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Salt City Hardware
325 Nottingham Rd, Syracuse, NY 13210, United States
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Salt City Hardware
Comments
Yv
Review №1

Good, fast, helpful customer service.

Ju
Review №2

So helpful! Went out of their way to help this DIYer DIY! Took the time to explain what I needed to do, theyve got the special sauce!!

P.
Review №3

Friendly and knowledgeable staff. I was in and out in no time.I will be back.

Jo
Review №4

Super helpful staff, friendly service & reasonable prices.

St
Review №5

The only semblance of an old fashioned hardware store in the area.

Mi
Review №6

Helpful guys. Great inventory

Sa
Review №7

Very friendly and extremely helpful. I went in to get a wrench to fix my bike seat and I left with them fixing it for me! Great service (thank you!!)

Ga
Review №8

Good service, knowledgeable employees. Its nice going someplace with the intention of fixing something, & getting some tips and tricks from an employee to help you figure out the details. Plus, if theres something you need thats not there, they can order it online for you (or you can order it online, and have it delivered there for free). Overall, a very good experience with people who know how to take care of their customers.

To
Review №9

The staff is knowledgeable and helpful. The store is well stocked and is conveniently located.

Ja
Review №10

Came to pick up and order placed over the phone. The staff was very helpful with both placing the order and pick up. They also did their best to find anything else we needed while we were there. This location is both convenient and clean, just past SU campus. I look forward to doing business here again because they have a wide selection of hardware needs. Many thanks & recommended

Mo
Review №11

I always go to this hardware store, the family who owns at this very friendly. I came in today for a screwdriver and a battery to change my cars remote, left a very happy camper. Will be back. 5 stars all around.

F
Review №12

Hometown feel hardware store. Easier and more personal experience than the big box home improvement places.

Ma
Review №13

One employee continually pestered myself and my friend, asked us if we needed help when we repeatedly did not, misgendered us, we did not want to engage with him and he continued to pester. People: recognize when others want to be left alone!

Mi
Review №14

You name it theyve got it. Cant find it just ask. Super knowledgeable and friendly staff. Start your garden party here !!!

Ke
Review №15

Looking for chainsaw parts that werent available. They recommended places to try. Didnt walk out empty handed.

Da
Review №16

Great old fashioned hardware store with service!

Se
Review №17

I’m surprised by the low reviews. Staff is really helpful & always available. It’s sometimes spendier than Lowe’s or whatever, but I’ll pay slightly more for better advice & assistance w/r/t home repair.

Za
Review №18

Customer service horrible . I had to wait a month for my windows screen to get done while they have a sign wait time 14 days . In the end they give wrong size . Phil took the order as I brought him screen old one I have to measure and order few of them. 3 weeks later still waiting for my screens to get done no call . So I decide to call them to find out is is done or not, no where my order to be found, so I drop after 5 day to the store . after 15 min looking for my order was in sticker note hidding in pille of paper . So again ask me for 1 week to get done . After one week no call whatsoever. So I decide to go to store i found they are ready . So I spoke nicely to the manager about the situation and unprofessional way they running . So I picked my screen . After getting home they were to big so I return them back with my old screen to show them . Oh boy Phil lie about me giving him wrong measure which he took measure not me from the start also he was upset he when lam talking to him he left while I am talking . Its like f you . God like he is the only one having bad day . The manager was. Asking us both to call down which I have not rise my voice or cursed . but still that no way to treat customer . I cannot deal with that kind of behavior .insulting . Its horrible experience and never coming back to that store no matter what. Stay away .

N
Review №19

Awesome little store that has almost everything you need

Ro
Review №20

Excellent service, great neighborhood resource

Na
Review №21

Staff is always very helpful, store has many product offers

Ca
Review №22

Great hardware store, always helpful staff. Never had a problem with them.

M
Review №23

Great store. Love the selection.

St
Review №24

This ace hardware is so great. Ive been here multiple times and they are super helpful and have quite the selection for the size of the store.

Bj
Review №25

Good crew and helpful folks!

Ad
Review №26

Nice staff, great selection of hardware. Beats Lowes for any basic needs.

Ra
Review №27

Excellent customer service and really helpful, jovial employees

Ka
Review №28

Goid selection and personable knowledgeable staff.

Te
Review №29

Great service go there again

Sh
Review №30

Very friendly and helpful staff. They help me find a part that I didnt even know existed.

Ji
Review №31

The Valspar Optimus paint they sell is great!!

Le
Review №32

Always helpful

Mi
Review №33

Great help.

mi
Review №34

Excelent service!!!!!

Ch
Review №35

This store is super expensive.

Ed
Review №36

Just in the plaza 2day...

Lo
Review №37

Veru good

Information
5 Photos
37 Comments
4.5 Rating
  • Address:325 Nottingham Rd, Syracuse, NY 13210, United States
  • Site:http://acehardware.com/store-details/10733
  • Phone:+1 315-362-3254
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–5PM
  • Friday:9AM–4PM
  • Saturday:8AM–7PM
  • Sunday:8AM–7PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
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