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Sound Brokerage International
Tacoma, WA 98424, United States
Comments
Mi
Review №1

Gwen was so helpful! She was quick to respond and worked around the clock (it seemed like). I had no idea how to import a vehicle. Gwen took that headache away and handled everything! She is also very thorough!Thank you Gwen! I will definitely use your service again when I am ready for another import.

Co
Review №2

Gwen and her team are top notch. I was a little nervous as I had never imported a vehicle before, but Gwen was incredibly responsive, answered all of my questions and walked me through the process step by step. She made the whole process very simple. I am currently working on my second import with Gwen and it is even easier than the first. I would not hesitate to recommend these guys to any friends or family, they will forever be my go-to broker!

Ch
Review №3

Gwen and Becky made the importing process super easy and a lot less stressful! Very professional, quick to answer questions and willing to help you navigate through the whole process. I highly recommend them and am looking forward to using their services next time.

Je
Review №4

If i ever import a car again, i wont use any other company. The complication of their process is super necessary, and yet they still made it so easy to follow. This company goes above and beyond their job description, and my import process would not have been possible without them. 12/10 would definitely do business again.

Sa
Review №5

Gwen and Becky are absolutely delightful to work with. I worked mostly with Gwen and she answered all my questions promptly, efficiently, and with a genuine kindness --- that is of great value! Especially in the process of importing a vehicle. Im sooo appreciative of the companys knowledge and experience and HIGHLY recommend. Truly. *chefs kiss*

Ow
Review №6

Gwen was extremely helpful in the process of importing my vehicle. Her responses were timely and very useful. As a whole, the experience was great working with this company.

Mi
Review №7

Mandee was a pleasure to work with and walked me through every step of the way to get my vehicle imported from Japan to Jacksonville, FL. Always responded to all the numerous questions I had in a timely fashion, and made the whole process of importing a car a breeze. Would highly highly highly recommend Mandee and will be working with her again on the next few vehicles I will be importing. Thanks again Mandee!

Da
Review №8

Can say enough good things about Sound BrokerageMandy is awesomeshe responded to every little question i hadVery professional and quickI imported a car from out of countryHad no idea what i was doingI was actually referred to them by the port of TacomaI didnt even know i needed a broker nor did i know the amount of paperwork that needed to be done and other stuff when importingThat made it so simpleTook all my stress awayCant thank them enough

bo
Review №9

Mandee was very helpful with everyone of my questions and I had many! It was my first time importing a camper van, I was really intimidated even at the thought of it but Mandee laid everything out and always kept me informed on what was happening and what was next to do. I highly recommend their services.

Ja
Review №10

Mandee just helped me bring in a car that I bought in Japan. She sent me clear requirements and step-by-step instructions for the process and what to expect, and everything went perfectly smooth.Id recommend them for importing a car, as they know exactly what to do and will demystify the process and handle everything for you.

B
Review №11

Mandee at sound brokerage helped me get my Nissan Skyline through the port of Savannah Georgia. She was very responsive and answered a ton of questions I had even after hours. She followed up with me until my car made it home. Woule definitely recommend.

Wi
Review №12

Mandee Compton of Sound Brokerage is an absolute life saver.I recently purchased a vehicle online from Japan and it was my first experience with auto imports. Upon receiving my import documents and an ETA from the seller, I did not have a clue as to what I should do next. I called the port of Tacoma and quickly became overwhelmed with the amount of documents I would have to present, and hoops I would have to jump through. I quickly accepted the fact that there was no way I would be able to handle this process on my own. Quite defeated, I called the port of Tacoma back and I received a referral from the agent at terminal EB-1 to Sound Brokerage. I got in contact with Mandee, who immediately made things so much easier. She eased my stress, communicated effectively and efficiently, did not overwhelm me in the slightest, walked me through every step necessary, and answered every question I had.Mandee has excellent phone skills, excellent attention to detail, and she absolutely knows this industry. She had my vehicle released from customs in a matter of days, with no hiccups or unexpected steps. All paperwork was successfully accepted, and I was billed at a very fair rate for all of the filing. Mandee went above and beyond to connect me with a shipper who offered me a competitive rate to get my vehicle to Portland in the exact condition it left Japan.Mandee at sound brokerage has earned a customer for life and referrals for life. I am beyond satisfied with her service. Whether you are brand new to this, or a seasoned import professional, I would highly recommend Mandee for all import service destined for the Pacific Northwest.THANK YOU!- Jacob

St
Review №13

We shipped our car and she was super friendly and very helpful with all paperwork. And has a great car! :-)

Ch
Review №14

Gwen is very organized and well prepared. She makes the process very enjoyable.

Ki
Review №15

This company is a fraud. They dont pay

Information
15 Comments
4.6 Rating
  • Address:Tacoma, WA 98424, United States
  • Phone:+1 253-922-7718
Categories
  • Customs broker
  • Freight forwarding service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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