Called them to ask about test driving a vehicle I am interested in and let them know that I wouldnt be financing anything today as I am just starting my research. They told me they would need to run a credit check on me in order to even take the vehicle for a drive, to which I told them that would be a waste of time since i know my husband would be the one financing the vehicle and he wasnt able to join me today. They were extremely rude and told me in fact, they would not allow me to test drive if I didnt start the credit check process. I will definitely not be doing business with them.
All I can say is don’t waste your time. Unprofessional, shady, rude. So glad I didn’t do business with them. The inside looks like someone trashed it and they just left it, they have no pride in running their business. Employees just laying on the desks, dogs everywhere. Even the owners response to all these reviews is unprofessional. They want you to finance with them or you will not hear the end of it. They like to do everything as cheap as possible. Tried selling a car with bald/mismatched tires and offered to get new ones-just to be told they couldn’t do it because they couldn’t get used ones. Useless dealership.
Fernando and Ronda went above and beyond to help me get the right car for my family, they stayed late and were both extremely patient and friendly. I highly recommend checking out Cars R Us! Carfax report was available when I asked for it
Highly recommend. The entire process was very easy, straight forward, and a better terms than anticipated. Thanks Fernando and Arsha! Hope to do business again and will refer my friends and clients.
Super helpful staff. Walked me through all the details of buying for the first time. Not the type to waste your time or rob you. Would recommend
I would stay away from these shady people! I nought a car that was wrecked and it wasnt disclosed and I found out the hard way! I called they play alot of games. I was told by several people in the last few days that they do some shady stuff. My gut I should hwve listed. ! Run away dont buy from them. Will be calling the DOL.
Great cars, super super genuinely nice people. It was worth the drive out.
Great experience, great people. If you know what youre looking for and know what to look for on used vehicles you shouldnt have issues buying used.
Very helpful and friendly. Made the experience of buying a car easy and relaxed.
NEVER! Visit this dealership! The sales department is very shady. They will lie to you, make you wait for hours. They will ping your credit so hard that you will lose 50 points. Then after that you get the classic bait and switch! Now heres the story. I called ahead of time told the salesperson ahead of time my situation. The salesperson was like oh yeah! We can help you. Youll be in and out in an hour! Now I told them I got $500 cash down and maybe a $300 trade in. Was looking at a vehicle that was $5500. Then after the long unjustified waiting. Here comes the bait and switch. Was told that all banks only give loans on vehicles with 150,000 or less miles and a price of $9500 max due to my credit. So I chose a vehicle within those guidelines. After another hour of waiting was told they found a bank that would do but I needed to put $3000 down! Now keep in mind the alternative vehicle was $8500. So lets do some arithmetic (math) for you younger people. If I gave them $3000 down Im back to a $5500 loan! This place is a total scam! And yes Im going to file a formal complaint with the Better Business Bureau as well. People who are struggling or dont have perfect credit, NEVER go here! They will take advantage of you every way they can!!
I can say nothing but amazing things about the people here. The whole crew made me and my mother feel very, very welcome and much appreciated.Specifically, I have to sing the praises of Curt, who went well above and beyond to help me get the vehicle I needed and wanted. His efforts were amazing, and now I have a gleaming new truck to gaze at.Thank you all!!!
If you are young and inexperienced buyer don’t go there. They will try to tell you it’s policy to pre approve you before you can test drive a car. Then they will try to sale you a car with check engine light on and extremely over priced . My advice is go to a real dealership and don’t waste your time .
They are a excellent dealership to purchase your vehicle from.Manager and salesmen are very respectful.
Jeff is the guy to see got me taken care of immediately. Fast, friendly, and top quality cars.
The ford f150 I bought last year has had over 10,000usd in upkeep costs including a whole new engine. It still doesnt work.
Total CROOKS!!!! Will sell u a real lemon. Owner is a money grubbing conman.STAY AWAY.
Nice lot Awesome cars and Edward Jones was a great Gentleman to chat with 2 Thumbs up and Jason Thresher & Myself will return :-)
Everyone here was super helpful when I was looking to finance a car. They were super helpful and patient with me. They stayed well past close to help me look for the best option that would work for me!
I got a decent used car with very low miles and a decent price. Nothing was hidden and things went smoothly
Would not recommend this to anyone these people buy auction cars and clear the check engine lights before selling the car’s to customers and rigging the cars to make it off of the lot these people are a joke and there praying on the people in need
Good deals on what they have. Friendly but a bit aggressive for the sale. Its what I expected
Super fantastic experience. I didnt have a car at the time and needed a ride to the lot and they offered to pick me up at no cost. Super nice, the customer service was tops.
I had an amazing experience today buying my car with Cars R Us! It was fast and I got an amazing deal. I came in right after losing my car I’ve had for a while and left with my ideal family car! Highly recommend!
They are so helpful and kind. We came in just looking 30 minutes from closing and they were more than willing to answer questions about the car we were looking at as well as provided a car fax report. The whole staff were super cool, laid back and friendly and even helped keep our kiddos entertained while we did paperwork. I’m so glad that they are who we chose for our first financed purchase, we really appreciated the no pressure purchase! Thank you to the Cars R Us team!!
Tony was a great help! With myself being a first time buyer he made me feel very calm purchasing my SUV ! I definitely will recommend people to their business! VERY PROFESSIONAL AND VERY NICE PEOPLE!
I never want to give bad reviews to anyone, but this case really bothered me for a long time, and I just want to warn any beginning drivers or new buyers out there to be wary of any car dealerships (dealers) that might take advantage of your lack of preparation/knowledge/aggressiveness in dealing with expert salesmen/businessmen.My husband bought a car here three years ago. He was very ill-prepared and all-trusting when he went there since he had no previous experience in buying a vehicle and was too young (about 20). It would be, after all, his very first car. He ended up with a honda civic coupe with a selling price of $7,988. No complaints about that since its clean, drives all good and has low mileage. The really bothersome aspect of this whole deal is just how much the final price of his car came out to be. He ended up paying $16,426 for it. I was shocked by the sheer craftiness of the whole deal. At first, I directed my blame to my now husband since our finances took a hit because we had to take out a lot from our savings just to be able to pay it all up.I asked for the car selling documents from him so that I could understand what went wrong. Just as I mentioned the cars selling price was $7988 plus sales tax of $1022, license and doc fee of $300, other charges of $3392 and then finance charge of $3722 ( it was reflected that his annual percentage rate is 11.450%). Guys, maybe some of you might say it is all in the papers and it had been a fair deal, but unless you were in the exact same position as him at that time, I would think not. As I have said, this review is not for those experienced buyers who know what they are doing once they step into a car dealership shop. This is a precaution for those who are just starting out in life, has no one trustworthy to accompany you and stop you from agreeing into a deal you will regret for years to come. And this is for car dealers as well, and those aspiring to be.My husband was first hooked into a deal. He liked the car and knew he could afford the monthly payments, thanks to the car dealers sweet words of helping him out with his loan. But this is in no way an honest transaction. Those additional charges were not explained to him. He was asked to sign several documents at once, not even being given the chance to read through everything. I asked him if he knew about the other charges to him such as the optional gap contract, govt taxes, and warrantech which was $2495. He did not even knew all of these, and was clearly taken advantage of, because it was not disclosed and communicated well during the selling process.I hope you guys out there at risk and vulnerable and excited to get your first car take your time reading reviews of your prospective car dealerships. There are really those guys who do not care about you at all and will ONLY see to it that you sign all the papers in the financing and make profit out of you.That single mistake will definitely ruin your credit score and will leave you wondering what went wrong. All because you put your trust in a dealer that doesnt care if you understand everything about the transaction or not. See to it you know the final cost to you before closing any deal, and be willing to walk away when you feel you are being pressured into something you do not completely understand.Sadly, this happened to my husband at this particular place. Cars R Us, please be better, make sure your employees and your overall goal in business are not just focused on making profits, leaving your customers welfare behind.
Best experience Ive ever had!!!! They gave me more than fair pricing on my trade in while honoring a mistaken price on their website. I CANT say enough about the personalized customer care from Eric (salesman) and the owner Bijan!!!I recommend them HIGHLY!!!!❤👌👏👏👏
Cars R Us came to the rescue!!! Kurt and Fernando were so helpful and nice! They got me going in my new vehicle! I fully recommend using them for your auto needs!
THE BEST OF THE BEST! I cannot begin to explain the amazing service I received from Tony, Jerry, and the rest of the team at CARS R US! Tony literally catered to my every need and made sure that I ended up with the vehicle that best fit my needs both financially and for the long run. Jerry was so kind in helping me through the paperwork and insurance quote. Like I the whole crew is THE BEST OF THE BEST! I would definitely refer my friends to CARS R US for their vehicle needs.
Bought a 2015 Kia Sorento I love the suv tons of room and amazing car all around. Would recommend talking to Eric for a new car he’s an amazing sales guy very honest. Great dealership.
Really pushy salesperson (Eric I think). Went there to look at a 4runner. Told him I wanted to test drive and he said not unless Im buying today, and when I said I wanted to get it inspected he said they already did and insisted its fine. If its fine then you shouldnt mind me getting it checked out! Im not gonna buy anything without driving it and getting it inspected buddy. The car was actually not bad, the sales guy is the main reason why I went elsewhere. I got in my car and was talking to my wife before leaving, he came back out and tried again to pressure me into buying. He even made a joke about slashing my tires so I couldnt leave. Let the cars speak for themselves! Dont threaten customers!
Eric is nice and professional. Highly recommend!
I had a great experience here and got more car than I thought I would because Tony worked really hard for me. I filled out the credit application online beforehand so I was pre-approved before driving in and didnt have to spend very long at the dealership at all before driving away in my sweet little Hyundai commuter.
Great place to buy a car! They are solely focused on creating a customer focused atmosphere, and pride themselves in giving honest deals on quality cars. They truly care about the customer. Will definitely return.
These people take advantage, pressure you into buying and racist too. Eric assisted us & I didn’t like his double sided jokes whom were insults rather than a simple joke. We let ourselves be guided by these people, I won’t go into details, but the car we financed wasn’t in good condition of selling in the first place. Don’t go there, especially if you’re a young buyer!
This place was awesome! The sales person Will was straight forward and honest with us. The sales manager Michael was also a huge help. The managed to get us a great monthly payment on a car that my wife and I really loved. These guys are awesome!! I must recommend this place to everyone.
Would give zero stars if I could. To help a friend with low credit trying to purchase a vehicle from this lot, I offered to cosign to help him get a better rate. First of all, this dealership ran 4 hard inquiries on my credit. 4. Not only is this damaging my credit, what happens next is almost worse . The dealer stated he needed me to drive the 2 hours to the lot to sign paperwork for the purchase to be complete. Cars R Us REASSURED me that my friend has been approved and that the process would be painless and that I had the greenlight to spend my time and gas to come up and deal the deal.45 MINUTES LATER and halfway to Tacoma, the dealership tells me they dont have enough financial documentation on my end to complete the purchase. This level of customer service is beyond embarrassing. I wasted a half a tank of gas and two hours of my time without anything to show for it and no compensation. Absolutely would not recommend anyone purchase a car from this place. Curbside Motors is a much better Option.
One of the best experiences my husband and I have had in a car dealership. Everyone was so nice and willing to work with us, very helpful and gave us very useful information.
Very nice when spoken on the phone and in person. Detailed and went over my situation and how important my needs and wants were. Whole team at CARrUS work with me and my family situation. Figured out options and other ways that would be best suit for my children and i really appreciate honesty and support when dealing with these people. Mention I found a car that works for me and my children definitely reliable and everything work out. It takes team I must say and these guys are the onesThanks CARsRus ‼️
Went to Cars R Us and met two salesmen who were more then accommodating to my needs. Andre and Tony went above and beyond to make sure I was pleased with the car I would be buying, also for me to be comfortable with the payments I would be making monthly. You cant beat good customer service and they definitely have over at Cars R Us. Thanks guys!
We came in immediately was welcomed and offered help from Tony and Will. They were extremely nice and understanding of our needs. They got us a nice car with no money down and even got the price range we were looking for, for our car payment. Amazing place, if you are looking for a car I would highly recommend this place. Please give it a shot, you womt regret it.
Cars R Us is very useful to me because they help me get a car and my other car was gone needed too much work I didnt think I would get one but I did and I am very grateful to the people that work there they are such wonderful people I would recommend anyone to go there for a good car
Pat and frank were very helpful!!! Helped us get a car when it seemed like it was impossible. The staff are all very nice and respectful. Im very thankful to have done business with them :)
Hands down best car lot I ever worked with. They made it happen to give me a car. Went in and left with a beautiful vehicle. I will definitely send more business to them. Everyone in there took good care of us and were super friendly. Will be a repeat customer for these guys.
I purchased a vehicle from Tony back in 2017, his services are great!! I got the exact car that I wanted and had a low interest rate. I also brought my friend into the dealership yesterday to purchase a car and he sold her a car also!! Not only did she get the car that she wanted, I also received a 200 dollar referral check 😬!! If you need a car, definitely ask for Tony
Excellent Customer Service. Tony O is who helped us with the car very friendly and very reasonable. The car is in really great condition and awesome on the road. Loved purchasing the car from them. I would recommend anyone that is looking for a car to come here and check them out.
Never buy a car from this place. All four tires on our car (1996 Subaru Forester) had to be replaced due to holes that werent sounding off till the next day and spent 2,500 in repairs on this oh so perfect car. Still dealing with some issues with the car. We will never buy from here again!
First, I will say that the woman working in finance was awesome. She got me a good deal on financing with a much better APR than my bank offered. The vehicle itself was as expected, with the exception of the non-functioning power ports & lack of a spare tire (which I was not informed of and only found out when I blew a tire driving over the pass in the middle of winter), which would have been nice to at least be told about beforehand. The experience though...Couldn’t trade in my vehicle because we still owed a bit too much on it. I would have backed out of the sale, but the salesman (Eric) said he’d help me sell my current vehicle (making it seem like the dealership would be consigning it). I come to realize, only after signing all of the paperwork to buy my van, that he meant he was going to try to sell it under the table (can we say shady?). Too late to do anything else, and now stuck with another car payment, I decided to let him try to sell it. After about 3 months of nothing but excuses & weird/shady behavior, I finally just had him bring me my truck back. He didn’t even bother running a vacuum over it or anything, so I doubt he was even trying to sell it. He just got to use my truck for free for 3 months, returned it with new front bumper damage, and screwed me over 1000%. Seriously, worst buying experience of my life.
Rafael, Frank, and Erik were great. They took care of me even after purchase was complete. Would recommend to anyone in the Tacoma area!
It’s a scam don’t even waste your time with these people one bit.. a waste of time unless you want to get messed up in the long run ! It’s a joke !!
Nice cars, prices listed artificially high with large discounts granted surprisingly swiftly. Not easy to find, a small lot surrounded by larger and smaller dealers.
Had a terrible experience with these people. The manager was rude and talked to me like I was stupid because I mentioned some problems with the car and asked to get fixed. He refused. Wich does not make sense because those are things that were supposed to be done before even selling. Cars are very dirty in the inside and they dont care they still try to sell them like that. They are a joke
Tony was a great salesman, helped me find the perfect car for me and my budget. He was very accommodating and patient. Definitely worth looking here first for a car!
Friendly staff, not pushy!!
TONY IS THE MAN !! He got me a car I wanted when no one wanted to finance me. He is very knowledgeable and will work with you to get you a car. And he’s very patient. I test drove almost The whole damn lot and he was very professional and kind. Go see Tony he got you!!
My sales person was Mr. Tony and he was excellent! He was very educated on every car and a great help to finding me my dream car! Mr. Tony gets 5 stars from me because he really cared about building my credit and really worked around my budget. He also didnt speak to me like a sales person- which is a plus. I high recommend coming in if you are struggling with credit. Mr.Tony is the one!Thank you Cars R Us for your excellent customer service!
Tony @ Cars R Us help me out with a getting my 2010 right out the door, in my name. I love Tony he was upfront and willing to work with me to find me a good deal. He talked with me to find out what my needs where and what my situration is. Thanks to his good work I drove home in my payed in full 2010 car.
Id like to take the time to say thank you to the team at Cars R us. Im a first time buyer and went to several dealerships. I enjoined the assists from Mathew (my dealer). I can honestly say that I felt very comfortable and never pressured. The professionalism and courtesies of the staff resulted in my first purchase! Thank you again Mathew!
Noticed some issues with my vehicle not anything major they wasnt able to assist me with so Im really happy with this dealership however for those of you who bad mouth a dealership for having issues keep in mind used cars are exactly that used if it is over 1500000 miles dont buy it it will need work or needs work however all and all I got a good truck and the people were very respectable and let me pick my car they wouldnt try to force me to buy a vehicle just added comments and allowed me to make my decision on my own very pleased
Coming to Cars R Us was a great choice. I was basically in and out thanks to Tony who was a great salesman and gave us such a great deal for our car. I was not disappointed with the wonderful car we ended up with. Thank you Cars R Us, and thank you Tony.
Tony at cars r us was amazing. My first time car experience. And it was a breeze thank you so very much for making this experience fun and easy.
I’m not going to tell anyone not to buy a car but please be advised on how these poeple function. Here are some tips. 1. If you haggle with them get it in writing otherwise that price will disappear at the end of the deal. 2. Check your paperwork thoroughly. I’m glad I checked mine. They bumped the price of the vehicle I already haggled to 150% of its sticker price. They tried to tell me it was a mistake but I don’t know how you mistake a 1 for a 7. 3. Don’t authorize anything while you are away. They tried to get me to authorize my down payment without even laying eyes on paperwork. 4. Check out anything noise or damage these vehicles have. If any of these vehicles break down then you will have a long fight ahead of you getting money from the dealership. Just take them to court and they will settle it before you even file. 5. Don’t rush, if you see a car you like on the lot, compare it to other prices with other dealers. It’s also best to test drive both. You don’t want to buy bs. Hopefully you guys read my advice. I hope you car buying experience goes well.
We are so pleased with our experience at Cars R Us. Fernando (our sales man) went WAY out of his way to help us find and get into the right car aka a Van. My husband and I did not want to buy a car we had to due to our family expanding from 5 to 6. Even though we really did not want a car payment or any of the hassle we needed to go through for our expanding family, Fernando turned our dread and fear into excitement and gratitude :-)!I also need to mention Zak (the sales manager) along with his caring positive attitude it was a breath of fresh air to work with a family man... He not only listened to our need for a Dependable hard-working vehicle he understood it and we felt that he truly cared about our situation...I have purchased many cars in my lifetime from CarHop to name brand dealerships and hands down, myself and my family would recommend this dealership above all that we have ever purchased from in the past :-)If you are looking for a new family vehicle or just tired of the car youre driving today and want an upgrade, we highly recommend stopping and seeing your options from Cars R Us before making your decision.
I didnt want to give no stars this place is a rip off. Daughter went to refinance her car through her bank come to find out this place is over charging their customers. I will be letting the better business bureau know about them
Tony and Bobby were the best getting me exactly what I asked for did everything they could to make it happen. Now leaving with a nice car. Thanks guys
This was the second time I dealt with this dealership. If I had remembered my first experience I would not have gone back. These are some of the worst type of used car salesmen. They advertise in-house financing for folks with credit issues however they do not honor that. What a waste of time. Eric was the salesman and he was as sleazy as they come.
My experience at Cars R Us was great. Tony was very knowledgeable and helpful throughout the process. He helped my finance a car at zero down, with a low rate. Now Im ready to hit the road.
I went to Cars R Us for a specific car. Rahmel and Zack were very attentive and we worked the deal to my terms. I was so pleased I went back today and bought another car. They even filled the tank and drove it to my house.Way to go guys, and Cars R Us.
Bought a 2009 Pontaic G6 from them. Worst nightmare ever. Being a first time buyer I had a credit score of 720(which now I know is good)...they said I wouldnt get approved at the big dealerships. I work for the military as a civilian with a decent paycheck and this car has been the worst thing to ever happen to me. The engine shutdown on I5 4 days after I got it. I had to call work to have a co-worker pick me up. I called the dealership and asked them to fix it or buy it back and the manager refused. After taking it to Chrysler and footing a $2,800 bill for a lemon When I showed up to tell them I was going to report it the manager threatened to call the police to get me off the property. ALL SERVICE MEMBERS SHOULD STAY AWAY. Long Story short my credit is now destroyed they hit it so many times and I dumped so much into a car that was sold on lies. Please Heed warning with all of the Real Reviews listed. Take your hard earned money elsewhere.
Not gonna lie so i came to this lot thinking i was in good hands, my friend referred me to this place, the first person to show up to help me out was tony, and well the vehicle he had helped me get. started having issues not even a month later,i am definently new to the car buying .so you would think i was in good hands but windshield wipers started to not work,both front blinker lights stopped working, check engine light turned on, i honestly didnt realize my rims had issues either.another month passes and the vehicle starts hitting the ground whenever i have more than 1 person in the vehicle. Apparently they have a system, when you refer a friend and the deal goes through, the person who does the referring gets paid a certain amount. There was another time when i was called by tony to pick up someone and bring them to the lot, this was around the time we were on good terms, immediately after bringing them to the lot they ran away, and that was around time my car hadnt fallen apart just yet.just want to say, this is a place i would not recommend to anyone.
DO NOT BUY FROM HERE. I bought a car from here and I traded in my car and I thought it was a fair trade-in price until I realized later that all they did was add $1000 to the price of my new car. The price of the car online was $1000 dollars cheaper. After I bought the car they only gave me one key. To get another key would cost $300 from the dealer. A few rainy days later, I realized how bad my tires were. As I was buying new tires I found out the car was missing all 4 tire pressure sensors. The only way they would replace the tires is to buy the sensors $80 each plus the cost of each tire. On top of all this, my car didnt have a license place. The dealership sent me my tabs 3 weeks after purchase. I called they said wait 5 weeks. After 5 weeks I called again and it turns out that they ordered my tabs, but forgot to order my license plate. At that point I didnt have 3 more weeks to wait for a license plate to come in.
My salesman Rahmel and the manager zak are a life saver!! Even though I have bad credit and other dealerships couldnt help me out these guys here at Cars R US did!! That got me not only approved but also on a car I love and even UNDER my budget! If your looking for a big selection of vehicles and a nice friendly staff that will help you regardless of yourCredit score then these guys are the ones to go see! I will be referring all of my friends and family to go see these guys at Cars R Us!! Oh and they even helped me get affordable cheap insurance! I love these guys!!!
These guys are great!!! Rafeeq helped me so much!!! My payment arrangements were great just where i wanted to be and don’t forget about Tony he is the best he helped us.
I came in here with not a clue what I wanted. I have been to so many car dealerships that tried to put me in a car that I either didnt want or couldnt afford. I came here a little bit hesitant, but Im leaving with an amazing car that is just the right one for me. Tony was absolutely wonderful. He looked at me and knew exactly what I really wanted. He didnt try to over sell me, and he took care of me completely. I would recommend this place for anyone.
Really liked working with Tony. Nice guy and no pressure. The car had some issues but the price was right and he was very nice about taking care of the problems I pointed out and made no excuses for some shabby body work. Overall a good experience. Id say we got what we paid for and maybe a little more.
They are the most honest trust worthy people in the business, ask for Frank he wont steer you wrong, these guys are awesome, Ill be buying my next car here as well, 1 million thumbs up
Iggy showed the car we wanted then the right car for us. Great inventory and customer service. They even drove the car to my house 30 minutes away!!!
If I could rate negative stars I would.DONT BUY FROM THIS DEALER!!!!!If you do you better get your own trusted mechanic to look at it before you buy it.Dont rely on the warranty that they suggest to save you either, its for accidental damage.They wont cover pre existing problems, and when you buy the car its as is, so if your engines blows a week later your just screwed.
Horrible experience for a first time buyer. I purchased a 2004 Volvo XC90, I paid way over market value. When I actually tried to take into another car lot as a possible trade in they informed me that I had gotten taken advantage of. The car starting having little issues within days and I took serious note. There were bolts missing in the engine compartment! I went back to the lot and was assured the car was perfect, they barley looked at it. Within 30 days I started having MAJOR mechanical issues, again I took it back to the lot and was met with a tough luck attitude. A major bracket had snapped cleaned off, I took the car back to the lot again. They told me if that the car was in need maintenance and that that was on me. I bought this car to improve my life, not hinder my family. Not even 6 months since I bought this car and the transmission is shot. I took it to the Volvo dealership and found out there was over $4000 worth of repairs, not including the transmission. These people have no real care for their customers, only the money they can get. I thought Bobby; the manager was so super helpful, but the reality is hes a slick talking dirt bag. Im a single mom, in college, with a full time job. They took advantage of the fact that I had cash and they sold me a lemon. Cars R us is a nightmare of a dealership.
They are very great people and helps us in anyway. I give thanks to Tony for his time and a great person and always happy to do his job.
Bought a car today, and my boy “TONY” be always hookin us up, and never fails to. These guys has really helped us get back on our feet’s. Thanks guys for always having our backs. AIRBORNE!!!
Came to look at one car, but Tony helped us pick the right one. He was amazing and so helpful. Got us an awesome deal and awesome car!
Had a sit down with the owner and found a great guy ready to assist me in every way.Number 1 son came out and made aware he is the other positive force the made my purchase awesome.
Very helpful spoke with Tony and he helped us with everything made sure that we got the truck we wanted for the right price. Definitely be coming back when we get another car.
This is a awful dealership to work with. They don’t car about the customer, just about the money.
My deal with Tony and rahmel was absolutely awesome warm and helping I suggest buy a car from this place u wont b upset
Very pushy sales ppl, didnt listen to my budget and lied on my appt to get me in the car I liked. They did get me in the car I wanted on (SAT night) but I wish when I came back Monday and heard the final loan details and realized it didnt work for me they wouldve took their car back... Nope Sales over People is their Motto... So now two years later Im upside down and in a car that still doesnt fit my family......... Thanks C R Us
People are helpful and courteous, fast and dedicated.The place to buy a dependable used car.
Ran 19 credit checks and still made financing almost impossible. Sold us a car with a dead battery and bald tires.
All the guys down at the store with special ratings for Fernando and frank gave 1000% and didnt stop till I received the car I wanted. Thank a lot guys I will definitely refer everyone I know to CARS R US
The salesman Will was very open and honest about the cars on the lot and found me a car within my budget that met all my requirements. Nice friendly sales staff
SAVE YOUR SELF DO NOT BUY HEREIf I could give 0 stars I would... Eric is a sneaky sales man and less than 8 days (before I even had plates) the vehicle over heated on my wife multiple times... Vehicle has a clean carfax but upon really looking at it its obviously been wrecked (actually found a piece of the grill stuck under the airbox... This place is full of lies and snakesRemember Sunset Cars of Renton?These guys are their twinsUpdate: Denali is still over heating taking it in to the GMC dealer... Thanks for the hoopty Cars R Us. Ive had to fill it with coolant at least once a week
Great customer service from tony if you need the car go see tony he will get it done for you
Frank and Tony at Cars r Us have proven to me that the old preconceived perception of used car salesmen is truly a bad rap! Thanks guys
Dont waste your time here. Youre better off looking on craigslist.
Tony was very friendly and kind. He was able to work with us in getting a vehicle within a timely manner. Come see Tony at Car-R-Us.
I liked the salesman Tony Oushan. He promised me a new battery for the truck he sold me the next day and I couldnt get the truck started at my place in Spanaway so he drove from cars r us and jumped me so I could make it to there. He had the new battery installed very quickly and I was on my way again. Im a very cautious buyer being a mechanic I gave this truck a pretty thorough inspection and thought that maybe I was getting ripped off like it had an electrical short but after owning the truck a few days Tony was right about the battery issue. So overall it was a good buying experience and if I could do it over again I probably would.
Jeff was great!
My experience with Tony, Zach and Rafael was excellent even the services mechanics went out of their way for me. 😀