My favorite place to shop for plants. Knowledgeable and helpful staff. Always friendly and well stocked. Highly recommend if you need anything in the area Ace has it. Love this store.
The team is always there ready to help. One of my favorite people there actually help me find what I was looking for and I got it at such a great value. Im so glad theyre so nearby they are truly customer-driven and they carry unique products that other Big Chain stores do not.
Truly the place with the helpful hardware man! The employees here are so very friendly and helpful, excellent customer service in every dept. Great selection of hard-to-find items. I never have any issues at checkout using the corporate coupons & rewards I receive in the mail or the phone app.
I have to say everyone was really nice but frank is amazing!! Me and my husband weren’t sure about the size screws we needed for a tv stand and frank was so helpful and patient! He even told us to call him at the store if we had problems at home! Definitely some amazing customer skills will be back !!
Ace hardware is always great when it comes to customer service. They will walk you right to the item your looking for ...so simply ask next time you in the store. Its the same service in all their stores!
Very friendly and helpful.Definitely would go back back.***** to Mario and Michele.
Excellent service. Always ready to help with questions about my repair or project Im undertaking.Excellent selection of plants and landscape materials. Fun place togo!!!
Closest thing youll find to the store where your dad shopped when you were a kid. Need a single nut and bolt? Maybe a quarter or two, and theyll help you find it. Honestly, the place with the helpful hardware folks.
The store is clean and well organized, and the staff knowledgeable. It made easier to get in and out quickly.
Friendly place. Helpful staff. Best selection of plants for Florida gardens
A friendly knowledgeable staff clean and easy to find things. Cashiers always smiling and wishing you a great day. I was shocked to see everything they carry. A great place for home decoration.
The manager was on top of things, plus to other staff were very helpful. And I got a bargain on ele. Wacker. Works great for the lil job I needed it for. Been customer since the store started business.
We love the prices in the plant department .we drove down from Dunnellon FL . Two and a half hours, its well worth it .thank you Ace hardware
Drove a hr out of my way because they were the only place to have a dual run capacitor in stock, only to find out they were closed. Please update your google hours.
We just moved to the area and have lots of home projects! This is such a great place! They always have great ideas, so friendly and helpful. It is our go to place now!
My most favorite garden center and hardware store 😍 staff are all working and especially helpful and useful.
The staff is very polite and helpful.
Friendly helpful staff and had what I needed.
Love this place. They answered the phone and got me to the correct person to find the item I was looking for and had it at the checkout counter w my name on it when I arrived. In and out in 5 minutes with no searching. Thanks
Brought in a screen slider door to be rescreened and have the rollers replaced. Was informed they do not have the needed rollers available and could not repair. I complained because the slider is now useless to me because the old roller were removed. FRANK, my contact, said he would try to source out the needed replacements. Nearly 2 weeks passed and my confidence was low until I received a call from Frank stating that the slider is repaired at no charge for the rollers, just the rescreening. I live in Tarpon Springs, closer to Home Depot and Lowes however I try to shop at Ace. Slider installed, works great. Thanks Frank for going the extra mile and the great service.
Always liked shopping there. People always very helpful. No longer live in that area n I will miss visiting that store.
They go out there way to help you great place to go
Nice place, friendly staff. They know what they are talking about
Like most Ace Hardware Stores, this place is Amazing!! Every time I need Anything, these Great People are available!! Super friendly staff, Super Helpful, and Huge inventory!! We have bought Everything here!! From a nut and bolt, to my latest Weber Grill!! Even a tree for the yard!! Quality products, and Reliable Advice !! Love this place!!
Thank you for having wonderful customer service! I came in to get some keys cut today and the gentleman that helped me was personable and funny and made the end of my day great! Love that there is a small hardware store so close to my house. Always a pleasure to walk in and be greeted by wonderful staff!
My favorite neighborhood store for home improvement, gardening, and other projects.
Quick and helpful people so worthy!
Such a small store has everything5 star service from all of us at Grand Self Storage USA
Always well stocked, with courteous, helpful employees.
Although its a small store and the amount of merchandise is smaller than Home Depot or a Lowes, Ace hardware is your friendly hardware store where the employees are eager to help you. You dont have to hunt an employee down like the big stores. These employees greet you at the door and offer their help. Always leave with that just borrowed my neighbors tool kind of feeling.
Staff is extremely friendly and personable they really go above and beyond in everything they do.
Love my hometown Ace. The kids in NC traded me a countertop dishwasher for my full size portable and I needed the faucet adapter since it was different. It was all marked by color and size, got the right one without help on the 1st try.
Great little hardware store near downtown Tarpon. Nice when you dont have to travel to one the of larger stores.
Excellent experience. A staff that is always helpful and gives me great solutions for my home projects
I came and told him what I wanted ask for John because I was referred to they said he had 24 years experience and would know what he was talking about I came in said what kind of Stihl pole saw that was looking for he said this is exactly what you need and when adding off the wall hook me up and laughed like it so much came back and bought another phone call to days later. Owner of yardwright🐺 lawn landscaping and tree service Pasco Pinellas
I love our local hardware stores
In Ace I always find what I cant find in the larger stores. and always for a good price. And always find the employees so helpfull.
One of the best hardware stores Ive ever been to my entire life. The customer service staff are always extremely knowledgeable and helpful. I always find what Im looking for within a few minutes. You might pay $0.50 to a dollar more for an item compared to Walmart but theyre well stock shelves and excellent customer service more than makes up the small difference in price. Support local small businesses everyday.
Great spot to run in and grab what you need without dealing with lowes or home depot
Staff is helpful.
Love this store people are always ready to help.
Stopped in to exchange an item. The staff was wonderful and very helpful.
Awesome service, reasonable prices, super friendly staff.
SUPER nice people, awesome to actually have someone to get advice from, and these guys know what theyre doing!
Always willing to help me. They are friendly, very nice.
Love this store for my yard plants and yard items. I visit at least twice a month. Love supporting local stores.
Now THIS is a hardware store! They are very well staffed with knowledgeable folks and they stock some of the oddest things that make it fun (at a hardware store?!) to shop here....We moved to Tarpon from MN late last year and I was really happy to discover such a great store in this community. My only complaint is the checkouts are often backed up. I guess thats to be expected when you have a popular store.
Excellent Ace Hardware store!!! 👍
The staff here is always so helpful and go above n beyond.. I love Ace
Very friendly and always willing to help.
Very helpful neighborhood store
Great assortment of everything and easy in and out. Love this place!
This is the largest ACE Hardware Ive been too. I live ACE. Youll find everything you need and they are extremely helpful. We can buy one screw here. I way prefer ACE to big box.
Nice store. Huge selection of grills. Much better than Home Depot.
This is a great store. They usually have everything you need and more... love that its local and convenient..and everyone working inside is always very helpful.
Ridiculously Expensive, The Girl who rang me up, Threw my Receipt on the counter, Not even close to where I was standing, I didnt go quietly.
As a resident of Tarpon Springs 40+ years I went to return something I picked up in my travels to visit family in Tampa and was treated so poorly by your staff...their employee tags saying Maria and Grace. Frankly I was shocked! Firstly, to be told the $5 product I was returning was not and Ace Hardware Product when I clearly had an Ace Hardware receipt! WOW! I was completely taken aback by these two women and who did they think they were treating so poorly? Shame on you both! I have been a loyal customer for years...no more!
Nice clean store, friendly staff always willing to help
Great local hardware store with just about everything you may need for household repairs and a beautiful flower department too...wonderful staff as well-smiles and friendly🌞🌴🌞
I have just learned a very important lesson, I have always felt that Ace Hardware was kind of a limited place for a hardware store. Boy was I wrong, not only was the staff way above any other box store that I have been to the prices were great and they have a surprisingly better selection than I would have thought. I highly suggest that you go to Vision Ace Hardware for all your household needs.
As always great service.
Love our friendly Ace store. Always has what we need.
Ace is the place to get help with tons of problems! Helpful stuff 👌
The most helpful staff I have ever encountered. Employees are always ready and willing to to assist every customers need. Delightfully refreshing!
Love Ace hardware they do it right.
Very nice store. Very helpful employees that give you a personal experience.
I wanted an electric blower, I was I was taken to the isle it was in and out less than 5 minutes, thanks ace.
Manager was super helpful.
Has it all,clean organized,nice people
Vision Ace is Great. Mark the manager took his time to explain to me about Electric and Gas grills. I had no idea. I have not owned a grill in many years. Patrick the man who delivered the grill went above and beyond the call of duty! This store is great, and the first one I go to as a homeowner. Great service, and great prices! They will take the time and work with you. No more big boys for me!!! Its true what they say, Ace is the place!
Very helpful staff
Very friendly and very helpful!
Good selection.
Love the small town atmosphere. Never had to go looking for staff like Lowes or Home depot. They approach you and they are always helpful
Old time feel. Doesnt feel like giant box store.
Nice place. People very helpful & nice! They have stuff you cant get anyplace else. Went to 3 other big box stores looking for a water gauge. No place had 1. Went to Ace they had 2 different kinds. Price was good too!
We love the place. Most notably the level of hospitality and service every single time We walk in the door. A clean organized store and a helpful staff. Our Ace! THANKS
Always helpful if I have a question.
This store is perfect for all your smaller hardware needs. As well as a great selections of tools, saws, bbqs, paint and more. Great people who are very helpful and friendly work here, ready to assist you at any time. A+ service.
Based upon the hard to find individual items quickly available/convenient an EXCELLENT RESOURCE. With diligent searches; you can find what you need there!!! NOT so much the pricing on some items ... such as the stainless hardware nor the overpriced tools. Suggest shopping elsewhere for tools, boat items or some of those other normally available items at other locations. GREAT renovation except ... why did not they change out the filthy A/C registers-diffusers? ALWAYS pleasant staff and quick enough check outs ... at most times.
Really nice people, very helpful. The Christmas displays were great.I wanted to take them all home!
Ive always been a big fan of Ace Hardware. They always seem to have that oddball thing youre looking for. But, these folks go above and beyond. This has to be the friendliest group of people this side of a Chick-fil-A.
Excellent costomer service.I was immediately greeted at the door. I asked for 12 bags of red mulch. They loaded it for me and were about 20% cheaper than Walmart.Extremely clean store
This is an excellent store. The associates are friendly and know their products. It is a pleasure to shop at this store.
Great variety of tools, hardware, paint and gardening supplies.Helpful staff. Some with humorous attitude.Weekly sales.Ample free parking.Loyalty reward program.
My favorite Store in Tarpon Spring!
Excellent
Love my community Ace. Superior customer service every time. Karen in garden dept is so helpful with plant care suggestions. Always great plants in stock. Other dept. Staff so helpful.
The staff was very friendly and so helpful that they relentlessly searched through the store just to find a drill adapter I was looking for.
They dont carry what their website says, they dont know their own products and I sat there 20 minutes to get waited on with may 10 customers in the store, definitely would not go there again or recommend.
Very knowledgeable and helpful staff. Great selection of quality goods no matter what project around the home. If they dont have what I need they are very helpful recommending other suppliers. 5 star hardware store and staff.
I love this place. Ive never walked in without being greeted, and someone asking me if they can help. Prices are comparable with big box, and service is much better.
Being a local I try to support this place even though the prices are consistently 20% higher. BUT today when I returned their chlorine tank for exchange I pointed to the hole that was in one of the containers I got from them. The manager BUD would not accept their container ( which was obviously at the end of its lifespan) and told me I would have to buy one..yet they dont sell new ones? I can pick from the their used ones???
Most anything you need in ten min or less.
Great selection. They seem to have everything the big stores do. Very polite and helpful. Ill be going back.
I broke two pipes in my bathroom and was not wanting to call a plumber, yet I knew little about plumbing. Matt O at Ace looked at the photo of my damage and he drew out an image for what I needed to do for a fix. He wasn’t satisfied with my comprehension and made sure I understood how to fix the pipes. Thanks to Matt’s help, my plumbing issues were fixed within hours. This is just one of many examples of how Vision Ace is truly the helpful hardware place.The popcorn is nice too 😊
Everyone is always helpful and will take me to my items.
Great customer service! I came in this morning for help on a faucet handle. Matt took the time to remove the internal components, which took a lot of work. He then helped me find the right screw to take place of the former, got home and installed it without any problems. Thank you Matt!!
Great little store with all the stuff you need!