We love our tub. Its comfortable, and deep. It does take a lot of water to fill it, so having a hot water on demand, or a large hot water tank is necessary for full enjoyment. It is a solid tub, so you dont have the flexing of the bottom like you would with an acrylic tub. The finish on the tub is smooth without being slippery.The service we received was exceptional. We had a delay between the time we purchased the tub and the time our bathroom was ready for the tub to be installed. They held the tub until we were ready to receive it. The tub was shipped in a sturdy crate, suitable for handling with a forklift. It was well secured in the crate with plenty of packing material to prevent damage.The only issue we,ve had is with the drain. The stopper pivots inside the drain to empty the tub. After awhile the O-ring gets worn and the drain begins to leak. When we contacted Tyrrell & Laing, we received a quick reply in response to our problem, and a new O-ring and suction cup were to us. Truly exception service in my opinion.I have no reservations about recommending their tubs, and based on our experience you can expect great service after the sale.
I ordered two T &L bathtubs for my clients and they could not be happier with them. The tubs are so beautiful, comfortable and of high quality. Glyn and Jenna are very resourceful, assist with any question and give quick responses, they provide a great customer service from samples to install. Highly recommended, I cant wait to use another T & L for one of my projects.
Glyn is extremely personable and helpful with all aspects of the ordering process, and their tubs are far superior than the standard acrylic tubs that dominate the market. We are very satisfied with our purchase!
I love everything about my new T & L bathtub! They have done an excellent job with the design. Beautiful, contemporary, very comfortable, and the material they use keeps the water warm for much longer than my old tub.Another great feature is that the jets blow warm air, which feels luxurious and therapeutic. I soak in it every night, which I look forward to every day!Furthermore, the team at T&L is truly amazing. Very knowledgeable, helpful, and just a joy to deal with. The entire process from choosing the right tub to installation has been a very positive experience. I highly recommend T & L!
I purchased my dream bathtub (Adoni) over 4 years ago and had it shipped to our little town in southern middle Tennessee. The customer service at that time was excellent, and the whole process was seamless. It is one of my favorite things in our home and feels as luxurious as it looks. Recently, during the master bathroom remodel, quarter sized hole was punctured in the tub. I was heartbroken, but T&L went above and beyond to get the tub repaired. It looks flawless, and I am sincerely grateful for their exemplary customer service, then and now.
I could not be happier with the Tyrell & Laing tub I have been soaking in for years. It is visually and sensually very pleasing and makes me happy every day, whether I take a bath or not. I have never regretted the splurge we made when we purchased this tub for our remodeled bath.Glyn has reawakened my belief in customer service and she could not have been kinder, or more helpful. THANK YOU SO MUCH!Jean Jameson
This is the second tub I have ordered from Tyrrell and Laing! Trust me when I say it is worth the cost. It’s the absolute best soaker tub I have ever tried. I get so many compliments on it and people always ask me where they can get one. The customer service is excellent. They go above and beyond to be accommodating. You’ll never regret your decision to purchase one.
The ladies at T&L we’re so helpful in finding the right rub for us! We loved the individual time and attention they provided us. Our bathroom is now my absolute favorite room in the house. We get out so many compliments on the tub. Not to mention it is amazing what a soaking tub can do for the soul.
We had a great experience with T&L. We bought the Neptune tub, which looks beautiful in the bathroom AND is super comfortable. The entire team at T&L was a pleasure to work with and they helped make the shopping experience simple and easy. I highly recommend a T&L tub!
Working with Tyrrell & Laing International was amazing. The team was responsive to all my questions, helped me pick out a bathtub that I loved, and sent updates along whenever they had them so I was always in the loop. Would work with this team again in a heartbeat.
I have been wanting a tub for my backyard for awhile now and I was lucky enough to finally found the perfect tub !It’s so serene to bathe outdoor with nature, birds singing and surrounded by bamboos and trees is heaven!Glyn was so great to work with and always there to answer all my questions.
I was so impressed with T & L. Their team is knowledgable and their product is great quality. I purchased the Oceanus Bathtub and it is extremely comfortable. My wife loves it!
Tyrrell & Laing International has been an amazing company to work with. Their products, customer service, and attention to detail is impressive. I highly recommend them.
I had such a positive experience with Tyrrell + Laing. Clear communication and wonderful customer service. Highly recommend!
My experience with the team at Tyrrell and Laing was fantastic . I worked with Glyn Laing she was nothing short of first class . Always available to take my calls and help resolve all the situations that arose during specifying, purchasing and installation. I highly recommend working with Glyn and her company Tyrrell & Laing!!!!
Exceptional customer service, beautiful product. Extremely pleased with my bathtub!