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Big 5 Sporting Goods
921 E Southern Ave, Tempe, AZ 85282, United States
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Big 5 Sporting Goods
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Ra
Review №1

Good place to get all your sporting needs. From fishing to baseball camping horseshoes for park days and training equipment. Good prices as well!

Is
Review №2

Staff didnt seem to know to much about their own store

H
Review №3

We live by one closer to us but we prefer this store. Staff are extremely helpful and knowledgeable. Love the daily deals!

Mi
Review №4

Love it. Neighborhood store. Easy to find what you need. Helpful staff.

Ro
Review №5

Ths store is just ok. No help in finding the 10% online coupon, nor did the cashier offer to help find a discount.

ca
Review №6

I arrived at the store last night Saturday about 6:30 and was greeted at the door by four employees they asked if they could help me I said yes Im here to look at shoes and I stood around in the store for 15 minutes as the only customer and no one could come help me not at shoes not at the ammo counter nowhere in the store would they come and help me the whole time the two guys and two girls stood by the registers and chatted after 15 minutes of frustration I carried the shoe display I would have liked to have had them find for me and handed it to the tall guy of the four of them chatting at the register and told him I would NEVER be back TO THEIR STORE. Im in a big five store every couple weeks and this store has always been the worst of the 4 I frequent even though its close to the house. The sad part is one of them was probably an assistant manager and yet they were too busy talking amongst themselves to even check on the only customer in the store for 15 minutes. They could have cared less as their chit chat was more important. Their failure to realize that consumers get to choose where they shop what they buy and how much is spend for it will cost them even more customers ..

ne
Review №7

Not the biggest store but they definitely have little bit of everything from balls,weights, skateboards, pool stuff and so on. Will find almost everything you would find in any othe sporting goods store, even kayaks and rafts. Driving by it doesnt look huge but their inventory is good,they will not disappoint.

La
Review №8

When you walk into the store the 2 customer service reps just glare at you and then go back to chatting. Service sucks!! Good deals on athletic shoes.

C.
Review №9

Came in today to get a couple new pairs of sneakers. I just want to say weve been shopping Big 5 for over 15 years and Im disappointed to say today will quite possibly be the last time we ever step foot inside of one.An employee who did not give his name (Grey hair, Glasses, middle-aged) very OPENLY got an attitude and became short when asked if he could check for a different size in the back. In the process of finally doing that only after hed had a fit, another person asked him to check on a different item and audibly exclaimed Youve gotta be kidding me! for all of us to hear.Yes, I deeply understand that life and work are stressful, especially right now. But that doesnt mean you get to take it out on everyone else. Everyone is stressed. Everyone is tired.If you cant say anything nice or just even attempt to be respectful and patient, either dont come into work until you can or find a different job completely.If you cant control and manage your own emotions enough to speak to clients and customers at the very least in a normal way, then working in sales is not for you.

An
Review №10

Small store, great prices though. We went for hiking boots for the family and found some for all 5 of the kids .

Ra
Review №11

The staff were friendly and helpful. They let me try on a knee brace which I bought. The prices were fair. I will be coming back to this location in the future.

Az
Review №12

Got my lugs boots steel toe for only $41 aside from my coupone

Ma
Review №13

Great sales all the time 👍😃

Be
Review №14

Went here for specific shoes ~ FOUND THEM! Had a coupon too! Score!

Su
Review №15

This place has the best prices on a lot of name brand clothes and shoes. Im a committed shopper

J.
Review №16

This place was better stocked than other big 5s

Jo
Review №17

Ive shopped here multiple times, staff are generally friendly and helpful. Product selection for most categories is decent, often with a variety of brands represented in some capacity. Depending on what youre looking for, you might want to be opportunistic with sales. Recently, employees assisted me with the purchase of a more expensive item. Everything went smoothly and I got exactly what I needed.

La
Review №18

Great place to find good sale

Le
Review №19

Helpful, professional, patient, are just a few words describing the staff working last Sunday at the Big 5 in Tempe..The best part...they had what I had been looking for the last 3 weeks! Im now a happy bicycler!

Mi
Review №20

Clean and nice employees

Le
Review №21

Since I have to walk, I walked. My favorite place to buy tennis shoes.

Wo
Review №22

Another place I dont frequent but love visiting when I find a reason. We went and grabbed some Baseball stuff to take to Kiwanis for messing around, good fun!

Br
Review №23

Really good deals on shoes right nowI got 2 pairs of shoes for under 50 bucks.

Iy
Review №24

Friendly caring staff.

Ro
Review №25

Smallish store, but well stocked and well staffed

Ad
Review №26

Not much for ammo but customer service was good

Te
Review №27

I always enjoy going to Big 5. They carry great deals on footwear.

Ja
Review №28

There good sell.

Ad
Review №29

I love this store and I always want to buy everything. one of the staff was following me very closely to make sure I wasnt stealing, so I stayed for like 3 hours just to mess with him. It was only fair after he profiled me.

Je
Review №30

Manager had an attitude when I asked about Big 5s return policy. I had my receipt and I ask him what if I didnt have my I.D. I didnt need I.D. to make a purchase, so if I have my receipt why do I need to show my I.D.

Be
Review №31

Love this store & close to home

Ty
Review №32

Went in for my OTC tag and I was out quick and its convenient.

Sk
Review №33

Its aight

Ti
Review №34

Nice employees n wonderful items at great price cant wait to go back

Ka
Review №35

Got the gear I need for camping this summer.

Ab
Review №36

Responsive staff was able to find what I need. Went there to buy badminton birdies.

Ro
Review №37

I purchased some water pistols, the package says they go 30 feet; in reality they hardly went 5 feet and my kids were very disappointed. I tried to return, but I was told they could not accept the return as they are not resellable; which makes no sense why Big-5 would want to resell a defective product?? Buyer be careful what you purchase and good luck returning it.

Ze
Review №38

Its a wonderful place, they have everything that you need for camping and. Sales are worth it.

Th
Review №39

Was able to get pickle ball paddles here.

Te
Review №40

Very good worth the drive

Je
Review №41

Small, limited selection. But would have bought what I was looking for, if theyd had it.

Ia
Review №42

Quick & clean, easy purchase with attentive salesperson, great sale on some steel-toed Stanley work boots.

je
Review №43

These guys are great! They dont always have the best prices on ammo, at times a dollar or more high per box. But their selection on guns and camping equipment is very good. More than once when I go in to shop, if their price is just a bit high . . . . the manager will give me his employee discount to save me from going to the other store. . . . . Again these guys deserve more than 5 stars. We LOVE Big 5 Sporting Goods.

Da
Review №44

Love this business! This particular location is a bit short on a few fishing items n needs to restock polls and PowerBait in varied flavors.

Li
Review №45

Good location. Well lit. Well stocked. Tue staff feel like friends.

Ru
Review №46

The employees were very helpful and we even got a discount.

Fr
Review №47

Very stuffed with displays. Went to buy a top-notch sand volleyball. All they had was low-end volleyballs. Bought a small pump for $10. Saw it at Walmart for $5 the next day.

Da
Review №48

I got exactly what I needed and advice from one of the employees. Great service.

Ca
Review №49

Great place for shoes

1w
Review №50

This is conveniently located across from the best location of Frys Grocery Stores. There is a lot of good deals but the staff was not at all helpful to me during my visit. Employees dont seem to understand that it is their job to kindly help people with their shopping experience at their store. Not to look annoyed when someone has a question, and only provide some blow off answer. Customers are supposed to leave feeling like stopping there was a good idea . Not wishing we hadnt.

Je
Review №51

Went in looking for 22lr manager said he none when it said they did online. His friends literally walks in after that. And pulls out the ammo he didn’t have and sold it to his buddy

Da
Review №52

Terrific sales people. Great values. What more could you want? Ask them, they probably have ideas.

Ja
Review №53

Yeah Ive been having a shopping spree here lately, great sales weekly for quality products, got a tactical bag that normally would be 3x more off amazon. And everything I need to go fishing. Customer service is top notch and I enjoy going there.

Ma
Review №54

It was a Big 5. I was looking for the impossible in a place that couldnt provide it

Gi
Review №55

Found what I was looking for, great customer service. Would have rated 5 stars if they price matched.

no
Review №56

Just look at this place. This place has been around here for ages. This place has been here for a long while. Big 5 Sporting Goods is a one stop shop for all sorts of sports related hobbies you may have gotten yourself in to. This location has such a cool old building feel to it.

An
Review №57

The place to go for in expensive sporting goods

Fr
Review №58

This place has a wide range of merchandise for every product.Rifles not so much but they mightve just been sold out.the prices were about the same as anywhere else.

Th
Review №59

Looking at the sandals on sale good prices now too see how well they last

An
Review №60

Ive been going to this Big 5 for about a decade. Ive never had a bad experience. Their prices are fair if not better than other sporting goods stores. The employees have always been friendly and extremely helpful- never pushy.

Da
Review №61

The location is great, the store was well organized, but a couple of the employees could use some additional customer service training. The manager and one associate by the name of Brianna turned my customer service experience back around. Overall, the store is a good place to shop.

Pa
Review №62

Great place to shop for Anything outdoors equipment! Firearms, ammo, hunting and fishing gear, knives, clothing apparel, boots,tents, sleeping bags, Great Products!, Great Prices! Located at the SE. corner of Rural Rd. & Southern Ave. East side of CVS.

Fr
Review №63

Ill never come back.

La
Review №64

Great place to shop for fitness sports athlete equipment. The best personal Trainer

st
Review №65

There sales are great. I got there Smith at Wesson tactical boots for half price. The staff are always very helpful.

A
Review №66

The place seems a bit drab from the outside and in the inside, it felt a bit messy. However, the messy factor has to be due to all the people that browse their items and things could get knocked out of place....I didnt care too much for their clothing, but I was able to get some other workout items here at a decent price. The associates working here were very helpful in finding what I needed as well. Rather than just pointing, they walked me to the right aisle and even made sure I found what I needed before walking away. Great job guys! :D

4_
Review №67

Toward a brand new pair of lugs for $27.85 after tax and everything

ro
Review №68

I like Big 5 Sport goods. They have pretty much everything the big sports stores have without it being overwhelming and over priced!! The people working there are knowledgeable and friendly. Chances are that theres a Big 5 store somewhere fairly close to you. Try it youll like it!!

Tr
Review №69

Great deals for week of black Friday. Im sure there Christmas deals will be just as good.

Ba
Review №70

Its good to pop in and see what they have on sale, but its mostly lower end sporting goods.

La
Review №71

I had bought 2 life jackets for my daughters because we where going to a swimming party and they can’t swim. Who knew this would be monsoon weekend and my girls were not able to use them so I decided to take them back. I went to the store last night to return them and sent my daughter in first, she 15 so I figured she wouldn’t have any issues. She went into the store and came back out after 2 to 3 mind and told me the mgr said “if the life jackets aren’t defective, he can’t give me my money back only store credit. I went in the store and advised him I wanted a refund since my daughters didn’t use them and we didn’t need them anymore, in which he told me the same. I advised him it doesn’t say anything on their website that an item has to be defective for me to get my money back. I asked to speak to someone above him and he advised he was the only store mgr. He gave me customer service number to call, to bad they were closed. I called customer service today and they did apologize for his behavior and advised he should have taken the items back. I honestly believe my daughter and I were treated this way because we are black. It’s really sad the way some people act. Because of his childish, racist ways I will never shop at Big 5 sports

Ni
Review №72

Friendly staff and they usually have what Im looking for.

Gr
Review №73

The employees at this location were so helpful and warm! They were all eager to please and made sure I had all the help I needed. A+!!

Ar
Review №74

Great, convenient place

Yo
Review №75

Great staff Ill be back love this place

Ja
Review №76

The people here are always friendly and helpful. And they carry the products you need. They dont have every option available on the market, but they have high quality products. I have never been disappointed when I go there looking for something specific. I always find it.

Ja
Review №77

I brought my dad here and he had a great time. They had some great deals on ammo and the staff is super friendly. Also, my dad was able to pick up some camping gear to go on our monthly camping trip.

To
Review №78

The rep who helped me was excellent! I found everything on my list and spent less than I expected.

Ma
Review №79

Good location. Relatively small store, but great service and a decent variety of merchandise for the various sports.

Da
Review №80

I found the store cluttered and hard to navigate. But an awesome employee really stuck to it until I found what I needed. I wasnt feeling well and my daughter needed an item I wasnt familiar with. I really would have walked out if it hadnt of been for one very friendly, very dedicated, person working there. Really made my day.

Je
Review №81

Held my order from another store that did not have my size. Walked I gave my name and received my goods.

Ph
Review №82

Great Place For Work Boots

Ad
Review №83

Good prices

Da
Review №84

I was in a hurry to catch a flight back to Utah where I live but wanted to buy roller skates. Its hard to find roller skates in Utah. There were several workers there but although they saw me struggling with various sizes and styles of skates, lacing them up, trying them on, no one helped me do anything. I tried on and laced up 5 pairs myself before finding a pair that fit. Also, all the skates were zip tied together so every time I got out a new box to try on, we had to go find someone to cut the zip ties. You cant try on skates if you cant stand up in them because theyre tied together. They knew I was doing it but they didnt help at all. It was annoying to have to chase them down for a pair of scissors every time.

Du
Review №85

Every worker was polite and courteous.

Ro
Review №86

Good selection can usually find what we need no problem.

Ry
Review №87

Great selection of trekking shoes and good deals. The shoe guy was super busy with all the Christmas shoppers and I know his job must not be fun at all but he had a good professional and friendly attitude. Give him a raise if you see this review.

Me
Review №88

Big 5 has always been one our go-to favas. We have not had one close to us for a long time. Its nice to reconnect, because we know we will find what we need.

Je
Review №89

Always great deals on guns, shoes, gear and stuff you didnt know you needed.

Jo
Review №90

I get good deals. You can too!

Sc
Review №91

I love big 5. They have great deals!

Du
Review №92

We came really late and they still helped us to the best of their abilities.

sc
Review №93

Great customer service, found the swim goggles l wanted at another store.

Ro
Review №94

Good service. Good selection

K
Review №95

Merchandise is good quality. They were out of stock of the few items I went there to buy. It was Black Friday so you have to figure that into the stores appearance with the unkept shelves and out of stock merchandise. Otherwise, employees were very helpful and available in a timely matter.

YP
Review №96

Great service everything you need tons of Nike

kr
Review №97

Staff was very friendly and they had some great sales going on too!

Sp
Review №98

Lots of variety for such a small store but a bit overpriced. No one offered to help so we had to find things on our own. Either way we found what we needed so mission accomplished.

La
Review №99

A reasonably knowledgeable employee was very helpful for making my choice.

Wa
Review №100

Very nice and helpful staff.

Information
47 Photos
100 Comments
4.2 Rating
  • Address:921 E Southern Ave, Tempe, AZ 85282, United States
  • Site:http://big5sportinggoods.com/
  • Phone:+1 480-491-4511
Categories
  • Camping store
  • Sporting goods store
  • Clothing store
  • Outdoor sports store
  • Running store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:10AM–7:30PM
  • Tuesday:10AM–8PM
  • Wednesday:9AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7:30PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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