Great, knowledgeable and willing to share, I would recommend this business to everyone. Brian saved me 150.00 $. By a suggestion. Simply better than all the rest !!!!
Walked in....made request....walked out 5 minutes later. Business complete, got exactly what I came for. Doesnt get much betterthan that !
Always take good care of me and my needs.
They were very nice and helpful...they even should be a video to help with installation
We had hard time locating the correct part for our Samsung ranger. We first called another store but since they did not have the part they recommended us Reliable Parts. We called them and over the phone the provided corteus customer service, quickly identified the part we were looking for and told us they had one in their inventory. We drove to the Tempe store and again received prompt and great customer service from Martin, who within minutes located the part and processed the purchase. Finding a local business that had the part made a big and immediate difference since we quickly installed it right after we bought it. We could have saved money by ordering the part through a major on-line retailer but the expected delivery timeframe was at least a week. Our experience with Reliable Parts unhesitatingly earned this local business a five stars review. We highly recommend it.
I needed a small part, a evaporator fan motor. This company had the part and were helpful and professional. Reasonably priced. Thank you to everyone. Mr. Saul was helpful, a good employee. The store is fully staffed but busy so please be a bit patient in you are put on hold. Many Thanks.
Excellent service and very friendly.
Very good service and great parts.
Glad part was in stock. Reasonable return policy.
Not friendly or helpful at all. You better know EXACTLY what you want or they cant help.
Really reliable. Good service and best price. 👍
Exceptional Customer Service provided by Martin, Francesca, and Soul. You will be greeted by knowledgeable staff always willing to lend a helping hand! Keep up the great work!
I like the staff, they are friendly, knowledgeable and helpful!
They had the part I needed in stock, were very friendly and helpful, and fast. Will go back for any parts I need in the future
Great service! I was able to fix my refrigerator with an $18 off-brand part, instead of the $100 name-brand part that they could have sold me. I will definitely go there again for future needs!
Good prices and great customer service if you have any questions go ask for saul great guy
Good service 👍
Reliable Parts has always been my go to location for any appliance repair parts needed and they havent let me down with their inventory.
DONT EVER SHOP AT APPLIANCE PARTS DEPOT! I wish there was an option for no stars at all. I needed a new gasket for our refrigerator. The first time I called I was given a part number and told Id get it the next day. It came and I was pleased. Little did I know this was the beginning of a nightmare. The gasket sent to me was the wrong part. When I called to let them know, they told me I wasnt in their system! I asked how that could happen since Id received the gasket, although the wrong one was sent to me. The employees I spoke to were dumbfounded. I continued calling June 2, 9, 14, 19, and 20 and asked how we could resolve this issue. During this time I spoke with Paul, Ken, and Kenny. I finally called another office and spoke to a nice woman named Jane. She apologized for the inconvenience and had to call the shop and instruct the people how to pull up customer names. I was told by Ken that he ordered the wrong part and assured me that this time it would be right. When I went to pick up the new gasket on July 1st there were two people at the counter. The first guy fumbled around looking for the order and finally had to call someone from the back to help him. When be brought it up he was going to charge me again! I told him Ken and I had an agreement that Id take the new one home, change out the incorrect one and then return it. The girl at the front counter asked if I could bring it back today and my boyfriend told her no because by the time we got home, changed it out and tried to make it back theyd be closed. She got really nasty and told us not to worry about it. When we got home and opened the box, the new gasket was wrong AGAIN!!!!!!! It was half the size of the one I received before. These people are idiots. They have no concept of customer service. AVOID THEM AT ALL COSTS!!!!!!!!! 😠😠😠😠😠
They really are knowledgeable and friendly! Made me feel extremely welcome and I would recommend them to everyone. Plus I got there on donut Thursdays!! Washer is running perfect now, thanks guys!
The 3 baffles for the Washing Machine all broke simultaneously over the weekend. I checked Amazon, and I checked the place from which we purchased the washer, and they (Spencers) said to call Appliance Parts Depot. A 9 a.m. phone call to Appliance Parts Depot saw me acquiring the parts through them just a few hours later. They indicated well have them this afternoon. And - THEY DID. I hope we wont have to use them again, but should we need parts - they are and will be our go to.
Horrible customer service from start to end.. I walked in and there where no other customers and there were 4 of them behind the counter and it took them 10 minutes to even acknowledge I was there. They sold me the wrong part then when I came to exchange it they wouldnt because I plugged it in. I didnt even install it..just plugged it in. They had 4 ppl examine it. Its like they were looking for a reason not to take it back. And they were so rude. They had no problem taking my money but when it came time to actually help they wanted no part in it. Will never use them or recommend them again..all over a $40 dollar part.
Bobbie is great. She is an excellent customer oriented sales person.
Great, service department person knew exactly what I needed and got the part right away, in and out in 5min
They were the only place in town that had the part I needed in stock. The people were very nice and knowledgeable and didnt treat me like an idiot because I didnt know what I was talking about. Highly recommend.
Had the part in stock to repair my Samsung dryer and also made a recommendation for a higher quality part, since it is a common issue for that part to go bad. Took the recommendation and now the dryer runs like a dream!
You guys are awesome! Thank you, Daisy, for those extra few minutes helping us out with our pickup tonight!!!
Best place to get parts and cleaner for your appliances
Great service ask for Ralph if ya need anything cool guy
I went to location for a part that I brought in to duplicate. The guy at the counter said he may have parts and n back but needed a service part number or appliance name. I new neither which is why I brought in the part. The guy over the counter turned me away would not even look at the part or offered to help. I guess this business does not want my money and I would not recommend doing business...rude didnt want to help.
Always had a great experience (service and parts in stock, with knowledgeable staff)
Friendly, professional, and carry a lot of parts at good prices!
Fran & Juan are always ready to help.
Good service and they had the part in stock.
Its a great place amazing!
Rob was very helpful. I will be using you in the future.
Very unfriendly and unwilling to help. Will never go back.
Fast service and good attention
Would not do business again!!
Great service and parts!
Always great service and knowledgeable
Great, very helpful
Carries all the hard to find parts...
Great place