Great place usually alwayshave what I need . Good prices. Great staff
The manager, Rodrick, was so helpful! I’ve had to come here a couple times the past few weeks and each time has has gone above and beyond to provide the best customer service and to share his knowledge! Thank you!
9-20-20. I come from my mec shopbon Newpor Richey. To work on my sons car. On a complete tuneup. Associate name Mr. James. On Tuesday my son call me the car it was acting up. Come back over the weekend find out one of the parts it was defective part #9029. 9-26-20. I came back to the store to replace The part. Which one it was on the defect defect for manufactory. Again I get in contact now with the same associate just sold it to my son Mr. James. . You can tell he didn’t want to work. because it was so easy for him to find the purchase. Thank God for the information did the store next to my shop gave me I was able do you know how to find the purchase of the day even without a phone number I’ll because of James they wanted to do his job. Today 9-27-20. I was coming ready to take care of the situation even the main office sent me to another place to pick up the parts. But I’ll stop on the same store this time In associate Mr. Kevin ask me how can you help me I told him what happened to my son on his car he looked at the spark plugs got the part number right away found the purchase of the day exchange the part with no top of headaches. I didn’t even have to ever explain to don’t mistake Mr. James create. Thanks to Kevin I will come back to the store next time d I’m on Tampa. I need James need a little bit more of training . And help his attitude. before we put him. On the front counter
Excellent service, very helpful by checking what my check engine warning was for and when asked they suggested a great local mechanic.
Very nice workers there they were very helpful and patient with us
Good people but expensive prices,go to internet and found the same more cheap.
They seem to think that I should automatically know where their products are. They just dont like telling you specifically what you need. Not everyone knows about what a car needs and how it works. They are supposed to be knowledgeable on whatever your vehicle needs.
Theyre nice people, and its relatively cheap. Nothing that shouts out five star service.
Has the stuff I need more often the the one two blocks away on 301 in thonotosassa
About what one would expect although the employees in mask was a bit freaky.
People you are very helpful
Installed a battery and windshield wipers with no labor charge while I waited. Very fast and good service.
Good source of auto parts.
Helpful staff. Horrible parking.
I needed my battery checked and they said their battery checked has not been working for 2 months, what?
They will not let you dispose used oil after buying oil from them. Went down the street to OReillys and they let me dispose of used oil without even purchasing from them. thanks OReillys.
Arrived before their closing time and the door was already locked,guy was inside looking at his computer,knocked on the door and he used sign language to say they are closed.These people gotta learn to respect peoples time and effort,driving there after checking their business hours on google.Either honor the hours you list or close that F...ing store down!
Very friendly and very helpful. They put my wind shield wiper blades On
They are never fully stocked with items I am looking for so I went to Oreillys and they were cheaper and on sale!! Sorry Advance Auto Parts but not sorry!!
Advanced on 56th. Is stocked with a Good staff of hard working and knowledgeable people to help...what ever Your automotive project needs.Like a second home .. .,Luis
Went with battery issues and was treated horribly. I was yelled at by an employee because he was having a bad day. He said he’d been having a bad day (but didn’t apologize) so he just was frustrated. But it’s no excuse to yell at someone, especially a customer.
They were very helpful. They even showed me a short video on how to fix the problem I was having. They had the part I needed. Overall excellent experience!!! Thats why I keep coming back for my automotive needs.
My second favorite store
Pulled up at 8:59pm to pick up a battery I dropped off and they locked the doors. I knocked until someone came to the door and they were like sorry we close at 9pm. I said I’m just picking up my battery can you hand it to me I do not need to buy anything. They said “no can do.” Ask to speak to the person in charge and the kid said the cameras are in charge no manager here. I get they want to get home but they are really that lazy to hand a battery to someone. It’s always a bad experience at this advance. When i pick up my battery it’ll be the last time I go to this store.
Just had to call the store for information. The gentleman answered the phone with a, “how may I help you attitude?”,He listened to my question and cane back with a great response.Thank you for having such a great employee.
Customer service was not up to par at all.Attitude from out of this world from a gentleman working on 7-11-20.Will NOT return!
Nice ppl
Excellent service good personnel
Omg 😡 so bad customer service I go there buy one battery charger . I buy that time one girl tell me . this is not Reunited and I am waiting at the line . Next me but she not Take me . She take her Favorite customers I don’t know why . Am not going anymore there but there is one nice guy he is Explain me everything omg I don’t know Manager training new employees like that oh then good. I don’t want give any stars but no option am so sorry but am Wasting my time
Great rewards program. My favorite car products always in stock.
Great place for auto parts, they can have them ready in advance if you call ahead.
Excellent service although I would never purchase auto parts there or any other locations, for auto parts I rely on NAPA Auto parts.
My 2secod home
Was sold a battery because “mine was going bad” and was told could return to any store if not the issue. Turned out the alternator was bad and not the battery. Came back within a few days and was refused a return because “they cant take a loss on it” terrible customer service.
Super friendly, helpful and knowledgeable service associates, as always! Definitely the go to when Im feeling brave enough for an auto DIY.
Good customer service!!!
Have always trusted and reliable service. My go to spot.
Excellent
Very helpful and honest
The very nice lady that worked there helped me put on my windshield wipers. ♡ She was the only person I seen in the store that morning. Thank you for all your help! Thats what I call Great Customer Service! ♡
Everything was great 👍 as usual,And I was able to use SPEED PERKS FOR DISCOUNT
Needed some diesel treatment late and could not get our corporate account accessed. The people here gave it to us for the corporate discount and got us on our way. Very friendly and helpful. Definitely would recommend these professional they go above and beyond and value their customers!
Quick and easy, even with mask and distance requirements.
Very helpful
Slightly more price wise than other auto part store but staff is very friendly and helpful. Easy, quick in and out.
I only go to these places when I need a quick part and didnt take the time to research and order it myself online. SO... I am at the mercy of the knowledge behind the counter 😣 some folks are smart, others just marking time. Truly knowledgeable folks end up working elsewhere, good help is hard to find and keep at near minimum wage. You get what you pay for 😐
This place I called and they hang up on me would like to see the manager to talk to while they take in 20 to 30 minutes answer the phone call while call they hang up on me and they have me on hold for almost 20 minutes call back to hang up on me would like to speak to the managers not good comprehension for a business
Usually always have what I need for decent pricing.Something that annoys me tho, why is it when I place an online order they never prepare it before my arrival. You get an email stating your order is ready but yet its still not ready when you get there. Crazy!!
Great parts house
Is ok
If you need reasonable car parts, this a good place to start. This does wide range and variety of items. Prices are reasonable compared to places. They have name brands and off brand. Service is not bad at all.
They had the brake rubber I needed to stop my brake lights from staying on. This was a life saver because last week Thursday night, my brake lights stayed on and my car wouldnt turn on. Once I got it jumped by a friend, I came to this store, and the item i purchased fit perfectly. Now, my car brake lights work as normal and dont stay on overnight. Thank you.
Ron is very knowledgeable and easy to work with. I will always return to this location because of him
Went for a battery and was helped by Aziz who was very knowledgeable and helpful. Made sure I didnt rush into making an unnecessary purchase and even installed it for me. Will definitely be going back
They meet all your automotive needs
I have been a customer here for many years. Service is great and they usually have what I need in stock. If its not in stock I can usually get it within a day. They offer some specialty tools here for rent. The Car Wash and detailing section has a lot of products, many of which are professional grade.
The associate went above and beyond to ensure that my car issue was fixed. The customer service here is honest and they will go the extra mile to take care of your issue so you can feel secure about your purchase! Ill be making this my go to auto parts store.
My husband need something from here and the cashier were absolutely nice when we walk in the store.
Great service. Desmond was awesome and even went the extra mile to help me change a spare tire. Ill definitely be back. Thanks so much for all of your help!
Excellent customer service, Roman worker friendly.
The service was awesome
Great staff. Very friendly. Will definitely use this location again.
The person that helped put my air filters in was fantastic. Manfred was his name, he was curtious and very helpful. I will be going back if I need parts!
Good helpful exact
They checked my alternator fast and easy. Also cut me s piece of radiator hose for my way old vehicle. All of the staff have been helpful and nice.
Nov / 17/2019 5:00 pm an old person who works in that place did not replace my batteria because I am of Latin race. I had to go to the next store.cuando estas cosas les susedan diganlen lo que se merecen como lo hice yó 🖕😆
They answered every question that I had. And was fast with their service. No problems.
Always have what I need and if not they call another store and go get it. Service is really good
Very bad service, never back again
Found a fuse to replace blown one. They didnt have a micro fuse kit, that would have a variety.
Very clean and very nice people.
The associate are os nice. They have a wonderful attitude. Always patient, and knowledgeable..
Excellent sales personnel. So willing to help with a positive attitude.
Excellent service, the staff were very friendly, and were able to help us pick out the correct parts that we needed.
The service was awsome. I got wiper blades for my car anf the staff was really helpful. My husband usually would handle that stuff so i wasnt a 100% sure what u was looking for. I did get some great blades and they were on sale so it was 40% on both blades. I saved like $20.
There motor oil is so good. You can drink it straight or it mixes well with some pop. Unsure what to do with this oil filter but it makes for a good drinking glass. 5 stars.
Quick service. Clean store. Got a deal. Friendly staff
Nice location for our Temple Terrace area. The staff is always friendly knowledgeable and the store is well stocked. Thanks a million!
Not very busy. Salesperson know exactly what part I needed. Price good too. Parking on the side of the building.
My daughter and me went there for my daughter car battery problem. Kenny was helping us .he was very outstanding .thank you kenny to make ours day Beautiful.
They got a good sense of humor in there
Convenient location lot of parking
Fantastic service. I cant remember his name but the guy helped change my battery which was near impossible to get out (its like it was welded in there!). He didnt complain, they were knowledgeable and i didnt have to wait. Thanks!
Good staff convenient location
This place is awesome. Everything is neat and organized, prices are fair and the employees are very helpful.
Good place to shop. Helpful. Would not buy my batteries any place else
Excellent customer service. Super fast and very nice. I’ll go back for sure
Convenient location. Helpful staff. Everything I need for my car (I am not a car guy)
Very clean shop, man at the counter was polite and offered help when he saw us walking around.
The best auto store i been to, i can fine everything i need
Very helpful auto parts store have most parts for anything they dont have it they can get it real quick nice people wait working behind the counter never very busy
Excellent customer service! Had 2 coils go out simultaneously after driving 2hrs to pick up trailer. They immediately did diagnostic, printed out info, and made suggestions for DIY all within 30mins.
I went here to buy spray paint to do some rust spot touch up. I saw paint for GM and Ford vehicles but not Chrysler. The girl behind the counter tried to tell me that Chrysler is owned by GM. I told her that she was mistaken and that Chrysler is owned by Fiat but she was adamant in insisting that it was owned by GM and said I dont want to argue with you sir. What a joke.
Very friendly staff eager to help. I just got headlights but they wanted to help me install them. I declined.
Good customer service have pretty much everything you need. If they dont have it they will get it
Always have parts you need. Great service from attendants.
Awesome knowledgeable crew answered my every question
Went for a battery checkup today around 6pm today.Very bad customer service, the lady that spoke with me was very very rude. Cannot visit this store again...
Battery near dead as I pulled up. They tested my battery, put a new one in and I was out if there in no time. Staff helped me research battery warranty, which was helpful.
Gave them the info on my car and received the wrong part twice, so had to make three trips back. They were apologetic and polite, but still, three trips for a 5 dollar part... that was a bit painful. However, I would give them another try. Maybe just a bad day.