Greg (her nickname) is awesome! I went in needing documents printed from an email and a photo on my cell phone, and I didn’t even know where to start. She took the time to send both to Staples email and generated a code for printing. But she didn’t stop at that, she took me to the printer and made the copies for me. I am extremely grateful for her time and expertise. I will continue to do business with this store. Thank you Greg, you made my day.

Customer service is very important. Need to invest more time in training your print shop employees. That is all I am going to say.

I’ve been coming to this store for several months now. Their customer service is always right on. This week I was struggling with the servers for the color printing. A woman named Greg intervened, used the store computers to print my documents free of charge and then helped me make the copies. I think they have a staff that cares.

Wow!! Great customer service!!! Mr. Benjamin Hunt was very polite, professional, and WILLING to help with my business card order. Highest recommendation!!

Average Staples with high prices unless there is a sales. Store is clean and organized. Employees were friendly.

This review is for the store manager Benjamin. I place on online order for wedding signs, menus, programs, etc. It came out incorrect and the associate in the printing area did what he could to correct some of the order, but there was an equipment problem, so the rest was unresolved. After filling out the customer survey relating the problems, I got a call from Benjamin. He bent over backwards to fix the order. I had decided that I would never be returning to any Staples. But after his help, I would highly recommend shopping at the Temple store. He truly made a stressful wedding order a positive experience. Thank you Benjamin!

Printing services are so limited now, they are practically worthless. Not to mention, I cannot email an order in and get my printed materials via curbside pick-up (which they so proudly advertise to help with social distancing) I cannot email a print order in at all. This store used to be great. I was a regular customer, printed countless items there. Now, they are basically an overpriced office supplies section of Walmart, with a copy machine.

I love to browse at Staples after I am done shopping for the items I had on my list! I always find something else, at a deal I cannot pass up!

This store has employees who dont care for your business. Visited this store to check the availability of the desk for my son which I was told to come Tuesday since they get trucks on Monday.I asked the person in store who was horrible. Didnt want to help at all.Asked the lady at register his name but she said I cant give his name and left from registerWow, thats how they run business.Finally manager came from office watching me leaving store and checked the item but it ended there.Lousy attitude and services

We went to pick out a desk for my sons Birthday but the one we wanted was not in stock. We had help from Cory H. I took the survey online and forgot to mention his name he was very helpful at selecting another desk that was in stock. He wasnt pushy while we tried to make our choice he stepped back and gave us a chance to decide. He was very helpful 👍👍

Such a selection of goodies u wont see anywhere else...something for everybody! And I never have to wait in line

Went to Staples in Temple, Tx to print some construction site prints And they were to lazy to help me that they told me to do it on my own, so I was trying to figure out how to do all pdf files together since it was an iCloud site and couldn’t even assist me with that, the lady told me to email them every single one of them and scan every single barcode enable for me to print every single page. This place is worthless and helpless they don’t realize that we as customers are the ones handing them there check.So I went to UPS around the loop and they were very nice and able to print everything for me without a hassle with in 7min. Highly suggest to just go to UPS

The printing and business Dept is Awesome!! Came in for some post card mailers and Andy & Zion help me save so much money!! Better service and better product than using an online company. I was very impressed.

Called ahead on copying business cards. Get to store 2 hours later. Sorry, cant help you. And you wonder why online companies are taking your business. ZERO customer service.

Wonderful, caring, professional staff ... especially Andy and Matt .They took time out from their very busy schedule to personally assist me. I will continue to use Staples for my business needs because a number one priority of any successful business should be a caring and professional staff.

Caught between summer and back to school left the computer dislay lacking in product. Otherwise great customer service and value for office products. The closest location is 24 miles from my residence but worth the drive if you need an easy button.

First time in this store. Staff very friendly and knowledgeable, ready to assist you. Very clean and presentable. Here is my problems☹️. Looki at laptops on sale. Say w the one that I liked and wanted to buy. NOT!! SAKE PRICES VERY DECEIVING. Shows price at one amount thinking you are saving. But really you pay lots more. Be careful when you look at sales prices. Plus they dont give military discount.☹️

I love Staples. They always have what i need in store and online. Good sale prices. Good service. Rewards program is great.

The copy and print desk does a brisk business. Therefore, the staff may seemed rushed and short. Customers asking questions, seeking advice and wishing copies made. The copy/print shop offers many services requiring multitasking. Ive found the staff helpful and attempting to provide good service. Of course in every organization there is the outlier.

I was not pleased with my visit. I purchased two items that I was told by your staff that I needed. I had to return those because it wasnt right. Then another member of your staff said they do not carry what I need so she ordered it and had it delivered to the store. It still wasnt what I needed. But since I live 25 miles or so from the store, I dont always go in that direction so it took me a while to try to return it. Needless to say they wouldnt let me because it over the fourteen days since I purchased it. I will go out of my way not to shop with you again.

4 weeks of planning a one night event. One thing left to do. Print out some cool goodies to give out as attendees leave. Your graphic designer has just sent the final product. Printer A- Machine happens to crash. Okay no problem, Ill go to printer B after work, surely theyll take care of me. Arrive at Printer B- Theyre not able print double sided images. Aww man what a bummer. Look online everything is closing in a hour or is already closed, except for who. Staples!! I call staples, asking Can you all print double sided images? Answer-Yes we can. Bingo! Ill be there soon. I get there and Josie is like yea I can take care of you. Josie jumped every hurdle with and pressed through every obstacle with me. Although an employee, she worked with me as a team to understand and accomplish my vision. She was even willing to work after hours to help me complete my idea. Long story short we finished right at closing time, in peace. This is real place with real people. Ill be back.Josie Thank YouL.Palmer

Im a regular customer at this store, and have been treated well. The other day when I was there one of the Staff gathered my ink and Toner while I was shopping. They are friendly and helpful.The rewards program saves my company a nice amount.Im free to shop where I choose, and I choose Staples in Temple.

Cody was a great help finding the right office chair for our office/ gameroom. Thanks for all your help Cody! And thanks for carrying the box to the car for us.

Super expensive and not competitive. Friendly checkout staff. But disconnected floor staff

Friendly service. Clean store. Abundance of choices.

Just needed some xtra large copies made...and all the clerks were happy to help and made sure i got a plastic bag to keep them dry in the rain!

Sean, theTech was extremely nice and helpful. He spent about an hour checking my computer. He seemed very knowledge and did not use high pressure sales tactics.

Went to Staples in a hurry today after doing some work outdoors. Wearing dirty overalls and not quite as clean as I would like. Needless to say, this shopping experience sucked, although I was asked by a couple of associates if I needed help. By the time I had completed my shopping and headed to the register. The huddle of sales associates gathered by the front door broke and all eyes were trained on me. One associate obviously stayed behind to block the exit, I guess just in case. It was very clear to me that I was being looked at as the stereotypical shop lifter. I was not greeted at all by the cashier, but by the time i finished my transaction the exit was cleared and I assume the red alert was called off. Staples will never get my money ever again. If you dont fit the bill of the normal office supply shopper, I would advise you not to shop here.

Very clean. Lots of variety here. Anything you need to run your office/ business, they seem to have. Fair prices as well.

Had some prints made very informative on my options of paper and very patient with me finding the right type of paper

I have been a customer of Staples for 20 years. I ordered a printer on line at 11:00 a.m. on Tuesday. I picked it up in the Temple,TX store and they were great! i installed it at my office and it didnt work. I contacted HP and they said they could send a part to repair or I could return to store. I did a chat with Staples and was on chat for over 1.5 hours and they gave me credit on the printer and told me to order a new one. I got the printer at a price match at 11:00 a.m. and they would not honor that price match at 2:00 p.m. I do not think this was good policy or customer service. I spoke with a supervisor after the 1.5 hrs on chat and she said they would not honor that price. Beware of returns to Staples.

Great customer service. Very knowledgeable staff members.

This place is great. Especially if you need to print something.

Very small selection, last couple of visits we go in a find the correct shoe size then order online because they have no selection.

Went for printer ink. In and out in 5 minutes. Good job!

Great srore,. Has everything to do with the office. Highly recommend it.

No one would answer the phone. When someone finally did answer they transferred me to the photo/ print section. No one answered so I called the main line back... I finally got a hold of someone. She came off annoyed and hung up on me after I asked if I could get a picture printed on a canvas. I miss officemax

Easy to use computer and printer but I must say its slow

Reasonably priced, fast, friendly. Genuinely shocked at how good it was

Lies! Return policy is verbally changed.They dont know there products!Dont know what times they close!U walk in and get no help, Waite for help and feel like u are bothering somone who was in the back getting paid to set in there ass doing nothing.That or there just down right rude!Ghetto, unhelpful, say there busy when there not...how does this company make $?

Very good service...everyone. well aOrganized store and clean

Helpful and inexpensive

Such a terrible and frustrating experience. This is the second time Ive been there and both times Ive had the same experience. This last time I went to print TWO papers. She then informed me that she couldnt lend me the white out that she had sitting on her desk in front of her and told me to buy some. So I did, thinking that I would need to for some of the copies I need done. When I returned with the over-priced white out I bought, she then told me it would be an hour and a half.An hour and a half. 5 dollar white out that I could have used upon getting home for my hour and a half wait. I am enfurriated. When she told me I needed to buy the white out, i turned to go get it. I was headed in the opposite direction (how would I know where it would be?) and there was no guiding or pointing it out. So it took me 5 minutes to find it.Just a terrible experience. I reccomenf you go elsewhere. Walmart, office Depot, etc.

Clean, stocked, and friendly.

Terrible service at the temple location. Our business has spent a lot but will be going some where else. Very poor service consistently. Rapid employee turnover. Store manager lies consistently and has very bad attitude.

Great...found what I needed and the service was excellent!

Staff assistance is wonderful. Availability of what I needed was not in store or via their website/kiosk.

Jillian did a great job helping me find what I was looking for.

Computer is a bit slow but reasonable price for use

So I got this lap top in mid October, havent had time to play with it and customize it. I am still pleased with it. BUT dont go to Staples. They were out of the Lenovo G500s and sent me one from the warehouse. I was so busy that I did not customize until after Thanksgiving. Realized it didnt come with a touch screen. They do come with touch screen, the display I looked at, had a touch screen, they sold me a touch screen. I went back today and they said 14 days went by, nothing we can do, sorry.Dont ever shop Staples. So it is not one location, it is Staples as a whole. Staples in Temple,Tx sent wrong lap top, they sold me the touch screen version of this model but sent me a regular one. I never had touch screen. I am very busy and didnt even attempt to use the touch screen. A couple of weeks went by and I began to customize my lap top when I realized that it was not a touch screen. When I took it to the store they tell me two weeks is the exchange policy. Nothing they can do. Of course, they didnt know who they were dealing with. Then when it was being exchanged, they insisted on needing the booklet. Well, I took care of that. Turns out they dont need the booklet that bad. Now new one may have hardware issues. Went to Austin location. Left that day to back up and return. Cutting it close to closing. Called at 6:50 to make sure they were not closing 5 minutes early or something. The voice greeting said they were already closed. I turned around and went home. I went back the next day. They need the box that it came with. Well, it is in Temple,Tx IF I even still had it. This location doesnt care. I called the store in Temple, Tx to explain to the manager at Staples on Barbara Jordon so he can explain the history of my ordeal as I already did to the Austin manager. Austin location still didnt care. My father had to drive to Austin from Temple to bring me the box. I hate Staples and do not trust them.

The young lady at the copy and printing station is so rude! She does not have manners as well as not customer service. Even though she said, she has been working for a while in it... poor girl she is too young to be too bitter!

I bought a twin black cartridge for my printer Saturday September 21, 2013. One of the cartridges was defective. My wife brought it back to get it replaced. The manager on duty said that he would not replace the defective cartridge unless the good one was returned too. Monday I called The Temple Store and asked to speak to the store manager. I was placed on hold. Several minutes later the lady that answered my call came back on the line and asked how could she direct my call. I said I have been waiting to talk to a store manager,and that I would like to talk to the main store manager. Several minutes later a manager named Matt Elliot came on the line. I asked him if he was the main manager. He said he was not and that the main manager was not available to talk to me. I explained my problem about the defective cartridge. He told me the store policy is to not stand behind the printer cartrdges they sell. His idea was for me to contact the company that made it. The company logo said Staples. I told him that for a &7.50 cartridge they were going to lose a customer that spent several thousand dollars in Staples, and that I thought the policy was a bad policy. He agreed that it was indeed a bad policy. I will not do anymore buisiness with a Store that does not stand behind their products. I pointed out that there is a lot of competition out there sellin the same things Staples sell. I asked him was Staples buisness so good they could afford the policy he explained to me. He said he had no comment. The main store managers name is Brian Kelly( not sure of name spellings), the manager I spoke to is Matt Elliot. and the supervisor that refused to stand behind Staples products name is Nick Latkey. I got The Corporate Staples number, and I am going to see if they support this very bad policy. Finally money is too hard to come by to spend it in a store that does not appreciate your buisiness.

Wish I could give them 0 🌟 . I waited in line at the computer help desk fire about 10 mins no one ever asked me if I needed help, they didnt say Ill be with you in min, nothing.

Was challenging to find the item I was searching for because the display/inventory was not arranged correctly.

Its a Staples - not much more to say. Pretty much your average Staples.

Ghetto. Actually refuses to print anything pro-military. Never get a dime from me.

Kind of gave me a vaporwave vibe

Great place good experience NFL

The staff is very helpful.

Everyone here is always so nice.

Great office supply helpful staff

Print center associate not very helpful.Came down two times to make copies but told us she was busy even though she was not doing anything.Left store went to OfficeMax and found out copies were lot cheaper .

Go to staples often. Prices dont always come out the same at register but they fix them IF you tell them.

Never have what I need always but we can order it I need it today not next week

Nick and Janet were very helpful

Horrible customer service. Had to shop somewhere else because no one knew what they were doing.

Service was terrible walked out after waiting 20 minutes for assistance

Cashier was very friendly, but Staples did not have much color paper in stock.

Best place to print and copy

The employees are young and careless but the quality of my businesscards are great

Customer service is horrible. Never buy anything from this store, go to office max or office depot

The Staples National chain has become politically active- opposing firearms ownership and particularly businesses that deal with firearms.

Good office supplies

Great servise

HelpfulFriendly

Overpriced.

Helpful & polite

Sale staff are super!

Clean and Friendly

So so

Good place for electronic at a good price

The girls are very friendly and collaborate with customers

Rose