Ms. Gretchen from Just Artifacts has been so helpful. She assisted me with correcting my order which I inadvertently forgot to add an item for my daughters 1 year memorial. Her professionalism exceeded my expectations. She is the true definition of a caring customer service representative as she went over and beyond to ensure that the issue was fixed. I just want to thank you Ms. Gretchen for all that you do!!
I highly recommend this company! My package got lost via FedEx and I desperately needed it for my daughters graduation party. They went over and above and sent me a whole new package that I received the next day so that I had everything I needed. Absolutely amazing customer service!
Great stuff bought lanterns they work so well love it
Fantastic place. Your order comes to you promptly for such a great price. Has one heck of a selection too so I will definitely revisit this place in the future.
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Lovely place! Alot of items to choose from, impeccable customer service, and awesome prices:) will definitely shop here again!
The delivery was fast and the prices are good. However.. I ordered three fans with black/gold floral detailing. I received two that looked exactly like the picture and a third with a totally different pattern. It does say that the design may differ but I didnt expect it to be this different. Its like a whole different fan. Its VERY annoying since I need replacements since these are not made very well. The fans also are covered in glitter, which it doesnt say it has on the website. The glitter falls everywhere, which is just a mess. I wouldnt repurchase.
I just received my order and Im very pleased with the items I purchased, excellent quality! Great prices, fast delivery, and true to the description on the website. I will definitely order from this company again! Its a great alternative to expensive party stores!
Customer service is terrible. I asked for a refund after paying for next day delivery and not receiving them. I offered to return the items. No other solution / alternate option was given other than your standard circumstances beyond our control so you as the consumer gets screwed line was given. Thanks. For nothing. Would not recommend.
100% customer satisfaction guarantee means nothing. Be very careful when ordering as the shipping through amazon defaults to the 2 day, expensive shipping, not the free standard shipping offered by Just Artifacts as anyone would reasonably expect. So the free shipping I was expecting ended up costing over $100. Just Artifacts were unwilling to honor the 100% satisfaction guarantee even though this issue was caused by their vendor. Poor customer service response to a deceptive vendors practice.
They have fantastic prices, great selection and wonderful customer service!
Absolutely wonderful! My items shipped much faster than I anticipated and I couldnt be more thankful! I will definitely be coming back to Just Artifacts for future party planning purchases!
Bought some paper lanterns here. Good quality and price. Great service. They are also online.
I loved the paper lanterns, cup cake stands and other wedding favors it offers. Fast delivery and the best decor products...I have just lots of +1s for all these.
Bought a lot of stuff for a 60th birthday party. For the price it was worth it. Will definitely come back for more.
Its a wonderful place to purchase decorations for any event.
This is a great place to do business with. They are prompt and responsive.
Perfect Place To Order Party Materials For A DECENT price
Amazing customer service with in a half hour of leaving a comment with an order placed I received a phone call from a girl named Jessica extremely polite prompt professional I couldnt be happier so far with customer service from this company Im looking forward to being a repeat customer
Excellent quality, very fast deliver, definitely I will buy again in Just Artifacts, recommended! 😀
Hello, I put in a order on Jan 31,I have not received yet, wondering if you can update me on it.Thank you in advance for your quick response.
The shipping was fast and theyre cheap!
I rarely write reviews but in this case felt compelled to - Poor quality merchandise. Beware of shipping costs even when items are returned
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Sales only on the website, variety of items for holiday decoration