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GameStop
4502 S Steele St, Tacoma, WA 98409, United States
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GameStop
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ST
Review №1

Despite the busy line, the two clerks managed to handle a busy rush of people and take care of my trade in very quickly. Super friendly service

Ca
Review №2

Dana (I think) went above and beyond to locate our pre-ordered game for us so we didnt have to come back! Awesome staff, clean store. Id rate 6 stars if I could!

Lo
Review №3

I love this industry for the reason that you put $$$$ down pay off over time then it is yours, because for many people today have a hard time shelling out paid in full all at once.

S
Review №4

Dude knew his stuff! Hands down best help ever at any gaming store.

Ma
Review №5

This location seems to be pricier than other stores. Friendly helpful staff but shop around for better deals

as
Review №6

For it being a video game store they didnt have to much

Jo
Review №7

Great little shop love everything they have although it could use a little bit more otherwise fantastic good staff great products

Am
Review №8

My daughters favorite place

Jo
Review №9

Great knowledgeable staff. Only 6 people aloud at a time though so expect a little wait.

Re
Review №10

Very typical, not too different from normal game stops. Workers were nice and they kept the crowd moving rather than stagnant.

El
Review №11

Got my son a game for Christmas. He was excited so was I when I saw the look at his face..

De
Review №12

I know nothing about gaming. But I didnt need to know anything about it when I go into the store for anything ( there are plenty of gamers in our family) the employees here are very knowledgeable about all of the systems they sell in the store and can help you with anything. Ive been very successful at Christmas and birthday parties because of this.

Ca
Review №13

This is a fun place to shop

Te
Review №14

Max was very helpful with my return.

Am
Review №15

This used to my favorite GameStop but after this weekend, that is over. Not only did you sell me a refurbished PlayStation with a broken wireless receiver but when my boyfriend forgot to check it for a disc before packing it back up out of frustration - you stole my game and made zero offer of compensation or even explanation for my missing disc. Where did it go guys? Cause I am positive it was in that PlayStation when it got to you. 100% disappointed and never giving you my money again.

Ma
Review №16

Rep.(Dana) really helped me with a game.

Zi
Review №17

This is not only a convenient location; but my favorite gamestop location. The staff here seem to know everything about the games. I very vaguely described my dream game, and the woman helping me directed me to Slime Rancher. Which has been the perfect game for me. Ive never had a problem with anything Ive bought here. 100% recommend

Ra
Review №18

The two star might be harsh since the staff is nice and helpful but I just cant forgive the practices of the company. They dont do army discounts on any of the used games which is a shame in it self. Then there are times where a new game will be cheaper than the used version. So many reasons to not like the company it self. Most of the time the employees are great just the company that needs help.

Cl
Review №19

Bought a game and it didnt read in my system! Called back multiple times because they never have enough cashiers. They didnt have another copy so i had to waste time and money to find another gamestop that had it.

Gr
Review №20

This is one of the friendliest Game Stops that I have visited. I wish I could remember the new guys name. Whatever. He helped me alot with suggestions for my 11 yr old grandson and helped save some serious coinage. Very refreshing attitude. If all Game Stop employees were like this they could double their business. Probably. Go check them out.

Su
Review №21

The employees were very helpful and kind, also took time to explain things to us. Store was clean and organized. Happy with our visit!

NS
Review №22

The staff was very helpful, it was shocking to me at the fact that the staff new so much about almost everything. I was glad to be greeted and helped out by one of them. That is why Im glad I am able to go to a game stop that helps out so much

Sa
Review №23

Orion and Erynn are so passionate about their jobs and so helpful. Last night during the premier of Pokémon Sword and Shield they just did such a good job of directing the lines and keeping people happy and moving. This is my favorite location because the people that work here are just awesome.Thanks for doing such a good job guys keep it up!(:

Ju
Review №24

Great customer service

li
Review №25

Very helpful with her customer

Fo
Review №26

Great place to buy and sell

Ol
Review №27

Good service. They helped me with an order gone wrong.

Ch
Review №28

Its a prestige store for a reason. The staff are mostly friendly and helpful with the acception of someone having a off day.. Wide variety of games, attire, collectibles, and other cool stuff.If youre reading this wondering if its a good place for helpful advice on what to buy your grandchildren for their birthdays or Christmas, this Gamestop is the bees knees.

Ja
Review №29

Wont even hold a item for you but will sale every pack to 1 person so disappointed

Es
Review №30

Loved it. Uniquely incredible products. Good quality.

Ma
Review №31

In and out quickly. Mike the cashier was fun and efficient. Had a good selection of older games and got the 4 for $20 deal!

yo
Review №32

Super helpful and easy to Transaction.

Ch
Review №33

Very helpful employees and expected mall prices. My son loves this store!

Ch
Review №34

I loved it, had friendly chats with the employees while they helped me with getting the games i was looking for.

Mo
Review №35

Games are awesome

Ch
Review №36

They need to be fair when buying a video game that is 65 follors and they only offer you 14 dollors for it stop ripping people off

Ri
Review №37

I dont particular like GameStop but this one is one of the worst I have ever been to. The guy working there will tack on the game warranty without asking you. He just automatically applies it and when you tell him you dont want it, he treats you like you are a giant nuisance. So if you go to this GameStop make sure to check your receipt before you leave.

Sa
Review №38

Just like any other game stop. Only worth it if you have a membership otherwise I would recommend online shopping.

Ju
Review №39

They said no free game i would sad

am
Review №40

Didnt like the one in the town center a lady that works there was very rude so now I go to the one behind them there alot nicer

Ba
Review №41

Nice if you buy pre-owned merch, you get 7 days to return and get a full refund of you wish.

Al
Review №42

Very friendly staff, always!

al
Review №43

Very helpful not only finding it but had it delivered to the store! Loved the customer service!!

aa
Review №44

I kid you not I asked if they had any play station 4s in stock and they told me they can not answer that question, what? They can’t tell me if there’s a product I am looking to buy in stock? What are you car salesmen? I guess I will go to the next dime a dozen GameStop that told me they have some in stock. This store must be afraid of a sale or something. I guess if you like to be surprised by there inventory when you show up go ahead and spend your money here.

Co
Review №45

Guys were great. Very quick! In & out found what we wanted!

Je
Review №46

Taylor was very helpful. We were sold the wrong product the night before a call the next morning and had it all straightened out!! exceptional customer service and exceptional management!! She didnt have everything we needed so she pointed us to the union store!!

mi
Review №47

Use be a fan buying games there but is better yo get my games online

Br
Review №48

Simply the best. You cant find a better deal, service, or gaming supplies/support than Gamestop. I mean no one, internet or brick an mortar can do what they do. The staff is hospitable, patient and knows the business of gaming. You well be wasting your time and money shopping elsewhere.

Sy
Review №49

Beyond words happy to buy from this game stop!!! The staff are always nice and willing to help track down a console for you!!

Yo
Review №50

Very helpful staff and super clean store.

Ju
Review №51

Stopped in to see if I could find a few 3ds games for my son and the clerk was very helpful.

Ja
Review №52

Its good for gamestop. Nice people

ko
Review №53

I love it., The Staff are very kind and informative. Not to mention its rarely busy unless there a new release. Its great.

Ja
Review №54

Merchandise covers the floor, the guys who work there are forced at gunpoint to sell me a magazine I dont want and awkward conversation. Just use Amazon.

Ro
Review №55

Ive been with GameStop for 10 years and yet only thing I realize is that they are money hungry and theyre like a digital pawn shop I cant say that I really like them but being a pro members award is really kind of great. But gameinformer is really a stupid magazine

Ty
Review №56

Gamea stop is always good. Just expensive. This particular location was especially busy even for Saturday. Staff was noce enough.

ga
Review №57

They had what I needed and I was out of there fast

La
Review №58

Good service my son and i picked a game up i wouldnt sell a game to them they are not fair with trades but buyimg and service was ok

Au
Review №59

Low stock on amiibos

Mi
Review №60

Always awesome! Great customer service without fail

ba
Review №61

Good amout of new and clearance games to choose from, but if youre looking for a pc game, dont expect too much.

Ce
Review №62

Inventory is all messed up because of how sloppy and messy place is. Then you got last workers not wanting to look for the product saying it walked off get it together

Na
Review №63

The employees were friendly and helpful.

An
Review №64

The employee Ellie did a awesome job helping me find the game I was looking for

Vi
Review №65

Great customer service even though its packed

Wi
Review №66

The store was real clean, and Austin was real helpful

la
Review №67

Store had a very unsettling smell inside. Selection not super great

Am
Review №68

Not much there but manager was friendly

Ab
Review №69

If I could give this a zero I would. Lack of customer service and motivation to work

Je
Review №70

Really informative staff, fun place to be.

Ne
Review №71

Gamestop has such great games and staff

Lu
Review №72

Meh ok I guess nothing special here.

Da
Review №73

Knowledgeable staff. Would come again.

Ki
Review №74

Fun environment, all ages of customers.

Ha
Review №75

They never really have anything good, their prices suck and trying to sell anything to them is a rip-off as they will give you some measly amount and then turn around and resell it for about double or triple what they paid you.

Ma
Review №76

I love going shopping in there

Ma
Review №77

Great customer service skills

Al
Review №78

Very nice stuff

Mo
Review №79

Cool games good service

Li
Review №80

Always helpful, and straight to the point nicely

Ph
Review №81

My favorite video game store

Da
Review №82

Great for new games and systems

Wi
Review №83

Awesome customer service.

Jo
Review №84

Lots of video games. Hope this place stays in buisness forever

Ev
Review №85

Pretty nice ppl

Ta
Review №86

Always bring the kids here. great store, sometimes smells like body odor but they cant really help that since its the customers though.

Ti
Review №87

Nice people, bad company.

Je
Review №88

Nice good sells helpful

di
Review №89

Love it

Kr
Review №90

Just wish it had some used games. But Ill give this place another 5 years max and it would be out of business

Jo
Review №91

Good customer service

HA
Review №92

Nice staff!

As
Review №93

...I just like Game Stop...

Ke
Review №94

Its for everything a Gamestop usually has

Wi
Review №95

Overpriced.... I shop Amazon...

Te
Review №96

Clean and helpful staff

Do
Review №97

Did not spend much time here just got one game they had the game there and it was a quick transaction I was in and out

Ma
Review №98

Good game selection

Yu
Review №99

Nice staff

Jo
Review №100

Game stop has the games

Information
24 Photos
100 Comments
4.1 Rating
  • Address:4502 S Steele St, Tacoma, WA 98409, United States
  • Site:https://gamestop.com/store/us/wa/tacoma/1415/tacoma-mall-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 253-472-2267
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–7PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:Closed
  • Saturday:6AM–9PM
  • Sunday:10AM–9PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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