Ive got to say for the size of the store I was a bit disappointed in the limited amount of products this place offered. In addition, after visiting several vape stores in and around the Tallahassee area I found the merchandise they do sell is a little pricey for my taste.
I cant say enough great things about Vape Haven and its staff. So I my broke glass tank. Couldnt find a replacement. Guy at BossVapes directed me to V.H. Zack, my personal hero, after hearing that Im from New Mexico and bereft of extra funds and was contemplating buying cigarettes, went out of his way to find TWO tanks, and coils at a discount price. AND gave me a few bottles of water for my trip. This was a man that obviously cared more about me as a person than the profits of the sale. Zack of Vape Haven is the definition of a Man, and a hell of a good person. Vape Haven should be damn proud and grateful of their emplee. I know I am. Thanks again Zack
Great customer service and I called ahead.Showed up after running over with lawn mower and the broken glass repaired, device cleaned and back in action.
I am driving out-of-state and needed to stock up on some good disposable vapes for the road and stopped here as a new customer. The shop itself is very spacious and clean — nice atmosphere. I purchased a Hyde: Icon rechargeable (disposable) vape. Now, I’ve been in the vape, smoke, and glass industry for a few years, so I’ve seen shops that are as presentable as this one, with high prices. I’ve seen a lower-tier vape with 33% less puff count going for $30 at the other mentioned shop(s). At the time of the transaction today, I paid maybe $24 after tax. I was absolutely blown-away because I was expecting to pay perhaps $35-$40... definitely the first time a vape shop has surprised me with a great environment, good customer service, and low prices on high-quality products. I didn’t catch the manager/employee’s name, but he had a brownish-red beard and was very knowledgeable and pleasant. If I’m ever in Florida again, I’ll be sure to stop here! 5/5, customer for life 👍🏼👍🏼👍🏼
Knowledgeable staff ver friendly and helpful
Very knowledgeable about the products they sell, care about the customers and make sure you leave with what best works for you.
Awesome vape shop! They special order my favorite juice and keep it in stock even though I’m the only one that buys it!
This place is AMAZING. Zack and his team ALWAYS go out of their way to take care of my sister and I. Even during this Pandemic with supplies so short, they do whatever they can to make us happy. Only shop I’ve ever been in that cares more about customer service and satisfaction than selling things. THANK YOU ALL!
I am absolutely FLOORED at how wonderful customer service here is. Zach and Chris were super knowledgeable about their product and gave me the most bang for my buck. I got stiffed on a product at another shop and Zach took the time to explain why the product I got wasn’t legit, as well as taking the time to correct the other shop’s mistake. Y’all have a customer for life man.
Awesome staff!! Great customer service, hugeee juice selection, lots of mods and kits ranging from pens, to starter kits, to high end mechanical mods. Prices on the juice are at a very good price, 10/10 stars if I could. The store is very clean. Vape Haven wont let you down. I seriously recommend going there whether your you’re trying to quit smoking cigarettes or looking to upgrade your device.
Super knowledgeable very nice ppl to be around. My first time coming here I decided it would be my vape shop! Love love love theses guys both locations are awesome
I just took my first visit to Vape Haven a few minutes ago. Im definitely not being dramatic when I say that Zach takes care of his customers and provides the best service at a vape store that Ive ever experienced, but also probably just customer service at any place in general. Im not incredibly knowledgable about vaping and the place looked a little high end so I was quite nervous going in, but Zach was incredibly kind and walked me through the whole process without judgement. Hes incredibly knowledgable and I can tell that hes honest about his products and recommendations and genuinely cares about delivering a good product and a good experience to his customers. After we chose my new vape, he went the extra mile to assemble it for me and gave clear recommendations on how to use it.After my experience with Zach at Vape Haven, Im never going back to the ordinary vape shop world again and I couldnt recommend taking the time to visit highly enough.
Fast, friendly, clean and great selection. My go to spot for anything or just questions in general
Always a pleasure going there
Great place clean friendly young lady. Offered me a good deal on The Coffee flavor I was looking for
Always a pleasure visiting this store. Quality products & Zach let me tell ya, a pro when it comes to satisfying taste buds!
The staff are awesome. Everyone knows theyre stuff and are super helpful. Plus its a nice hangout spot.Edit: I forgot to mention the wide selection of mods, pod systems, rdas, tanks, and especially the high-end selection are all well priced.
Best staff ever! Alyssa was so helpful, walked me through the whole set up of my device and explained it to me so i can easily use it
Hands down without a doubt the best Vape Shop not just in Tallahassee but the world! The juices are all amazing me and my husband have been going here and here only since it opened Zack and JD and the rest of the staff are the best in the business! Zack and JD always find the best items for us and if we need anything they dont have they go out of their way to find it for us.
I really enjoy going to Vape Haven. Not only is the atmosphere welcoming, but the staff are like friends. Zack is always willing to explain new products and you are never rushed out the door. Its such a relief to have a reliable, well stocked, nice vape shop in the neighborhood. Highly recommend.
Awesome customer serivce. Very knowledgeable and also was a very patient with decisions that i needed to make. Will be back when i am in Tally for sure.
If your looking for a great place to go and/or you are new like me, check them out. Great people, incredibly knowledgeable and friendly. Answered any questions I had and made sure I was setup. I did have an issue with the new vape and they took care of me, making it painless. They even took the time to talk to my 76 year old mom, find out her smoking habits and get her setup with a vape that works for her. Definitely check them out.
Cant argue with prices, carries premium brands, extremely helpful and positive staff, wonderful atmosphere and welcoming. Not rushed, no penny pushers trying to profit on overpriced juice. Best of the best.
Friendly and knowledgeable staff with great places. Both stores are great and Zac is the best!
The best vape shop, the best prices you will get and the customer service its awesome. If you have a question of any kind about mods or juice they will give you the right answer. Thanks to JD for been a nice guy. Highly recommended
Very friendly, relaxed atmosphere. Zack helped me through everything I needed to know, and guided me to the product I needed. Would absolutely recommend for anyone interested in vaping products.
Not only the employees but the customers are always so friendly and knowledgeable their main goal is to make the customers happy which is great because I’ve been other stores and they try and over sell you. You will never experience that at vape haven. The establishment is always extremely clean and they strive on being the best in Tallahassee and by far they are!!!
Friendly and helpful staff when we were trading cigarettes for vape. Highly recommend.
Very impressed with this place! Not only did they help diagnose problems with coils on my husbands Drone, they took the time to help explain different things on devices and RDAs (by the time we left we felt like we had been hanging out with friends)! Excellent customer service!!!👍🏼😎
Always a pleasure at vape haven. I will say there are two vape shops that have been my favorite all time vape shops. Vape Haven is hard to beat in prices and magnitude choices. Top notch professionalism
The owner and staff are friendly and knowledgeable. Very impressed with the selection of hardware and e-juice. Would definitely recommend visiting this shop!
This place is great. The whole store is such a bright and professional atmosphere, and the manager is one of the friendliest most knowledgeable sales people Ive encountered. Will definitely be visiting again!
Zach is really nice and helpful. Good prices and trustworthy place and people.
While trying to waste time before my sisters graduation, I decided to stop by Vape Haven in Tallahassee, FL. I am so glad I decided to stop at this vape shop because my experience was exceptional!I consider myself an amateur when it comes to vapes and I had a lot of questions walking into Vape Haven. Zack at Vape Haven was very patient and informative! He answered all of my questions and provided outstanding customer service. By the time I walked out of Vape Haven, I felt more comfortable and knowledgeable about vapes. Their prices were reasonable and they had a great variety of juices. When you visit Vape Haven, ask for Zack. You won’t regret it! 😊
I randomly stopped for some Vape juice and I highly recommend you to visit this shop they know what they’re talking about plus they’ve got the cheapest prices in town, support local and small businesses
I work in the same plaza and I frequent this location. The atmosphere is super friendly and all staff is more than willing to help with all your vaping needs. Great selection of juices, mods, atomizers, etc!
Really grear shop with informative and well knowlaged employees that sell products for a fair price
This place is excellent. I dont even live in Tallahassee, but I pass through most weekends, and even though I have a vape shop in my hometown, they do not compare in the slightest to this place. Zack and Chris are always there with a smile and are extremely knowledgeable. I will be going to this store exclusively for all my future vaping needs. Thank you for always providing excellent advice and awesome customer service.
This vape store and it’s employees are BY FAR my favorite!! First and foremost, their customer service and knowledge on juice and hardware is out of this world!!! Secondly, they are the most friendly staff I have met in a vape store EVER. Third, they will go out of their way to make sure you have exactly what you are looking for, whether it be a certain juice, hardware, etc. My husband and I are pretty picky with our juice, and there have been times I have sat in there for 2 hours or more just trying to find one I like and never felt rushed or felt like I irritated any of them with indecisive ways lol!!! The owner is just as wonderful as the people he hired to run his store and I am so thankful for all of you!!! Special shoutout to Zack and Carson. Y’all are the bomb and we love y’all and thank you for everything you do!!! We love all of y’all, we’re just partial to the people we have connected with the most in our visits LOL!!! Keep it up guys!!! And thank you, thank you, THANK YOU for everything!!!
Walked in and was greeted with a smile. They were able to help me find the kind of flavors interest me the most. Their wide rage of flavor profiles and prices are a great reason to check them out.
Quality products knowledgeable staff fair price GREAT service
Best vape shop in town. Their knowledgeable staff can answer your questions about products and provide safety information. Great atmosphere to chill and quick service if you need to make a purchase and run.
This vape shop has consistent and low prices on all of their juices, and a wide variety of mods to choose from. I used to work here, but left for a position in a different company. I can attest to the fact that prices are fair, and management will do whatever they can to make the customers happy.
The owner and staff are all experienced and knowledgeable. Juice prices are outstanding and there’s a wide range of choices. Hands down best vape shop in Tallahassee!
My favorite store in town. Amazing selections on hardware, great tasting vape juices and friendly staff.
I had dropped my vape and broke the glass and they had the piece of glass I needed to fix it, under $10! Then they went above and beyond by cleaning the glass out of the bottom of it without me asking. Super friendly and well priced.
I’m glad there’s a location near my home now. I won’t go anywhere else for my vape needs. Knowledgeable, kind, and professional. From beginner to long time vape users, Vape Haven will meet your needs and more. Zach is legit the vape master. He knows what he’s talking about and has never let me down. Love the atmosphere. They have massage chairs! They have a great selection of juice/vapes and are able to recommend some fire ones! Zach always has a good recommendation. They’ve always had what I needed. Thank you Vape Haven. You da best.
Could not be more satisfied. Best vape shop Ive ever been in!
Always a welcoming atmosphere. My number one go to vape shop. The staff are the best around!!! Zach, Corey, Alyssa and carson.
Rachel helped me out, wanted a new pod system and found the perfect fit! They also have one of the best juice selections in town.
Really good dude, very helpful. Nice shop and plenty of options. Will defiantly go back
After several visits to both the Thomasville Rd. and Lafayette St. shops, I really cant say enough good things about Vape Haven. The shops are super clean. The staff are friendly, courteous, and very knowledgeable. They have a broad inventory of liquids and mods. Their prices are great. Theyre open until 10pm, for those of us that work late. Most importantly, they ACTIVELY support vaping advocacy!Just to speak about their great customer service, there was a shipping snaffu (totally wasnt their fault!) but they made it right by ensuring I got the RDA I ordered!Basically, they tick all the boxes in what I look for in a vape shop. No disrespect to other shops, its going to be really hard for me to shop elsewhere at this point.
Great selection to choose from. Great tasting flavors. Wonderful customer service
Great store. Great employees. Everyone who works there is very helpful.
This is my go to local vape shop great competitive prices and the owner knows what he is doing and very friendly and attentive. Has the best brand name juices and I am always satisfied.
Best vape shop on the city, workers are very knowledgeable about everything. Definitely recommend to everyone come out here, any question that you have they will answer it.
Exactly what Ive come to expect from a vape shop. They have a wide array of top notch products and a varied selection of juice. Employees are knowledgeable and friendly. Im from out of town and always like to check out the local vape scene wherever I go. Of the stores I visited in Tallahasse, this was by far the best. The owner knows a lot about his business and how to run a dependable store. 12/10 would visit again!
Very pleased with the hospitality of the employees. Shop has a very wide selection of juices and coils, anything you need is available @ Vape Haven. 100% will be back.
The first impression of this store right as i walked in was the clean enviroment, experienced staff and an incredible variety of juices. Vape Haven is truly a place for a beginner trying to quit smoking or the experienced vaper that just wants consistent service. The owner is very knowledgeable and always make sure you leave with exactly what you want. You can come and go or you can utilize the the comfortable seating at the bar and couches. Overall a really great vape shop.
Great service and selection
Carson is the best!
First time coming in today best customer service I could ask for very friendly and helpful 100% recommend going here!
The owner JD is extremely friendly and helpful with an awesome selection of devices, juices and accessories.Highly recommend.
Wonderful staff. Great products and a fantastic atmosphere.
Best vape shop in town, great customer service as well as great choices of mods and flavors 10/10 would recommend.
Limited selection of juices, but mostly premium juices. Prices are comparable and maybe a dollar or two cheaper than other vape shops in town. I didn’t ask for prices of vaporizers or hardware, so don’t know how much they cost, but their selections were pretty limited, less than what you would find on one page of an online vape store.The owner/manager though was something else. He was a bit dishonest about their juice selections and flavors. He accorded an award for every juice on the shelf. He showed me many juices all of which he said were the best selling juices in the world, including fake juices that he claimed were a change in name of major companies. You don’t have to lie that juices on your shelf are the best in the world just to sell to a customer. I’m a seasoned vaper and have used all of the juices he showed me. He also lied that federal law doesn’t allow him to sell one coil, which is not true either. I went to buy one coil and he sold me an entire pack. I spent $19 on coils instead of $2.5. The same coils are online for $9.99/pack.Then came the worst part, he offered to prime my coil, and I said ok. All I needed were 3 drops of juice in the coil. Well, first he put on a glove, which took him 5 good minutes to do. I’ve never seen someone put on gloves just to prime a coil. After all of the gloves showmanship, he finally put juice in the coil. I reached out to take my vape from him and then he insisted to try the vape. My intention was to let the coil sit for a while. He started vaping hard on the coil that wasn’t well primed until he burnt it. I stood there speechless watching him take hit after hit for a good 3 mins nonstop. Then when he was done, he told me that the vape tasted different. Well that’s because you burnt it, dumbo. Even a novice vaper wouldn’t take such heavy vapes on a new coil without letting it sit and soak. So basically I went to buy 1 coil, but ended up buying 5, and then left with only 4 after the burnt coil. That, is poor customer service. I’m sure he was trying to be nice but he is just so Ill informed and lied about it until he ended up hurting me. I went to spend $2.5 on a coil and $20 on an ejuice, but I left with an almost $50 bill. Just outright disgusting. I do not recommend this place. Every choice about them is terrible. And again, their juices are limited in selection, poor in quality, and expensive in price. Do not be surprised if you see juices there that you have never heard of in your entire lives and will never see any where else. I truly believe that they’re fake.
People are so wonderful here!
Awesome service and knowledge
So much good vape here omg
Great business. Friendly and helpful. Delicious flavors.
This place has everything I ever need and the dude knows legit everything about vapes. So impressed!!
Nice staff, good selection of juice and gear.
For Dillion!!, also i came im the store and was sold the wrong coils for my tank. And they wouldnt give me a refund.
FINALLY!!!!! There is a Vape Shop in Killearn and its AWESOME stopped in and the flavors are great prices are very good there is a huge selection just found my new shop will be going here exclusively for now on!
10/10. Great place to buy just about anything vaping related.
FANTASTIC establishment. Zach is always a great help
Good variety of merchandise. Knowledgeable staff.
The guys at Vape Haven are professional, knowledgeable, friendly, and fun. Great variety and stock.
Very knowledgeable and great selection!
Employees are awesome and super helpful
Customer service is outstanding.
Great juice prices, can not be beat!!!
Lots of flavor s
Zack is the best
Very helpful staff.
Nice, knowledgeable staff.
Very helpful
GREAT CUSTOMER SERVICE!
Great customer service
Great!