Large selection of shoes and boots for the family! With the Pandemic and inflation Prices are high though! But they’re high everywhere! Though you used to get a reasonable deal at Shoe Carnival!

We have been shopping at the Southland Mall Shoe Carnival for a couple of years now. The store is usually busy. You will discover an excellent variety to choose from. The store is organized and the staff have been helpful when asked for assistance.

When in here right away was address did I need assistant told us where we can find our product even took us to the area to look for it a lot of help in here they organize workers are right on to help people who need it they dont overcrowd you but if you need them they will help you in any way they can lot of smiles which is great definitely would recommend this place prices are awesome

Great deals for the whole family no matter the style or how different everyones tastes are great place to shop

It is still a decent selection, but they ended buy 1 get 50% off equal or lesser value. Thats literally the one and only reason I went there. Ill just go where they have newer models and pay that price. It was so worth it to shop shoe carnival, now not so much.

They didn’t have my size in the shoe I really liked,so they ordered it. I called in,It was sitting in back when a week went by and they didn’t call me.Came back to store to pickup my paid for shoes,the young employees did not have a clue where my shoes were I literally waited and waited until someone competent enough could help me blaaaaaaaah. Ugh I guess I did finally get my Cool Shoes.

Stop there everytime I go to the mall. Always find shoes I like. Never have them in 12 or 13. Would love to give them my business. But in the years I have been going there they have never had my size.

Was thankful to find an unusual number of choices in size 14 wide mens shoes. Plenty of sales help on the floor too which was nice.

Good variety. I had to order the style I wanted because they didnt have my size in stock but other than that it was a good shopping experience

Nicely priced foot ware just missed 5 star for having to find help instead of finding me.

They had the Sketcher with arch support shoes I was looking for at an affordable price. They were very friendly and helpful!!! I love shopping here.

My Favorite lil spot for work shoes and Flip Flops

Hundreds of shoes for the entire family, but Im still trying to figure out who manages a lot of stores nowadays. Do managers live in a special place that were not aware of. Do they not know what the hot selling items are. Because Shoe Carnival is true to course. Either they dont have any of the best sellers or if they do they have lots of mens size 3 or plenty of size 18. Im not trying to be funny because my trip there was a waste of my time.

Love the bogo deals for back to school!! I can always get 2 pairs of good shoes for my 17 year old and the last all year!

I was there yesterday. I entered through the parking lot doors. I saw 4 employees standing at the head of aisles and none of them acknowledge me. No one uttered a word to me. NO hello, May I help you, How are you doing, etc. I passed by a few more, same results and continued straight on out the door to Foot Locker.

Andrew is the BEST employee. I have social anxiety but he was so nice and helped me find comfy shoes for work. I stand for 10 hrs a day and the first girl I asked had no clue what to suggest. Andrew was great.

Nice selection for the whole family, the cashiers have GREAT energy. Definitely will be returning.

Store is clean and nice customer service.

No one to help you no one really cares

Great Timberlands at a fantastic price!

Granddaughters went in looked for what they wanted finally found what they wanted and went to check out got through very fast and we were done there were two people working at the register which made it very easy and very fast.

Friendly service, decent selection

Cheap shoes but nice 😉

Ordered shoes online. Said they were in and then canceled my order.

Found the boots and shoes needed for my 2 boys. Store was neat and organizedThank you.

A very good selection of footwear. Prices are average. Some good savings. There are sales. Staff is always friendly.

This is less about Merchandise and more about experience. Shoe carnival has a restroom. Im diabetic so times i need to use the restroom. Well I was told they dont, go across to Pennys get back keep looking, get ready to leave and look he opens a door that says ladies and mens room. Ive used it before. He closes it quickly emberassed. Now you can blame covid, but no one was sanitizing anything out there and most definitely not cleaning shoes everybody and their brother touched.Thanks for reading

Well saturday evening me and my wife were shopping for shoes and as I was looking at a pair of shoes the manager Whos name is Moe threatened me he will not service me without wearing a mask and that I had to leave. I told him did you watch the news yesterday how the supreme court ruled it is unconstitutional and not enforce anymore . But he insisted we are still under executive order . So after arguing with him for a few minutes I finally told him I will be sueing shoe carnival for civil rights violations and I want youre information, naturally he refused. So thanks Moe I will be seeing you in court and Shoe carnival But something tells me you wont be having a job soon, thanks Shoe carnival see ya soon !!

Huge selection in women/mens/kids. Great prices and always have great sales. Nice and friendly employees. The only thing is, the store could be a little better organized.

Great deal on shoes I needed. I got 2 pairs of shoes for what I normally pay for 1.

Great shoes

Very friendly and helpful

The employee didnt help and seem like the person didnt know what they were doing

I just had to do a return. Quick and easy. Staff very helpful

Like a great detective, I ALWAYS find what Im looking for, at the price I want to pay

Staff was helpful and got 2 pairs of shoes for $100 saved over $45

Only place with school shoes

Clean store, very friendly and helpful associates. Had steel toe boots for men and the variety was nice!

Love the shoes just wish they had more in my size.

Found what I was looking for on sale...

I found that the staff wasnt very friendly but I was able to get what I needed. I also found some good deals.

Ok

Loves shoe carnival they are better than Footlocker in any other shoe store

Caught a sale 😊

Helpful and fast

Customer service not good.. Not all there staff but some.

Not enough staff and the store is too small. However, the selection of shoes is great.

I purchased a pair of Nikes for $60. Fair price for kicking about But they were counterfeits I know because a swoop was missing

Not enough choices for boys dress shoes or casual dress either. Very limited. Prices could be better. The cashiers r very slow. And no one else is accommodating for the customers at the counter . Making purchases and have to wait with several other customers in line. Both of your registers should be .Open when busy. No i was there today. Not yesterday.

Love my new shoes!!!

Grabbing some kicks

Great staff love the store layout

Good selection. Fair prices. The cashier was super friendly

Great shoes

Good place to get buy one get one 50% off on shoes. Only problem is I never seem to need to buy two pairs at once. If youre buying yourself some shoes best to bring your kid or somebody along with you to get a second pair.

Nice service! Didnt have a huge selection of dress shoes for women but the tennis shoes, boots and sandals were all there. Mens and kids sections are full too

Had everything I wanted

Besides the fact that it smelled like a straight up dumpster outside the store wasnt bad. They usually have a decent special going on too.

High quality shoes highly recommended. Pricing is very may vary depending on what type of shoe you want or like. For example in Nike use for the low and would be $70 which I paid.

Needs to carry a bigger selection of sizes

They never have the shoe size in looking for and somehow they have away my number to someone else and I didnt get my rewards or points

Love shoe carnival! Always good deals and prices! Always have what i need for whatever occasion!

Terrible!! The store was trashed!

Excellent sales and variety of shoes. My go to place for shoes for my whole family. Very friendly and helpful staff!

I bought a couple pair of shoes before Halloween. Very happy with both pair of shoes. Customer service very poor, shoes stacked very high and no help to get shoes down from high stacks. Love both pair of shoes very good prices!

Very nice staff. A lot of shoes! Like most stores, they did not stock many ladies shoes in the very small, wide sizes. However, this was the only store after months of searching many stores and websites, that had a decent pair pf shoes in a very small, wide size.

Awesome the young lady was great and helpful, patient and friendly. Was willing to go out of her way to make sure that I was happy.

Great place for halal burgers. The petty was juicy, bread was fresh, and the taste was awesome! Thoroughly enjoyed it.

These guys have a ton of shoes to choose from. The prices are reasonable. You can find some good deals if you keep your eye out for them.

I love the shoes here and at a relatable prices.

Yesterday in the evening I was in your store. And trust me i know its a busy time of year and employees are annoyed. I get it! But an older employer was on a ladder, organizing shoes and I was looking at some shoes that the ladder was in front of. Anyway, not once did she say can I help you or say Im sorry let me move the ladder for you. I had to reach through the ladder and try to find the size I was looking for. She actually didnt even need to say anything to me, just move out of the damn way would of been nice. Like I said i get it! I worked retail for years and customers can be annoying but she was just plain rude! I would of complained in the store but I was so annoyed I thought I better keep my mouth shut!

Very confusing layout, brands arent together but rather scattered throughout the store. Good prices on decent shoes, a lot of ugly selections however.

Its overwhelming to walk in and have isle talller than 2 of me to try and find the right color or size. When they are having a bogo sale almost all employees are.so busy you cant get help you have to wait or attempt yourself. However their inventory is pretty vast and they have socks and backpacks and other items

Definitely on the exspensive side but they can have good sales too.

I like this location they have a great variety of shoes and I am never disappointed its also easy to go back and exchange an item no problem

Had a alot of variety of shoes at a good prices. Will return !

Not the same thing as before. There selection and prices have changed prices too high its election not so good any more

Got what i was looking for, quick and easy..

Had tons of shoes but I didnt see the carnival. I was hoping to ride some bumper cars or a ferris wheel but no carnival rides to be found. Not even a clown or elephant ears. Very disappointed

Great place. Has a lot of different brands of shoes. Some I havent hear about in years. Shoes like Keds. This place is huge.

To many young kid working there. Dont know what they doing.

Its very nice but it would be much better it they put the sizes so u could see them n their kinda small if you have reading glasses on

Always a great selection at great prices. I can usually fit the whole family with a good pair of shoes for an average of 50 bucks per person.

Store well stocked and organized. Excellent customer service. Wished the shoe aisles were a wider

A variety of shoes and they have buy one get one half off! Customer service was good! I noticed there was a 10.00 higher difference on some shoes than the one at westland mall.

Its always a pleasure when I come to this store and this location. All staff members are super nice and so willingly to service you. With a great selection of shoes and their prices are the best deals, there is absolutely no room to go wrong.

We almost always find deals on Nike and NB shoes.

I wish they had a better selection of dress shoes

Love shoe carnival excellent shoes great deals

They have major good deals if you on a budget the employees are great the store is clean i do reccomend you shopping hear they got all selections of shoes drom atheletic dress shoes etc..keep up the good work guys.

Great experience

Love the sales and deals nice shoes

Need to carry biger mens sizes... Over all a good place.

Good service at the time of checkout.

Great selection great prices and deals

Try order online site crashed then I went 2 store for sketchers wide 2 pair shoes no help from workers they didnt have them out of stock went to meijer bought cheaper dont waste ur time at southland store or web site

Great shoe selection for excellent prices

Prices high for when other stores have better deals

Excellent selection. Good prices

Love them they have a great selection of shoes