I always get one on one assistance from the two gentleman that work there. Very nice and knowledgeable on most phone issues.

Awesome salesman informative, friendly, goes his way out to help you. He needs a raise, considering he is the salesman at the moment.

Very rare you will get more then 2 bars of 4g service, so i dont recommend upgrading to 5g. They will charge you for lines that were never on your plan, never tell you unless you bring it up. Last I hope ur patient, cause I waited 20+ mins to pay a phone bill because there was only 1 employee. Poor guy.

Nice pleasant knowledgeable staff

The staff at the susanville store have been so helpful in answering any questions I have had about my phone. They have been absolutely wonderful. Thank you!

They are very helpful.

Staff, both Fill and Steveni were rude and hostile to this USArmy veteran. Luckily for AT&T, it has the best network and service. Otherwise these clowns would have cost them a 15+ years customer.

Justin and Doug are very knowledgeable...they know what they are doing...and very nice

Very helpful and friendly agents they make me feel comfortable every time I go in.

Quick. Ensured all worked well before leaving

Absolutely wonderful, great staff and they let me bring my dog in. It was 98 degrees outside, so cool they let her hang out in the store!

Slow service but ok!

No pressure. Knowledge of there products great service

Found and fixed my moms hot spot problem quickly

Great customer service

Professional and fast service.

Always very helpful!

The staff will do everything they can to help.

Helpful staff

Clean store

Its good theres no other place like it