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Public Storage
18 Jericho Turnpike, Syosset, NY 11791, United States
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Public Storage

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Fr
Review №1

Angie is amazing! She reached out to our company and gave us bundles of boxes to take instead of being wasteful and just tossing them out due to a little water damage on them. We appreciated it so much.

Pr
Review №2

So Miss Angie over here is phenomenal. Attententive, informative, and a freaking sweetheart! She knows her stuff and makes sure you leave satisfied with whatever it was you went in there for, even if it was just a phone call just to get some more information. Keep up the good work!

Je
Review №3

Angie is amazing! She guided me through the whole process (which for my family’s needs is very complex and multiple different needs) with a wonderful calmness, patience and a natural understanding of my needs. She knew exactly how to direct me, listened to my questions and gave me great answers!

Mo
Review №4

I have rented storage for many years, and I have rented with many different storage companies, but I am thoroughly impressed with Public Storage Syosset and site Manager Angie. I appreciate her professionalism and candor, as she has always be willing to go above and beyond to accommodate. Public Storage Syosset is always clean and I appreciate their recent renovations, as the place looks brand new. As a business owner, I understand how important customer service is and there’s no question Angie understands this too. A+++

Ch
Review №5

Angie knows her stuff shes very friendly. Shes got great patience and always helpful.

Li
Review №6

5 Stars for Angie. She is Amazing. Angie answered all of our question. She explained everything clearly and is super patient. She made switching our unit easy. Greeted us with a smile and enthusiasm. By far the best interaction we have ever had there.

El
Review №7

Angie is excellent! Great patience, is caring and knowledgeable .Thanks! Im now renting two units!

jo
Review №8

GREAT CUSTOMER SERVICE!! Always greeted with a smile. units are clean and well kept. climate controlled storage is great and affordable. if your in the market for a storage unit see ANGIE. She will take care of you.

Ad
Review №9

Angie was very helpful. She knew what she was talking about. She was very friendly and was great at explaining everything to me and answered all of my questions perfectly. The most surprising part was Angie saw I was hot from changing units and actually brought me a bottle of water. She is the best!

To
Review №10

This has been the best experience we have had in a storage facility. Angie has been so wonderful. Answers our questions showed us the 2 units we rented. Angie is a doll.

Ro
Review №11

Angie is a wonderful manager! She is kind, helpful and really knows her stuff. I would recommend Public Storage in Syosset because it is clean and well run.

No
Review №12

I get the best unit for the price I was looking for! I appreciate Angie for helping me out and getting exactly I want for the price I needed it to be! She’s such a sweet person and will love to help you with anything!

Je
Review №13

Once again, Angie had come through for me when I needed help with something. My unit had come up for renewal at a higher rate. Angie was able to get it lowered for me quickly. Every experience Ive ever had with Angie has been a positive one. She is friendly, understanding and knowledgeable. A true asset to Public Storage. My 5 stars go straight to Angie.

C.
Review №14

Have always had an excellent experience at this location. Usually the same professional, cordial, helpful and friendly female staff member Angie. Although I did not receive any notification about a rate increase and tried to reach out to my home location...unfortunately, they direct you to Corporate. In the first instance, I waited 29 minutes for them to even pick up the phone, then some how...got disconnected (they hung up). The second call...32 minutes, only to be told, sorry, we are a month to month company and can do that (increase rates without notice) whenever we want...not really the best business mantra...However, after speaking with Angie, the clear voice of reason and class, quite frankly, and her offering to deal with corporate I was able to discuss my situation with her and work out an amicable resolution. Thank you to Angie and her team.

Is
Review №15

Angie is very respectful and so helpful! I appreciate her so much for helping me out! If you ever need someone to help you out, Angie is the perfect person to figure out what would work best for your unit that you select!

Re
Review №16

Angie is an exceptional representative of your company. What an absolute pleasure!! She is Patient, helpful, friendly, easy to work with. I would highly recommend the Syosset facility based on the cleanliness of the facility and the excellent service I received from Angie.

Ja
Review №17

If only I can put more stars I would do so without hesitation. Angie is great her knowledge on packing my belongings surprises me in many ways. Top notch service at this property!!

Ik
Review №18

I have been with Public Storage in Syosset for over a decade now.Very well run. Great Staff. Angela went out of her way to assist whenI broke my key inside the lock. Did everything to try and get the lock to open.Appreciate the assistance and courtesy.

An
Review №19

Angie is truly the greatest at this location. Extremely helpful, kind and keeps the place super clean! Thanks Angie

Sc
Review №20

Angie the onsite manager was very helpful and courteous from the time we arrived, signed up and unloaded our storage. The facility is very clean and well run. I highly recommend it.Thanks AngieScott

Da
Review №21

Great place Angie was a big help she me with everything thank you.

Vi
Review №22

Angie was so helpful and knowledgeable for my needs and pleasant.THANKS SO MUCH

Na
Review №23

I rented 2 units back in 2012 for my mother who was moving out of her home, and temporarily living with me in Woodbury. She loved the ease of going there. Because of the location and cleanliness, I decided to go there for myself.I rented a unit for myself from Angie today. She was not there in 2012. Would have liked her to be there. Accolades galore!!Her personality is terrific. Her Customer Skills and Service was ideal as she showed me what was available, and answered any and all questions I had. All paperwork done perfectly!She is great and PS is lucky to have her running this location and employed by them She probably could run any one of them. !!!!!!!!!

An
Review №24

This public storage has the best manager!! Angie helped me get a smaller unit with in seconds. I Came in asking so many questions right as they opened and Angie helped me with no problem she went right to it. She helped me with a smile and a great attitude.

Ma
Review №25

Since the Covid-19 pandemic, I needed a unit to store all of my things from my dorm due to the university closing. I’m really happy to have met Angie! She was very pleasant and patient with my questions about storage units. With her help, I was able to choose a storage unit that is just right. Thank you Angie!

Do
Review №26

My experience with public storage was great . Angie was super nice and everything went super smooth . Thank you for a great experience

Pa
Review №27

I have been here for many years, This place is very good with handling any issues I may have. The manager there Angie is the one that helps me every time :) If you need anything go inside and ask for her. She will not let you down

Ju
Review №28

I was a little stressed because I didn’t know what storage would be good for my items and Angie took her time explaining how I can make room for my stuff and if I needed anything else to let her know.. amazing customer service! Thanks so much Angie!

so
Review №29

I would like to say thank you miss Angie for being such a kind person, always receiving all of the customers with courtesy and answering all the questions that we have!

An
Review №30

The manager Angie is the best. I needed a visual of a few sizes so I knew what I needed. This was the only store that would show me in person than on a screen, The manager was very kind with lots of patience. It really does make a difference seeing a storage box in person :)

Kr
Review №31

Angie is one of kind! She knows her stuff more than I would’ve guessed. Glad Public Storage has someone like her representing the facility.

Sp
Review №32

Great employee s and great service. All world cover Angie deserve a raise.

Ja
Review №33

Came into this location today to ask a few questions regarding storage locker sizes and ivan was very helpful and knowledgeable. Would highly recommend this location to anyone who asks.

An
Review №34

Angie was very friendly and helpful I would definitely recommend this place

Sh
Review №35

Quick and Easy! I rented a storage on line for the first time. This was simple and not a lot of questions. The manager there Angie helped me go through the steps on how to do it. You do not need to go in person and I already have it waiting for me. This was a new experience 👍

Ra
Review №36

The manager there made our move in so quick and easy. Even let my movers move my stuff in while I did the paper work to sign up. Satisfactory with my service

La
Review №37

This is a great facility. The property manager Angie is always helpful with a smile. Always clean when I come here.

Li
Review №38

Very relieved with my storage. Angie was so patient with helping get what I needed in such a short time. You are outstanding 😊

Vi
Review №39

I came in today to pay my monthly rent and Angie is always such a pleasure. I was asking her about my storage on moving into another one. Angie is so knowledgeable with what she does. You can ask her anything and she can answer it with such amazing detail. From day one Angie always gives great information with patience. If you are looking to store with PS I definitely recommend this location and ask for Angie. Thank you so much again!

Ga
Review №40

I came in to close out my storage, fast service. The place was always clean. The manager there is great. I was greeted by name when I walked in. I did not have to say anything.

Le
Review №41

I’m extremely happy with this facility. I’ve had a storage room here for years. Angie has been amazing at taking care of any issues I’v had. Very happy with management that cares!!!

Je
Review №42

Love the location and ease of access to my company’s space highly recommended!

Ha
Review №43

This facility is clean, secure, and accessible. Weve had a space there for over two years, and weve only had one issue - the lock on the door is difficult to secure. I passed by two weeks ago and Angie was there - she immediately came up to the unit with me, and assessed the problem (which previous managers never did). She told me she would take care of it with her team, and would call me when it was completed. She followed through as promised, and with a smile. Angie is great, and we now have a unit that is even easier to use, thanks to her and the way she took responsibility for the problem and solved it !

Ca
Review №44

Angie is very sweet, awesome customer service with detail information.

An
Review №45

Angie is my favorite! Super sweet and always in a good mood! Has no issues going above and beyond for me when i need some boxes and supply!

De
Review №46

I had the pleasure of Angie helping me today, she is a very nice and sweet women, I will definitely recommend other people to come to this location. Such a smooth transaction. Make sure to go when Angie is there, great person from my short interaction.

To
Review №47

Yesterday I moved out of my locker because of some difficulties. But nothing with the storage place. I have medical problems and I was not able to take everything . Thank you to Angie and Matthew, they worked with me and helped me in such a big way. Public Storages staff are reasonable people and. I would recommend this facility. They make you feel safe and care about youre health.

An
Review №48

Angie is super helpful! very informative. Location is always clean too!

Sa
Review №49

Great service. Safety is very important especially when you lock your storage the wrong way. I got immediate service. Thank you so much

Ho
Review №50

Clean and well kept facility. In the office, Angie was terrific! So helpful and professional in showing us the storage bin options. Then excellent at expediting the forms when we decided to proceed and rent a bin. All carts were available and in perfect working order. We unloaded our boxes (100!) and moved into our second floor storage room in 40 minutes! Wow! Thanks again to Angie for the welcome...

jo
Review №51

When I first walked in i was very overwhelmed, then the manager Angie helped me with everything i needed. I was very impressed by my service

Su
Review №52

Come down to see Angie and her beautiful property!! Clean, secure, quiet, simple. The woman behind the counter? Sweet, educated, funny, vibrant, and professional! Always smiling and always looking out for YOU! She makes every visit fun, and can answer any questions you may have! Just ask! She takes pride in her work and has fun while doing it, and youll feel that energy when you walk in the office:) you want a quiet facility where a walk in the office is never dreadful? Come see Angie :)

Gr
Review №53

Public Storage in Hicksville is a class act facility. Angie is a true professional and her customer service is superb!!! Highly recommend this storage facility because of Angie!

Mi
Review №54

Richie was great in helping me sign up and explaining everything about Public Storage. He made the experience extremely easy.

Ma
Review №55

5 star service! Michelle was absolutely wonderful! She was very thorough and spent time with me to show me the unit and to help me step by step while setting up the reservation. She was very helpful also into preparing me for my move and how to store everything. Definitely recommend this facility and Michelle too! You can call ahead of time so she knows you’re coming!

Jo
Review №56

Great and very friendly staff. Clean facility

Wi
Review №57

The manager Angie helped me pick out boxes and other stuff for my move. She was very helpful and her knowledgeably how to pack my items was excellent.

Lo
Review №58

Very clean and orgsnized. This facility has a great staff. The property manager there her name is Angie. She was helpful on the size I needed and explains thoroughly everything you need to know when storing with them. Will recommend this facility. Well maintained

B
Review №59

Came to facility with a bunch of keys I had in a bag and Angie was very patient and helpful with me. Thankfully I had the keys. I thought I lost them and needed a lock Smith. Saved me Money!!

Cy
Review №60

Had the pleasure working with Angie. She was extremely helpful with all of my questions. I just wanted to thank her for providing excellent customer service.

Su
Review №61

What a great experience with Angie, She helped me move from one box to another. I was not able to afford the box I was in. I had no idea what to do at this point. So Angie was so sufficient and detailed on what size I needed just by looking at what I had and helped me save over $50 a month. I recommend this facility it is always clean and the people there are friendly.

Gl
Review №62

This storage place is always clean and well maintained. The manager Angie is very nice.

Pa
Review №63

Came in today to look at a unit and Richie was such a great help I will definitely recommend talking to him if you need any help with any storage needs

St
Review №64

I came in looking for a storage unit for next month, and what a pleasure Angie was. She took the time to ask me what I will be storing so she could tell me what size I would need. Now thats impressive. She also showed me packing items that I did not even think of which was very helpful. Very patient, knowledgeable and most of all made me feel very welcome. Thank you Angie for everything see you soon.

Je
Review №65

Angie was a great help she is so informative and goes above and beyond to assist with your needs. Property is amazing.

Do
Review №66

What a great experience! I’ve never had to use a storage facility before so I didn’t know what to expect. Michelle was very helpful and friendly. The facility itself was very clean and I felt safe leaving my possessions here. Thanks again for a great experience. I’ll return for sure.

St
Review №67

Worked with Angie to set up my storage box for the first time. Process was faster than i expected and easier too. Angie was great very welcoming. Thank you !!

Li
Review №68

Angie was very sweet in taking time answering all of my mothers questions on how to close out her account. Since we have had the store box my mother always made sure she was taken care of by Angie. If you need storage ask for Angie. She is the best and sure does know her stuff. Thank you so much again

Lo
Review №69

I have been storing here for a few years now and every time I come in to this location Angie always greets me with a big smile. She is very kind and makes you feel comfortable with any questions you have. Come down and see Angie she is great!!!

jo
Review №70

Came in a few days ago and Ang was quick to help me. She was very nice and helped me get my stuff in order very much appreciated

Am
Review №71

I have had this storage unit for over a year - Angie helped me get set up and she was wonderful!Went back today for the first time, and it was so simple to get back into my unit. Very clean and organized.

Li
Review №72

Came in today to ask questions about my sisters storage box and Angie was very sweet, patient and courteous with everything I asked. My sister says go when Angie is there and I did. Thank you for making our stay feel comfortable and safe.

Al
Review №73

I was there a few days ago making a payment and Angie was so wonderful. I had a issue with my Automatic Payment and Angie was very patient with explaining over the phone on how to do it on line. Since I have never paid on line before. I was given detail instructions. However I was not able to do it on line so I came down to the office where I had the pleasure of meeting Angie in person. I was able to set up my Automatic payment again and Angie was very helpful with having my late fee waived. What a sweet young lady she is. She is so kind, suffiant, Knowledgeable, She gave me an early Christmas Gift. Thank you again.

Em
Review №74

Angie was so friendly and helpful today! We had a quick and detailed introduction that took all of 20 mins. Great experience!

Ma
Review №75

Great service and staff. I have rented at this facility more than once and every time is so convenient and easy. Thank you Angie for the wonderful experience.

Li
Review №76

Worked with Angie to set up a new storage, she was very friendly and the move in was quick and easy .

Da
Review №77

This is my second time seeing Angie in action and I must say she is the Bees Neez in what she does. She can really multi task. She was helping someone on the phone while helping me. Very impressed. Glad I decided to rent at this facility. Very clean and wonderful staff. Ask for Angie she is always there!!!! Wish I could give her 10⭐

St
Review №78

We had an outstanding property manager, Angie who answered all of our questions. She was very professional and knowledgeable about the property. She greeted us with a smile and was very friendly and welcoming. Angie made it an easy process!! Will definitely recommend this location, rental process was a breeze. Thank you Angie for everything!!!

an
Review №79

Customer service was excellent. The lady angie was verry helpful and polite. She was def the reason I chose to stay with public storage😁😁

Ma
Review №80

I came in to transfer my space and Richie was very helpful. I highly recommend his services

Da
Review №81

Angie was informative when helping me get a bigger unit today. Very welcoming!!

Do
Review №82

I came in today to ask about prices for a storage unit, Angelina was there to help! Normally I dont post reviews about this sort of thing but she was very patient, kind and friendly. Thank you Angelina! =) I will be back for my storage unit.

Ba
Review №83

The best part of Public Storage - Syosset was Angie. She made the rental process easy and enjoyable. She was very knowledgeable, informative and an absolute pleasure to deal with. The facility is like every local facility. It is clean and well located. It is Angie who makes the difference. I rent space frequently. Angie is the reason I will always choose this location as long as Angie works there!

Be
Review №84

Definitely recommend this facility . Angie was very helpful with all my questions on how to vacate my units. The whole my mom stored here the girls there were always so helpful. Thank you so much for the great service .

It
Review №85

I came in yesterday to buy boxes and angie was so kind enough to help me save 30% on my whole order great pricing

De
Review №86

Angie was a pleasure to work with. She walked me through all the steps beginning from asking questions to make sure that I was reserving the correct space.The rental price was great compared to the other storage companies I researched.

Me
Review №87

I stopped in your storage place just looking for some information. I spoke to a girl who’s name is Angie. I was completely blown away by her knowledge regarding units and sizes. She was very friendly and extremely knowledgeable. Unfortunately I am unable to rent a unit at this time but your employee was amazing. I thanked her for her help and I would absolutely recommend your storage place to friends just because of the wonderful service I received from Angie.

St
Review №88

Matt made my first experience with Public Storage one to remember. He made sure he knew exactly what I was storing and made sure my items and personal food were being protected while being stored at Public Storage. The building is always so clean and I never have to worry about my things getting damaged.

Ha
Review №89

Great customer service, Angie was very professional and knowledge. Made the move in process easy and showed my husband and I how to get to our new storage box.

Ju
Review №90

I rented a storage unit from them for 6 months, and then they raised the rent substantially. I moved my stuff to Men on The Move Self Storage in Woodbury, and got the same size unit for HALF THE PRICE that Public Storage was charging. I do not recommend renting from Public Storage as they usually offer an introductory rate and then raise the rent continuously over time. Public Storage also pushes hard to sell you insurance. I was also treated disrespectfully at another Public Storage location and would never do business with Public Storage again!

Ro
Review №91

Best Service I have ever experienced. Angie was such a pleasure. If I ever need a storage unit again I will be back because of her. And I will let my family and friends know as well. Wish I could give her 10 ⭐

He
Review №92

I have used this public storage in the past. Couple of days ago I needed to rent a storage unit. Richie was a great help. He is a kind and a very knowledgeable person!

Pe
Review №93

Very pleased by the service I had received yesterday. Steffan helped me set up a new storage unit and he was very friendly and informative the entire process. He introduced me to the property manager Angie and she was very professional and knowledgeable about the property. The propery its self is very nice and clean.

Bi
Review №94

Angie is AMAZING! She is knowledgeable, super friendly and her spot on intuitiveness helped me to get the perfect unit for my needs. It is no exaggeration when I say my interactions with her, (initial and all subsequent), were among the best Ive ever had.

Mi
Review №95

Angie was a complete treat to work with. Got my university student/daughter all set up with a unit for storage over the summer. Facility was clean and easily accessible. Angie was particularly intuitive - asking questions particular to Sam’s situation and storage needs.

Fa
Review №96

Easy and quick. Angie showed us the property so we can find our space. Very clean

Va
Review №97

Excellent experience!! The manager dawn was extremely helpful.. Highly recommended. If renting Ask for dawn. She will help you with everything needed.. A+++

Jo
Review №98

The manager there Angie was helpful with getting a out door storage. Clean place

Ba
Review №99

Michelle was super helpful. She explained everything clearly and was able to reserve another unit next to my other unit. How convenient! Nice location also.

Je
Review №100

Very happy with my service from Angie!!

Information
17 Photos
100 Comments
4.9 Rating
  • Address:18 Jericho Turnpike, Syosset, NY 11791, United States
  • Site:https://publicstorage.com/self-storage-ny-syosset/1193?pid=pslocalsearch
  • Phone:+1 516-584-4624
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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