Went to Mavis last week and Anthony is amazing. He helped me with my door knob and seat along with a lot of other things. I appreciate him making sure that everything was in working order so I didn’t have to worry. Definitely will recommend him moving forward

Jessica has exceptional customer service and Chris did an amazing job on patching my tire. Though they were busy (because they are just that great), Jessica was still able to squeeze me in and out at a decent time. I recommend everyone to get serviced at Mavis. This was my first time at Mavis and they have gained the trust and loyalty of a new customer!! ☺

Great services! They fix my tire in minutes!! Anthony and Jessica are awesome people!! I recommend this location 100%.

Jessica was very friendly and welcoming when checking me in. Miguel worked on my car and he was very efficient and fast. He really knows his trade. If anyone needs work done on their car, make sure it’s done by him. You won’t be disappointed.

Fast and friendly service. Its always worth the drive. Many times over, I have compared pricing and considered the quality of work and these guys are always on point. Highly recommended.

Went in to get a tire patched and yes they got it done but take a look how they left my rim!!!I am beyond disappointed and upset! This is horrible because I take pride in keeping my Jeep Wrangler nicely taken care of!Avoid this location if needed because this isn’t fair.

A cashier named Jessica was very nice. She provided good customer service. She was attentive to our needs. She made the process run much smoothly. They provided great service. Im definitely bringing my other vehicle to them. I recommend mavis tires

Lied to about things that were not wrong with the car. I am a mechanic. I visited their shop twice. Twice I was lied to about issues on two different vehicles. Major lies. This shop failed the test 2 out of 2 times. I recommend the reader finds a shop with integrity, and competency. The Corporate Office will be getting a communication from me. This kind of behavior merits closing such a location. Between their two lies on the two vehicles the total charges came to approx. $2,700.00. I have the written quotes. I also have the pictures of the supposedly defective parts to prove them wrong. I will never deal with any office of Mavis Tires again. I will also spread the word as far and wide as I can about their dishonesty and incompetency. Not only were they dishonest, they made me wait 4 hours beyond my pre arranged appointment to begin work on the vehicle my second visit. I am disgusted.

Great service! I had just bought 4 new tires and of course 2 weeks later one of my tires went flat due to a nail. I called and spoke with Anthony and he told me to bring it in with no hesitation. My tire was fixed and ready to go with in 30-40 mins! Also thank you to both Jessica and Anthony for your great customer service!

Great service, awesome customer service, hardworking employees.They made my horrible day good again . Thank you for fitting me in Jessica and caring about your customers so much. While Waiting for my car to be fixed I saw how hardworking everyone there was. They are honest and really care about their customers!

Awesome place. Always nice and quick. This location even installed wheels and tires I brought in free of charge. Genuine people that help when they can.

Everybody was super nice, they helped with everything i needed and answered all my questions. Great staff, definitely coming back to get maintenance on my car!

I thought the reviews were too good to be true, so when my car needed new tires I decided to try this place out. It did not disappoint! I felt the prices were fair and the service was really great. I didn’t feel like I was being haggled or talked into anything I didn’t need. I took in my car on my lunch break and it was finished by the end of the work day. Super convenient. They even communicated that it would be at least an hour before they even looked at my car, which was fine, but it was good to know nonetheless. Highly recommend for tires! Will definitely be back for oil changes and other services. Thanks so much!

Recently purchased a set of four brand new tires. Very happy with the end result. Vehicle rides like new again. Jessica at the front desk was very courteous and answered all my questions. Expectations for time of installation was exactly how they were communicated.

Great service! I brought my vehicle in to have the tire pressure checked and it ended up needing more air in the tires and a tire repair for a slow leak. I was very happy with the job and the same day service. I would recommend them to anyone who needs the services they provide.

We have been dealing with Rob Albright for many years now and we wouldnt consider going to anyplace else for tires or service. He is the manager at Mavis Discount Tires and will work with the customer to achieve the best possible deals. We trust him completely and so should you. He runs a very good crew so our confidence that everything is done correctly is never in question.

Overall an excellent place to get tires and other car maintenance like an oil change.Went in after scheduling an appointment the previous day through their website. Received excellent help selecting a change of rear tires as well as an oil change. Service was relatively quick even though it was crowded.They had phenomenal customer service, as all of the employees were very nice and accommodating.

The folks at Mavis are amazing individuals. Carlos and the crew were so polite and patient. They were very professional, courteous, and knowledgeable in their profession. They were extremely customer service oriented. I would recommend any and all tire service needs with this 5 star company!

This facility has never failed to satisfy. The crew has always been honest and professional. I have visited this location many times over the past 19 years. Thank you for taking good care of my cars.

Im confused, was I there? Im not confused that they had no idea that there was a customer in the lobby. Two staff looked right at us, never said a word, walked out back never to return. I believe that others had a good experience here, which is why I gave it 3 stars. Must have been a bad day for them. I went to another shop I have used in the past, a little out of the way, but always welcomed and services are too notch.

Jessica was absolutely fantastic!! Would recommend 1000% Will always come back!

We are new residents here in Tampa and have really struggled to find a new network of dependable, trustworthy service providers. We have found the people at Mavis are absolutely amazing. We have had several occasions to need their service and each and every time they get us in right away and are 100 percent honest with the services they provide. We have tires that require 80 pounds of pressure and we have tried many other repair facilities to have air put in the tires and they are always unwilling to help. There has never been a time that they have not stopped what they are doing to help us out. At a time when parts are hard to come by they have jumped through hoops for us. I would like to give a special thanks to Rob Albright for taking such good care of us. I would highly recommend these guys to anyone.

This shop could not be more convenient for those of us who live in New Tampa. The two men in front- Don and the manager Rob- are strong customer service. The work is always done quickly. I ride my bike home from there, and ride back when the work on my car is finished, and there has been very little disruption to my day. Fair prices AND free tire rotation!

I can go anywhere for tires. I can go anywhere for auto care. I choose to go to this particular Mavis because of things I cannot get elsewhere - namely amazing client service from all with a little extra thrown in from Jessica and Anthony. Thanks guys - much appreciated...

Mavis did a fantastic job for me overall. Jessica at the front desk gave me realistic expectations about my tire and provided excellent customer support. Thank you guys for your help!

This is beyond the best place to go for auto repair and tires. The staff and mechanics are wonderful! They treat you well and dont over charge! I will definitely come back.

Rob was AWESOME very professional and friendly. Im not to sure about the mechanics in the back bc as I waited in another vehicle for my vehicle I watched the guy take several smoke breaks leaving my car sitting. But Rob got right on it & got my car outta there. Thank you I will definitely come again & ask for Rob! Thank you.

Was by 08/20, so a month and a half ago. I got my windshield wipers replaced. Within a week the left one was struggling to stay on, got my dad to fix it. I figured no big deal. Today, a month and a half later, the right one snaps off while I was on an interstate. Had to choose between driving through rain without wipers or scratching my windshield. Great customer service, terrible car service.TLDR: Both windshield wipers had to be fixed within 2 months of replacing them here. If I cant trust them for this, I wouldnt for much else.

Very good service. High recommend

Had an issue with several brake lights being illuminated. Was immediately greeted by Rob who was very helpful They kept me updated and provided good service. Overall a nice experience for my first time visit.

Purchased my tires through Amazon and included the service to get them put on at Mavis and I’m very happy with my decision! I was surprised at how fast they put the new tires on. When picking up my car all I had to do was initial and sign a paper and they handed me my keys! Super easy process and would definitely recommend Mavis to anyone!

Came in with a puncture after sitting for 2hrs at another shop and them saying oh we cant fix butt we can sell....Brought it here these guys fixed it for free within 10 minutes.... absolutely amazing and great serviceWill be using these guys for a long timeIanCity plumbing services llc

I have been coming to this location for many years. I have always had positive and thoughtful help in maintaining my 4 older vehicles. Rob and his entire staff have always been there for me. Excellent customer care…always remembers my name…

Jessica was w. Treated us Like family. Excellent service and customer support, cant ask for more. Make sure you see her. Great smile too.

Out standing help. Being from PA on vacation Don J. was able to get me back on the road. Resolving a tire sensor issue. Thank you for that I am not a fan of warning lights lite on dashboard for over a 1000 miles.

My tires were ordered and came in pretty fast.. The managers are very very PROFESSIONAL.. recommend this shop to people in Tampa for sure...

I was able to get a new tire with a high rating at unbeatable price! Jessica is so awesome and I would highly recommend this shop for all your auto repair needs!

Jessica and Chris were very friendly and helpful. The staff and atmosphere made me feel comfortable and welcome in an environment that is normally very intimidating.

As always this place is great! William got me an awesome deal on tires, much better than any of the nearby competitors. William was very friendly and knowledgeable. I would highly recommend Mavis at Dona Michelle to anyone looking for an honest, quick, and customer oriented shop. William got me in right away and was not pushy to sell me anything I didn’t need, not like the regular tire shop... Thanks William for getting me the beat deal and for excellent customer service! I will definitely be back.

Really good experience. Friendly staff and trustworthy products, a great combination. A good place to change your tires and check on your brakes.Highly recommended. Caring assistance by Jonathan.

Excellent experience Rob and Jessica are the best. Will recommend them to everyone. Many thanks .

Jessica and Anna were very quick in action to take in my car and have quick check if all wheels and Was on time to fix my front Tire... Appreciate

Rob and the rest of the staff have been so kind and helpful! I was there at the end of April and got brand new tires and they did a great job, but of course my luck I managed to get a nail in one of the tires a few weeks later. Again, they were super fast and helpful when I brought my car in for a tire patch. Will definitely be going there again!

Great group of professionals from Jessica at the desk, Chris, to Johnathan doing to the work!!! BIG thanks for helping us out on our Porsche...you folks are the best!!!

I love that Jessica put in effort to help my car and recommended the best tires for me❤️

Very helpful and nice and fixed my air pressure warning light for free, when my tires go I’ll hyu then

Great service and price for an unexpected screw in the tire this morning! Efficient and easy, even without an appointment on a busy day. Appreciate the recognition of first responders and front line workers. Quality business doing quality things for the community.

Rob has always taken great of me!

Service was really good . Came in at 8 am on a Sat had 2 tires put on out in about 40 min. Very happy with the price of the tires as well.

Rob and his crew are great! We always recommend them to our friends. They are knowledgeable and friendly. We get all of our tires from New Tampa Mavis.

I was able to get a tire patched up same day ready to go nice and easy! Recommended!

This place is COMPLETELY UNPROFESSIONAL the mechanic on duty is a poor excuse for a mechanic. I dropped my car off on Wednesday at about 11am for a wheel alignment NEVER RECEIVED A COURTESY CALL they kept my car over night when I called Thursday morning they had the nerve to tell me my car was in a car accident is which this is false information I have had my car for 3 years with a clean car fax review. When I got to the shop to pick up my car the “mechanic “ was rude and bothered to answer my question regarding why he thought my car was involved in a car accident. He clearly didn’t know what he was doing . I took my car up the road to next shop where I got my wheel alignment with out one problem and everything mavis mechanic claimed was wrong with my car wasn’t… now my car in running fine and they called me 20 minutes after I dropped my car off At the other shop they called me to tell me everything I needed to know 1.5 hours later driving my baby home with a great job done from another shop .

Jessica was very helpful even with my emergency I was able to get it done!!! Very reliable for service!!

Great Service Manager,and workers was very friendly very inexpensive I highly recommend them to anyone who needs tire repairs,Brake&Rotos etc etc

On Monday, September 20, 2021, I received the worse service ever at Mivas Tires and Brakes (17325 Dona Michelle Dr, Tampa, FL 33647), I was visited by a representative of That Awful II Monday, September 20, 2021, I arrived early for an appointment I scheduled online with Mavis Tires and Brakes. After 1.5 hours, I had to ask what time will my vehicle be in service. I wasted my morning waiting for an oil change. I did not receive an apology, and the manager charged me an outlandish rate for a regular oil change.5(QTS) 5W30 Val Maxlife Oil $44.95Dollar Discount (Online coupon) $10.00Labor Oil Change $14.00Oil Filter $4.50Misc. shop supplies $1.60The total charge for an oil change: $59.18I have never paid this amount before for an oil change. I trusted this awful company to conduct business ethically.

Anthony & Jonathan were very professional and honest about the problem I had with my tire and were able to take care of it. I appreciate their honesty and Professionalism!!

Steve was a really nice helpful man that got me in and out in a timely manner . Love this place ❤️

Good location, quick and easy. Dealt with Jessica at the front. Good experience

I have visited Mavis on Dona Michell Drive, BB down last week for some noise on the front wheel and they fixed it quickly.Appreciate their service. Thank you Rob and team for the help.

This Mavis tire just saved my day! Quickly replaced my damaged tire . Jessica and everyone else were very friendly, helpful and professional. Thanks !!!! 😁

Great experience! Rob was super helpful and the staff has never let me down! I got two new tires and a nail taken out quickly smoothly. I will definitely will be back!

Very great pricing than going to a dealership, got all new rotors and brakes. Love how they have a lifetime warranty for their customers. They worked faster than my estimated time given. Very courteous, noise level was low and had WiFi so I was able to work off my laptop while there perfectly. 10/10 will be back for more services.

As soon as I walked into Mavis it felt so comfortable and than they serviced my vehicle so quickly and treated me so kindly. Thankyou so much!! I will be back! ❤️ Jessy

Great prices and excellent service by Jessica.

Great price (price match) beat competition pricing! Excellent/prompt service ! Thank you!

Quick service for a flat repair. Thanks Jessica for the help and as always thanks for fixing my vehicle yet again Steven!!!!

Great service, very friendly, I was in and out in a reasonable time. Will be back for future service, thank you so much!

What a GREAT experience!! I had two tires put on my Audi, Friday, 13Aug2021 at the Mavis tires and brakes, Temple Terrace Florida. The store manager, Rob Albright, and his team had me checked in and back on the road in no time.Ive trusted my car to Rob for 15 years. If youre looking for a trustful and professional tire shop, managed by a person with high convictions to customer service and needs, this is the place! Highly recommend!

Anthony & Johnathan were EXCELLENT!!! My car is in great shape!

Have been a couple times. Always good service.

Rob was great. So funny. And gave great discounts.

Came in yesterday and was told to make an appointment by one of the staff members so I did and came back the next day WITH AN APPOINTMENT and told me they were busy and if they could reschedule me after I drove 30 mins for an “appointment” will never come back here again. Waste of time and highly unprofessional!

Beware of additional charges - 10+ year customer, brought car in for tire rotation and synthetic oil change, had to remind staff of free tire rotation advertised online and $10 discount - discussed it with them, still charged me $15.98 for rotation plus additional $10.99 for balance... not going to argue with them, just time to go somewhere else.

Highly recommend these guys! They got me in and out VERY quickly. I was traveling through, and they helped me get back on my way immediately. Use them with confidence!

Just had my oil change and rear brakes done there this morning and this place by far has the friendliest employees and best prices. They work with your budget and see what they can do to help. I’ve been struggling to make ends meet and need my car on a daily basis for delivery work just to take care of my family. Give them a chance if you need to find a reliable auto repair shop in the New Tampa area because I promise you will be happy with their service and value!

Great service and prices

RUN THE OTHER WAY! I don’t like writing a review like this, but hope that in doing so, I’ll save others time, energy, money, and lack of respect from this store.On Tuesday, June 1, I took my vehicle to a different Mavis store for an oil change and because I had a “service engine” light illuminated. After receiving the oil change, the mechanic at that store informed me what he thought the issue was, but referred me to the New Tampa location because it has the tools to assess and fix more problems, including the one he suspected. He assured me that Sean, the mechanic, and Rob, the store manager, were both terrific and would treat me right. That afternoon, I called this store to make an appointment and spoke with Drew, making an appointment for 8am, today, June 3rd.I arrived promptly at 8am and waited for approximately 5 minutes, while Rob and Drew both attended to other customers. During this time, I overheard some conversation along the lines that only 1 mechanic (Sean) was working, as the other was on vacation. This, along with the fact that there were 3 other customers, some of whom it appeared had appointments, was a bit concerning, but I trusted that the terrific referral I was given was true, and I was just being overly concerned.When it was my turn, I was attended to by Drew, who I reminded why I was there, and gave my key and the paperwork I had from Tuesday’s appointment at the other store. He went out and checked the mileage on my vehicle, then returned, and asked if I was going to wait for the car. I said that I was going to go get some food, but would be back. This was 8:12am.At 10:30, I returned and my car was in the exact same location I left it. I entered the store, and asked Drew if my vehicle had been looked at, yet. He didn’t have an answer, but Rob, who was also behind the counter, jumped in. I asked him and his reply was that if it was in the same place I left it, “probably not.” At this point, Drew put up his hands and said to another colleague, who had stepped behind the counter “I’m new.” Really? Drew’s lack of energy, competence, and non-customer-centric approach that I felt on the telephone and then two and a half hours earlier, in person, was confirmed. I immediately told Rob that I wanted my key, as I was going elsewhere, since I had an 8am appointment, it was now two and a half hours later, and my car hadn’t moved. Rob’s reply was “that’s unacceptable.” Ya think?!?! If a situation like that is unacceptable, why did the shop manager allow it to happen? Further, why did he not apologize profusely, and tell me that my vehicle would be back in the bay, and attended to, within two minutes? Come on . . . you offer appointments but don’t adhere to them? If you don’t have staff to fill orders, you don’t over schedule appointments, as you’re only going to underdeliver!Not only did I wake up early, drive 25 minutes to this location, and waste two and a half hours where absolutely nothing was done with vehicle, despite the fact that I had an appointment, but I also went and spent money that I didn’t need to spend, on breakfast, while I was killing time. This just adds insult to injury.After having terrific experiences with a Mavis store in the Fort Lauderdale area, I was excited to bring my business to the Tampa Bay area, having recently relocated here. Boy, what a disappointment this store is! I can only hope that it’s a bad apple in the larger bushel of Mavis stores. Come on, guys - get it together!

The experience was quick, easy, and the service was great. I came in with a flat tire, they took care of it and made everything really simple for me. I would come back.

Great experience! Got new tires for two of our vehicles. One full set at this location and two tires for another. Had a little trouble getting the alignment done on our 08 Range Rover due to some stubborn bolts, but the crew stayed late trying to finish and came in early Sunday to complete it. It cost us a little extra labor, but less than new tie rod ends and it got us the proper alignment that they insisted on. They have earned business.Side note: Management needs to spring for some new chairs for the waiting room. The existing ones have seen a better day...

Excellent service and very competitive prices! I called them from Tires Plus to get a better price on the full set of tires and installation, but I mistakenly gave them the wrong tire size. When I arrived they LMK but still gave me the amount they quoted me even though it was an upgrade! I am thrilled with my tires, Their customer service was so pleasant and the service techs are outstanding as well! My car rides like a dream I feel relieved that my car was in good hands I’ll definitely be a forever customer! Thank you all!

Have been going to this location for over 10 years, taking all our family cars. Always received great prices, the staff is always willing to work with you, and will stand behind their work. Highly recommended.

Got all new tires and oil change done there. Had a great experience and Will provided excellent customer service. Highly recommend this place.

This is the location my family brings all its cars. They always do a great job.

I was shopping around for new tires for my truck. Mavis got me the cheapest price by approximately $300. I also needed my brakes serviced. I went to the Tampa Palms/New Tampa location. They were honest in telling me, and also showing me what needed immediate attention and what wasnt urgent which saved me more money. Very friendly and professional service from Jason and co. A definite repeat for me!

Let me start off by saying, WOW. This is the type of service I received on Saturday, January 23, 2021 at Mavis Tires and Brakes. A friend of mine recommended Mavis Tires and Brakes located at 17325 Dona Michelle Drive. Based on her experience, I decided to give this location a chance to repair my vehicle. When I called, Brandon answered the phone in a polite and professional manner. He scheduled a same day appointment and sent me a confirmation email with a code for check-in. When I arrived at Mavis, I was greeted with a smile and treated like a human. I was also pleased to find the waiting area in mint condition and the seating arrangement adhered to COVID-19 guidelines.Shortly after checking in, Jayson met me in the waiting area and introduced himself as the individual who had inspected my brakes. Jayson was courteous and respectful as he explained the type of repairs my vehicle needed, the length of time and the fees. Jayson left me wondering, how come I’ve never met an auto mechanic like this before? All of Jayson’s traits made me feel at ease and value the type of service I received.If anyone asked, I would not hesitate to recommend Mavis Tires and Brakes at 17325 Dona Michelle Drive in Tampa, Florida.

We bought a new set of tires from Mavis in August 2020. My wife went to have a tire fixed today and they would not help - manager was rude! Would not recommend. Went down the street to Goodyear and received help immediately, she is back on the road.

The guys at Mavis were wonderful. The store was busy and the person work long the front desk was very efficient. I was assisted after 15 minutes and explained I believed I had a nail in my tire. I had to wait about an hour but that was to be expected due to time of day and the amount or customers that came before me. They fixed the issue and had me on my way in no time! They were super nice and helpful and that is extremely important especially in these current times. I will definitely be back!!!

Clean space, customer service excellent, very pleased with the overall time spent at the business, would recommend anyone looking to have there car serviced .

Exceptional service, best to book an appointment they get booked.

We went there this Saturday and had great service here! Rob gave us the best customer service! Rob was efficient and attentive. - Olson Family

Brought my car in for a wheel alignment and the gentleman took my car back, literally had it for 5 minutes and brought it back up and said it was done, so I paid $100 for 5 minutes of service? I don’t think anything was done to my vehicle, I’m pretty sure a wheel alignment takes longer than 5 minutes to complete CORRECTLY. I’ll never go back to this place for anything.

Great experience. Always good to see Rob and guys

Amazing costumer service always so very helpful! Good deals.

They were so nice do me and my son! They were closed and my tire was literally flat and my car was rocking. And I didn’t know how far I was going to make it. I knocked on the door and they opened it! Jayson stayed late to help me and I couldn’t be more appreciative and thankful!!! Would highly recommend Mavis tires & brakes ‼️😇🤍

Excellent service, great customer support. Did a wonderful job!!

Exemplary service!! We were in and out. These guys really made me feel like they care and that I could trust them with my car. William is awesome and made my day ❤ Definitely go to Mavis for your tire and brake needs.

Great customer service. Made an appointment the night before, they did everything I asked for. No pushy sales etc.. 5/5 would recommend!

Amazing service and always very professional. Johnie was a pleasure to work with...THANKS

I have been a long term customer here for several years and reasons.The service, pricing and selection is excellent and Mgr. Robb and his team always treat you right.I highly recommend them.

William was great. He helped me out with a tire repair on a Sunday. Would definitely recommend.