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Sylacauga Marine & ATV Inc
2670 Old Birmingham Hwy, Sylacauga, AL 35150, United States
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Sylacauga Marine & ATV Inc

Comments
Br
Review №1

The guys at Sylacauga Marine really go above and beyond to get you exactly what you want and the service department is great go see Matt hell take good care of you!!

Ji
Review №2

I share this after my year-long warranty has expired for a new boat. I was happy with both my 2020 trade-in price and Tracker Pro 195 TXW purchase price. Thats when the trouble started with the Service Department. The Service Manager, as well as rest of staff, are nice people. But, the overall service department was absolutely dismal. Mistake, after after mistake right from the start included almost stranding me on the lake for my initial run due to faulty wiring of my motor. But, it didnt stop there. Wrong transducer installation and wrong input on how to correct; corrective actions with parts left on boat after told items were resolved; a number of other items that should have been corrected before purchase but were not. It was so bad, that I was offered a free one-year motor maintenance. I wouldnt trust these people to unscrew a bolt, much less perform maintenance. There is not one person I have talked with that hasnt shaken their head in disgust knowing I purchased a boat from here. You might get a great price, but the angst of knowing the borderline incompetence of the service department is not worth it.

Br
Review №3

Affordable prices and excellent customer service. Highly recommend checking them out.

Er
Review №4

Very good people. Things went smoothly.

Sh
Review №5

These folks are amazing!!! Wouldnt consider buying anywhere else. Thanks again🥰

Mi
Review №6

Great service. If you need a fishing boat and want a Nitro... these are your guys and gals.

Ja
Review №7

Had a great experience. I have not had any occasion to test their claims of standing buy the boats they sell (a good thing itself), but my sense is that they mean it. I was referred there by someone who sings their praises and I can see why. I saw their employees taking pictures of blemishes on used boats to send to potential buyers to make sure that they knew the actual condition of the boat before driving over. Thats my kind of people.

BI
Review №8

Easy to deal with!Returns phone calls quicklyCan talk “boat” and “motor” languageDo not try to over sale you but help you understand what you will need in a boat and motorI will recommend sylacauga marine to everyoneThank you Zach and the rest of the crew!!

Ti
Review №9

I bought a Z18 bass boat from them in 2016. I bought a Tracker 800sx from them in 2019. They are easy to deal with and setup with some great credit unions with excellent rates. They also have a great service shop. They recently done some warranty work on my Track 800sx. Good work in a reasonable amount of time. Great dealer!

Br
Review №10

Great knowledgeable staff that was very helpful. Would recommend over the other places for sure.

Ga
Review №11

Feb. 2020 I found a boat at Sylacauga Marine that interested me. I am located in central Georgia. Clearly I wanted to ask my questions, negotiate and become very comfortable before I made the drive to Sylacauga. Boat Buyers, the salesman, Zack and the owner Lee could not have been more reasonable and responsive. I felt at ease hoping in my pickup and heading out to Sylacauga. Should the occasion ever arise again I will not hesitate one moment before calling Zack. He and Sylacauga Marine get my five stars and then some.

Ky
Review №12

This place is by far the best boat dealership I’ve been too. I called ever dealership in the state and these were the only people who would work with me. Zach is a awesome guy and will do everything for you to get you in a boat. Customer service is very nice and knowledgeable as well. Will recommend to anyone I know that is looking for a boat. Thanks guys.

An
Review №13

Good People with Great Service👍

St
Review №14

Great experience at Sylacauga Marine. From the beginning the entire staff went above and beyond to help in anyway. They are friendly, knowledgeable and great people to do business with. Highly recommend if in the market for a boat.

Ja
Review №15

Absolutely hands down the most honest people you will ever deal with! Great inventory, Amazing deals, and the most friendliest staff I’ve ever had the privilege to do business with. Lee and his staff are top notch! Thank you Lee, Sylacauga Marine & ATV

mi
Review №16

This is definitely the place to go to when looking for a great boat, I set up an appointment and was met with a high gentleman named Zachary. He is very knowledgeable and made the process easy without any pressure to buy. I would highly suggest that if you are in the market to come in and have a sit down consultation with this phenomenal young man.

Je
Review №17

Great people and prices.

Ha
Review №18

They have top of the line boats, and they have amazing service and get our boat fixed in a week so we can pick it up on a Friday and go prefish at a lake or go and fish a tournament on Saturday.

Do
Review №19

Friendly, knowledgeable and a lot of inventory. Great place.

Al
Review №20

Great place to do business! Worked with Zach and Lee and bought at Lakefest . Loving our Sun Tracker Party Barge

To
Review №21

After buying a new boat from Airport Marine and was TOTALLY DECEIVED about standard features and optional features I called Lee and Rob at Sylacauga Marine and they were great i traded with them if you want honesty and customer service take my word for it go see Lee and Rob and by the way stay away from Airport Marine or you will be deceived

Da
Review №22

Great people with great customer service. If you want a good experience try them out!

St
Review №23

Went here a while back actually years ago it was very nice group of people.

al
Review №24

Brandon Davis is a great person to work with, he is very knowledgeable on anything you need.

Jo
Review №25

Works with you on prices helps you get that great deal on that boat you want.

Ne
Review №26

These people are great they went out of their way to help me out on buying a boat where Cabelas and Bass Pro couldnt even help me out these people did it on my new tracker by I was able to pay for it over the phone come all the way down the Alabama they had everything ready at 8 in the morning if you need to buy a new boat or an ATV these are the people to buy it from Great customer service great people to deal with even though I live in South Carolina which is a 6 hour drive for me but well worth it for the customer service

Do
Review №27

Messaged about a boat never heard back from them. Not a way to do business in my mind.

ja
Review №28

Had a great experience this morning with everyone.

Ti
Review №29

Looking for a 2015 Tracker Pro Team 175 TF. I received a call from Rob one of the owners out of 3 brothers. He explained the 2 3/4 sales tax and explained the boat tag in AL.vs trailer tags in other states. He also explained buying a boat out of state, like in TN. You may not paying the TN state tax, however when you go to get your tag the state of AL will get their cut. Rob was very helpful and a no pressure salesman. I will definitly buy my next boat from him.

Ni
Review №30

Called about a part for our boat and omg was the guy rude. He wouldnt even let me finish talking he cut me off and hung up. Somebody needs their job evaluated. Idc if a owner or not you have crappy customer service! !!!!

Ch
Review №31

Great service. Answered all of the questions my wife and I had. Bought a motor for my boat.

Mi
Review №32

Good friendly service and good prices

Jo
Review №33

I call them about buying a boat motor they were very nice

Li
Review №34

We boat a 2009 Tahoe Boat from them in February. They stored it until this weekend and we went and picked it up. They said everything worked great they had ran it for 45 minutes and summarized it and that everything was ready to go and put straight in the water. So my husband and I took it straight and put it in the water and the trim didnt work so we called they did give us the two solenoids to replace them with but that wasnt the only problem after the mechanic replaced them the trim motor wasnt working also. So we paid $331 to get that fixed the machanic said that the trim had been completely underwater and was corroded and there was no way that the boat had been ran for 45 minutes. We are beyond pissed that they would let us leave with a boat that did not work. We will not be doing business here again!!!! I will be calling to speak with someone about this issue but Im sure they will do nothing about it and respond like they did when we called about the solenoids and said they the machanic was giving us the run around!!!!

Da
Review №35

Best price on bulk opti oil around

Jo
Review №36

My wife and I went up there this past Saturday to check on an atv. The guy that normally does the financing was off that day so they had someone else filling in. He came up and asked if he could help us. I told him that I was wanting to speak to him about financing a new Polaris 500. He said Do you have good credit? I replied that it was ok but wasnt great. He immediately said Well, your not leaving with a 4 wheeler then. I told him that I had a cosigner with great credit that was more than willing to sign with me. He said Well, where is he? I said that I could get him there shortly that all it would take is a phone call. He replied with Well, even if he were to be here now I wouldnt do it b/c we close at 1 and I wouldnt be able to get it done by then. He also told me that there was no way that I could be the primary on the loan and that my cosigner would have to be without even running my credit.. It was 11:30 when we finally left irritated. I dont guess they can do a credit check in an hr and a half. He was extremely rude and acted like he didnt want our business. Afterwards I spoke with one of my friends and they treated him the same way. His was on Saturday also with the same fellow that was filling in for the normal guy.We then left and went up to Bama Power Sports in Oxford. We found one that we liked, got approved, and got the paperwork finished within an hour without a cosigner. They were extremely nice there. I live right up the road from Sylacauga Marine and would liked to have done business with them but after the way they treated us and how good the people at Bama Power Sports were I think Bama will get all of our business from now on.

Da
Review №37

Bunch of lying unprofessionals...

Ar
Review №38

Sometimes you can save a lot of money shopping outside of the big cities

Cu
Review №39

Worse place to buy from unless you like being lied to, poor customer service, and no ownership of costing you money going up and down the road.

Br
Review №40

Best Mercury Techs on the planet!!!

Li
Review №41

Watch out for changing up on agreed price, bait and switch. and when you call them out on it expect to get a very nasty attitude. Dont hold your breath on your delivery date.

Ke
Review №42

Great parts Dept!

Gr
Review №43

Very good.

Bi
Review №44

Good honest people.

Te
Review №45

Cool

no
Review №46

Exselent place

Information
20 Photos
46 Comments
4.3 Rating
  • Address:2670 Old Birmingham Hwy, Sylacauga, AL 35150, United States
  • Site:http://sylacaugamarine.com/
  • Phone:+1 256-245-8920
Categories
  • Boat dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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