Friendly and helpful over the phone, with prompt delivery. I was also impressed with their furnace servicer. Enjoy working with these folks.
Very knowledgeable, friendly, courteous, staff. Prices are competitive. This is the fifth oil company I have used, and I finally found someone who understands the Buderus furnace. Very happy with this company.
Great service!
Swanzey Oil is the best in Customer Service and Customer Care!!!In the past 20 + Yrs as a local consumer of home heating oil and service Swanzey Oil has been the best hands down!!Lisa, Pete and Ben were the greatest during this cold winter week to make sure my furnace which quit working on a Saturday was operating and my home safe and warm. Thank you for their knowledge and extreme flexibility. From a valued customer, thank you 😊
We have had nothing but great experiences with this company. They deliver very quickly with great customer service. Their team is friendly and knowledgable. Highly recommend!
Thanks so much for taking care of us through the recent cold spell. We never had to worry at all, you even showed up on Sunday morning to top the tank off. Awesome job!
Best oil company around. Service is great, people are friendly.
This is the best Oil Company Ive ever dealt with. Always curtous and the repair man was fantastic!
They dont know how to accommodate customers. Instead of getting oil every month as close to the first as possible, they skip months! I explained my spouse gets paid monthly and that we needed the delivery as close to the start of the month. We didnt get any oil at all in February and they couldnt explain why! I called to order a delivery and they cancelled it because it wasnt the 1st of the month. If I got my delivery when I was supposed to on the last day of February, I wouldnt have had to call in the order that was cancelled without contacting me! Weve had constant problems with them for our 3 years living here. Switching to a different company!
Outstanding service with professional, courteous people.....a special experience in todays world!Thank you all @ Swanzey OilDavid BryantKeene, NH
Rude employers and expensive!! Switched to Cheshire oil. Love it there!!
Two years ago, I moved into my first apartment ever - fresh out of college. Figuring out the budgeting of all of my bills and making sure I wasnt missing anything was quite the challenge for me, but Im extremely thankful that I decided to go with Swanzey Oil for my heating oil.The folks at Swanzey Oil have gone the extra mile for me on a number of occasions, and even when I messed up a payment or read them my credit card number incorrectly, they graciously helped me get sorted out so my home would be heated ASAP.At one point, when Id just discovered I was completely out of oil, their office called their truck driver as he was leaving Keene, and had him turn around to go sort me out so that I wouldnt have to pay an emergency delivery fee.Sherry(Sherri?), who I usually get when I call the office, has saved my butt on several occasions, and is a bit of a miracle worker. Its wonderful to be able to call a local family owned and operated business, and talk to the same great people every time.Even if someone else in the area ends up with a significantly better price (which I have yet to see, their prices are VERY competitive), I doubt Id ever switch to a different company. Swanzey Oil has made me a loyal customer, and I expect Ill remain as such until I move or no longer have oil heat.
A great local busniess.
Friendly customer service and overall good experience
The best
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