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GameStop
5500 S Redwood Rd #104, Taylorsville, UT 84123, United States
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GameStop
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A
Review №1

Very friendly and knowledgeable staff. We are new to gaming, and they went above and beyond to help us find some stuff that we loved. They even gave us the online sale price for the games we purchased, and they helped us straighten out some issues with our membership account, and honored some coupons that we had missed. Overall, very satisfied.

ro
Review №2

This other due this store us the best ther is Jerry hands down knows what he doing such a great dude great at what he dose

Ed
Review №3

Most Gamestops are the same, but this one is special. I have 3 Gamestops close to my house, and I always choose to go to this one. Jerry has been personable, knowledgeable, and the reason I keep coming back. I have pre-ordered many Funko pops, and I have bought many video games from this store. I have yet to have a bad thing to say about the place. Its clean, organized and its one of my favorite spots to come in when we are running errands or just want to browse. Thank you Jerry and team for making this a great place to shop!

Jo
Review №4

This location almost always has very friendly and informed employees. You can really tell that the people working here are good at what they do.

Ka
Review №5

I wish I had caught the name of the man who helped me, but I was in a rush and didnt think to check. I came in on my lunch break to see if they had a game that came out only to find it hadnt garnered enough interest to have copies in the store. He was very helpful and suggested multiple methods for me to get a hold of it and I truly appreciate the time he took. Next time I need something it will definitely be a first stop.

Da
Review №6

Very helpful employee I wish I knew his name.

Bi
Review №7

Asked for three different products that werent available even though there was boxes on the shelves. I dont feel like this was the employees decision it definitely felt like a higher up decision. Employees did their best to help. Ill just buy it online. GameStop is only valuable if I can get things day of. If I have to wait I might as well just order it and not bother leaving the house

Ka
Review №8

Great customer service even though they didnt have in stock what I wanted.

Za
Review №9

I was looking for a specific Nintendo Switch controller and they had it! I tried calling Target, Walmart, and Best Buy with no luck. The Gamestop staff member I interacted with was very friendly and informative. That employee you was definitely in the right place, they seem to like what they do.

Li
Review №10

I love Gamestop. Any one I go to, they staff is always super friendly and knowledgeable. They even give great advice like...you will get more for your Xbox or game selling it on your own. Just for that advice....I keep going back.

Be
Review №11

Best gamestop Ive ever been in. So Clean and organized and the employee was so knowledgeable and helpful.

je
Review №12

Great customer service and the way Jerry and his team handles the store is great

Je
Review №13

Customer service was outstanding. The gentleman was willing to give me tips, tricks and load me fill of knowlage.

Ta
Review №14

Sign says 10 guests are allowed inside. 4 guests were inside cashier would not allow myself and 2 minor children inside. Out of 4 games we tried to purchase that had cases on the self they did not have a single one of those games in stock.

Am
Review №15

Though the didnt have quit what I was looking for they had great costumer service.

Ka
Review №16

The employees were awesome! They knew what we were looking for and helped find things we didnt even know existed. I also got to pre order what I have been looking for over a year.

Ja
Review №17

Staff was super helpful! Saved me money and had good conversation while he did it. Just sorry I didnt catch his name so I could call him out by name. Thank you dark haired bearded dude.

Th
Review №18

I love this location! U guys have always been my favorite! They are so knowledgeable and super friendly! Thank you so much!

Ca
Review №19

I have been here a couple time and each employee has been super nice and knowledgeable for me who isn’t “tech” savvy! There were having such great sales I will def be back!

Ky
Review №20

Im always here. The guys know me by name and are amazing! They tell you the truth about games. They are amazing. Because Im there so much they know my style of games so they are always suggesting more games Id like. They have a huge selection of Pokemon cards. Amazing game and console selection and the guys there are amazing! 10/10

SU
Review №21

I liked it. They had some good stuff. What I was looking for was out of stock so I settled for an alternative. It worked out and Im pleased with my purchases. I have the Power Play card. The deals I get with it are a huge plus compared to online. Nothing has broken yet, so Im ready to buy more!

Ad
Review №22

Great experience and even through this pandemic. The 1 guy that works there handles everything professionally.

Na
Review №23

Nice game store for the bonafide gamers

Dr
Review №24

Only needed to buy some electronic accessories sold only at gamestops or online stores twice. Both times staff on duty was great at talking about the products we were buying and didnt push any extra subscriptions or clubs that the store offers. Easy in and out purchases with no hassle

Ha
Review №25

I was in this store tonight and my 5 year old was being less than enjoyable. When your child is running around a store throwing a level 10 tantrum it’s absolutely humiliating. I wish I had gotten the name of the employee working tonight because he was hands down the most amazing person I have ever met. My husband took our son outside to calm him down. I brought my game up to the counter and apologized for my son’s behavior. He laughed it off. Obviously he has kids so he gets it. When my husband and son returned he gave my kid a very sweet and polite spiel about how he needed to be good for his mom and dad and told him if he was good he had a present for him. At that point he pulled out a stuffed pig. I don’t really know if he fully understood how much his compassion meant to us but it turned our experience from an embarrassing 10 minutes to a moment well never forget. Please make sure this man knows how thankful we are for reminding us that there are GOOD people in the world.

Jo
Review №26

These dudes rule. I got off work and wasnt sure anywhere would be open for me to pick up a game on release. Walmart was downright rude, and when I called these guys they kept the store open late to accommodate me even when they would have already been getting ready to go home. They still had smiles on their faces and were happy and talking to me like it was no big deal.

Je
Review №27

Did not have anything that I asked for. And they are advertising on line for the stuff that I was asking about.

He
Review №28

Its clean I just cant find the games for my systems.

Da
Review №29

The Store Manager Jerry is a great guy and helps with everything.

Ro
Review №30

Supe4 helpful, quick service. 10/10

Je
Review №31

Good trade in values

Su
Review №32

Super friendly, very knowledgeable about games.

ak
Review №33

Guy the counter was very cool. He told me the sales right out the gate, and made sure I knew what was going on with the merch.

Ja
Review №34

Every time I go here I have a great experience. All of the staff are very helpful, but more importantly, they have best customer service. Any sort of question I have, they will answer it honestly, and it feels like I am getting help and advice from a friend. I love this place, and it is the only place I would consider going to for any gaming needs.

Ra
Review №35

Awesome employeesThey help you out very well and their very nice.I was satisfied

Je
Review №36

Great staff kind and friendly, will help find game if they dont have it.

Ta
Review №37

The manager knows me by name, as well as most of the staff, and I always get a friendly greeting and great customer service.

Br
Review №38

Very helpful.

hi
Review №39

Bought A brand new PS4 paddle, it wouldnt connect to our PS4, when I told Pete at this store in Taylorsville(were I bought it) he told me he couldnt give me a refund only $18.00 store credit (paddle cost $78.00) he said once its open they have to sale it used for $49.00. Have the receipt and box in perfect condition. Wont ever shop there again!!!!!! Giving one star only because I cant post this without one.

An
Review №40

The employee on shift was amazing. He was nice and had good debate points. Service was quick and efficient.

Do
Review №41

These guys are super nice! They held a game for me until I picked it up and each time I go in the employees are knowledgeable about what they are selling. Great place and location!

Ra
Review №42

Had some used games I needed and great place to preorder upcoming games

Di
Review №43

Excellent service! Wasnt pressures into buying anything. Had a genuine conversation with the cashier. Definitely, making this my main gamestop

Aa
Review №44

Love these guys

Co
Review №45

We came to this store to get help with our VR headset, but the guy here wouldnt even let me finish my sentence before he cut me off and told me he wouldnt help me. Needless to say I called the store on 4000 west and the guys there are wonderful and willing to help.

Mo
Review №46

Only place to buy older games plus staff is very knowledgeable

Da
Review №47

So very helpful with me for my sons birthday, I had no clue aboutt the gaming systems. Erick and Cole (I hope I got their names right) were absolutely awesome and they helped me so much. Thanks to them my son is gonna have a great birthday! You guys are the best!! I am a customer for life now.

Tr
Review №48

The employees are very helpful! They do always tell you about promotional offers or pre-paying for games. (Part of the job) However if you say no, they except it! They have no problem with my 3yr old (who knows how to play every system out there) playing their display games while my husband is shopping. Always respectful!

Co
Review №49

Staff is always knowledgable, friendly and helpful. This used to be my home store, but I moved, and will miss the interactions I have had. Five stars well earned.

Da
Review №50

To be honest i have never been to a game stop that has ever let me down

Me
Review №51

Great employees very helpful very knowledgeable of games and accessories great place

Ke
Review №52

A great place to find video games new and old. Their prices are fare.

Ka
Review №53

Pandemic got these guys acting all rude. cannot go in to store you have to order on a website 60 minutes before pick-up

Ex
Review №54

Large location with a huge amount of extra general merchandise like shirts, Funko, marvel legends, Fallout Energy weapons and Power Fist. Great customer service and wide variety of deals always going on. Recommend this location to anyone.

An
Review №55

The best GameStop Ive ever been to. Im a regular so when I walk in I get greeted by name and they know what I want.

Da
Review №56

Good service

Gu
Review №57

Super busy when we were there close to closing time. The cashier was a little stressed but it was a quick trip and they had the pro controller I was looking for!

K
Review №58

Pretty good selection, my girls found what they needed for their Nintendo Switch.

Ly
Review №59

After being let down with Wal-Mart (obviously), the friendly gentleman, Quenten, helped us with our PS plus subscription. Never going anywhere else for gaming services!

Wi
Review №60

Gamestop has a good selection of new and used games, and a nice selection of other game related toys, I enjoyed shopping there and saw lots of things that will draw repeat business from me.

Ro
Review №61

It is the only store I go to anymore there all ways the best with helping me and great with kids. Great employee.

Ro
Review №62

The games are over priced, and trade in credit is laughable but the staff here makes it worth going to for used games. They really go above and beyond with trying to help you find the items youre looking for.

Se
Review №63

This store is very helpful. Love the rapport built with customers

Br
Review №64

Great store. Best location Ive ever been to.

Ca
Review №65

This game stop is pretty good compared to others Ive been to . Would recommend.

Ha
Review №66

We brought in our Xbox to trade for a switch. We cleared it before we got there and the front desk guy was extremely condensing. We brought it in the original box as well, and asked if h could throw it away (since we were buying a switch!) He told us he didnt have a garage big enough for it..... I know you made a lot of money off of us, and I also know what your back stock looks like. He also talked down to some of the other people in the store as well. It was just odd.

Ad
Review №67

There was a trade in deal going on for an xbox 1x and basically every other Gamestop in the valley was out of stock. They had to work some magic but they were able to make the deal work for me and I didnt have to keep driving/calling around. The employees were very friendly and you could tell they were having fun working together despite it being super busy (because of the many great deals that were going on that day). Ive had very positive experiences with Gamestop in the past and this location went above and beyond.

Ja
Review №68

Was helpful the employee was when I asked about Wired Switch controllers.

Re
Review №69

The cashier was extremely friendly and helpful.

Cr
Review №70

Friendly staff great selection of games and accessories

Da
Review №71

Got my game on sale, which was nice; the hard upsale is annoying, but bearable. I dont, however, appreciate the chashier telling me about the end of the brand new game I just purchased.

Ro
Review №72

The staff is very courteous and helpful. Always willing to share thoughts on games what they like/dont like etc. Give recommendations based on the games I like/play.

St
Review №73

Went in to buy a Xbox One. The staff was super helpful answered all my questions and even put up with my indecisivenes when it goes to buying them right games. Will be coming back!

Be
Review №74

Weiredest experience ever. 1st suprised how many people were in there even though OPEN sign was off. 2nd the employee in the middle of the conversation walked away and started organizing games after confirming they had nintendo switches, and after convincing me to get the case and screen protector. I would have grabbed it and taken it up to the register myself but it was locked. So after a few minutes i left... like WTH? why did he decide to organize games mid conversation??

an
Review №75

They are helpful and nice. They always have answers. Love working with them.

Ch
Review №76

Super friendly staff ❤

Sa
Review №77

The assistance is wonderful and they have a wide selection of games

Te
Review №78

Honestly the line took forever because this one guu was taking like an hour

Ni
Review №79

Rather spacious for a gamestop. Nice and open so you dont feel cramped.

Al
Review №80

In a world where online shopping is becoming king, physical stores with real people you can talk to is becoming invaluable. I ordered a console online from gamestops website and it arrived damaged from the wearhouse. The shipping box was pristine but the console box inside had some obvious damage. I tried getting it exchanged through the online customer service and they wanted me to pay shipping and that was unacceptable. Frustrated I went into this store and Cole immediately sympathized with me, and exchanged it. Good customer service needs to be recognized and this gamestop deserves it!

La
Review №81

Alexander was Awesome...very helpful

Lo
Review №82

They give great customer service, and the employees are really knowledgeable about promotions, discounts, games in general.

Vi
Review №83

Very friendly & knowledgeable staff, which is awesome for this gal who doesnt know much about consoles after PlayStation! 😂

Mu
Review №84

So friendly. Always helping.

Da
Review №85

Pricey but great selection

br
Review №86

Ordered a online hold for 2 used games, and they greeted me the door ready to ring me out.

je
Review №87

Best place to trade and buy used games.

Jo
Review №88

This Gamestop is set up the same as most others. The staff was super helpful in helping me find the promotional item I was looking for, even though they were out of stock at this location.

Yv
Review №89

Awesome customer service, very knowledgeable and helpful

Tr
Review №90

Employees are friendly and knowledgeable, and help you make the best decisions so you get your moneys worth

Ar
Review №91

Excellent game store. My only complaint is that they are often understaffed and the lines can be very long.

Ha
Review №92

The people that work here are helpful and are always trying to help you get the most bang for your buck. By far my favorite branch

St
Review №93

My kids and husband love this place

Mi
Review №94

Sold us a system that didnt have the key feautres they claimed it did.

Sp
Review №95

Awesome place! Been coming here for years

Ju
Review №96

The guy dont know what games he have in the store even using the system.. I show him and he dont know how to use the computer

De
Review №97

The Staff is great theyre kind and so friendly.

Lu
Review №98

Got my Pokemon go plus from here and several games always a good experience

Ja
Review №99

Their trade in value is brutally bad... but they usually have what I want.

Me
Review №100

Always have the PS gift cards in the amounts that I need.

Information
14 Photos
100 Comments
4.3 Rating
  • Address:5500 S Redwood Rd #104, Taylorsville, UT 84123, United States
  • Site:https://gamestop.com/store/us/ut/taylorsville/5583/shops-on-redwood-eb-games?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 801-840-1937
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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