Great friendly staff. They were so patient with me as I shopped for new stove. Will definitely be a return customer

Called ahead to verify stock on a microwave. Stopped in, talked with the sales rep, and purchased an under the counter model. Installed, using the same bracket, and brought back the old one for proper disposal. Great service. As our other appliances die out, or if we decide to redo the kitchen, well be shopping here first.

Extremely helpful knowledgeable easy to work with Im extremely happy with Paulson appliance ☺️

I normally don’t post reviews but our experience here was one I don’t wish upon anyone. My husband and I ordered a refrigerator beginning of September 2020. We had originally ordered one through a box store but because of the pandemic the delivery date kept getting pushed back. We decided to order from Paulsen being it is an actual appliance store and we figured we should support local business. Anyway, month after month goes by. I would say 95% of the time we got an update on where the fridge was, was when I would call Paulsen and then they would call the appliance company. Ultimately the fridge was delayed because of the pandemic and other reasons not in Paulsen’s control. We totally understand that. Anyway, April 9th 2021 we get a call the fridge is in. I ask if they can deliver. They tell me it will be another MONTH before they can deliver it. My husband talks to them and tries to reason that all they have to do is put it on a truck headed our way and drop it off at the front of the driveway. They don’t have to bring it in the house or install it. They say it can’t happen. They then inform us that walk-ins have priority over us who have waited 7 months! Anyway, a few days go by and we finally get ahold of a truck to go and pick the fridge up. As we are going to pick it up, we see a Paulsen appliance truck at our neighbors house dropping off an appliance they bought 3 weeks ago. We were furious. I get the delay of the refrigerator was not their fault, but better customer service would be calling us with updates on our fridge and trying to get the fridge to us as soon as possible once it came in. Not pushing the delivery to a month out. When we picked up the refrigerator, my husband spoke with the owner. They had a good conversation and he seemed like a good guy. But no apologies were ever given only excuses. Overall we would expect more customer service than what we received. We will not be buying anything else or using repair services from them.

Paulsens is great. I have had them out 3 times now for my Bosch dishwasher and their service guy Dave has been fantastic each time. Knows his stuff, gets it done quickly, and is very personable. Customer service is great all the way around. Highly recommend using them for your appliance issues.

Our new oven range was installed by Paulsen’s today. Installation was prompt and efficient. Excellent customer service and competitive prices. Great local business!

Excellent small Business service 👍Would highly recommend if you want knowledgeable help about appliances

Never again will I walk in this store support small business I do but make sure you respect your customers !!!!!!°

Love this store! Service by people who know the products. Family business with long term vested interests in the community. SHOP HERE!

Nice people to do business with I have no problem with them I had problem with my frigidaire and they fix it on the spot

Even with Home Depot and Menards sales, this place beat their price and had them in stock which neither Home Depot or Menards could promise until December. Highly recommended 👍

Love the selection, weve gotten our appliances here for 30 years and will always get them there. Love my big green egg I got from there. The staff are great people to deal with.

Knowledgeable, expert advise. Patient and polite. Took the time to explain clearly the products to best fit our needs for a washer and dryer. Thanks Don for your help.

No pushy sales tactics at the store, and knowledgeable about the products. Installation was on time as promised and the guys were great to work with.

Our next first choice for Appliances and Electronics. Thank you

Have had a problem with an appliance but the service was phenomenal!!! Even though I was having a problem, couldn’t have asked for anything better!!! Two separate service guys came out and again, both were top notch!!! Will definitely purchase there again!

Great service, great prices, locally owned business. What else is there?

Good customer experience, 400% markup.

This is a great family business. Over the past ten years weve bought a dishwasher, a stove, a washer and dryer, and a refrigerator from them, and theyve always so knowledgeable and helpful

Wonderful people! When I need advice on an appliance, I go there - and Ive never been disappointed!

Small town customer service, competitive pricing.

Great prices courteous staff great locally owned business

Great place to get beds, TVs and cooking appliances including grills.

Great place to get all your appliances, honest people

Excellent, knowledgable service.

Was just looking, but didnt take long for someone to ask if I needed help.

If youre looking for higher-end appliances or Service Parts this is the place to go

Great people with fantastic service!

Got what I needed.