Went to Cycle Gear to buy some equipment for my sons new dirt bike and luckily met up with Mario there. I am not exaggerating when I say that Mario was the most personable and helpful sales associate that I have ever met. He was extremely knowledgeable, patient(my son and I were clueless when it came to dirt bike equipment), and helpful. He treated us like gold. He even helped my wife and I install a dirt bike rack to our vehicle out on the hot parking lot....in fact he basically did all the hard work. We look forward to making all of our future purchases with Mario and I highly recommend asking for him should you visit the Tampa store.
We went in on a Sunday and Marcus greeted us. I hadn’t ridden in 10 years so I needed a bunch of gear and was not well educated on the new trends. Marcus was super patient and friendly with us. In the end, was very excited with my new riding gear! That aside it was probably one of the best retail experiences I had and was impressed on the experience!
1st time customer at this Cycle Gear location. I purchased a leather vest. I seriously could not be happier with the product or the customer shopping experience. The people greeted me and walked me to the product I was looking for. We discussed options, I purchased a vest that will fit my needs.Thank you all for promoting and demonstrating a great Customer Service Culture in your store. I will see you again.Luis Rodriguez
Always a great experience. The staff goes above and beyond to help customers with exactly what they are looking for. Bought a helmet Bluetooth they even installed it for me. Wide selection of anything you need for your bike.
Great place to shop with good prices and selection. Sales representatives are informative, courteous and always ready to help.
Recently went in to check availability on a Fly Formula helmet, which I needed before the race this weekend.Marcus was an awesome help in not only finding the one I wanted but helping me get in one day so I could use it when I wanted ! The best part about it ? I was in and out in 15 minutes ! You just can’t beat that sort of help.. awesome team!
The personnel at Cycle Gear are awesome. They truly provided me with exceptional service with my exchange of a helmet. Zach personally handled this while training a young man to be able to handle such an exchange on his own eventually. I found the helmet I wanted in store, but they didnt seem to have the size I needed. The trainee, sorry dude dont recall your name, didnt stop looking for a moment, and with the help of another associate they located the helmet I wanted in the correct size. What great customer service.
They always go above and beyond. I go to both Tampa and Pinellas and both are phenomenal as far as service, pricing and customer service.
They came recommended by my Motorcycle Riding School. The staff Marcus & Zack were very informative and patient with my stupid questions. I am a new rider. They didnt try to push expensive products on to me. Im a practical person. I dont care about names. I care about quality & functionality. I highly recommend them. Cycle Gear is my new favorite store in Florida. 🙏🏼❤️💪🏼
Everyone there is super friendly and helpful. I have never had a bad experience there.Thank you,Michael
I went to this store with my husband and kiddos to buy a helmet for myself and the kids. We absolutely loved Tamara!! She was friendly, polite and so helpful. Made sure we were happy with our purchase and made sure that the helmets fit us correctly for safety. We need more people like her in this world. Thank you Tamara!!!
Marcus is always super helpful and very knowledgeable. He gets us in and out quickly as well as does a great job. He has helped me in every aspect from mounting tires to trying on helmets. He knows the products he sells very well is always honest and open about them.
Marcus was super helpful in helping me get a pair of riding boots for the street. Made me feel very welcomed and was knowledgeable! Keep up the great work👍
Customer service was fantastic. I had the pleasure of having Michael take care of me today. He was able to get everything I needed today and get the fitment spot on for all the gear I purchased today. This wasnt the first time hes taking care of me either, hes helped me before with getting fitted for a helmet. 10/10 visit today and I plan to continue coming here for all my motorcycle related purchases.
I had an issue with a tire I purchased. The issue was resolved quickly and I was on my way. Will not hesitate to purchase again.
Great customer service! Friendly, not breathing down you neck service but right there when you need it. More knowledge of gear than you have, or will have. This location is great.
The staff was incredibly helpful and knowledgeable about the necessary safety equipment for my scooter. I called ahead to ask about their supply and sizes and was greeted like an old friend after just one phone call. They have a full wall of helmets varying in styles and have several options for any kind of motorcycle or motor scooter like I have. AND they have super reasonable weekend hours. I very highly recommend this shop to anyone looking for motorcycle or scooter gear or parts.
The staff there is always amazing. Ive had the same lady help us twice, shes always so upbeat and super nice. So, its always a pleasure seeing her and going in.
They are always so helpful and knowledgeable.. very friendly... We have never had a bad experience... Thats our go to place for everything...
Last week I sent in a email to cycle gear had a issue with a pair of riding pants. Was told go back to the store. First thought. Throw them away and move on. Today I went in told the guy working what was going on. Treated me like I was family and he owned the place. Said he would have no problem with helping me. This was easier then sending something back to Amazon. Satisfied customer and gave them more of my money.
My son recommended Cycle Gear. Sean was helpful in showing me several half helmets. Ended up with a Bell helmet and some riding gloves. Ill be back!
Always a pleasant experience at Cycle Gear Tampa. The sales reps are knowledgable, friendly and always ready to help. The store has the best selection of riding gear and accessories. Its my first stop when shopping for anything motorcycle riding related. This store is very highly recommended.
The staff here is amazing. They made me feel so welcome. Helping me 100% find the gear I needed and just made my experience there so wonderful. Going to ride with my new helmet today..woot!!Amazing.. will totally be back... fantastic experience ☆☆☆☆☆
Cycle Gear staff are very friendly and knowledgeable and are willing to take time to help me find the right item.
Michael was awesome. The text system from the website connected me with him initially. He listened and helped me find exactly what I needed. We spoke on the phone to complete the order. When my items came in, he called me himself immediately and we set up a time to pickup. At the store, Michael made sure we were educated about our new gear. He took his time to set up the Bluetooth systems in our helmets. He had tons of advice and answers for every question. Great overall experience. Thank you Michael.
Customer service was great. Appreciate all the help and good advice. Not happy however with the selection of Frogg Togg rain jackets. The neck on these jackets was so large, anything smaller than a chicken could get past the neck area and get me soaked during a downpour. Motorcycle rain gear needs to fit tight around the neck. Somebody isnt paying attention here. The store rated 5 stars. The corporations choice of WHICH Frogg Togg items to carry: not so good.
Everyone in the Tampa location is so friendly and helpful. Couldn’t ask for better professional people to help. Thank you to everyone there. We will definitely be back for more gear.
Got a nice chain breaker tool for 50% off the retail price. I called the store hours before hand and they said they would set one aside for me so it didnt sell out. Great customer service.
Very friendly and helpful staff, great selection of clothes,boots,helmets and accessories. Fun place to shop and brows
I came here for a first time to purchase a tire and have them install it for me. I had my other 2 bikes tires installed from other local dealers near my home and both times they scratched/nicked up the rims. So I thought this is a normal thing. Cycle Gear did an amazing job, not even a small nick on the rim. This place has so much motorcycle gears that you can select it from. And to top it of, the service was outstanding. Very friendly, nice and professional employees. I knew the moment I spoke to one of the employees on the phone that I need to come and check out this place. It took me 30minutes and passing thru 5 local dealerships in my area to get to Cycle Gear, but it all worth it due to their amazing service. If you ever need motorcycle gears and great service for your motorcycle, you have to check out this place. I highly recommended.Update: 5/23/20 I drove all the way here from south Tampa to purchase a second tire. Passing at least 5 motorcycle shops on Dale Mabry along the way. The service here was amazing, patient and friendly. When i left, there were line outside the door. That is because they have an awesome service. This is an A++++ store. 👍👍👍👍
We bought cardo Bluetooth freedom plus 2. They installed it in our helmets and showed us how to use it. It works amazing. Thanks for fast and friendly service we will see you again soon.
First time there, def not the last. Tamara was amazing and patient, specially for a new bike rider like me that is just starting in the cycle world. She is knowledgable and overall amazing! She helped with everything from beggining to end.MAJOR UPDATE!! After my purchases both online and in the store I called them with some concerns and order updates. To my surprise, they were able to help in sucha a way that it left me speechless (in a good way)! Tamra at the store and online were able to help me fast and no questions asked! Cycle Gear has a customer for life with me!
That staff here are very friendly and helpful. I was on my lunch break so in a bit of hurry, they helped me get what I needed and very nice.
Cycle gear is a cool place to shop if you are into Motorcycles and motorcycle gear. Huge assortment of helmets, nothing but top of the line stuff. Staff was helpful. Prices are reasonable . I recommend this place to anyone looking for a pleasant shopping experience that wont put you in the poor house.
Great group of team members. Always helpful and friendly.
Great and friendly service. They have a lot of nice inventory.
Extremely friendly staff I came in with my girlfriend 10 minutes before close and they stayed 30 minutes late to help my girlfriend find the perfect helmet best gear store I’ve ever been too highly recommend
The staff are always helpful! I found everything I wanted except for a tire.
Cycle Gear Tampa went beyond my expectations to get the helmet I needed the next day from another store. Very helpful never gave up on getting the item I needed. 4 stores did not have the item and they continued to reach multiple locations. Nice warm and caring through the entire process.
First time in store. Excellent help. Very knowledgeable.
Knowledgeable, friendly staff. Ill be back many times
Had a very pleasant experience while shopping for the Full Monty - helmet, jacket, gloves, intercom. Found everything I needed.
I went to several motorcycle equipment dealers and it always seemed like nobody really knew their products. Did that change when I talked to Marcus at Cycle Gear in Tampa. I was looking for the differences between the ARAI brand helmets and you would think Marcus was one of the designers for the brand. He explained in detail the minute changes in models and how ARAI has several different head shape options. Needless to say I left with an order placed for an ARAI Quantum - X by the time I was finished. Excellent customer service and knowledge of products in the store. If someone from ARAI is reading this… give Marcus a sponsorship!
Awesome staff and management. Very knowledgable and helpful.Ill be back!
Very happy with their service. Micheal was very courteous and done a great job explaining my purchase of Cardo Freedom 4+. Would recommand the store for your cycle accessories.
Service was excellent. Michael did a fabulous job helping me prepare for my trip.
Great customer service. My husband has been looking for a specific type of motorcycle jacket. We went in to this store to check, they did not have it in stock. However, Marcus was able to find it and order it for us. We each got a jacket with the help of the wonder staff, especially Marcus.
Everyone is always very helpful and knowledgeable! Have been shopping there for years and will continue. Thanks Geno
On time shipping. Competitive price
Super helpful staff, informative but not pushy.
Staff is always friendly and helpful whenever we drop in to pick up anything for our dirt bikes.
Cycle Gear employees are very helpful and directed me to items I wanted. They prices are reasonable.
It was my first time shopping for motorcycle gear and Mike was super helpful and patient. I was there longer than I expected and ended up staying a little past close and Mike never rushed me or mentioned they were closing. Great customer service and knowledge of their products.
The staff at the Tampa store are great. They know their products and have great recomendations. Always a great experiance dealing with this store.
Always get outstanding persoanl service when at Cycle Gear. Either in person or when ordering on line.!
Employees are always friendly and helpful.Never had a bad experience once
They have a lot of good helmets and this is one place I love buying parts for my dirtbike because they always have what I need
Went well tires a bit old build date but ok
Staff was knowledgeable friendly and accommodating even though I came in just before closing!
Marcus was very helpful!
The staff at this place are so friendly and helpful. Tamra is a pro in helmets and Marcus was super helpful while I browsed the accessories. I love supporting good customer service!
The store manager Michael helped us. He was polite, listened and answered our questions. Being new to the new helmets and bluetooth technology it was very confusing, but Michael walked us through it. We bought one helmet and we will be back to buy the other and the bluetooth set up. We found out from our son what brand his is so we can get the same so when Father and Son ride they can communicate with out problems.
The experience was Outstanding, the person was very attentive, helpful and patience to my questions. Will be back.
This is a nice store specifically designed for motorcyclists they have a lot of helmets to pick from, safety gear, and accessories. They even have some basic maintenance items in the back of the store. The staff is very hopeful and very friendly period and the store was very clean. They will help you assemble anything you might need help assembling. My partner needed help putting the Bluetooth into the helmet and they had no problem helping to install it.
I went to this location to look at the helmets, jackets, boots and gloves. Tamara (I believe that was her name 🤦🏽♀️), she was super helpful and had excellent customer service. She took her time and explained everything about the products that I was looking at. She made sure I had the correct size helmet and jacket. I believe I took up an hour and a half of her time but she was so patient with me and my husband the whole time and answered all of our questions. She really educated me on the products and even gave me a recommendation for my bike training. I really appreciate all her help and will be returning to purchase more items. Thank Tamara
Good selection of product and the employees were knowledgeable, friendly, and overall very helpful
Ive been there a couple times and every time The staff is always courteous polite and helpful
Excellent local motorcycle shop! Staff is super friendly and helpful. So far they have had every part that I needed in stock.
Had a new tire to change out on a rim.Took it there and Mikedid an excellent job changing out the tires. I highly recommend him to anyone. The price at Cycle Gear is comparable to nearly all non - name brand shops in the area. Cycle gear is more professional and has a warranty on tire installation, plus once its done the manager has to give it the once over before its allowed out the door.I will not allow some fly by night outfit to do my tire changes. From now on its Cycle Gear every time
Quick and easy and had my part in stock.
Lots of great for your riding needs.
Very nice and helpful
Great staff.....I will never attempt to change a tire again. Thanks Cycle Gear
Lots of helmets and gear. Helpful staff.
Every time I go into the Fletcher Ave. Store here in Tampa I get nothing but top notched service. Very clean, well run store.
Its convenient for oil and stuff like that. The people that work there are always nice and willing to help the best they can. The parts selection is kinda odd tho, they dont have a lot of things for a lot of common bikes that you think they would.
Great experience, I was looking for a helmet and found it in here with a discount .
Great store good gear good prices great hee
These are the friendliest, knowledgeable cycle shop employees Ive ever had the pleasure of working with.
Customer service was outstanding!! I came in for some rain gear and left extremely satisfied! Oh yeah, Thanks for the lunch recommendation! That BBQ was DELICIOUS!! LOL!!
Typical small cycle shop. Friendly staff but short handed for the amount of people coming in. We got what we were looking for and tried to be patient. At least it was cool inside before riding home in the heat.
Cycle Gear has an amazing selection of Motorcycle goodies but more importantly they have great employees! Seriously helpful and friendly!
Mike was amazing. Very kind, respectful and did a great job at getting me exactly what I needed! Amazing service that I highly recommend.
Came in today close to closing and the entire staff especially Michael were so awesome. Super helpful and made me want to buy all my gear there. Thanks boys
Great place to get Gear and Excessories. Knowledgeable and friendly staff. 👍👍🤜🤛😎
Nice store and Michael was very helpful
Helpful and friendly
The crew was great and very knowledgeable
Too hard to buy a helmet online. Thankfully they had an entire wall of them. Found just what I wanted and hit the road. Thanks!
Friendly with good prices.
Very helpful staff.
Knowledgeable, helpful, and fast. Great friendly guys. Recommend them on the quality of their service alone.
So happy that after the frustrating experience with Cycle Gear Clearwater, these fantastic associates were able to help me out and get me on my way in less than 10 minutes. Will absolutely make this my go-to store from now on. Worth the drive.