Subscriber beware. Had this company for a couple years. Was not under a contract. Continually raised my rates without consultation or approval. But the worst they did to me-In March of 2020, at the height of the pandemic, I closed my law office and cancelled all of my bills- I wasn’t printing anything. Sent an email to Eastern mpn- inquired about canceling. Didn’t hear back. Called them about the same. Didn’t hear back. 10 months later finally spoke to someone who agreed to cancel my account - not that I needed permission, I wasn’t under contract- and now, more than a year later, I get calls all day every day from collections attempting to collect a $1,000 debt that I don’t owe them.And what was the service those 10 months? Calling twice a month to ask what the print count was on a printer I own?Absolute rubbish of a business.
We let Eastern print our brochures, and I was blown away by their quality. The paper felt great, the colors where vibrant, and working with the right rep made all the difference.James Kehoe is knowledgeable and easy going. The perfect combination to get quality information without being sold.
We purchased our office printer form Eastern Managed Print Services a couple years ago along with a service contract. As many of you may know Windows updates can cause all kinds of connectivity issues in office IT environments. Yesterday, we had some challenges and contacting the support department. We received a prompt call back from Brandon. He quickly, efficiently and professionally had us up and running. It is a pleasure to do business with this company - HIGHLY RECOMMENDED!
We purchased our copier/printer from Eastern and it has been a helpful addition to our business. I am not the most tech savvy person so when I need help they are always there to lend a helping hand. The products and customer service are much appreciated!
Appreciate all the attention to detail in setting up our new Konica multi-use copier. Talk about all the bells and whistles. Great instruction on its use. Service people are great.
James is one of the good ones. he cares about his clients, honest, and transparent. his commitment to doing the right thing goes beyond printers. quality products and quality person.
Bills team is amazing. If you havent done an office technology audit in three years I assure you they will make your more productive.
We are very happy with our multi-copier and support with Eastern Managed Printing. We highly recommend them when ever someone asks who we use.
Eastern Managed Print Network help to keep our office working! Great Service team, top of the line printers and copiers, and leading edge technology for all of our printing needs!
I cannot say enough about the 1st class treatment Ive had from Eastern, my copier went down and Scott and the service team -made MY problem theirs - taking a look and coming up with a solution to my copy needs - Weve been a client for over 20 years and will continue !David Foor, President, Visual Technologies
SPAM. Don’t deal with these people.
We have multiple machines from Eastern and use them to control our costs and keep them always up and running. Thank you.