Great experience at this location. Stefon was patient with me and showed me whatever I wanted. Derrick was great in finance as well. Highly recommend them.

I had the best car buying experience here! I found a 4Runner I was interested in online and decided to come check it out. Stefonne was amazing through the whole process. He listened to my specifications and guided me through the whole process. He answered any and all questions I had and let me take my time while looking at the vehicle.He passed me on to Rachelle in finance! Again she was just as amazing! She made the whole process a breeze, she even took the best picture of me signing my document.If I ever need anything these are the two I will definitely be going to!Thank you both for helping me purchase my dream car!

Thankful for such a great staff who made our car buying experience a positive and memorable one! Went in anxious and as soon as we started the process, all my nerves were put at ease as I felt I could trust everyone who worked to serve us. Special shout-out to Carmen for going above and beyond to make sure we were getting the best deal for our first choice vehicle! And Rachelle for the laughs through all the paperwork that easily could have been daunting. Today was a dream!! HIGHLY RECOMMEND TOYOTA OF TACOMA! So excited to be a part of the Toyota family!

Our experience in buying a new vehicle was exceptional. Our salesman Ryan Reynolds was very helpful in helping us decide which vehicle was best for us. He was very knowledgeable and answered all our questions. I would recommend this dealership to anyone who is shopping for a vehicle.

I just want say that Rachelle from finance was incredible awesome. She helped us get the approval for my husband car loan. She made us feel welcomed and comfortable at the store. My husband being first time buyer was nervous but she did all possible and impossible to get his loan approved in less than 24 hours. I told her she was an angel and I still belive in that. Thank you again Rachelle for make this happen!

We had a wonderful experience with the whole crew of Toyota of Tacoma! They were very patient and understanding and made sure we were taken care of till the very end. Special shout of to our Sales guy, Stefon. He was so amazing and helped us feel we made the perfect choice in our car and was very accommodating to all of our needs. The manager Fish was so sweet and also just went above and beyond. Even had a great experience with our finance lady, Rachelle. We have bought 2 cars here now and will continue to support them. They are a great team and it shows through their staff!

Great experience, communication, and customer service by Joey Geraci and Zavia Frazier. I had originally been to several other Toyota dealerships looking for a 2021 trd pro lunar rock, and none of them had them in stock or could get their hands on one. I asked them if any other dealerships around the area had any in stock or on order and they all said no. I even left my email and phone number with them in case they found a used one, and I still havent heard from some of them even today, and that was more than a month ago. I looked online myself and saw that Toyota of Tacoma had one pop up that day, but not at the dealership. I immediately called and headed over to meet Joey. Joey is a professional at what he does, is very personable, and is truly there for the customer. I can say the same about Zavia as well. The two both made the car buying experience very smooth. I plan on purchasing a 4 runner for my wife in the future, and I will definitely be coming back to this dealership to do so.

I’ve had my Camry for 3 years loved it every year I’ve had it I was wanting to trade it in so I came to south Tacoma like I always do, I usually have a great experience when I’m here, not this time around, from the moment I got there I felt the feeling of sales associate not wanting to help me in my questions, I had someone named ocean, seemed new and also didn’t know how to retain info or make suggestions on cars that might be if Interest to me it felt like I had to lead the conversation or else is was not gonna go anywhere, and the manager wasn’t that much of help either not sure if he was management or not but if he was it would have been poor management, will be taking my business elsewhere from now on

Rafael helped me choose the right car, when I was in needing of a vehicle so bad. He helped me through the whole process, answered all my questions, and had a lot pf patience. Recommend him 100% !! You won’t regret it

I just bought a car and was greeted by Aaron Hanson who was very helpful and patient with me due to me not knowing what I was looking for yet. I never felt pressured or uncomfortable with the time I spent there.And it was nice when I would ask a question about any of the cars that I got a straightforward answer.And actually everybody at Toyota Tacoma was very nice to us so I would recommend if youre looking for a car its a good place to start so thank you to everyone that helped me out and thank you again Aaron for all your help and patience.

Thank you so much Tamer for helping me get a new car. I had a great experience with Tamer, I wanted a new car and he put in so much work to find it for me. I’m so glad to help me to get my brand new car 2022 youre professional, I really appreciate. May almight God bless you Tamer. I will recommend anyone who whats to buy a car to ask the name Tamer very nice person. Again God bless you hand.

On March 31, 2021 I went to the Larson Toyota dealership to trade in my 2019 Rav 4 for a 2021 Highlander. Paul Harden helped me throughout the process. I am very grateful for his patience and working with me. He took the time to know what I was exactly looking for and I appreciate that because he did not waste my time showing me cars, that I would not be interested in. When he showed me the one with all the features that I needed and wanted to have on my new vehicle, I was very happy. He also answered all my questions. I also liked the fact that he did not went back and forth playing with the numbers like I had experienced before in other dealerships. Paul took the time to explain all the features of my new vehicle and also even helped me to get the Toyota app on my phone and showed me all I can do from the app. This is the second time I buy at Larson Toyota and would definitely keep coming back. Thank you Paul for your great service!

Me and my wife were shopping for our dream cars on the hottest day on record here in the Pacific North West and the GMC dealership where my wife was looking for a Denali was closed due to the heat wave. I persuaded her to take me to Larson Toyota so I can check the truck of my dream. Reluctantly we ended at Larson and before we get out of our cars came Sales person Tamer Ibrahim. The welcome we got from him really made us want to buy the truck but I couldn’t before we got the Denali for my wife. He promised he can get the Denali we were looking for and he sure did from Larson Cadillac in Fife. He drove us there and closed the deal before they closed and by the time we were coming back to Larson in Tacoma most employees had gone home. He made a few phone calls to call them back and the dealership was open for us past 0900pm for us to get my truck. It was past Mid night when everything went through and we have become the most happiest customers of Larson Toyota of Tacoma due to this one sales person Tamer Ibrahim. We definitely recommend anyone looking for any type of car to give Larson a visit and specifically look for Tamer! Thanks

Well well I cant figure out where to start because I felt so WELCOME @Toyota of Tacoma wonderful and very fast service very friendly and YES TOTALLY HASSLE FREE Joe geraci and sarah hager are the best I got the deal I couldnt say no to thank Larsen team for wonderful car buying experience just like family doctor well I say I found me family car lot will see you again soon thumbs up

Long story short, I just bought a brand new 2021 Toyota Sienna LE and so far everything works fine.I would like to thank sales rep Felipe and Ocean, they both are really young, full of energy and ready to answer your questions at all times. Felipe impressed me a lot on his knowledge on this car when we had a test drive. Without their help and feedbacks, I cannot get this car within a week, in addition, their kindness and follow up on my driving experience or issues also make me feel so grateful. Also, I want to thank finance manager Darren who put a lot of effort to help me get the loan taken care of and get everything straight. I really appreciate it.The reason I dont give a 5 star review right now is that I want to evaluate their service for later on to see if it is consistent, I still dont get my license plate and other paperwork, I will leave a final review when everything is by hand.

By far the easiest car purchase I have ever made. Tamer Ibrahim walked us through the process. I appreciate his forthrightness. He took the time to answer all of our questions. I feel that we got a fair deal on our purchase.

Stefon was very helpful with the purchase of my 2021 Tacoma. i extremely recommend if your looking for the best experience with car buying go see Stefon at Larson Toyota of Tacoma, he was beyond phenomenal

Stefonne was a tremendous help in my entire car buying process. He got me out of my 2017 Buick Regal into a brand new 2021 Toyota Tundra. He was very patient and knowledgeable, and even when I was discouraged and unsure he reassured me and is a phenomenal sales person and would highly recommend everyone to work with him.

My son recently bought a brand new 2021 Tacoma from Toyota of Tacoma. Jim Rakich our salesmen and GM Bobby Lynn where absolutely amazing walking my son through the process. Even as I was there for support they spoke to both my son and I with honesty and respect. Jim really took his time to help my husband and my son find just that right truck during the day and for us to come back in the evening to purchase a truck. After paperwork was done Jim was great at walking us through all the features and making sure all of the devices and services were set up even well after the show room closed we never felt rushed or felt that anything was missed, hes even made a few follow up calls and helped with recent tire upgrades. Hands down amazing service, easy and fast. We appreciate Jim and Toyota of Tacoma. We will certainly be reaching out when we decide to make another vehicle purchase.

Never do reviews but RJ Singh was by far the best associate to work with. Delivered nothing but amazing customer service and always provided friendly feedback and of course knew what he was talking about when showing us the vehicles. We ended up settling with a 2021 Toyota Avalon hybrid and we are loving it so far. If ever at this location seek out RJ!

This is my 4th time buying a car and is by far my best experience. Tamer Ibrahim helped me out and he was awesome! so helpful, direct and encouraging without being a salesman. Tamer made the process very easy.David who takes over when it comes to paying/financing was also awesome. So personable and gives you all the info you need to make your decision.My new car was not in when i purchased it but the dealership was good about follow up post appointment. They also completed all my additions to the paint job before picking up the vehicle.Lastly, great warranties and customer service on your car. Once you own it, they keep you hooked up!

We worked with Bo and he was the very best! He was always very clear and honest with us, not pushy and receptive to whatever we wanted. I would trust to go to him in the future.Not only that. But he went above and beyond making for the best car purchase weve experienced so far. 5 stars isnt enough. He deserves a full 10!We left with a brand new vehicle at a GREAT price.

Bought a 2021 C-HR just three days ago. Quite a ways from home but well worth it! Best car buying experience ever!

BUYER BEWARE.We started our car purchase through the Costco website and were referred to Toyota of Tacoma. They didnt have the vehicle we wanted in stock, but notified us when they had one coming in.I put $500 down on that vehicle, and the price given on the paperwork was the Costco price. When I came to pick up the car once it arrived, the dealer told me that the model had been dropped from the Costco program and they couldnt offer me that pricing anymore, though they still had it on other vehicle models.I later found out that the dealer had to have requested they be dropped from the Costco program. So, it looks like they took my money, promising me the Costco price and then requested they be dropped from the program, leaving me with a non-refundable deposit and an inflated price.I like my car, but Id never recommend this dealer.Red Flags:1. Not holding the original purchase price/appearing to have dropped themselves from the Costco program for just my model, even though theyd taken a non-refundable deposit from me is of course, the major pain point.2. Putting dealership modifications on my car without asking me, though theyd noted this vehicle as sold-incoming due to my deposit. They put Theft Deterrent ($339.15) and Brake Plus ($339.15) on my car and charged them to me on top of the car purchase price.3. Additionally, they tried to add an insurance policy to the Brake Plus. When they said theyd put it on my car, it was Dont worry, you got the Costco discount, its only $339.15. But when I reviewed my buyers order, there was a duplicate line item at the same price. When I questioned it, I was told that was the wrap policy, e.g. an additional insurance policy that I didnt ask for or need. So, instead of Brake Plus costing the $339.15 they said, they doubled the price adding insurance ($678 total) without clearly disclosing it. I asked to have that removed and they complied, but what else did they try that I didnt catch or argue about?4. We were told the transaction would take 1 hour, maybe 2 at the dealer. (I asked because we had to haul our kids with us.) The total time in dealership? more than 4 1/2 hours. Most of this due to our salesperson disappearing throughout the transaction without explanation, though financing also took a solid hour and a half. It really felt like they forgot about us at times.I still love the Toyota vehicles, but Ill be looking elsewhere and hoping for a better experience next time I replace a vehicle.

I never like going to dealerships but this is by far the best experience I have had. Tamer Ibrahim was fantastic - he was friendly, straightforward, patient, and answered all of my questions. And he made sure all the accessories on my car were set up and ready to go before I drove off. I have had some issues with his partner in finance since purchasing my car, which is why the stars have changed.

We went last Thursday and Tamer was an excellent salesman! He was honest and we could tell he had our best interest in mind. Not only did he help us find a great car, he made sure everything was taken care of. It was so nice to have an honest and respectful salesman, unlike others at other dealerships. Also, our finical advisor was excellent! She helped us get an excellent price and then helped my husband refinance his truck. We would highly recommend this place!

Will never recommend my family or friends to this dealership. I am horrified at what my manager is going through at the moment. He dropped his car off in front of the dealership after hours and dropped his keys at the drop box for service. Someone broke in and took the keys and stole his car. Toyota of Tacoma is not taking responsibility and not reporting the vandalism to the police. They are willing to let this crime past and replace the drop box like nothing happened. This dealership is sketchy and not worth coming too. I have a 2020 tundra I love so much. This is disgusting.

Chuck is one awesome guy to handle purchasing a vehicle with .. was on top of everything from helping me find the perfect truck online to making sure all my paper work was done right and calling with updates while waiting truck to arrive to lot..

Spent $77K on a car today here. I asked for 2 specific things to be done as part of the deal we had to haggle over a week to come to... (even walked out today when we couldnt come to an agreement to have them come outside after us and say ok). The things we asked for were a detail job, and the tire pressure on all the tires to be made the same because they were all over the map from 31 to 38 psi. The detail job was needed because there was milk (obviously from a kid) on the back of the drivers seat, little kids toy parts in the car and lots of carpet staining and crud between the seats. We were told the detail job was done and, get this, only one tech in the whole place has a compressor, and he wasnt there today, a Saturday! B.S. They didnt want to do the extra work they had agreed to do, that we SIGNED on. Then, they push extra warranty options with essentially fear tactics. Disappointing.What this was is a typical car buying experience that makes people not want to buy from dealers. And I used to work at a name brand dealership. Our next $80k+ truck will NOT be bought from here.

Last Sunday I was able to buy my dream car from this wonderful establishment! My sales rep Dustan was extremely knowledgeable on his product and provided excellent and transparent customer service. My finance rep Rachelle did an amazing job finding me an excellent rate for my not so perfect credit. The entire process was quick and painless in comparison to other dealerships I have worked with recently and in the past. I totally recommend if you are hunting for your next ride. Thanks guys!

Best experience at a dealer so far. We got a good deal on our RAV4. Fiance got us a great interest rate- better than I ever imagined. I have purchased a lot of cars and Eddy was the most knowledgeable sales member Ive met. Jerry was eager and personable. They both worked hard to help us get a good offer on our trade-in. I will definitely be back in the future. I recommend anyone looking to buy a car to go to Toyota of Tacoma.

Jim Rakich worked VERY hard to get us into a 2022 4Runner!!! My wife and I are very satisfied with his service and we will definitely be referring anyone we know to purchase a vehicle from him! We cannot thank him enough. He will do anything he is able to do to get you into the vehicle you want!

What a great company and what great people...Thank You Tamer!!!Just purchased a new Toyota 4Runner at Toyota of Tacoma and I have to say these guys are the best dealership I have ever purchased from. No BS, just quick and easy. Tamer Ibrahim was our sales person and he along with his sales manger Fish were awesome. They asked good questions, actually cared that we would be happy with the vehicle and no pressure. If purchasing a new Toyota I will Always go here and ask for Tamer!! If purchasing used Id try to go here as well.

I’ve never been so insulted car shopping. I took my vehicle in for a KBB instant cash offer and you guys tried to give me $5,000 less then the offer for a car without a single blemish. Your young salesman was so condescending and I literally heard him and the manager laughing at my wife and I saying we weren’t going to buy a car. It’s a good thing the employees at Titus Will were way more professional and were willing to help us, because of that they gained about $70,000 worth of business.

I spent 44k on a Prius plus service package here. My car started having issues I wanted looked at before they became a serious problem.I left a voicemail to set an appt because they dont answer the phone. 2 weeks, no returned call.I call them again, leave similar voicemail, and again, 2 weeks, no returned call.I go to the service dept, and apparently internet is out over the entire business that day. Okay, stuff happens. Desk jockey takes my info and says they will call me in the next two days. A week goes by, no call.I again go down there only to be told they cant do anything for me, unless I just leave my car there. I get told they have no loaner vehicles, which my service plan covers, yet the person in front of me is given one. Strange how nothing is available to me, but is for everyone else.So, after getting the shaft for over a month, here I am. Dont buy from this company. They dont care about you.

Wow is all I can say! Toyota of Tacoma is the best hands down! Tony made sure I got a great deal on my RAV4 and I sure hope to buy another in the future! Rachelle in finance is amazing and she has the most upbeat personality!If you are looking for a vehicle, definitely check them out! Customer Service was definitely on point and worth more than 5 stars especially during this pandemic!

Great shutout to Bo Rodriguez on helping me get into a great car! He is attentive, easy to work with and genuinely a caring person. So much appreciative and thankful.

Roland Brooks was very helpful. Wonderful experience. We drove up from Vancouver to purchase this vehicle, we found it on the website and Roland went out to the lot to make sure it was there and not sold yet. We put a deposit down on the vehicle and drove up on Saturday. Roland had everything ready for us and my wife got the Lunar Rock Rav4 she wanted.

I chose to buy from Toyota of Tacoma because they work with Alaska residents. I worked with Joe and he was amazing to work with. He provided excellent customer service. Joe was very responsive to text messages and calls. Kept me informed through the entire process and made the delivery process to the barge very smooth. I would highly recommend Joe and Toyota of Tacoma!

This was our third car purchase at Toyota of Tacoma. We started looking for this car about a year ago, but then postponed due to Covid. Tamer Helped is both times. He was attentive, listened to what we wanted, and showed us lots of options. We didn’t feel pressured or rushed even though it was a busy day at the dealership. Sarah on the financing side was great, friendly and sociable but efficient. We’ll definitely be back.

We recently purchased a 2021 GR Supra. We were looking in February 2021 and found the perfect one at this dealership; however, it was not currently in stock. We were told it could take 6 weeks. It ended up taking 12 weeks! Obviously, this was not the fault of the dealership as we were still in the midst of the COVID and the vehicle still needed to be shipped.During these 12 weeks is what counted. We were working with Paul Harden and he ensured that we were always updated on the status of the car. At one point, he was contacting us to let us know of another used Supra that had come in. That is when we told him that we are not interested in any other vehicle, so he respected our wishes and didnt relay information of that type any longer. Whenever we had a question, I sent a simple text and he always immediately answered.Again, keeping us up to date with the status consistently for 3 months made us feel valued. When the car finally arrived, Paul took care of us. Even while waiting for Finance to prepare, he gave us a tour of the facility and explained how and where to take the vehicle in for maintenance.When that was completed, he gave us a tour of the car and explained all the options thoroughly. He ensured the vehicle was hand washed and dried. We came in a few days later to have the Cilajet applied. He saw our vehicle drive in and he went out of his way to greet us and ask us how everything was going.We would definitely refer this dealership to friends and family. We would definitely refer Paul to assist with any purchase.

Toyota of Tacoma is fantastic! Right from the moment we walked in the door we felt well taken care of by Rob in sales who was extremely patent and helpful. Rachelle in finance worked her magic and got us a better rate than anywhere we could find. They overall have a great team who are honest and experienced to make each step of the process go seamlessly.

IMPORTANT. PLEASE READ.I don’t typically write reviews but I felt it necessary this time. Long story short I placed a hefty deposit down on a vehicle that wasn’t on the lot yet (awaiting delivery) and was told I would receive a call once it arrived. They sold it out from underneath me and never told me. More details below:1. The call never came after I waited for three weeks.2. I called the dealership multiple times asking for answers. The front desk picked up once and forwarded me to sales. Sales said they would call me back with info and they never did.3. At this point I kept calling the front desk multiple days in a row. They never answered and I almost felt like I was put on a blacklist (more on this to follow).4. I decided to go in person to address the issue. That was when the dealer that sold me the vehicle recognized me and asked “Did Nathan call you?”. With hopes high, I was expecting the best case scenario was that my car was delivered but they forgot to call.5. In reality, they “forgot” to call me to tell me that they had sold the car that I placed a security deposit down on to someone else.So I guess my questions are:If you knew that the car was sold and that Nathan was supposed to call me why didn’t I receive that phone call?Why wasn’t anyone answering my phone calls when I tried to get in touch with the dealership and the dealer? Was it because they aware of their “accidental mistake” and didn’t want to have to deal with me?Here is what I think happened:They found a buyer who would pay more for the vehicle so they sold it to them instead even though I signed paper work, had my credit ran, put a security deposit down and applied for financing.They didn’t want to have to tell me the news or give me my money back so they blacklisted my phone number and we’re avoiding calling me altogether.Don’t go to this shady dealership. Especially don’t do business with Nathan Carbone or Tamer Ibrahim.

Theyre not interested in selling new vehicles at the moment. I understand there are supply chain issues and Im willing to wait. If the sales people think youre looking for a used car then they respond. As soon as you mention new everyone just stops responding. Including the General Manager who sends a follow up email. Told him I was ready to order but no one was responding. Took him 8 days to just simply respond asking me to come in. Why would I spend my time coming in when no one cares?

Was an extremely easy and enjoyable process to purchase my vehicle. Tamer was very helpful throughout the whole process and made purchasing the vehicle an overall wonderful experience. I can sleep easy knowing the vehicle I purchased came from good hands with great service.

This is the 2nd time we purchased a vehicle with Toyota of Tacoma and well keep coming back again and again. The staff are amazing and very helpful, most especially Tamer. From the minute he introduced himself to the very end of closing the deal with our 2021 Toyota Tacoma, my husband and I are very happy with the service he provided. He kept saying Were going to make it work!...even when it came close to thinking we might not be lucky after all. His positive energy and faith just made our experience at ease. Tamer went above and beyond and we will always appreciate all that he did. When you head to Toyota of Tacoma, see Tamer...you wont regret it! Thank you once again Tamer for all your help, we appreciate all that you did for us!!!

NATE CARBONE…I am over the moon about my new vehicle. I called Toyota in search of options for my circumstance. Nate weighted all my options out for me. Because I was unsure on what exactly I wanted to do. We met on numerous occasions in person as well as over the phone. I felt completely comfortable working with Nate, and only wanted to deal with him at the dealership. I think we have all had bad experiences at a dealership.. Also, being a female, I always feel like I’m going to be taken advantage of because I know nothing about this kind of stuff. (Financing/Cars) Nate completely flipped my idea about car salesmen. He was verypersonable and easy to relate to. My comfortability level along with his professionalism had me so excited for this experience. I didn’t know what to expect and he made everything come together full circle with me being happier than ever. Even after the sell he is still keeping in contact helping setup my maintenance schedule and checking in on my satisfactory level.I HIGHLY RECOMMEND seeing NATE for any and all of you vehicular desires!Rachelle also was a great help she sure does know her numbers and helped so much on a financial level! She was super bubbly and wanted nothing more than to help. She took a great deal and put the icing on the cake. The numbers were great to begin with and the Rachelle got a hold of them. She assured me that she was going to take care of me. Boy did she! Thank you guys so much for the amazing experience!!

The fastest and easiest car trade I’ve ever experienced! Emily was very Professional, Attentive and Trustworthy! She was able to find a vehicle that suited my needs. Not once did I feel pressured or rushed. Rachelle made sure the financial process was a smooth sail! She made sure I was fully covered on what I needed. This is the first dealership where I felt they had my back.If you want a high caliber and honest salesperson, I highly recommend Emily and Rachelle. I’m definitely coming back to them when I get my next car!

Last week my wife and I decided it was time to trade in our 2007 Nissan Xterra and get into a more reliable vehicle. We did wait a little bit but it was definitely worth the wait, and besides it was the weekend and they were busy. Anyways, we were assisted by Tamer and I can tell you he is an awesome Sales Rep. Listened to what we wanted, no pressure, didnt feel rushed, very determined and motivated. Tamer I hope you know how much my wife and I appreciate what you did for us...we ended up getting into a Used 2021 Toyota Tacoma SR5! Anyone looking to purchase a car Tamer is definitely The Man!!! 🤙🏽

Nothing but good things to say about Larson Toyota. Back in July, I was in search of a very specific Toyota Tacoma. I was put in contact with Felipe, and he was able to seek out my specific build despite the shortage. Low and behold, 3 months later he reached out and told me that my truck was in production. Overall, great experience!

Absolutely great experience from day 1! With the shortage in the west coast we are so excited to have secured our newest addition a 2021 sequoia TRD in time for our sweet little girl due July 23rd🤰Tony is wonderful to work with and highly experienced! We drove 8 hours to come get our beauty and it was was sooo worth it!

I couldnt have asked for a better experience buying my first car at a dealership!My husband and I were looking to downsize our vehicle and deciding on looking for a Prius. Through our research we came across a vehicle from Toyota of Tacoma and reached out for more information. We worked with Paul and he was so helpful with answering all of our questions before we were able to visit the dealership in person. When we arrived we were greeted so kindly and the vehicle was detailed and ready for us to test drive. It was so wonderful to get to know Paul, have him answer all of our questions and understand what we were looking for. We never felt upsold by him, and he genuinely wanted to help us make sure that we found the right car for our needs. Even after we left the dealership after purchasing the vehicle, and the key fob stopped working, he immediately worked on finding a solution and making sure it gets repaired ASAP.In financing we worked with Rachelle. She was both hilarious and informative as we made our financial decisions for our purchase. She was very understanding of our unique financial situation and helped us find the best way to get our vehicle!I am in love with my new little Prius and happy to be a part of the Larson group family, and back in a Toyota!!My husband and I worked with Paul (sales) and Rachelle (financing).

I came in to compare prices on a vehicle I was looking at at another dealer. Tamer showed me a beautiful tacoma and assured me that he could get me a better deal and leave happy. He was kind and attentive, and really helped me enjoy my experience of purchasing a new vehicle. Thank you again Tamer!

Tony made it easy to buy new tundra for the right price! Super helpful and nice!

Thanks for the mustang brotha EVIN jones

Aye, my man Ryan Reynolds has hooked me up with a sick ole Accord. Y’all come by and ask for Ryan and he’ll get you right!!!

I got a lot of support and help from a representative named Tamer Ibrahim. The whole process went smoothly and he took his time explaining the features of the vehicle I purchased. Awesome job and kudos to him.

Terrible experience, i w referred by Costco auto, and I called to set up an appointment with s Costco auto rep. I was told by 3 different people over the phone that they would have an appointment for me with the Costco Rep. Turns out the one of the people who told me that was the one who I was scheduled to meet with. I drove over an hour out of my way, and was lied to by 3 different people. When I got there a person claiming to be the manager told me that they dont participate in Costco Auto and they were incredibly rude to me in the process. When someone claiming to be the general manager ( who wasnt, since the GM was not working that day at all) told me they didnt need to use anything like Costco because they dont need to even try for customers.I requested that the GM call me and was told they would today. No call, and when I tried to leave a voicemail someone from sales actually hung up on me. Larson Auto Group clearly doesnt care about customer service in the slightest.

Tamer is very nice and helpful today and full of knowledge of the car. Go ask for Tamer when you walk in, you won’t regret! And also big thank you to Mike general sales manager as well. Both gentlemen very patient with us and gave us the best price ever. We went to puyallup dealership today and they couldn’t even get close to the monthly payment That Toyota of Tacoma get usThis is the best car shop experience ever!

My wife and I went to Toyota of Tacoma to look at a used car, after wandering around for approximately 10 minutes a gentleman named Tamer approached us. He started out by saying you dont want that car, you will pay more in maintenance before you make your first payment than you paid for the car. In the same breathe he said have you thought about a Toyota? I told him my budget then he said lets go for a test drive, no obligation...of course. After the test drive he ran some numbers, I did not agree with the price and I pointed out the various reasons. He seemed to agree some then said lets go talk with the sales manager (Fish) and see what he can do. After a few minutes, Tamer came back with good news and a lot better deal than I had anticipated. I thanked both for actually listen to the customer. I would highly recommend Tamer as the salesperson to go to, thats if you want someone working for you who actually cares and wants you to leave happy. I have to say it again, THANK YOU TAMER and FISH for such a good deal...SOLD 2021 Camry SE Hybrid!!!

Waiting room reaks like e-cigs.No cashier.90+ dollars and 1 1/2 hours for oil change and tire rotation.Specifically asked them not to adjust seat and mirrors, seat and mirrors adjusted.Car washed, car still dirty.Vulgar language from employees.I have zero confidence in their ability to do what they say they are. You would probably get better service from jiffy lube.

Best car-salesperson ever Mr. Tamer. Best experience. I love Toyota. So happy I bought another one.

I went in for a service appointment that took 3 hours long. The staff did not notify me that the service would take an unusually long amount of time. The scheduled service time was 45 minutes. When inquiring about when my vehicle would be done, I was told 15 minutes only to wait over an hour again. The staff told me that I should have not waited at the dealership if I was in a rush. No reasonable oil change takes 3 hours to complete after scheduling an appointment to avoid ridiculously long wait times.

I got my first car at Toyota of Tacoma! Tamer was amazing. He made me feel comfortable and was a pleasure to work with. Tamer is officially my new car guy and I will always buy my cars from him. He was an honest courteous man that was very helpful and made my whole experience stress free.If your thinking about buying a vehicle you need to go see Tamer. Top notch customer service!

Stefonne was great to work with. Very responsive and great at helping us get setup with a new Tacoma. Highly recommend.

Got good deal and financing was good. Did not get car clean like sale person said he would. Dog hair in the back compartment, tires not dress and not vacuum inside. The people was polite and professional. My wife and I buys most of our cars here. The purchase of the Sorento today was a good experience being a senior citizen couple. The finance person was outstanding explaining all part and talked us through the process. He understood that my wife was on a budget and we both was retired and on a fixed income. We both being from down south, being made comfortable is the key to good business and keeping your word. I 5 star would be given if the car was clean as said. Not upset but disappointed. We didnt look because we trust that it would done.

Todd Slavick is the guy you wanna see. I bought my car here, not from him, and the experience was good, but not review worthy. I recently needed help finding some paperwork for the car I bought 2 years ago and he went above and beyond to make sure i got what I needed. I thought I was gonna need to bug them a bunch and it would take a ton of effort but he handled it all and was so pleasant. Honestly I’m impressed. If I buy a car again, I’m coming here because they help you out even after the purchase. Not just when there’s financial incentive.

I recently picked up a low mileage 2012 Toyota Tacoma from Larson Toyota of Tacoma. This was my first big vehicle purchase so I went in pretty nervous and weary but I was pleasantly surprised. I was approached by Patrick who was polite and very personable. Going into this I expecting to not be taken seriously and be targeted for my younger age. Instead I was treated with full respect as a serious buyer. They where very patient and helpful throughout the process and made buying my first vehicle less intimidating. They literally went the extra mile when I realized I forgot my check book, Patrick offered to come out and pick it up so I would be able to drive my new Tacoma home, thanks Patrick! Id recommend going and checking out their location, especially for first time buyers. Plus now I can say I bought a Tacoma, in Tacoma, on S Tacoma way!

Jordan Braceros sold me a Rav 4 today. What a joy he was to work with! He taught me everything I needed to know to choose just the right car for me. I would recommend Jordan to anyone looking to purchase a Toyota.

Had a terrific sales experience at Toyota of Tacoma. If you’re looking for a new Toyota contact Bowman Jones. I did a lot of research on the Tundra, so I knew what I wanted before I walked in the door. Bowman was extremely knowledgeable on the the Tundra platform and even showed me features I had not known about. He was very low pressure and was even able to make me a better deal once I had decided to buy the truck. I would recommend Bowman to anyone looking for a new Toyota in the Tacoma area and beyond.

What a joke all these positive reviews are. I am RIGHTFULLY owed over $2400 after cancelling an extended warranty policy within 10 days after purchasing- well within their deadline and MY money is not being returned to me. I have only had unanswered calls, unanswered emails, no response. I can’t imagine dealing with an ACTUAL dispute because this is straight up withholding MY own money - there’s nothing unclear about it. Disgusting.

Tamer once again was excellent. The vehicle we wanted was not in his primary place and we had to drive to Puyallup where the car is displayed. He was with us the whole time and was working for us. Thank you Tamer. See you next time.

Sales man acting very stupid taking advantage of the shortage sienna vans saying 60000k for a van I called many Diller they all explained nice this guy very bad service do not goo there no reason for Toyota goo over MSRP

Ooh boy, this place. Im going to start off with the only good thing about this dealership, which was their larger stock of vehicles, but thats where the satisfaction ends. Ive been to a few dealerships and this was by far the worst one in regards to customer service. We first had a younger salesman (who others have also apparently complained about) talk to my boyfriend and I very rudely. After telling him we had been to other dealerships, he started questioning why we were even at their location looking at cars. Not only were we extremely uncomfortable with his interrogation but we were also hearing another salesman across the room on the verge of yelling at his customer. We werent sure if we should walk out or confront the other salesman for being horribly rude to his buyer. At that point, our young salesman was replaced with another one who was better, but we had a hard time trusting anything they were saying. Negotiations were painful and frustrating but we finally agreed to a buyer price. If I could avoid dealing with the salesmen again, I could probably tolerate this place. Lets hope the car services are far better than the sales personnel

By far “THE BEST EXPERIENCE IVE HAD IN A DEALERSHIP” JORDAN was amazing and helpful, answered all my questions never stop looking for what I wanted and made the DEAL I wanted “Happen”. “RACHELLE” My PERSONAL FAVORITE FINANCE PERSONAL WAS BEYOND AMAZING AS WELL!!! Made the process just to easy and fun. Couldn’t have done this without you she helped me with all my paper work ! Went above and beyond expectation with answering all my questions and even responded to all my text and calls in a matter of seconds ! “TOYOTA OF TACOMA “ you guys have hit the JACKPOT WITH JORDAN AND RACHELLE “ !!!!! If you plan on going to Toyota of Tacoma! Make sure you ask forThis two ! You will notBe disappointed with them !Thank you both for making my dream Truck come true!

My husband and I were looking for a particular Toyota Tacoma and Carmen went above and beyond making sure to find the exact vehicle, down to trimming, color, and year. She tracked the truck down at a different location and drove to pick it up herself to deliver it to us the same night. That’s what I call customer service! She made our experience of purchasing a new vehicle seamless and fun. When we thought the fun was over, Sarah from finance was amazing to work with. They really take out the stress of car purchasing. Definitely would recommend them to everyone and anyone.Thank you Carmen and Sarah!- The Nivens

Had a great experience with Aaron and Rachelle with our trade-in to a 2021 RAV4 Hybrid. They were very helpful in getting us a great trim & package at a good price, and we didnt have to wait too long, given the current market. This was our 2nd toyota purchase and we will definitely be coming back for our 3rd.

Sheena set me up with Chuck and Dustan to help me find my new car. I drove all the way from Montana and was not disappointed. Everyone was so nice and helpful! Would definitely go back again.

Decent location friendly staff. Waiting areas pretty chill, no beverages due to COVID. Everything about the place is pretty generic, nothing really stands out one way or another. Sales people are a bit pushy but thats expected at any dealership. Shop is still open and the parts store.

Bought my car from Tyrik Mason he was super helpful and was willing to go above and beyond for me. Would finally recommend him to anyone looking to buy a car.

Nice people. Got my fiancé into a 2015 Audi A5 and we were really happy until we took it to a detail shop... Dealership said they “detailed” it but there was literally mold and rust under the seats that they hid from me! They will talk your ear off and talk about the “Larson Difference” and the limited power train warranty but how can this dealership take this car in and not even attempt to clean up the interior! Super disappointed with this. Was happy at first but now feel like it was all smoke and mirrors! Upset.

Its been 17 years since I last bought a car, and I have to say I couldnt have asked for a better experience. Eddy spent A LOT of time helping me find the right car and talking me through the process. His friendliness, directness, and patience were like no other sales experience I have had before. Once I had settled on the car to get, I was handed over to David to sort out the financial side of things. Again, David could not have been more friendly or patient as we waded through a lot of fine print. Based on my experience, it seems that Larson Toyota of Tacoma is actively working to change the bad rep of car sales and creating a culture that makes the whole experience painless if not enjoyable. Thank you Eddy & David for all your time & patience!

I loved the service I received while purchasing my car. But now whenever I have to go in for service I make an appointment. Once Im there I wait 15 minutes just to get checked in, then told its going to be 1.5 to 2 hours for an oil change. There are 4 techs standing around and the service advisor moves so slow. Definitely dont care about customer service in the actual service department.

Had the best experience ever looking for a family car yesterday and we drove off with a Subaru 2020 all with the help and the best customer service from Tamer Ibrahim. We went and look to 5 different cars/suv that best fit our budget and he was very honest and thorough through it all. I appreciate his kindness and politeness while helping us getting our new vehicle.

Rafael Vasquez and Mike Santander were awesome! They kept us well informed from start to finish while we were awaiting the arrival of our new RAV4 Hybrid. Trade in, financing and pickup were all very efficient. Thanks again!!! Definitely recommend these guys!!

Had a great experience there. Chuck Milligan was doing his amazing job with the trade of our car for a brand new Sienna. Highly recommend this place and especially Chuck for his hard work for customers!

The entire experience with Toyota of Tacoma was great. Service was awesome (Roland Brooks you are so kind and helpful!!) and everything moved quickly and smoothly. Thank you everyone!

My mother and I went into look at a Prius and ended up buying one she is very happy with! I would highly recommend coming here if you’re looking to buy a Toyota. The sales staff was helpful, particularly Tamer, who personally helped us with the process. He was patient, knowledgeable and very attentive. Leon, the finance manager was also very polite and helpful. Across the board I did not feel a glimmer of the pushy vibe that you often expect when going to a dealership.It was a surprisingly pleasant day! If you’re looking for a Toyota this is the spot. Do your self a favor and ask for Tamer!

Mario is your guy! 10/10 had the best experience. Friendly and knows his stuff. Thanks Mario!

I have been going to Larson Toyota for about 2 years now. Typically, they have provided adequate service, but recently, their customer service has been terrible. I called to schedule a service appointment, and picked a time that worked best for my busy schedule (resident physician) after they informed me that the appointment would take an hour. When I arrived to drop off my car, I got a different estimate that the service would require at least 2 hours, so I had to reschedule--rather than an apology, the service person just blamed the scheduler and stated, our schedulers dont know what they are talking about. After rescheduling my appointment, I dropped off my car and after 2 hours had passed without a phone call, I attempted to call the service department multiple times. I reached a front desk member who told me they would leave a message for the service department to call me back. I did not receive a return call, so I called again and nobody ever picked up. At this point it had been over 3 hours after my appointment. My wife dropped me off at the service department and I waited patiently in line for 20 minutes while they were attempting to locate my car. Ultimately, they said they had forgotten about my car and that they hadnt even started on it. They apologized and told me it would get done in an hour, but at that time, I had already waited enough and told them I had to pick it up the next day. The next day I arrived, I did not receive any sort of credit or form of amends. To top it off, the complimentary car wash I was offered was likely not completed--I wouldve rather had them not offer it in the first place if they were just going to forget. When I called the dealership to voice my feedback, they told me I needed to follow a survey link in my service follow-up email (this link did not exist in the email). I called back and while the person placed me on hold to find the link, they hung up on me. I am very dissatisfied by the recent events at this dealership and dont think I will be returning.

I have been a loyal Toyota customer since 1979, and bought all my cars in California - until yesterday. The negotiating process in California is generally long and arduous. A lot of back and forth. But not so in Washington not at Toyota of Tacoma.The process at Larson Toyota was very straightforward, to the point, and relatively pleasing. I worked with Carmen Leota and she was definitely one of a kind.Carmen is a kind and decent woman. Not your typical in-your-face kind of sales person. Youll like her a lot.The car is great. The price was great. The atmosphere of friendship was great. Give them a try the next time you are looking to buy or lease a car. I think youll like them too.Unlike some dealerships where the customer usually feels like they have been overcharged and neglected, this one is different. I guess thats why they are called Look Larson and “Larson Difference” - because you will never “LOOK” anywhere else once you leave because you just had a different experience compare to the many dealership you’ve visited. Like you actually accomplished something. You succeeded. You were the golden customer!Thanks Carmen!

I worked with Kenji and Zavia to lease my dream truck — a midnight black 2021 Tundra Limited with all the options. Great experience, aggressive pricing and top notch people. Already planning our first family road trip!

First of all I have to say this has been my best buying experience from a dealership period. And if anyone is looking to purchase a new or used vehicle ask for Emily. She was hands down the best sales person I have ever worked with, and made the buying experience pleasent. Financing department was awesome I believe his name was Derrick I apologize if im wrong as well helping me get setup with the best rate possible. And even after the purchase and getting everything sorted out to make sure my car was 110% Emily helped every step of the way keeping good communication and working with my schedule. Service department was very helpful as well working with Madesyn. And a big shout out to Alex one of the managers for helping me out big time to get new tires put on the car for me. This whole dealership is full of awesome people to work with when buying a new or used car. I will definitely continue my business with them, as well a referring anyone looking for a new car!!!

Coordinated ahead of time with the sales department to test drive a Rav4 Hybrid (and confirmed they had 2 available). When we arrived, we waited for about an hour before they told us one had sold (understandable) and they had lost the keys to the other one. How do you lose the keys to a car on your lot?We left and purchased a new CRV hybrid the next day.

Update: .... I was promised a owners manual for 23k purchase from this horrible company after being listed to by tonypetrina and side kick Emily.... The financial person whom the girl was the biggest liar of all... She talks your ear off to distract you from reading beware!!! Them to top it off complaint to gm bobby lay didnt even get a call back!!! Purchased car may 31st still waiting for a call and or my owners manual.... Rather than the Larson way..... It should be called the Larson lie!!!! I will NEVER buy from this car group again....... BEWARE FUTURE BUYERS!!! Update remains the same I got a response back from Larson and still no response back from Toyota still dont know how to use my maintenance plan I paid $1,800 for it I still dont have my owners manual I have left numerous messages still no response the date today is 9:26/21 I bought my car 5:31.21

If you want someone who is clear, direct, and cares about a happy customer, see Chuck Milligan at this dealership. I’ve negotiated many deals but rarely a new car. We checked out several dealerships and eventually the Costco auto program sent us here.Chuck responded very promptly to our emails with questions, which meant we didn’t have to trek through traffic any more than necessary.Chuck negotiated fairly and honestly. He didn’t try to slip anything by us and answered my (obnoxiously detailed) questions respectfully, when a lot of other folks take a look at me and talk down to me.When our car did arrive, Chuck made sure we knew what all the fancy buttons and settings meant and were set up correctly. He also made sure that if anyone else dropped the ball, we were still going to get taken care of as quickly as possible.Rachelle Ericsson took care of the financing. She was very kind, explained the process in a common sense way, and when I told her I was STARVING she fed us and quickly got us through the paperwork.I feel good about our experience here and will send family here when they need a Toyota because I know the customers get treated fairly and the customer service is outstanding.

Had a great experience there! Great teamwork. Worked with Joe G., Davia and Rachelle. Everything went perfect.

I can’t stop raving about Toyota of Tacoma! I purchased a beautiful Subaru Crosstrek last week and had the pleasure of meeting Emily. She was very professional and personable. Sweetest and kindest sales person I have ever met. I was stressed about car shopping, but Emily made the process fun and enjoyable. Thank you so much! Highly recommend this dealership and Emily!

I worked with Dustan in the Online sales department. He is great. Straight forward, honest, and very responsive. Really great to work with and I will definitely go back and work with him again. - Thanks

I was on the hunt for a new car. I found Larson and saw that they had the vehicle I wanted and only one left. I looked at the discounts, see photo, and immediately emailed and offered to put a deposit down on this vehicle. I am from Portland, OR and was prepared to make the trek up to Tacoma for this vehicle. I received a few emails from a salesman named Rob Miller. I attempted to clarify the price and was told that the price on the website was for local buyers only. This was not posted anywhere on the website nor is it legal to do that. My mother interfered and called Rob to question him about this as she is a finance manager at a dealership near Larson. Robs response was that his manager told him to tell me that and that he didnt want to get fired... Well rob called me back and proceeded to tell me that the extra cost is because something was added to the vehicle. We set a time to meet, 10a Saturday morning April 24th. I arrived, after driving 3 hours in heavy rain to get there. I met with Rob and was informed that the vehicle I had driven to see and most likely buy was sold. If this car was sold Rob should have informed me of such to save me the trip. I was able to test drive a similar vehicle and was passed to a wonderful saleswoman, Marya I think her name was. She took me on a wonderful test drive. Then upon returning Rob came back and attempted to get me to buy a vehicle that was going to arrive the following week... I apologized to the sales woman and told her my frustrations. I insisted I had to leave and headed back home. Very disappointed in the sales department at Larson. They claim all over the dealership and their website that they are honest dealers and that you can buy with confidence but I felt anything but the only thing I felt confident in is that I was going to be screwed over. Car buying is not as much fun as it should be but this was ridiculous. Word to the wise, watch out for Rob and make sure you get the deal you want from this dealer.