He always has, or can get what I need to keep my 30 year old boat running properly. Prices about average. Service is courteous.
These guys know their stuff. Extremely busy, but very helpful and great at answering questions.
Want poor service? This is your place! Want to be ripped off? This is your place! All I can say is buyer beware! All they are good at is taking your money! Don’t believe a word that comes out of their mouths!
Kevin, and crew are the most knowledgeable people about pontoon boats Ive ever met.They helped me build two boats, that was everything I wanted, and nothing that I didnt want. Super advice.
Im reviewing Boat HQ in regard to repairs.We had a very unfortunate situation with a boat we purchased just two days earlier (out of state) wherein the engine majorly overheated. I dont know much about such things and despite the fact that it took a while due to unavailability of parts during COVID ridiculousness, everything was explained to me as best possible. Boat HQ really worked with me in my situation, understanding our needs and difficulties. Grateful.
These guys are amazing ordered Floe boat lift parts from them over the last couple of years the service and communication has always been great.Last summer my lift stopped working. I tried another local company they left me with empty promises and a broken lift. Called Boat Headquarters Ryan promptly returned my call diagnosed the issue and ordered the parts. The initial diagnosis didn’t fix the issue but he kept working with Floe tech support and I am happy to report that as of 9:30 tonight my lift is back in service just in time to launch my boat tomorrow
Kevin sold us our pontoon in 2018, and still remembers us today. We only see him 1x per year, but he clearly cares about every sale, every interaction, and every customer. I wish more businesses were still like this!
Bought my boat from Kevin a few years ago. Great deal, super service and really good people. They took care of my boats for years...picked it up in the Fall, maintained it and stored it and returned it in SUPER shape every Spring. They stood behind every warranty NO questions. Super Staff. I had to move back to Oregon and I truly miss the service this team provided. You CANNOT go wrong buying a boat from Kevin.
Knowledgeable, reliable technicians.
Good work, fair prices, great people. Kevin and his team go above and beyond to take care of your boat and boating needs. This place is worth the drive if you live in northern Vermont. Thanks guys for making the good times on the water happen!
This place is awesome. I had a really bad failure and they went above and beyond to try to help me get back on the water. It didnt work out but I honestly feel bad I never actually gave them some bu$iness. Top notch, and in the middle of COVID. Would never hesitate to come here.
Kevin & Craig are always helpful.
Good customer service advise you with the best options even if its not with them.
Helpful
The place to get help, information and parts, if you are restoring an older boat or need a new one. Knowledgeable help is important for thehow to explanations.
Always very helpful guys. Ready to get what you need, if they dont have it, often next day. Also willing to provide info for the hacker/do-it-yourselfer. Good place for all things boat.
Recently purchased a Sylvan pontoon boat from Kevin at Boat Headquarters. He took my Ranger bass boat in trade at a fair price and sold me a pretty complete package that we love using on Lake Champlain. This operation is the most professional boat sales and service facility in northern VT and NY.
Kevin was a pleasure to work with and made sure we could find something that would fit for our family.
Boat headquarters go the extra distance to help you with purchasing a boat.I am very happy with my new wareagle boat.Great people to deal with .Thank you Kevin and crew.
Where to start, I went into Boat Headquarters I needed my engine tweaked & a lower drive unit. What I got was sold a boat I didnt need. He ( Kevin- the owner) was supposed to store the 2nd engine, so ID have parts, which he kept & said he got rid of . But he charged me 3,000.00 for it. I pick up my boat & a tree fell on it/ never told me, & all the wood is rotted under my cushions & the feces were from 3 different animals / that I could identify. I had to power wash it & then hand scrub it 4 times before it was clean enough to ride in... Then I went through my bank receipts & I paid 400.00$ a year for storage, wrapping, & winterizing. My depth finder, & whale tail have been stolen from behind his 12 foot fences- he has 2, & his video cameras. Then he charged me 800.00 more to get rid of that boat he told me I needed to fix mine.
Great nice staff to work with very helpful
Very friendly, easy to work with, great experience. I will buy another boat there.
I had a used boat surveyed through these guys and I couldnt be happier. Very helpful and polite I will be going through these guys when I need another boat for sure.
A lot of help