This place rules! I ordered a stroller on Amazon and they called me to verify that I actually wanted the Cruz model and not the Vista. They were right, I had ordered the wrong one! They told me how to fix it and re-order on Amazon. Instead I asked to order directly through them. (I’m not sure if it makes a difference on their end, but why not cut out Amazon when you can?) I ordered what I needed and got my stroller in just about a week. Abe was the guy who helped me along the way and he was truly awesome. Patient, super kind and thoughtful! When you spend so much $$ on one purchase it is comforting to have excellent customer service. Thanks Abe!!!
Not only did this place make it possible for me to purchase an amazing new stroller at a more affordable price by providing the previous model, but the customer service is phenomenal, truly above and beyond. It was shipped out quickly, and I was called to make sure I would be home to accept the order from Fedex by signature only. When there was a mixup and Fedex delivered to the wrong address, the kind man at Capital Kidz made sure to do everything he could to ensure I got the package, and was in touch with me and others, with multiple phonecalls and follow ups throughout the day. Thank G-d I got the stroller that evening. I truly recommend ordering from this business. You will get a great product through great people.
I really wanted an Uppababy stroller, but they are so expensive! I have no clue how I found this store but I am SO thankful! I got a 2018 Uppababy Cruz in Jake (black) for a GREAT price. Shipping was really quick too! This place saved me so much money! I was a bit worried it wasnt legit but we just put the stroller together and I registered it with Uppababy and everything checks out!. Very, very happy! If we need another stroller I will just go through CapitalKidz again.
Found exactly what I wanted, basically sold out everywhere, 2018 Uppababy Cruz stroller. Great price and it is perfect and arrived in 3 days!! Would absolutely buy from this store again.
This company sold me a BOB stroller, I was very excited about it and the company did not come out with the car seat adaptor that it promised by the end of august. I was then told it would be available by the end of October, it wasn’t. So I was then unable to return the stroller as the return window had passed. I was hoping this company would help me out but they wouldn’t. They said they would take the return if I had the packaging, I spent weeks figuring out how to get packaging for the stroller as I had thrown out the box because I had no intention of returning it. when I finally contacted them to tell them I had acquired the BOB packaging for the stroller they said it had to have matching serial numbers on the box for the stroller. This has been HORRIBLE customer service. I wouldn’t buy from this company or BOB or Britax ever again.
So grateful I found this store online! I was hunting for the discontinued Uppababy Cruz from 2019, because I didnt like the new updates, but it was sold out from basically everywhere. I found them because they were selling on amazon, called them to make sure they were trustworthy and had a lovely chat with the woman who answered, and ended up ordering directly from them. It was at my door across country 5 days later. Thank you!
Outstanding customer service and great prices!
Amazing all around with a stroller purchase - highly recommend!
It has been a long time since I have dealt with a company that was so nice, kind and caring! I was extremely satisfied with my purchase and plan on sending family and friends your way in addtion to purchasing more from you in the future!
I looked everywhere for a Amethyst Baby Jogger City Select second seat and only Capitalkidz had it. I was a little leary to order from Capitol Kids but I tried it. I got my product in 3 days and was very pleased with my purchase, I wouldnt hesitate to order from them again.
Even if it was open by 10:15am when i get there, the man by the door said no body is here to help come back after few minutes so sad on Saturday.
Good prices..