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Tallahassee Diamond Center
1355 Market St, Tallahassee, FL 32312, United States
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Tallahassee Diamond Center
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Do
Review №1

Great place, took some jewelry in to sell I felt like they were very fare, I will definitely be back . Thanks Diamond center.

Br
Review №2

Shawn knocked it out of the park. Made my wife a custom ring with diamonds and a peach morganite. Absolutely beautiful. Friendly staff. They make.you feel at home... and kept us updated and up to date on the whole process. You cant put a price on this kinda customer service. Wish I could give 10 stars. Will always take my business here. Great people and great jewelry.

Br
Review №3

I love this place! Shawn has always been so helpful. He helped me acquire a gold chain for my fiance in a very short amount of time. Only Jewelry store I trust in Tallahassee!!

B
Review №4

I took my wedding band there to be repaired. There was a broken prong. They did great work on fixing the prong. I paid for the services, but upon further inspection, a diamond had fallen out of my band while in their care. I made the employee aware and she apologized that she hadn’t noticed and told me to come back in a few days. When I went back to pick up my band, I had to pay again. I asked if it was the diamond replacement to make sure I wasn’t paying for the broken prong twice since I had talked with two different ladies and she said yes. I didn’t think I would have to pay again since the diamond was lost while they were working on my ring. I sent them an email to inquire about their policies and if it was standard to have to pay when they lose the diamond and never got a response. I don’t think I owed them money for the diamond that was lost while my ring was at their shop. The broken prong was fixed beautifully but I do feel let down and that is why I gave 3 stars instead of 5. Especially since I reached out over a week ago and haven’t heard anything back.

Ch
Review №5

One stop Shop for that search. Great impression!

Ly
Review №6

I had a great experience with Tallahassee Diamonds! Im from out of town, and Sean was super kind and easy to work with. I came away with a great deal on a beautiful Skagen watch. Ill definitely shop with them again in the future! Thanks, Sean!

Ty
Review №7

I drove down from Birmingham to pick out a ring for my wife. Sean the owner was so helpful in picking out something that she would love. I called him the next week telling him the ring I wanted and he shipped it over night to me. We both went back to his store for our wedding bands. I would highly recommend this place!

Ju
Review №8

Thank you Sean and his team at Tallahassee Diamond Center! I have been in to get quotes about Diamond earring inserts and an appraisal. His selection is large and they are all so friendly. The appraisal was thorough and quick. I will be back for my future jewelry needs!

Sa
Review №9

My fiancé got me my dream ring from the Tallahassee diamond center and I’m beyond happy. They made exactly what I wanted and were a pleasure to work with. I highly recommend them for quality and great customer service! Thank you so much Sean!

Gr
Review №10

Absolute joke of a business. I don’t usually post reviews ever but this place is very unprofessional. Spent a month and a half back and forth with this business over a gold chain. We ordered two necklaces which got “miss-placed” or in better terms sold to someone else. And the owner proceeded to tell me he never ordered them. Owner was very rude and condescending. Not to mention that when we finally got a refund he was short 25 cents.

Ei
Review №11

I have lived across the nation and I have never found a more knowledgable and trustworthy jewelry expert than Sean and the pros at Tallahassee Diamond Center. If Sean doesnt have what you want he will find it all while delivering very straightforward info and incredibly fair pricing. Beyond that the customer service and follow-up is impeccable at a level seldom seen these days. They receive my highest recommendation and I will be a customer for life no matter where Im living.

No
Review №12

Loved the customer service! Also found things I wanted for competitive pricing!! Love my new jewels!! Will definitely shop here again!!

Ma
Review №13

For over 15 years I have trusted TDC for all my needs. From loose diamonds to a variety of Rolex watches. We are now a second generation TDC family as our son just purchased his first engagement ring from here. We love the staff and they are filled with endless knowledge and skill. I would highly recommend TDC for any needs when it comes to diamonds and higher end jewelry. I enjoy shopping where the owner is present almost daily. Keep up all the great work Shawn and staff! Thank you for always making our dreams come true!

Ja
Review №14

Sean helped me find the perfect matching stone to go with a stone Id inherited to make a set of charming earrings. Hes incredibly helpful and goes above and beyond to assist his customers. Thanks so much Sean for your awesome customer service.

Jo
Review №15

Sean and the employees treat you like family. I have purchased some jewelry over the years from TDC and they have always given me stellar service with awesome prices! I waited until the last minute for my 20th anniversary and Sean saved my rear! I cant thank him enough! You will be beyond happy with service and pricing anytime you are here! Joe

Or
Review №16

Sean and Tallahassee diamond center staff are the best ! I have been buying from Sean for many years because he is like no other jewelry store I have ever been to. Sean has a large diamond inventory in stock for his clients convenience, whereas most of those high end jewelry stores have to call their suppliers to get in a 1 carat stone to show you. I can also assure you that you will get the best deal from Tallahassee diamond center because there is no middle man in between marking up the diamond. He has such extensive knowledge in diamonds, watches, and estate jewelry and will almost always make you a fair offer on anything you want to sell or trade. If you’re looking to buy direct from wholesale then this is the place you want to buy from !

Ka
Review №17

Wonderful experience! Great customer service and super helpful with picking out the perfect diamond!! I love my ring and highly recommend this place.

Ry
Review №18

Sean and the staff at Tallahassee Diamond Center are very knowledgeable, patient, and accommodating. I made several trips just to review all the options (they have tons of inventory). They also have a jeweler on site who did a wonderful job re-sizing the rings and setting the diamonds. I ended up with the perfect set and for a great price!! (especially compared to other shops in Tallahassee and the internet). 100% recommend Tallahassee Diamond Center.

Ga
Review №19

Purchased an engagement ring 8 years ago and still going back.

Al
Review №20

My husband and I were looking for a unique and nontraditional wedding ring and heard about Tallahassee Diamond Center from a friend. We went in and were helped so efficiently that we found the PERFECT ring within minutes! We hadnt had a specific style in mind, just amethyst and silver or white gold. We were only visiting town for a short time, the store had our ring sized and polished in no time! 10/10 would visit again for our custom jewelry needs.

La
Review №21

After a brief interaction with this place, Ill definitely take my business elsewhere. Too bad you didnt realize that I would have waited for a custom design....and paid the fees....and paid cash for a 1.5-2 carat diamond to go in that custom setting. Oh well, your loss!

De
Review №22

Bought engagement ring and wedding bands here. Great place!

Ro
Review №23

We love this place. I needed repair on my wedding ring and resizing on my mothers wedding ring. Very nice work and the rings were sparkling after they cleaned them.

gc
Review №24

Bought an engagement ring not long ago and had a great experience. I gave my price range, got a lot of store credit on a trade in (much more than the big chains offered), and walked away with the perfect ring at the right price. Did not try to up sell and did not pressure me to buy. Very professional staff and a great experience!

Ja
Review №25

Went in last night and they wanted $100 to resize my watch band which is ridiculous.

Ca
Review №26

Sean and the TDC staff have been my favorite Tally Jeweler for more than 15 years. Really honest prices, Brads repairs and custom jewelry skills are the best. I trust them and Im always happy with the end result. We have a lot of jewelry stores in Tallahassee, and TDC is just the best one.

De
Review №27

Just bought my wife a beautiful anniversary gift! I can always rely on Tallahassee Diamond for great pieces and unique pieces that I know she will love!

Me
Review №28

Tallahassee Diamond Center has been my jeweler of choice for years. The staff is wonderful- honest, kind, and patient. Brad, the jeweler, is incredibly talented. He has repaired countless pieces for me, and even custom made a pair of earrings! His work is fantastic! Ginger is so very nice and helpful (and stylish -- shes always great for an opinion!). The owner, Sean, is honest, kind, and always has a witty response. Hes like a jewelry savant. His prices are more than fair, and shopping there is so fun that Im actually sad to leave the store.10/10 would recommend.

An
Review №29

5-stars, wish I could give them 6 stars. Bought my engagement ring when I was in town visiting my parents. They had the diamond shipped to me and the process went absolutely seamlessly. The stone looks phenomenal and I couldnt be more satisfied. Very knowledgeable and courteous staff, excellent customer service. Without a doubt would purchase again.

Fl
Review №30

Jewerly Store disgusting and rate them as a zero. Not a trustworthy business with terrible customer service. Please go to other places cause he DOES NOT give top dollar on nothing. Try it and you will see for yourself. He will discourage you that he pays top dollar. Dont tell him where you are going after you see him FIRST. Dont accept his price, I promise you it is better other places. Just in case you dont know gold is worth more money then years ago. Due your research first and dont trust him. He is a great actor!

Ty
Review №31

Brought in my grandads gold chain and Brad did such a great job on the repair. Definitely recommend.

Re
Review №32

Sean helped me with an old watch I was given. Hes super knowledgeable about vintage stuff and answered all my questions and helped me with an appraisal too.

Ma
Review №33

The best experience my fiancé and I had when looking for my engagement ring. Not only do they have a vast majority of options and styles, but they are so willing to make your vision come to life. The jeweler, Brad, was so welcoming and such a pleasure to work with when we were just trying to get ideas. He showed us different things I may like based on some pictures, educated us on what to look for in a diamond, and specifically noticed the one ring I consistently kept going back for and trying. That’s the same ring I’m now currently wearing on my finger! I wanted something classic and timeless, but still unique. It is really a one of a kind dream ring.The staff made the rest of the experience so easy and comfortable, as they are so knowledgeable and friendly. Carly worked with us as we selected a loose diamond and finalized details of the purchase. She is so efficient and accommodating. She really knows how to work with what she has, based on what you want as a client. I came back recently and purchased another ring for a family member who fell in love with my engagement ring. Carly worked with us to put together, yet again, another dream ring. Their prices are competitive - you get the best bang for your buck no question about it. We were able to get a better quality diamond and setting for a much better price than competing retailers. We were also drawn to the the fact their warranty covered anything... anything. All cleanings, re-dippings, or repairs are covered.

Qu
Review №34

Shawn will rip you off. Photos are on the way. Because of what you did you are going to get real sick. Dont mess with a African Queen.

Be
Review №35

We sold them jewelry and they were so helpful and kind! Completely fair offer and exceptional service. We plan to buy all our future jewelry from them. They even offered to clean the jewelry for free if we decided to try to sell it on our own.

Lu
Review №36

My family have been customers for 10+ years. My husband got my engagement ring here and they worked with him to make a unique ring to match his grandmothers wedding band. I have a true one-of-a kind ring! They also helped my husband create a necklace to celebrate my girls birthdays. They are always friendly and patient (even when I bring my kids in). I highly recommend them for any of your jewelry needs. Shop Local!

As
Review №37

Great people! Ive received nothing but awesome and friendly service every time I walk in. I will definitely use them for any future jewelry purchases.

Br
Review №38

The staff is very helpful and the prices were the best I found in Tallahassee.

No
Review №39

I went in today with (what I thought was) a big chip on the table of my engagement ring. The stone is a family heirloom, so I was devastated. Sean looked at it and offered me options to repair it, and after closer inspection he realized it was just something stuck to the top of the stone--cleaned it up and didnt charge me a cent for the inspection. I appreciated his kindness so much + hope to go back for any jewelry needs in the future!

Jo
Review №40

Hands down the best experience Ive ever had purchasing any type of fine jewelry, not only is the staff incredible but its a long time family owned business. The selection they have is absolutely amazing and youre going to want to buy just about everything they have.The owner himself was very kind and incredibly fair and took his time with me as I was looking for what I wanted. They ask you your price range and style and patiently help you narrow it down to what you want and I couldnt be happier with what I got.I never felt rushed or looked down upon like every singe other jeweler did in this town, they didnt judge me at all. (Im young and would show up in my work clothes on my lunch breaks)All they wanted to do was make sure I was satisfied and happy with the product I received and let me tell you I definitely am.If I could give them 10 stars I would - Ill never buy a piece of jewelry anywhere but here ever again. Highly recommended!

Ma
Review №41

We went into Tallahassee Diamond Center to try on engagement rings. We had been to several other jewelry stores to try on rings before visiting Tallahassee Diamond Center and the problem I was having was that I liked EVERYTHING. The staff here was great at helping me to narrow down my choices and by the time I left I had found two rings that I was in love with! The staff was also very knowledgeable and was great at suggesting rings to me that I might not have picked otherwise, but that I ended up really liking. They were great listeners and had a better selection than the other jewelry stores wed been to in town. We will definitely be returning! :)

Me
Review №42

I bought a diamond ring else where, but needed reassurance. The lady that helped me was really honest, and she said they are a diamond whole seller, so they would have matched the price. I will probably buy from this place next time instead.

Sa
Review №43

Took my vintage engagement ring in to have stones cut and the settings reinforced (I lost two small stones)...Tallahassee Diamond Center not only found someone to cut the stones (true to the original style) but they reinforced the undercarriage and installed the newly cut stones. The jeweler is AMAZING and the staff are very helpful!

El
Review №44

Beware. Took my family heirloom ring to be cleaned and checked. They didnt use the same metal as the ring to replace two prongs then way too soon after their cleaning and reinforcement a diamond fell out. The repairing jeweler said almost all the prongs needed repair and the 2 that were done were completed incorrectly.

ty
Review №45

TDC is the best place for repairs.

Ga
Review №46

GREAT CUSTOMER SERVICE!!!!! They closed at 4 on Saturday and the owner met me there after hours so that I could pick up my wifes birthday present. Also, you wont find a better QUALITY product in Tallahassee!!!!!!!

Am
Review №47

HIGHLY recommended. The staff is so helpful and courteous. If youre looking for quality customized jewelry, this is your place. They have something for every budget imaginable.

Yv
Review №48

Excellent shopping experience and great customer service. I never felt rushed or hustled the way I did at other jewlery stores.The gentleman I dealt with, Bruce, was very knowledgable about the products and helped me choose the perfect diamond engagement ring for my fiancee (she said Yes!).

Am
Review №49

I would like to share a cautionary story regarding one of the most disrespectful and offensive customer service experiences I have ever had.I brought a necklace on a sterling silver chain to The Diamond Center for repair, as a link had separated from the clasp. When I went to pick up the necklace, I immediately noticed that the chain felt much too long, but given that the necklace had been broken for a few weeks, I thought I might have misremembered how it felt. Upon comparison of where the necklace was now falling on my chest with photos at home, I confirmed that indeed the necklace was significantly longer than it had been before.I called the store the next day and spoke with the owner and head jeweler, voicing my concerns. I explained the situation and asked for my original chain back (wondering if a mistake had been made), as this one was clearly much longer.I was met with immediate aggression from the owner, who jumped on the defensive and accused me of being rude and combative for even asserting that this might not be the original chain. I had to calm him down, and then we agreed I would stop in to the store later that day.That afternoon I stopped in to show the owner and jeweler the existing necklace and the comparative photos. The owner and jeweler were uninterested in what I had to say or what photos I was providing. Instead, the owner sought just to prove me wrong and shut me up. He pulled out a ruler and another silver-looking chain, though no proof of it being the same material was provided. He proceeded to pull this chain to attempt to show me how silver can stretch. This may all be well and good when a chain is strongly pulled on from both ends, but that doesn’t explain how my chain prior to the clasp breaking (which was not by force) would have stretched in the week it was left in the hands of The Diamond Center if that was even the case. When I gently questioned this as I was processing what the owner had just showed me, he immediately raised his voice and was completely aggressive, rude, and disrespectful to me that I would dare question him. I think this owner has a serious misunderstanding of what aggression and combativeness versus the courage to speak up when you are dissatisfied with service look like, given that I spoke softly and respectfully both on the phone and in the store.Completely aghast, I simply walked out after being manhandled and berated the way that I just had been. I have never been spoken to in such demeaning and degrading manner, especially by a store owner or manager. I certainly did not trust The Diamond Center with any rectifying solution it may have provided (which, in fact for the record, they did not provide).Do not go to this store for any type of repair work. Do not go to this store if you expect any kind of collaborative problem solving for a service issue. Do not trust that this store will take care of you if you purchase something and it breaks. Do not trust this petty and hot-tempered store owner to listen to you or speak to you with any kind of concern for your satisfaction or respect as a human being.I will never set foot in this store again and caution others against patronizing this establishment.

Gl
Review №50

The prices were good, but you get what you pay for. My repairs were not finished when I was told they would be, and when I finally got them they were poor quality. Stones were set crooked and the one replacement stone was such a poor match it almost looks silly. The people were friendly, but I will not return.

Ad
Review №51

I bought my fiancés engagement ring through TDC and the experience was exceptional. The owner was very personable and helpful, along with the staff being very friendly and diligent. I highly recommend TDC for anyone looking to buy or sell jewelry.

Lo
Review №52

TLH Diamond is our go to place for any jewelry needs. The customer service is top notch.

Li
Review №53

Bruce is awesome, called him with a request and by the time I got there he had 3 options all laid out and ready to go! Great Prices and Great Service!!

To
Review №54

I went to Tallahassee Diamond Center to get an engagement ring. Several people here in Tallahassee recommended them, and they were right.... nice people, great products, awesome value, and they are very patient. This is what I expected when buying an expensive product! I spent countless hours on comparing prices in store and online, and TDC beat them every time.Thanks Betty and the TDC staff!!! You rock...

ja
Review №55

I had the most incredible experience when purchasing my fiancé s engagement ring. I spent over two months looking for the perfect ring via the internet and one visit to the mall. The visit to the mall was eye opening and in short nothing at either of the two stores I visited had anything compared to what I purchased from TDC. Sean didnt know me but treated me like I was the best customer he ever had. I knew what I wanted when I got there and within 15 minutes I found the most beautiful, most unique engagement ring at a fantastic price. Service was second to none and the quality and beauty of the ring continues to be the talk amongst my fiancé s friends and co workers. To say she is estatic is an understatement. We got engaged at the Magic Kindgom two months ago and the setting, along with the most incredible ring I couldve ever gotten the love of my life, made for a memory that Ill always cherish.Thank you Sean for unparalleled service and hospitality!

Ch
Review №56

An amazing store!!! Staff was extremely knowledgable. I had a few questions and they were for a lack of a better word HONEST. I had a piece that i thought I knew what it was, they explained to me what it was and how to tell. I followed up with some research and found the owner was spot on. Based on that experiece, I took my mother in laws ring to them, ( She had been in an accident and the ring had to be cut off and as you can imagine stones missing dented and some other details, in was a mess) thinking they would have to replace. To my suprise they believed they could fix it, and they did perfectly!! I would recommend going to Tallhassee Diamond Center before you make a final choice anywhere else!!!!

Da
Review №57

Great service and the quality is awesome.

Ja
Review №58

Great people!!

Je
Review №59

Awesome place

Je
Review №60

Extremely poor communication and costumer service

Information
37 Photos
60 Comments
4.3 Rating
  • Address:1355 Market St, Tallahassee, FL 32312, United States
  • Site:https://tallahasseediamonds.com/
  • Phone:+1 850-906-9213
Categories
  • Diamond dealer
  • Diamond buyer
  • Jewelry store
  • Jeweler
  • Jewelry appraiser
  • Jewelry buyer
Working hours
  • Monday:10AM–5:30PM
  • Tuesday:10AM–5:30PM
  • Wednesday:10AM–5:30PM
  • Thursday:10AM–5:30PM
  • Friday:10AM–5:30PM
  • Saturday:11AM–4PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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