Great customer service is what you can expect from D&L in Taylors, South Carolina. The name of the gentleman who helped me today is Orlando. I purchased a 2-ton split system Trane. He helped me load my vehicle and he was very pleasant to speak to. These systems are very nice and also very expensive. And Im glad they go above and beyond to make sure that I have everything I need or that my client is very well taken care of. Its obvious that they think beyond the sale and they treat you like family and they care. Its definitely a better experience then other supply houses that I have to go to from time to time. If youre local to the area and you have your licensing to sell equipment, check out what these guys can do for you. They are knowledgeable and they sincerely care about what youre doing with your clients and will go the extra mile to help you help your clients.
Great experience! Highly recommend Rob and the guys. Very helpful. Saved me a lot of money buying part and fixing myself! Awesome company! Go see them!
I’m soooo happy they had my part to my washing machine even though it was marked up 40% above market price but there was no wait time so I guess it worked out ...
I had a broken washer this week, and discovered this excellent business! Super helpful and friendly and they had the parts I needed in stock. The location is convenient and easy to find. Highly recommended!
Had part for my dyer nice staff will do business with again thanks.
Very happy with this store! Got my part in time. And the customer service is awesome. Very pleased new customer ! 😊
Really cool dudes and super helpful, great prices too.
I gave them a call about getting a replacement gasket for my Kenmore refrigerator and the gentleman who helped me wasn’t able to find a part locally. He went as far as looking for me where to get it! Truly appreciate that. Thank you so much.
Absolutely the best!!! Thank you Robbie & orlando and all you guys! to quote my shoutout on FB, and helping to not only find the best parts for the best prices, yall were really respectful--I include the nuimber to the Taylors store, just in case one of my peeps wants to call you!!!
Excellent service, Robbie took the time to explain the part that I needed for my dryer and provided an installation video to help!!
As Ive discovered the joys of owning a house Ive learned the value of fixing things myself. The staff here is friendly and knowledgeable and has never let me down. I highly recommend D&L parts.
Needed to grab some parts for our unit the other day . Robbie was a pleasure to work with . Very knowledgeable about what I needed . I couldn’t have ask for more . Very pleasurable experience. I highly recommend this place . I’ve been all over trying to find this part . Tribles, Cc Dixon, etc .... no one had the right part . Thank you again ! Ac is up and running with no problems . Definitely will be back .
I will be coming here again next time I need a part. I thought I had diagnosed the problem with my washing machine so I called to ask if they had the part in stock. The man on the phone asked me what the machine was doing and told me he thought it was a different part. I took his professional opinion and purchased the part he suggested. He saved me about $100 and my machine is working fine!
Showed up at 7:30am. No one there.Parking lot empty. All the lights off. Gate locked.Left message. Guys me calls back at 8:00.....what do you want?What are your hours?We open at 7:30Ok. No one was there.Well......I was in the back loading a truck....is that all right???LolThen the guy hangs up.No thanks. Ill stick with Tribles.
Needed a hard to find part to repair a leaky dishwasher the day before Thanksgiving. They were incredibly helpful and found a great solution to my problem. If I ever need help with any appliance in the future, they will be my first stop. Thank you!!
Very prompt service. Nice atmosphere! Close to home!! 🤗👍
The folks at the front counter (Robbie, Orlando and Orlando Jr.) was so helpful in finding the parts that I needed to repair my refrigerator. I highly recommend anyone who needs repair parts to come check them out first. Thank you saving me money from having to buy a new fridge.
We had a great experience as we have all the times that we have gone to D&L Parts Company. Robbie was kind enough to help diagnose our problem over the phone and quickly helped us determine the part and got it in for us the very next day. He could not have been more helpful. We will continue to do business with this company and you have a real Jewel in Robbie!
We have used services twice for replacing our home appliance parts and cannot believe the great service. Orlando orders exactly what we need, it is at the store within 1-2 days, and he calls us when parts come in. The prices are cheaper than ordering online and all employees are very nice. When something breaks in your home, consider looking up the part number and ordering from D&L.
This is the place to go. Excellent experience with Robbie here. He rush ordered a little $20 part for me right after Christmas and had it ready for me New Year’s Eve. Treated me like a million dollar client with a smile. Thanks!
After having to deal with Frigidaire Parts directly to secure a new display for my refrigerator, receiving the part (which was packed loosely in a large box with untaped bubble wrap around the part), and finding, as I tried to install it that it was missing a connector board, I gave up on the manufacturer and discovered D&L Parts. Orlando and Robbie really calmed me down by getting me a new part (not one that had been returned like Frigidaire had sent me) in two days. They opened the box (it was bubble wrapped taped and, guess what, it was held safely in the box by styrofoam holders -- which told me it was new and not returned. Most importantly, it had the connector board in there. Got it home, it worked perfectly and I was so pleased with their service. Will always go back to D&L Parts. Great people, Great service and very Knowledgeable!!!
Seriously love this company!! Everyone is very nice and quick! Great prices on everything!! Ill never go anywhere else again!!!
Extremely knowledgeable and friendly people. Weve used D&L for many home appliance repairs and have always been satisfied with their service, parts, and prices. Would definitely recommend them!
I have been dealing with these guys and they have always had the right part when they say great service from either of the two guys recommend for any home appliances you need and they dont try and make a killing on any of there sales!
Great customer service!!! They had the part I needed and also checked my part to make sure it was bad before they sold me a new part, and the price was great. Thank Orlando and Robbie
I went to a few different places that sold appliance parts, and D&L parts was the most helpful. Robbie was a big help in narrowing down what could be wrong with my broken appliance. Had the part I needed in stock. And most importantly, it fixed the broken appliance. Will be going here for all my future appliance parts needs.
Very helpful. Cheaper than any local suppliers, and beats online suppliers usually! Great Customer Service.
Needed a thermostat part for our dryer. These guys went above and beyond to get us the part, educate us on why the part went bad, how to install it, and taught us a work around we could do to make our dryer work until the part came in. Very friendly and professional. Would return again and recommend to anyone who needs an appliance part.
Friendly, knowledge and quick...I ordered a part on Friday and received a call on Monday morning letting me know it was in. The price for the part was $20 cheaper than their competitor and it was a genuine Whirlpool replacement part. I will go nowhere else.
Ordered parts for my broken dryer. They were in by 9 the next morning. When I went in to purchase I was short a dollar and some change and he let me buy them anyway. Kind guy. There was free popcorn too! GOOD popcorn.
They have a very knowledgeable professional staff, and are easy to work with.
Greenville, SC - These guys are great, not interested in overcharging for parts! Excellent service and install tips; see Robbie for super customer service.
Great service and prices.
Always prompt and excellent service. Orlando is always on top of it.
Outstanding service for HVAC contractors.
Had the part I needed and provided it with a smile. What else could you as for?
Re: orderThank you for assisting in replacing the rubber friction pads for my dishwasher within 24 hours.
Prices were less than online. Didnt have what I needed, but ordered it for next day pickup.
Fast,Friendly,& Knowledgeable staff!
Great service
Great service !!!