***Public Service Announcement***Do not buy your granite from Omicron. My husband and I selected 2 slabs that we loved which Omicron reserved for us. When the slabs were delivered to our fabricator, they were completely different slabs. We pointed out the error to Omicron, and they admitted they either tagged the wrong slab or sold our second slab. They looked but could not find another slab from the same batch.My husband then requested to speak to the manager about this issue, but he never called us. We’re now in a tough position where our fabricator has set aside time to work on our countertops and we’re planning to move in next week, but we don’t have granite for him to work with. Omicron has made minimal effort to address this error which was entirely their mistake.If you do decide to buy stone from Omicron, make sure you watch as they tag each slab and document EVERYTHING - take photos of your stone as well as all the labels on the side. If you need multiple slabs, make them move the slab in the front so you can see the ones behind before they tag them. Once the stone is delivered to your fabricator, check to make sure it’s the correct stone before they start to cut. Don’t trust Omicron, verify everything for yourself because if they make a mistake, you’ll be the one stuck trying to fix it.
Great customer service.
The staff is very helpful and knowledgeable. This location has very beautiful stones in stock as well.If you need a great supplier this is the place to go!
Omicron is a great supplier to work with. They have materials from all across the globe and treat the customers wonderful!
Updated review. After our last review we were contacted by Yoni from the corporate office, who was very apologetic and offering to work with us in picking 2 other slabs. I appreciate the customer service that was offered by him to correct the problem. Would have left 5stars if not for the original issue. However, Yoni going out of his way to correct the issue at had was much appreciated.Previous review.Absolutely WILL NOT be returning to this place. Dishonest people, and what they say to you is different then what they say to your fabricator. They tell you they can hold the slabs for 5 days, however that is a lie as well. They sold the pieces that had our name on them. Honestly, Im glad that happened, Id rather spend my money with someone that will be more honest.
Indoor warehouse full of beautiful stones. Everybody was so helpful and friendly.
Best stone supplier in town only One I shop with
Great quality stone !!!
Great