Wow. No customers in the store. Two salespeople that I could see,, one standing at the counter the other one sitting at the counter. I looked at both of them. Neither one even bothered to look up and recognize me. I found the aisle I was looking for, then searched for the product I was trying to find. I couldnt find it and walked right past both salespeople a second time. Still nothing.

They kindly helped me troubleshoot my battery, which needed to be replaced. The technician went so far as to offer cold drinks to my two children and wished us well as we left.

Abysmal service would give 0 stars if I could. Staff were rude and inattentive. Going as far to leave in the middle of helping a customer to take a phone call. I was left feeling like I was bothering the guy. I do not recommend. Spend your money elsewhere.

Maybe it was an off-day, but this was a pretty lousy and frustrating experience. I stopped in about two weeks ago for a new headlight. Cashier was unbelievably slow and let the line backup to probably 5-6 customers. He then had to look for someones online order, and just... Never returned? Eventually, another employee showed up, but instead of taking customers, he just started stocking shelves. I watched several customers walk out. Watched others walk in, see how frustrated everyone was, and turn back around.Eventually the second guy got onto a register and started checking out customers. He was fine, but appeared to be ill, was coughing, didnt look good. First guy never returned in the probably 10 minutes I waited in line. I feel bad for the guy who thought he would save time by placing an online order.I like Advance Auto. I feel loyalty to their brand, and will continue returning to other locations. But Im going to think twice before going back to this particular store.

I was about to drop $100 on more. Stood at the front of the store stating I needed help. Was ignored by 3 employees...they even engaged in conversation among themselves like I was invisible. Lol! Amazon it is! So much for trying to help local businesses - even when they are franchises they hire locals. I think the solution is profit sharing. Otherwise there’s just no incentive to help customers with questions anymore.

Friendly and helpful staff. Dark parking lot.

Following up on job interview the way its looking Ill be starting to work there next week

Store was like most Advanced Auto stores. Worker was polite. I placed an order online for pickup. Had to wait a few because of the limited staff. Eventually she called for back up and things picked up and I was out without a hitch.

Alex (blonde, female Incase theres another Alex) went above and beyond today for us and other customers as well for the couple hours we were there. Been to many advance autos and she was by far THE BEST employee weve ever encountered. She was awesome tested our car, determined alternator replacement, got the part, plus tools, plus repeatedly checked on us and was super nice and helpful. Another team member came to diagnose a car, but Alex still was the one who came back diagnosed and the resolved their issue. Hope #advanceautoparts promotes from within and sees the potential we saw from the time we entered the store until we left a couple hours later. #tallahassee #florida #ihearttally

Staff was nice, went there for a friend and he was happy with the service

A decent place to get auto parts and tools. Had what I needed at a decent price.

All the WD you can buy and Im getting some more tomorrow

Was understaffed and did not have the parts I needed in stock.

Awesome service!

Very helpful. Stacie is great . Rajah is phenomenal. Great customer service.

Always have what I need when I need it

Great helpful people

I ordered an ignition coil pack online and went to pick it up 1/2 hour later. They had it ready for me. Also, they usually offer a discount for online orders. In this case, a 15% discount. Sometimes as high as 20%, always at least 5%.

Very helpful and friendly

Usaully dont have what I need in stock

I love this place. I am new to Tallahassee and I visited them for new wiper blades. They were so helpful and courteous that I returned again today for wiper fluid. They were kind to my ignorance about what I needed and where to put. They did the jobe for me and gave me a little tutorial. Thanks guys.

Friendly staff, quick service

Hardly any employees wear masks. Prices are about average.

Great service! Fast free wiper installation!

Helpful guy. Didnt have the door clip I needed but offered good advice on where to find what I needed.

Advance Auto Parts on Capital Circle Northeast the manager Mike is very knowledgeable on his products and knowledgeable on vehicles known him for a few years now and if I needed help on finding parts hes the guy to go to if he cant find it he knows someone that can and will point you in the right direction

Great people

Great service. Helped me choose the right size windshield wipers and put them on for me,even though it was raining. Thanks

Very helpful 👌

Staff was very helpful, offered a suggestion that saved me money, then helped me put the fluid in my car because I was dressed for work. Great job.

Quality service all the time

Employees were not very helpful Ive had better service in other stores

After getting off of work I noticed I had a visible tear in my tire on a Sunday morning well before 8 am. I drove into this business unsure of my next step and the gentleman came OUTSIDE to see if I needed anything before I even made a full stop. He was very informative and even tried to call several businesses to help me find a new tire. Very professional and friendly. If you see this, thank you sir!

Excellent selection of products, friendly and knowledgeable staff.

Stopped in for oil due to my truck being low. Didnt have a funnel on me and asked for a paper one. They handed me a plastic one in a bag. Got out to the truck to find that it had transmission fluid all in the bag so i went without the funnel. Two people on staff and noticed they had a little girl behind the register with an employee (dad?). Either way she was well behaved just seemed odd. Gentleman waiting on me seemed new he was struggling with the register but he did great otherwise.

Best to order online to get coupon discounts then pick up locally.

The manager was a Superstar. He went above the call of duty with his customers

Good service

I was amazed with the customer service. It was not very fast but the lady waiting on me took the time to explain what I needed to get the work done right the first time without having to make several trips back for more parts. It was a learning experience on my part.

Pablo is one of the most helpful customer service reps Ive ever know. Hes the reason I return to this store again and again. Many thanks.

Nice staff. However I received a partial solution when I looked it up on a a how to YouTube video (more my fault than theirs). When I brought it back they did not have the part in Stock and it was ordered.

Love the deals they have, and never pay full price for anything, if I can help it

Great knowledgeable staff, many faces have been working there for years, I prefer them over other parts dealers.

Helpful & Friendly. Stacy was great to work with, thanks!

Go see Fred, Michael and the rest of the great staff at Advance Auto Parts Capital Circle.Ive been a long time customer and they always go above and beyond.

Did not have the part I needed and did not even offer if I wanted to order it for my car. I am very unsatisfied with this experience.

Have bought batteries and other car products here for as long as I can remember. Love that they install batteries, windshield wipers and other parts for you.

Thanks for your help and support you give each person that come to Advance Auto Parts Places, Great Service.

Customer service? Umm no! Needed engine light checked, told me to wait outside at the vehicle and someone be right there. Like a fool I actually waited for about 15 minutes before i left and went to a better store.

Found everything I was looking for, great staff, very clean store

Ive been coming here since I had my first car in highschool. The staff are helpful, fast, and always know what part your looking for/need even if you dont.

Had what I needed

Great service, had what we wanted and offered to install for free.

They had the part we needed when no one else did! T.U. to the people who work there, appreciate your expertise.

Great place to get parts and the employees are very helpful

In a sea of endless parts, I found the one that fit my heart.Well, carburetor. It fit my carburetor.

Their Auto parts are so advanced that my car just got a PHD.

Waited in line for 15 mins just to find out that the store agent couldnt put a battery in my key fob. Two customer left the line & walked out. My mama told me to go to Battery Source. But, no, I wouldnt listen. Just hard-headed.

This store sells wrong parts. You may get home and find out that the part in the box is different than what you purchased. They will not bring the correct part to you because of liability BS, get ready to drive back to the store in your disassembled car! Rude and unprofessional service.

Easily installed my new wiper blades.

Quick in and out for our online order. It was only partially pulled.

Staff is knowledgeable and professional, hit or miss on part availability, at least for me.

Very helpful staff

Always have what I am looking for

Excellent customer service.

Avoid Advance Auto on Capital Circle NE at all cost !!!!! I always wait forever for help, most of the customer service reps are idiots, they will never price match (even themselves), they never can find me the right parts, or try to sell me some big package of like O Rings because they are too lazy to find the right ones, This is the closest auto parts store from my house by miles and I RARELY stop to get parts and when I do I usually regret it.... I will drive an extra 5 miles to get my parts from OReillys on Apalachee Parkway in Tallahassee instead.... its a night and day difference of Service and Parts quality. !!!!!! YOU HAVE BEEN WARNED !!!!!

Mostly pleasant and helpful staff.

Great store and people!

Second the motion on Pablo, he was a big help with a recent issue.

They are always very helpful!

With so many parts there has to be something for you.

Its mostly good service and is generally the only auto parts store I visit

Quick service, helpful staff

Amazing customer service.

Im always at this place

Excellent service!!!

Guys working AM 2/11/18 thanks for the help

Always helpful

Spectacular

Plight and helpful

Very helpful!

Knowledgeable help

Nice staff

Good store

Everyone great

Very helpful

Great service

Store nice and clean organize employees very friendly