user
Merton Auto Body
W275 N6683, Moraine Dr, Sussex, WI 53089, United States
Appearance
Merton Auto Body
Comments
Ch
Review №1

I would highly recommend the services of Merton Auto Body. The repair work done to my damaged F150 passenger door exceeded my expectations! As others have noted, Mike is very good at keeping you updated on every step of the repair process. I would also add that the management is very helpful with special requests. They really do work hard on your behalf when dealing with auto body repairs!

Ch
Review №2

Wonderful experience with Merton Auto body. Honest and professional. You will feel comfortable here!

Er
Review №3

Had some door problems on my van. Got me in quick with a very reasonable quote. Fixed right away and when I got there they charged me LESS then the estimate! Has never happened to me in 30 years of driving. Highly recommended!

Ri
Review №4

Brian, Mike, and Sarah were outstanding to deal with. Kept me in the loop every step of the way. And the repair work??? AMAZING!! You wouldnt know there was ever even a scratch. And I had a front, rear, and side repair done. My truck looks brand new. PERFECT paint match. Lowest estimate. VERY HAPPY!! I will go back of I ever need additional work done and I highly recommend Merton Auto Body if you need work done!!

Yo
Review №5

They did a great job on my car after I hit a deer. They communicated well throughout the whole process, with both my adjuster and I. We worked with Brian, and he was nice and detailed whenever I asked questions. The car looks like it was never in an accident! You could also tell that they sanitized the areas they touched like the wheel (it was squeaky clean). Also love the little paper they put on the rear view mirror to give you care instructions for the paint, I totally would’ve lost it if it came in a plain sheet of paper. The paint blends well with the original too. Most shops would not do this detailed work.

K
Review №6

They do great work and customer service

K
Review №7

Love them !!! Great service. Super fast !

M
Review №8

Very professional helpful and responsive

St
Review №9

Went there with a motorcycle gas tank to get a dent pulled on it and said it would take 2 hours and at least a hundred dollars. After offering to clear the paint off of the dent area with sandblaster to save time and explaining that it has sat for 3 weeks with vinegar in it so there is no risk of gasoline and that it will take 20 minutes tops to have it roughly pulled with stud welder and slide hammer (which every bodyshop has) they refused to do it all together. Just lost all of my future business.

Ro
Review №10

Ive had 2 cars repaired at Merton Auto Body and I couldnt be more impressed by their professionalism. The shop is clean. Estimates are quick and I thought very reasonable. Everyone Ive dealt with has been really friendly. Im definitely a loyal customer.

Er
Review №11

They did a great job, were timely and professional and honest. Will bring back to them when need arises.

Tr
Review №12

We exclusively use Merton Auto Body for our entire fleet of service trucks. Their attention to detail is impressive, they really strive to give you the best service possible. They arrange temporary vehicles for us to drive, and even deal with the insurance companies when we dont have the time. They are definitely worth the trip! The whole team there is top notch.

To
Review №13

Outstanding service and excellent work, very professional staff work completed on time.Highly recommended

MB
Review №14

I had my Jeep repaired after an accident. Merton Auto was incredibly professional and helpful through the entire process. I highly recommend using them and will use them the next time I have the need.

Ai
Review №15

Friendly and efficient. Our insurance company recommended this company to repair one of our work trucks after a tree landed on the roof and roof rack. They did a beautiful job and were very easy to work with.

Br
Review №16

Quick!

Co
Review №17

Merton Auto body is by far the best auto body shop in lake country. They are very transparent and honest about their quotes and time frames. The guys are hardworking and very polite and Sarah At the front desk has excellent customer service skills. I highly recommend them, you won’t be disappointed!

Ju
Review №18

Great work and great customer service.

Te
Review №19

They have helped me so many times, with great repairs and advice to save me a lot of money! Best out there that I have dealt with anyway, no need to look further.

To
Review №20

This place is awesome! I received incredible service and will be recommending Merton Auto Body to all my friends and family!

Mi
Review №21

These guys are the best around! Very professional, completed the work PROPERLY and on time, and were even dearly returning my vehicle to me! They did such a great job that when my truck needs a good exterior detail, they will get the call. Highly recommend!

La
Review №22

I am thoroughly satisfied with the service and repairs I received from Merton Auto Body. While they had my car, they communicated frequently so I knew what was going on with repairs and the insurance claim when additional damage was found. They finished repairs earlier than estimated, and my car looks brand new.This was my first ever deer hit, and though they have probably heard hundreds of deer-damage stories, they still listened sympathetically to my tale.Im glad I followed through on the recommendation to go to Merton Auto Body. They are professional, skilled, and treat their customers well.

Ri
Review №23

I stopped bye this establishment to get an estimate on a bumper that had detached from my car. Instead of an estimate, they fixed my car and would not accept any payment. They were professional and very quick. They will certainly be my first stop for any auto body work in the future.

Wa
Review №24

The folks at Mertin Auto Body are very professional, and very thorough in their work. I would highly recommend them

Gr
Review №25

Excellent customer service, kept me apprised of the repair status in detail.

Ch
Review №26

I felt like I was getting put over the barrel when was quoted $1,200 to get 2 parts simply painted for a 2014 Chevy Equinox that are not even on my car yet. I brought my car to Maaco and they laughed at the price. Then quoted me 375 and they can match a stock color, no problem.

Sh
Review №27

Very friendly, knowledgeable and respectful. I didnt ever feel talked down to or taken advantage of. Brian was upfront and honest with his recommendations and assistance.

Er
Review №28

Fast, courteous, experienced, accomodating, top quality work, extremely helpful. I am sold.

Li
Review №29

They are truly amazing! Great work and great service!

St
Review №30

Fast and expert repair, friendly and helpful staff. Original mfg parts used in repairs. Would definitely recommend to others.

ku
Review №31

Great company to work with. Friendly, knowledgeable, and most important - excellent quality of work.

An
Review №32

Love knowing that they know what they are doing

Je
Review №33

Great experience! Totally professional operation from the moment I dropped off my truck to the time I picked it up. Not only was it expertly repaired, but was completed ahead of schedule. My truck was washed inside and out...it was like driving a new truck off the lot. Great job!Thank you!Jeff ShowalterMerton, WI

Ma
Review №34

They do a great job to please you. Nice work.

Bi
Review №35

This group is the best! Hands down one of the best in the industry of autobody work.

Sc
Review №36

Great to work with, always smooth transaction and great repairs.

Sa
Review №37

Very nice staff. Helpful and professional.

D
Review №38

Nice people, accommodating with your schedule, great work performed on your car.

wi
Review №39

Nice place

Ma
Review №40

Great service and workmanship!

St
Review №41

Great work! Great people!!

Ma
Review №42

Did .nice work. HORRIBLE CUSTOMER SERVICE.

S
Review №43

Very attentive!

Ca
Review №44

Auto repair done right

Je
Review №45

Excellent work.

Jo
Review №46

A pleasure to work with

Information
41 Photos
46 Comments
4.8 Rating
  • Address:W275 N6683, Moraine Dr, Sussex, WI 53089, United States
  • Site:http://mertonauto.com/
  • Phone:+1 262-538-1319
Categories
  • Auto body shop
  • Auto glass shop
  • Car repair and maintenance
  • Towing service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations