Service King was beyond amazing. When you bring your vehicle in they truly take care of you and show you that you matter. This is a place of professional, kind, and wonderful people who I would love to take out for a beer. They deserve it. While my vehicle was there, I knew it was in good hands. After my car was serviced they realized they had made a mistake. They admitted it and did whatever they could to remedy the situation. Thank you Service King for being awesome!

My experience was from an insurance However the overall experience was timely, courteous and professional. Still waiting to hear back from them on parts that are / were backordered for my car. The parts needed or merely cosmetic however, still waiting

Had to take my car to have a side panel repaired. They did an excellent job. Alyssa made the process smooth and easy, and the repair was done faster than expected. 10/10 would use again if necessary

Helpful courteous staff, they even let me come a half hour after they officially closed so I could pick up my car and not be stuck without it after it was finished. Eddie went above and beyond for me

I feel like the work done on my car was rushed Front lip was not put on correctly missing all the screws Making a bunch of noise on the way back home

Service Kings customer service is amazing. They go above and beyond any shop I have ever been too. I got a flat tire on my way home from work. I pulled into their parking lot due to realizing my tire was flat and not drivable as I ran over a screw a mile back. They were closed. An employee was leaving and I asked if someone could help me. She kindly said let me check to see if any of my guys are still here. The manager and assistant manager were just getting ready to leave. They helped me with my tire so that I could get home to fix it permanently . They were so gracious and had a great and positive attitude the whole time. They could have been annoyed to have to stay late but they did not. That is what I can amazing customer service. Highly recommend this business.

This is my second time using Service King Collision on Bush Blvd for collision service. The paint job is excellent, they do stand behind their work, and offer a lifetime warranty on the work to the original owner. They will provide a rental car at their cost if they need to keep the car for a while to redo the repairs even after the insurance has settled and the car was turned over to the customer previously.However one thing has become very evident to me now that I have been there on two separate occasions. Service King at least at this particular location does not have anyone doing quality control before the car is turned over to the customer. One of the managers admitted to me that this is true due to the volume of work they perform. This time on my vehicle a reflector with a crack in it was not replaced even though I pointed it out the person doing the intake, the bumper was not properly secured in the center, and the car model badge was installed with the letters scrambled.The previous time I had the car in the shop the body panel gaps were completely ignored, the headlight assembly that was replaced no one bothered to aim it correctly and was blinding oncoming drivers, twice they used plastic fasteners with broken tabs, and left tool marks on the screw heads, and there was paint over spray on rubber gaskets. To this day the front bumper cover keeps popping of the keeper on the side where the repair was done. The factory side does not pop off.Standing behind their work is great but if you have to keep coming back for the same thing over and over it becomes a burden for the customer from missed work hours, and the aggravation of having to remove all personal belongings and move them to the rental car.

These people will take care of you, and fix your car. Love their service.

Not fixing the car there but the online estimate was fast and painless. Four stars because I thought the estimate was a little high for the repair needed.

They did an amazing job repairing my car! The customer service is top notch! They kept me informed almost daily on the status of my vehicle and it was ready a day earlier! I highly recommend!!

Very professional. Kept me informed throughout the repair process and delivered on time. Outstanding customer service. I would recommend using Service King for all collision needs.

They are so kind, caring, and understanding of our situation and explained everything to great detail! I would definitely recommend service king for any collision repair.

I absolutely recommend this business. I took in my banged up car and got back a car that looked brand new. Everyone I dealt with there was professional and pleasant to deal with. They over communicated the progress of work and handed the vehicle back to me a week ahead of schedule. Five Stars!

I had to return 3 times to fix or finish work on my car. Very friendly staff but based on how many returns I had to do to get it right, I wont be doing work with them again.

This Shop did an excellent repair on my vehicle. Personnel are friendly and kept me informed of progress by text. I rated a 10

The staff is very professional and polite. They kept me updated throughout the repairs and the car looks like new. Very pleased and would definitely recommend to anyone. Thank you !

I give service king 10 stars #1 car repair shop in Tampa my car always look brand new when they finish, did a terrific job on my car twice👍👍

I understand social distancing but ignoring my phone call and taking the time to setup everything in the picture instead of taking my drop off? What a scumbag move, it shows why all their business is from insurance companies

I was very pleased with the service, they made the whole process 10 times easier for me, I dropped off my car for repairs and they even took care of bringing my rental car to me, so I didnt even have to move. They took the time to explain everything thoroughly to me, and I really appreciate it!

Had an accident on a Saturday night, did a lot of damage to the front and whole drivers side of my car, Service King is a preferred repair shop of my car insurance so I called them Monday and they said bring it right in. They did a photo assessment of my car when I got there, only had to wait about 15 minutes and the rental car company came an picked me up, the next day the service manager called me with an estimate and a time line of 2 weeks for repair. They updated me daily on progress of the repairs and they actually had my car finished 6 days early, they did an outstanding job, my car looked brand new. They had my car also cleaned inside and out. Will definitely use them again if needed.

I was a hit by a tow truck for no reason off fletcher last November without proper compensation. However this collision center did a great job at repairing my body work and doing an overall check and maintenance. Automated: Pentagon national security verification/release

They handled my insurance claim quickly and very professional. Did great work, were very nice and kept me totally informed on progress. Thanks to all.

Fast appointment setup on estimates.

Customer service was excellent. My repair tech Sergio kept me up to date from start to finish. He treated me like family and took care of my car. It sucked getting into an accident but he eased my anxiety and took care of everything. I definitely recommend this location! Thanks so much again service king They got my baby back on the road!

Everything went well. Jeff is Awesome 👌

For: Service King Busch Blvd locationThis place is the best because of JOHN D’ELIA. Please ask for him when you call, trust me!!!! He has a passion for what he does which is a major reason why you will be more than satisfied with anything they do on your vehicle. I am a car guy and extremely picky with my vehicles. I took my 2020 Honda Accord sport to him after I got T-boned and he made sure i got it like the day I got it from the dealership! Flawless!!!! Not even joking, John and his team pay attention to detail and actually care about you! (Rare) John is very personable, extremely knowledgeable, honest, listens, cares, and on top of that will get the job done with a smile on his face!!!!! AMAZING. #blessed #givehimaraise #excellence #leader #donttakemyword #experienceForYourself ⭐️⭐️⭐️⭐️⭐️ 🤩

The end to end process provided by service king was professional, filled with quality, pleasant, had great communication, kind staff and produced a perfect repair. All for reasonable price and quicker turnaround then expected.

The staff was very professional and kept me informed each step of the process. The work was completed to perfection. I received my car back a week earlier than the original promised date. I would use this company again and will recommend them to friends.

This was my second repair by the folks at Service King. They were fully setup for almost contactless service. The only time I was less than 6 feet from the friendly, professional, masked associate was when she handed me the receipt to be signed. Sorry Im terrible with names. Once again the work on my vehicle was impeccable. The paint match was perfect. The seams lined up. Alex, the project manager stayed in touch with me and the insurance company on any issues. The company also uses text messages to keep customers informed of the progress with a link to an online look at where your car is at in the process. Hopefully, I dont ever need these services again 😁 but if I do they will be my choice.

Very friendly people welcoming and understanding and knows how to treat people Carlos and Greg was kind and friendly and they did the work on time thank you guys to have me back on the road driving.

They did a great job look amazing.

Would highly recommend. My experience was great from the beginning in that they were honest and quick to follow-up from the get-go. My car was ready 5 days ahead of time. I felt very comfortable with their modified COVID-19 protocols.

I recently had my car repaired at Service King. The whole process was terrific. The customer service was excellent, and my car was repaired on schedule. I wholeheartedly recommend this company!

Alyssa John and Alex. Those names stood out to me. Great service very professional great price and finished way faster then I anticipated. Officially a life long customer. Special thanks to Alyssa and John.

We had to repair the back area of our car after an accident and decided for Service King after reading the reviews. Best decision we have made. The staff is excellent. Very grateful to Jossie Rosario and all her coworkers. They fixed the car in a very short time and looks amazing again.

Had to have my wifes car in the shop after an accident. Rarely do you hear of five star service from an Auto shop, but Service King deserves 10 stars. The extra mile they went really shows. The car was ready in a week and looks better than when I drove it off the lot the day I bought it. Outstanding service. Everyone there deserves a pat on the back and a gold star for setting the gold standard. You have my business for life!

Wish I can give them 0 stars. The worst repair shop you can possibly find. Too bad I still have to deal with them.

They were awesome! Kept me updated the whole time, got my jeep in and out, looks awesome!

Nice staff. Car is still there but we have found their team to do very detailed work and they do not take shortcuts to get the job done faster. We are very satisfied with the work they have done on our Explorer.

Superb customer service keeping me updated and great quality of work

Had some work done on my Jaguar X type after someone hit my car parked. Although this was unfortunate, Service King treated me with such great care and professionalism. They kept me well informed throughout the whole process. When the car was done I was a bit nervous but, they left my car looking brand new inside and out. The damage that had been done prior wasn’t even slightly noticeable. I would definitely recommend it to anyone looking for an honest, professional, and well-rounded body shop. Thank God for Service King.

Getting into an accident is never a good time; especially when it’s not your fault...Having said that, Service King made what was already a stressful situation completely stress free. They made the whole process SUPER EASY and kept me updated throughout the process. Everyone I interacted with was very kind and professional, especially Josie 😊 Thank you for the great service!!! ~S. Weber

I have done business with MANY body shops in thea area but I was blown away by the service I received at SERVICE KING. They truly went above and beyond and the have my recommendation

Service King was professional and courteous and kept me informed and updated through every step of the process. Would definitely recommend - second time they’ve worked on my truck and flawless work on both occasions.

I have has several of our fleet vehicles repaired here over the last few months. Quality of work has been fantastic. Tim is wonderful to work with. He is always right on top of things throughout the process.

They dont respond well, act like youre an inconvenience to them when you call

Tony and Carlos were amazing. Thank you for everything.

Danielle and the rest of the staff were amazing. Hands down the easiest process Ive ever experienced! I was so pleasantly surprised. Thank you guys so much!!!

Good service they did an awesome job

Did a great job on the car and great communication.

Great place to go for getting your car fixed. Very friendly and helpful. And they know what they are doing.

Awesome Job, Fast Friendly. Wow that was easy!

I was recently in need of their services & in addition to excellent customer service by Sergio, the bodywork performed is indeed perfect.Although it did take longer than originally projected I was kept informed at every step of the process.The front office was clean, bright, inviting to clients with a childrens waiting area, a coffee counter.There was an email with link connection set up for me to follow the progress.I would definitely recommend this shop to anyone asking for a referral.

Finished before my actual date I was suppose to get my car! Good service!

Is there a way to give more than 5 stars. These guys are the best and Alex was fantastic they keep you informed about what is happening by text. You do not have to call or wait for their calls. These guys are very through. I do not know why an insurance company would recommend anyone else. If your insurance company gives you a choice calls these guys and also ask for Alex

I got into an accident (someone rear-ended my vehicle pretty hard) and my rear bumper was demolished. The insurance company referred me to Service King for my body repairs. Since they were contracted with the insurance company, I expected to get adequate service at best. However, they were absolutely wonderful in quality repairs and service. Carl was the gentleman who took care of my needs. He wrote down the concerns I had and even followed up with me later on. In addition, he even gave me his personal cell number in case I had any further concerns or questions. The manager, Bobby Hall, also reached out to me and made sure I was have a pleasant experience. In the end, the quality of repairs were awesome. I LOVE my car again. They even gave it a little wash so that it was all shiny and pretty.I cant express how wonderful the service was from this body shop in addition to having my car look beautiful. If youre thinking about taking your vehicle anywhere, whether its due to an accident or you just want to freshen up your car - then take it here! You wont regret it.

I usually don’t post a review but this time it was really bad! Horrible experience. Wish I could give negative stars. I had to take my car back more than 3-4 times to get it fixed. It took over 6 months to get it fixed. I would not recommend this repair shop to anyone who has Tesla. They not only take long time to fix but they are not trusted. They gave us car back without fixing it. They gave us many excuses and still are doing it. We are still waiting to hear back from Manager John regarding the situation. In short Tesla owners don’t use this shop for your repair.

Best of the best 100% recommend. 2nd time and came back for a reason

Great staff, Kizzy was wonderful. Car was done on time and the work done is outstanding. Would go back again.

Money is not the only thing on their mind!!! Had a flat tire while driving on Busch Blvd. Pulled in to their parking lot to change the tire. Low and behold am missing the lug nut wrench. Asked for help, and one of the managers, John, asked a tech to help me get the spare on. Upon finishing up, offered to pay for the services, and John declined. Not only that, the tech who helped me would not take a tip. Something tells me this is a great place to get some honest and ethical work done on your car. I will be recommending them to everyone I know... Thanks Fellas!!!

Exceptional team here. I would like to start working for them.

They were wonderfully helpful and very pleasant.

Great friendly customer service and fast and good repair

Friendly trustworthy staff with integrity not easy to find in the lucrative auto biz. Jesse is the greatest! Highly recommended for all your auto body needs.

Great experience here. Have had two cars repaired here and really felt they did a great job and made process as easy as possible.

In a time where it seems like every company is putting profits over the people it serves, Service King is a welcomed exception. They had the decency to cover my remaining days I had on my rental while I was out of town for work when my insurance company (USAA) refused. This place has a great culture and provides excellent service!

Terrible experience with this company, a complete failure in communication. I was referred to Service King by my auto manufacturer (Tesla). I called and set up an appointment for a free estimate and I was referred to the Armenia location by the representative. I went there and Chad gave me an estimate. Later when I went to schedule my appointment they told me I couldn’t bring my car there and I would need to take it to the Busch location. Sergio (Armenia) told me he would forward my appointment, but I later learned that never happened. When I learned that my appointment time couldn’t be honored. I requested to speak with a manager and I was told the GM John was busy and would follow up, but never did. I went in person and spoke with John after I explained what happened, he simply indicated, “sorry, have a good day” and made no attempt to rectify this situation. Terrible display of customer service.

5 stars! Very happy with the service and work done to my car. It was also done a week before the estimated time. I got text updates often about the status of my car. Thank you service king!

Great customer service.

They provided good recommendations. Highly recommend this place for your vehicle services.

My wifes car broke down and she just managed to get it pulled in here. The staff was very helpful and stayed with her until the tow truck came. Great staff! Thanks Guys!

Excellent work communication job was completed in an extremely lengthy time over a month which would have been nice to have known ahead of time there was an issue I still dont know what it was however they did do a great job repairing the vehicle but I had upgraded the rental so it cost me several $100 extra I would go back though

These people are professionals, timely and decently priced plus their color matching way better than Gerbers across the street

Jossie Rosario was a true professional who made sure she provided EXCELLENT communication and service through out the entire repair process !

I got my car repaired at this shop because someone rear ended me and this was the shop the insurance company had me use. I can honestly say that I did not have the best experience. For one thing, they had my car for almost two weeks past the due date, which was almost a month and kept extending the completion date of the repairs. After it was all said and done, one of the rear lights they installed was defective, so I had to go back to their shop. However, the General Manager John was very apologetic and gave me a restaurant gift card for my troubles. It was a nice gesture in an attempt to make things right.

Everything was great with my experience. Mike is the man and was awesome to deal with.

Service king quality work worth your time

Great customer service and a beautiful job on our vehicle.

Great service takes a while to get your car back mine date was quoted for 1 got it back in 17 days but the paint was awesome on my car

Sergio did an awesome job with my Dodge Durango and keep a great line of communication and was very honest and professional

Thnk tim for getting my car asap

JOSSIE Rosario was great she made a bad week turn out great my vehicle was fixed in 2 days she took care of everything and always kept me informed of the repairs highly recommend

Inconsistent customer service--seems no one knows what is going on with our car. Received a text that it would be ready on the 25th of March a little over a week ago. Then received a call saying it would be ready this past weekend.(we were out of town and couldnt come on Saturday) Called this morning to verify it was be ready as I was returning the rental car. Told it wouldnt be set until this afternoon. Given the past experience, I called again to double check--Theyve been telling me about the wrong car this whole time. Currently on Hold for the last 20 minutes while they try to figure out whats going on with our vehicle.

My brand new car was rear ended and I choose Service King for my repairs. I was initially concerned over some miscommunication about my appointment. But Jossie took over when she sensed my frustration and got me taken care of quickly. Their Uber was in use so an employee took me home since my rental was not available. Jossie kept me up to date on my repairs and my car looks brand new again. They even cleaned my car. Very happy with the outcome.

They did an awesome job repairing my car.

Went by this afternoon estimate matter being referred by USAA; quick prompt Service but, very personable.

Quick well done repair. The two women in the front office are less than professional.

Brought my car for repairs, it was released 1.5 months ago. Today my new tire blew out because it was so worn down and the other one was close. Service King didn’t fix the alignment so now I need three new tires and an alignment. Very aggravating.

Great service,Wonderful work, My truck was finished before expected

Worst customer service I ever had. Took forever to fix my wife’s car and never called to update on the process of the car.

I didnt get svc here. Price was too high. Plus they were talking about taking my window out just to paint my bumper. No I will not. So i left.

Horrible experience. Wish I could give zero stars. I’ve had to take my car back three times and still waiting for it to be done.

Jossiewas awesome!Great customer service!

Great service and great staff. My car was dine early.

Gets estimates done in a timely manner.

Second time coming here, for two different accidents, 6 months apart and they remember people. Staff is always friends and very professional.

My experience here was less than one star but this is the lowest rating possible

Would do no stars if possible. Worst customer service ! Takes forever and still had problems. Ive had to take my car back twice and Im still waiting on a part for over two months. They wouldnt even return my calls. Had to get my insurance company involved so hopefully my car will be finished soon.

Great service nice staff

Their customer service is on point.