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Walmart Auto Care Centers
3245 Lawrenceville-Suwanee Rd, Suwanee, GA 30024, United States
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Walmart Auto Care Centers
Comments
Gw
Review №1

Never answer the phone, hard to get anything done everytime we called.

Al
Review №2

Brought my vehicle in for an oil change. It had no issues with leaking before I brought it in. I brought it back to them explaining the problem. I was told that it wasn’t wiped down by the guy who changed it but had been wiped down now and is fine. A week later it is still leaking, my driveway is a mess, and now I have to take it to a professional to get it fixed. Needless to say, I won’t be back here again. Waste of time and money. Be careful if you come here.

Je
Review №3

Pretty fast and experienced technicians

Ma
Review №4

The customer service was decent. They did great communicating with me and taking care of what I needed. My complaint was that my wifes car began leaking oil from the drain plug after an oil change that wasnt there before. They claimed it was from prior work which could have been the case, and I understand. I ended up having a pretty good sized drip/leak before I could take it somewhere else to be repaired which cost me even more money. Lesson learned, use caution.

Li
Review №5

These guys are the nicest. This is my go-to place for regular maintenance on my car. I went in today to get a standard oil change and bought some windshield wipers while I waited. And one of the gentlemen offered to install them for me! The best.

Ch
Review №6

Just had my oil changed - great service, they also checked my tires for air and made sure they were correct and also vacuumed! Very happy with the service and their great employees

Ka
Review №7

Customer service was poor.

Ma
Review №8

First of all Kudos to Steve. I came here to have my battery replaced. The battery went bad after 2days. When I came back the other tech assumed that it was my car not the battery. Steve came to assist, he checked the battery and it was the battery he even took an extra step and did some preventive work to ensure I dont have any problems down the road. If it was not for Steve I would not go back . He was very knowledgeable, helpful and had a great attitude. He demonstrated perfect customer service by listening to and acknowledging my concern which is my car. I gave it 4 stars because the battery the first battery was no good and I had to come back again. Thank You Steve . I hope walmart thank you for being an asset to their company.

Mi
Review №9

Justin was a phenomenal employee & I only received the best service from him & the team. They stayed open later than normal on a Sunday night to help me out with a flat tire I had on my truck, and tried a variety of options in fixing the problem, all geared towards helping reduce the total cost. Management should take specific notice on Justin- he should be leading people and seems destined to run teams efficiently. He was knowledgeable, helpful, and the customer service was outstanding.

Pe
Review №10

So I started my day crazy with a flat and no tools to help myself. I came to Walmart and the guys at the service center made it a breeze! They even sent a tech to help me get my tire off my car. (My car was in the next parking lot.) Service was quick and the pricing is alway affordable. Thank you Joey and the gentleman in the service center. ☺️

ra
Review №11

Horrible Service, Long Wait. Never have anything in stock. No employees. I went there it was only like 1 employee working. I can not believe that a company this huge would only have 1 guy working while he is training another guy. I will be telling all my followers and friends not to waste their time coming here. I went here due to convince and price.(you get what you pay for)This should be against the law. I will be reporting Walmart Auto Care. I came in over the weekend and had to wait a very long time.I left and came back all of this for an oil change and there was still a wait. The guy on duty apologized numerous times, he was very nice and helpful, he deserves a raise ! Walmart Auto care deserves to be closed .

Go
Review №12

Requested install of windshield wipers purchased in the store. After 5-10 minutes and 3 separate techs making an attempt, they could not get them installed. They recommended that I go to a dealer to have them installed as they did not want to risk breaking anything. I went directly to Valvoline that normally does my oil changes. They put the blades on in less than 5 minutes....and they just slid/snapped on. Not sure why so difficult to accomplish at WalMart auto.

Br
Review №13

They didnt call me when they completed my oil change. They were not able to rotate my tires because they are damaged when they still have at least 75% of tread. And anyone could go pay for your oil change and steal your car as all they did to assure I was the owner was ask me to confirm my first name after he had stated it. Will never be returning for vehicle maintenance. Sad that such a large corporation does not care about its customers.

Ap
Review №14

I tried calling for pricing and the phone rang for a straight 4 minutes. I wont be going there for an oil change and tire plug. Will find someplace that wants the business.

Ja
Review №15

Purchased three sets of tires from them and believe me You cant go wrong here Best service I had in years Thank You for the great service

To
Review №16

Staff has no concept of time. 1.5 hours for a basic oil change. Was not busy. I also witnessed the staff heavy-footing a few of customer vehicles and spinning the tires.

Mi
Review №17

Extra long wait and 2nd time in a row that they’ve lost my car key. Everyone seems confused.

[구
Review №18

Just change 2 tire services spend 3 hours

Ge
Review №19

Absolutely worse customer service staff. The service technician name Bruce needs serious attitude adjustment and please get some training in customer service. This is the last time I will stop here for tire service.

Dh
Review №20

Today on June 17 2018 I am waiting in front of auto center. Opening time is 9 am. It is 9:15 am. I have called customer service twice. Still doors are closed and no employee in sight.

Rr
Review №21

Tire removed and replaced to wheel within 10 minutes. Excellent service.

ca
Review №22

Says it’s open on sundays, i come in no one is here even 30 min after opening time. either update your website or get people in

GA
Review №23

Stay away from this store. Only one union tech is here and really slow. Th

Ed
Review №24

Excellent service.

Fl
Review №25

Slowest people in the world.

Information
5 Photos
25 Comments
2.3 Rating
  • Address:3245 Lawrenceville-Suwanee Rd, Suwanee, GA 30024, United States
  • Site:https://walmart.com/store/3462-suwanee-ga
  • Phone:+1 678-482-8301
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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