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Classic Collision of Tamarac (formerly Carolina Auto Body)
7415 NW 88th Ave, Tamarac, FL 33321, United States
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Classic Collision of Tamarac (formerly Carolina Auto Body)
Comments
P
Review №1

Establishment which bought out former Carolina located in Tamarac, FL is an grave upgrade! The work is unparalleled and professional including staff. I am definitely satisfied and will continue to contract them for future services!

Gl
Review №2

They did a great job on my car. Pleasant staff and kept me informed about my repair! Thank you.

Wi
Review №3

These folks are ok. Straight professionals. I will recommend them any time.

K.
Review №4

Great team of professionals over there repairing my vehicle

an
Review №5

Had my 2011 is250 Lexus worked on there and came out better than expected dealt with Jeff and the team was very professional and were responsive when ever I would ask for a update had to wait a little longer than expected but it was worth the wait couldn’t be any more happier. Would definitely recommend this body shop to anyone

Lu
Review №6

My experience with this place was great. Great professional service, very friendly staff. 100% recommendable.

Me
Review №7

I had a bumper repair at classic collusion and very pleased with the work and the customer service I received. I spoke with the original estimator, admin staff, a manager and a senior estimator. Each person I dealt with was professional, courteous and took time to answer my questions. I was called and kept up to date on the repair. The work was done on time. My car was also washed. I’m happy to have dealt with an honest and reputable company.

Ro
Review №8

They do great work.

Ge
Review №9

Very nice and very attentive the best hands down

Ha
Review №10

If I could give this place zero stars I would. During the last hurricane my car received some minor roof damage. It was still drivable and wasn’t leaking but I decided to get it repaired for cosmetic satisfaction. After two weeks they said they were finished. I showed up three days in a row and kept getting told to come back the next day. Each time saying they weren’t done detailing it. On the fourth day, I finally got my car back. I opened the door and sat down and the seats puffed. The car was full of mold. Nasty, black mold. Apparently, when they put the new roof on they didn’t check if it was watertight. I’m highly allergic to mold and was pregnant at the time. I took the car back and they were not polite about the whole situation. My insurance had to do another adjustment and decided to total the car instead of fixing it. So it went in for cosmetic damage and ended up having to be totaled due to their ineptitude. No one ever admitted fault. The owner called me saying, “We’re sorry you are not satisfied with our service. Here’s a free oil change.”

Le
Review №11

I had work done here yesterday and want to let you know that if you are in need of auto body work, this is the place to go. My job was done exactly as described, timely and even at a cost less than quoted!

Ga
Review №12

SUPERIOR SERVICE & QUALITY WORK!!

Da
Review №13

Clean shop great work.

Da
Review №14

They took good care of my truck. Got me in and out in 3 days. Needed new tailgate

La
Review №15

Friendly staff, quality work and reasonable prices. Id go back if aitobody services are required again. Repairs were completed on schedule and as per budget on the quote

fr
Review №16

Clean. fast. good customer service. Reliable. On time

ar
Review №17

So I did a bunch of research on where to take my car, everyone kept recommending Classic Collision. I have a 2020 M850i so I wanted to make sure the shop could and would make my car look perfect. I dropped it off and met Matt & Dunkin their level of professionalism is unmatched to anywhere I’ve ever been, I’ve owned numerous vehicles and unfortunately been in my fair share of accidents and fender benders so this isn’t my first rodeo. The car came back absolutely PERFECT. Constant communication from start to finish, fair pricing, even when I picked the car up Matt noticed a minor scuff on the taillight and refused to let me take the car until he brought it to the back and had a tech buff it out. I highly highly recommend. I was just astonished at how fast it was done and the level of quality in both the work and the customer service. Thank you guys! God forbid I ever get into another accident, there is t anywhere else I’ll take the car!

la
Review №18

Terrible, took over a month to fix a simple fender bender. still have problems window leaking Omg what a nightmareThe management would not even work with me on the deductibleWould not recommend this place to anyone.

Bi
Review №19

The staff person,Duncan was very professional and efficient

Gr
Review №20

Great place.

Ja
Review №21

I will tell you Vanessa is the only GREAT thing about this shop. Each time I called (which ended up being far too many times she was very nice and treated me by name). They had my car for over 2 weeks when I was told it would only take about a week. I went along with it but told them many times I needed it by a certain date. Well wouldn’t you know that date rolls around and I still haven’t heard from them. I call all day to find out at the end of the day that they lost my key fob and hadn’t been able to get back in my car to detail and so the finishing touches. I went to pick up my car with my spare fob because I was going out of town for the weekend. They said on Monday when I was back they would arrange to have a new fob made. Well that never happened. I called a bunch of times and was told Duncan had a family emergency and no one else could deal with it. Then after over a week Matt promised to call me if Duncan was back by the following Monday. That day came and went. It’s now 3 weeks without my key fob. I not only had work done that was paid for by insurance but had other work I paid for out of pocket. Not to mention all the extra time I had to have the rental car and pay out of pocket. They not once offered to make up for this. I was told someone would be in touch about making the fob and yet I’m still waiting. I feel I was being nice to them and they took advantage of me. I would say go elsewhere because the customer service past the front desk is horrible.

Ca
Review №22

Great customer service. Friendly, fast affordable and efficient. Ask for Gabriel. He did a great job. Really happy with his work.

Er
Review №23

Fantastic experience from start to finish. At my initial appointment everything was ready to go including the rental car. I was provided updates three times a week on the repair. Picking up the car and dropping off the car rental was just as easy. The work looks top notch and is guaranteed for as long as I own the car. They even detailed the entire car. Great job!

Ma
Review №24

Great customer service and really knowledgeable staff. Was able to get my car repaired in less than the time they initially estimated. They were able to work with my insurance and handled all the claims. Really pleased with their work.

Do
Review №25

Excellent experience. The entire staff (Matt, Vanessa, Julie, Michael) was courteous from the very first phone call until the day I picked up my car. They called throughout the process to keep me updated. My car looked great. A detailed inspection of my car was completed with me to make sure I was satisfied before I got my vehicle. So nice to deal with pleasant people who also do quality work.

Na
Review №26

Went for an estimate, waited a day called, will have it soon.Never called back.Not very professional.

Ad
Review №27

All the staff was very professional. Excellent customer service. Since the moment I took my car for repairs until the day I pick it up, I was constantly receiving updates on the work that was getting done. Pick up was easy, fast, they explained all the work that was done on the car, parts that were replaced. My car looks like new, Im very happy. Best thing, I have lifetime warranty for anything that happens regarding the repairs. I will definitely recommend this place. Keep the good work guys!!!!

Ca
Review №28

Overall Joe took great care of my claim. He was professional, honest, genuine and knowledgeable. He was the main person i was in contact with and he delivered excellent service from start to finish. I highly recommend him to others.

Ro
Review №29

The staff was very professional. Excellent customer service.(Vanessa and Julie) Since the moment I took my car for repairs until the day I picked it up. Pick up was easy, fast, and they explained all the work that was done on the car, parts that were replaced. My car looks good, Im very happy. Best thing, I have lifetime warranty for anything that happens regarding the repairs. I will definitely recommend this place. Keep the good work guys!!!!

Je
Review №30

I had a great experience with Carolina Auto Body. Duncan was great. He communicated with me throughout the process and made everything easy. The girls at the front desk were also both very friendly and made everything as simple and hassle-free as they could. Overall, it was a really smooth, quick and easy experience. Would definitely recommend.

Ll
Review №31

I had a minor accident which caused my bumperto pop out slightly from the metal on the drivers side. I took the car in for an estimate thinking tops, a couple of hundred and that was probably even high. Someone came out to look at the damage and after we went into the office he gave me an estimate of $675.00! I took the car over to my mechanic, who I’ve been using for almost twenty years and he popped the bumper back into place in seconds. Looked like new. Beware!!

Ki
Review №32

It is a stressful time after an accident. The minute that I walked in the door, everyone was friendly and helpful . They worked well with the insurance company and car rental so that everything was ready when I arrived to drop off my car.I am very impressed with Carolina Auto Body. They made the whole process stress free!They did a flawless repair and paint job on the bumper of my Car. ( Along with a guaranteeon their work. ) Awesome job. 😊I would highly recommend Carolina Auto Bodyto anyone who needs paint or auto body repairs.Thank you all so much !God Bless!

Fa
Review №33

I had an amazing experience with this company. They contacted me and informed of everything that was going on with my car. I’m really happy with my car repairs. I would definitely recommend coming to this location. Happy Happy Happy!!!! My car looks great!!!Thank you!!!!

Jo
Review №34

Friendly staff and great service

ap
Review №35

WHAT GREAT SERVICE!! Staff is extremely nice friendly and very accommodating. I need a bumper repair everything went super smoothly.. my repair looked fantastic! Brand new! So so happy I will be dealing with them again.

Do
Review №36

I walked in the office of Carolina Auto, I was welcome by a Male agent who very friendly as he offer me water or coffee. I sat for a few minutes observing the friendly and professional agents as they take the time out to make sure that their customers understand all.By then I was comfortable I felt like I already done this and understood all that I was told, need less to say it was raining however with the help of Julie and the manager it was a walk in the park. they explain everything that I need to know with a smile and enthusiasm which tell me that they love what they do.Then I met with the Enterprise agent which was also very professional and also friendly.Julie would call me every day just to give me an update on my car I felt like I was their only customer. I am satisfy with the job they did on my car and I will definitely recommend Carolina Auto to friends and family.Thank you all.

Jo
Review №37

I had a poor customer service experience and an even worse paint job. They left bubbles on what should have been a simple repair. They rushed through the job after taking much longer than what they told me it would take. I will never come go back there and recommend you carefully check them out before taking your vehicle to them. Another important thing to keep in mind is that they seem to prefer, or at least do a better job, on repairs paid by insurance companies.

ti
Review №38

This place over exceeded my expectations. They made the experience super easy and fast! Since I went through Geico, they promised to expedite my services and repaired my bumper in one day. The staff was also very friendly and professional. I would definitely recommend coming to Carolina auto body. Trust me you will not be disappointed!

Fe
Review №39

Great service and results today! Sal represented his employer with a high level of professionalism; providing me good information in a very courteous manner! Although the damage was minor, the repairs were estimated, the damage repaired, and my vehicle was delivered back to me the same day! This was a positive experience!

Tr
Review №40

Friendly staff.

Ma
Review №41

Great and quick experience. Everyone was helpful and answer all my questions.

Pa
Review №42

Carolina Body shop is great. The prices are reasonable and they have customer service. I would recommend anyone to come out and get body work done to there vehicle.

Ja
Review №43

I recently had my truck repair by those guys at Carolina auto body and Its kinda difficult for me to explain the level of customer service I received from start to finish.upon arriving 3 different individuals greeted me with such a positive and high energy I started vibrating at a very high level they made me feel sooo special I started thinking I was someone other than myself for a minute there plus the rental car was also at the premises waiting on my arrival witch was a complete knock out the staff really did what was necessary to satisfy me from all aspects I received my vehicle back in the amount of time promised Ill recommend this particular body shop to the entire nation on any given day thanks again guys for everything.

An
Review №44

Fabulous experience dealing with Carolina. Duncan was a tremendous help and was in touch with me on a daily basis letting me know what was happening. Moreover, my car came out beautiful.

Li
Review №45

My mother and I have each had work done on our cars at Carolina Auto Body. Duncan was our advisor for both cars. It is a pleasure speaking with him. He is calm, courteous and professional. The work done here comes out great! And I love it that you can rent a car from Enterprise right on the premises. Do not hesitate to use this shop.

ke
Review №46

They were sooo very helpful throughout the process of getting my carries repaired and always kept me updated with the progress of the work. I was happily surprised when I saw the final price. I would definitely go there again!!

ma
Review №47

I rated this company a perfect score because from my first call to Carolina up until the delivery of my repaired vehicle I was treated like a VIP.State Farm had given me a list of places for me to choose from. On my way home from work I decided to contact couple of my options. The friendly way my call was received encouraged me to look no further.When I arrived I was immediately greeted by the lovely young woman whom I just spoken with on the phone. She introduced me to the friendly manager who took my information and assigned me to a personal service rep. Duncan.I met with Duncan and was greeted like a friend. Rather than continue my search I knew I had found the right place.Concierge service from the get go!!!!!!! Duncan called me with all updates with my claim. I never had to call them because they were on it from the start.Duncan facilitated my car rental on site. Carolina Auto Body made all of the arrangements with my insurance company and basically handed me a pen to sign and car keys. This alleviated a tremendous burden of having to go off-site for a car rental.The workmanship was perfect !!! The repairs were done almost exactly as promised.Thank you

St
Review №48

They are fast, professional & my entire vehicle looked better once returned, not just the area being repaired.

Ya
Review №49

Im disappointed with their service, I had to wait two whole months to get my vehicle back and when I did they claim to be waiting on a small piece for my car. When I did get that last piece fixed, I had to call them two weeks later when I didnt hear from them due to the holiday and they claimed that they received the piece two weeks ago but never painted it. I had to take my lunch hour to get it done because they refused to do it at 5pm.

Ru
Review №50

I was very impressed with the level of follow through, quality of personal attention, daily calls to let me know the status of my repair. The pricing and quality of the repair, not to mention the turnaround time were exceptional for this business sector. I will definitely keep doing business with Carolina Auto Body for my fleet. Thanks for the exceptional service!

Pe
Review №51

This body shop did a wonderful job on my car. I loved that they made my dent disappear and get the correct paint. And blend it nicely to were it matched, with the rest of the body. My only complaint that brings me to a 3 is that you promise a repair in 4 days and you dodge me a couple of times and make the ETA frame go from 4 days to 9 days. (If you count the time I actually started with them with my insurance company, it was actually 13 days). And to have a chip on my door after such a long wait was even worse..... but I will credit you Duncan for actually fixing the wrong (chip on the door) and even detailing it for me. So had it not been the false time frame and chip on the door I would say 5 stars. I do have some minor dents, I would love fixed from when I brought the car used. I might.... just might consider you for those repairs because the dent removal work was great and I have to praise you guys for it.

Em
Review №52

Very professional great customer service they communicate with all along the process. They made it a very pleasant experience. I highly recommend them.

Lo
Review №53

Very professional and accommodating!Took exceptional care of my concerns!!Fast service. I would recommend to have repair work done at there center!

Te
Review №54

Friendly and fast! They even washed my car when they completed the job. I will go to them for all my body work from now on. It looks like the Benz never got in to an accident 😍

Mi
Review №55

Very professional and gets the job done quick! Oh and Great customer service!

Ma
Review №56

Love the service ! Prices were super fair, I got a rental car that was awesome and super clean. Service actually took lees time than what I had anticipated and everybody from front desk, to assistant and the person that gives you the walk around after the car is done was AWESOME. Think Chick-fil-A of auto body shops, this is it. Thank you for making my car perfect again.

Do
Review №57

I was recently sideswiped by someone on the turnpike and my insurance (Geico) told me to go here. From the very start, scheduling to actually doing the work on my car, took only two days. Very fast and everybody says good morning and asked how I was doing, which these days everybody is in a hurry. They took the time to explain everything to me and the enterprise on site only took a few minutes. Very professional place and very friendly people. For any repairs that might pop up in the future, I will for sure be a customer again.

Da
Review №58

What a great experience! Duncan gave us accurate information, always kept us closely in the loop, AND delivered the correctly repaired vehicle ON TIME! Theyve earned our respect, our trust, and any potential future business. Thank you, Carolina Auto Body!

Da
Review №59

I had some concerns and Venessa in the office was really helpful. She took the time to listen and give me good info. Great people at this location.

Al
Review №60

Excellent experience from bringing in car, to estimate to delivery back. Professional and responsive from start to finish. I highly recommend them.

Me
Review №61

Great and friendly service. Kept me informed of when to expect my car being done. Rental car on property. Fantastic experience.

Jo
Review №62

Duncan was a wonderful guy and gave great service. Vanessa also gave amazing customer service. My experience was fantastic and I would recommend this place to anywhere.

To
Review №63

Fast service, great people really recommend

Qu
Review №64

Update to my original 4 star to 1 star review. 8 months ago I took my Benz GLK350 to get repaired. I had a minor accident on the right side and Geico sent me there ( I had issues with their repairs, and they told me to have the dealership look at it. This was my first red flag.)I also had a dent on the Hood that I repaired out of pocket. Well the hood is chipping after 8 months. I haven’t decided if it’s worth going back to them or if finding a new body shop would be a better option.

Ch
Review №65

From the time I walked in the door until the follow up phone call I received the day after picking up my car they were first class. Their workmanship is perfect. I will take any of my cars there if I ever need work done again. Its rare to find such detail to customer service like this anymore. Great job!

Re
Review №66

My husband and I love Carolina Auto Body! Sean took excellent care of us and they kept us up-to-date throughout the process. Not only did our car look fantastic when we got it back, but they also finished earlier than the original estimated time! Highly recommended!

Al
Review №67

They finished repairs on my car a week ago and have been holding my car because they didnt filled the paperwork properly with the insurance company. The rep had the nerve to tell me that I should pay them out of pocket when he failed to send the correct documents. This is unprofessional and frankly a total disregard for my time and resources. Ive never had a shop withhold my vehicle when they are clearly at fault. Im still waiting on my car and will update this review when I receive it. If you can, go somewhere else. Not worth the trouble.

Mo
Review №68

They did a great job on my car. Made the process really smooth. Would highly recommend to anyone.

Wa
Review №69

They did a good job on repairs to the vehicles fender that was scraped but the paint does not match you can definitly tell where the car was painted as its a darker color than non painted area. I did bring this to their attention but they insisted that its close enough. Most every can tell its painted and in the sun its very noticable difference. I do like the shop they try to take care of you and the pricing is better than high end shops but paintwork was below average on matching.

Br
Review №70

I was planning on getting 3 estimates to repair my car from a recent accident. I went to Carolina Auto Body first because it was closest to my house. I was so happy with the price, the facility and with Duncan that I didnt bother getting other estimates. They did the full repair in just two days and it looks perfect, I cant tell there was any damage at all. Hopefully Ill never need an auto body shop again but if I do Ill go back to Carolina.

Ve
Review №71

It was all on time! Amazing customer service and stuff! The repair came out perfect! I am pleased after all!

As
Review №72

Great customer service! Always kept me up to date on everything! Never settled for anything but the best!

Sh
Review №73

After getting 2 accidents in 3 weeks and having my car fixed both times at Carolina Autobody (as well as an accident a few years ago as well) I would say I am an expert. Steve and Vanessa were beyond helpful, and conscious of my time. My car is as good as new, again!

De
Review №74

Great service for a great price!! In and out the same day! Staff were also very professional and pleasant! Will definitely come back! Thanks Mario, Max, Jeff (?? Sorry) and the rest of the staff! 😁

ja
Review №75

Just like last time, great service. will recommend n come again if need be. Duncan was a great help explaining things n keeping me informed so every thing went smoothly. car looks very good.

An
Review №76

Great service. During a difficult time they were very good to me. They call me every day with news on the status of my car. When I call the answer quickly. When I went they attended me very fast. Highly recommended, especially if you have Geico like me.

DI
Review №77

Great experience the entire staff very professional. Duncan Fernandez was the service writer that was assigned to my vehicle, Great job Duncan your professionalism shows you get 5 stars from me and the entire stafff

Pe
Review №78

Carolina Auto Body was excellent to work with. Courteous and knowledgable and i was very pleased with the repair work. The best customer service i have had in a long time . I highly recommend this company

co
Review №79

Carolina autobody did a fantastic job on my car and worked very well with my insurance company to get my car fixed in a timely manner. Everybody I dealt with was professional and I highly recommend this shop to anyone.

Ja
Review №80

Carolina auto body did a great job with my car. However the Enterprise within the body shop is run by scam artists. At no point was I given any paperwork for the rental, barely a quarter tank of gas and then charged even though Geico was supposed to cover the full cost ( apparently my rate had additional fees that were not discussed until I had a bill on my credit card). Thank you Carolina for great service and making my car look brand new but please find some better Enterprise staff.

tr
Review №81

Excellent service

Be
Review №82

I had a great experience bringing my truck here. The staff was very knowledgeable and extremely friendly. Thank you Carolina Auto Body!!

Ma
Review №83

I have been to the Tamarac location several times, and the staff there are very friendly, professional, and do excellent work!!They kept me updated all through the repair process as well. They also helped me at no charge for a minor problem. They are awesome and I highly recommend them!

Re
Review №84

Very helpful, professional staff, they made the whole process stress free, kept me updated every day until my car was ready, I definitely recommend this place.

Je
Review №85

Had a great experience here at Carolina Auto Body. Julie is awesome... kept in contact with me until my car was ready. My car looks great!

Ll
Review №86

Very impressed with the professionalism. Didnt feel like a typical body shop. I had very minor damage from a key that wouldnt be more than my deductible and they did the repair at a fair price. They also detailed the car before giving it back the same day!

TJ
Review №87

I had a really great experience with them. My truck was fixed in 2 days and they did a phenomenal job. The customer service professional and outstanding. I would recommend this body shop. Great job!!

Gr
Review №88

Steve was AWESOME!My car was done in no time, Steve kept me informed of my cars repair status throughout the entire repair process. My car looks brand new. A+++ for Carolina Auto Body- Tamarac!

Pa
Review №89

I brought my BMW to buff out some scratches and repaint the hood because it had many chips in the paint. They did a phenomenal job and the car looks practically brand new. It took a few days and they called me daily to give me a status report. They were also kind enough to drop and pick me up from my home. The price was more than fair. I highly recommend them!

Ma
Review №90

I had a really bad car accident and this shop was able to repair my car and have it looking brand spanking new. I loved their customer service and how attentive they were to my needs. I am beyond happy i chose this shop for the repairs of my vehicle. I would reccomend them to anyone. This is a very professional and trustworthy shop. They had my car ready ahead of time and the detail job was awesome!

Ja
Review №91

So unfortunately I got into a car accident which wasnt my fault. I am very picky when it comes to people fixing my vehicle. The moment I went to Carolina Auto Body they made me feel like they wanted to help me and made me feel comfortable. The service was great and the vehicle turned out perfect like nothing ever happened. Which was my main concern because my car is burgundy and that color can be hard to match. Overall I would recommended this place to anyone.

Sa
Review №92

Super friendly and professional. I had to visit them in a stressful situation (my window had just been smashed) and they made the process for repairs and car rental by coordinating with my insurance company. Had my car back within just a few days, communicating throughout. Would highly recommend!

Ro
Review №93

Amazing customer service, I havent seen this in a while. Constant communication to let you how your car is doing and to give you updates. My car was like brand new when I got it back. Thank you!

Ba
Review №94

The service I received at Carolines was excellent. I met Duncan at the very beginning,he looked at the car I got a great estimate the work was fantastic and I am very pleased. he did a wonderful job they all did a wonderful job

Ev
Review №95

The staff were courteous and professional. I want to personal thank Nick for going beyond the call of duty. My car now looks brand new. This is something I did not think would happen to my car(hit and run). I was glad that Carolina Auto Body Shop was there to help me. Once again thank you Nick and your staff. I will recommend customers to your shop.

jo
Review №96

I really want to recommend Carolina Auto Body Shop to everybody. They did an outstanding work on my car, I am very pleased and very satisfied, I couldn’t chose a better shop to have my car repaired. Thank you Carolina Auto Body Shop, you are the best.

Ir
Review №97

It was a wonderful experience everyone I dealt with was courteous and knowledgeable

Br
Review №98

Steve was great. Kept me informed every step of the way. Great job!

Ro
Review №99

Its very unfortunate and scary to be involved in an accident, but this body shop made the process smooth and seamless. I received phone calls about the status of my vehicle but also text message updates. My vehicle was finished when promised. The staff was attentive and professional. Definitely take you vehicle to Carolina.

We
Review №100

I was very pleased at the level of professionalism shown by Carolina Auto Body. They kept me informed every step of the way. The finished car looks amazing, too!

Information
27 Photos
100 Comments
4.6 Rating
  • Address:7415 NW 88th Ave, Tamarac, FL 33321, United States
  • Site:https://classiccollision.net/autobody-locations/classic-collision-of-tamarac/
  • Phone:+1 954-366-3049
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Car detailing service
  • Car repair and maintenance
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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