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WCTractor Temple
3509 N 3rd St, Temple, TX 76501, United States
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WCTractor Temple
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ji
Review №1

The wife and I purchased a new L2501 and implements here at WC Tractor, 10-16-21. We knew what we wanted from experience, but found the sales person attentive, responsive, and knowledgeable. Our sales guy was Todd Brewer, he could not have been more of a perfect salesperson, getting us what we wanted and dealing with the 0,0/84 deal. We have purchased many cars and houses in our lifetime, and dealing with WC, Todd, Cory, and Kubota was the easiest, smoothest and fairest transaction we have ever had, bar none. This is coming from as rough around the edges customer you will ever meet(just ask any vendor or sub that did not do their job 100%)-We also went out of way to deal with Todd at WC, because he answered the phone, did what he said he was going to do, and in the 3 months prior to our purchase, we attempted to contact and purchase from 3 other well known Kubota dealers. That experience ranged from no return calls, no answer, and no call back when the sales person said they would. I do under stand the supply chain has issues, but THIS IN NO WAY EXCUSES lack of communication on any dealers part. It seems Covid and the moronic fashion in which our country is being run into the ground seemingly exempts companies from providing even a little bit of customer service, but from our experience, WC Tractor Temple (Todd Brewer) have their stuff together and have not forgotten how to take care of their customers.Thanks, Yall !!

Du
Review №2

I want to praise the service department in the temple store. Brea especially. She went out of her way to keep me updated about my tractor (even at 8 pm)It was refreshing and will recommend this location to anybody as long as she’s there! Thank you guys!

Ja
Review №3

I want to give them a 0 but the system forced me to give them a one star. I have been trying to trade a brand new lawn mower in for a new Kubota but the sorry sales person Todd didnt feel I was important enough to get back in touch with me. He refused to call me back after several weeks and then I went on line to the chat to request the sales manager call me. I told them that I didnt want to deal with Todd any more and they had Todd call me the next day. I expressed to him how he treated me and then he did the same thing again. He never got back to me. Then the new sales manager Shannon called me and I told him that I have been a sales manager and in customer service for over 30 years and I have never treated customers the way they treated me. He assured me 2 weeks ago that he would reach out to the wholesaler and get back with me the next day. 2 weeks later I still have no answer, I know they cant be exact until they actually see the mower in person but I told them the model #, the deck size, and even sent pictures, I still have not gotten anything. I texted Shannon today and said my next call is going to be to the corporate office. He said I must have misunderstood what he said, and I told him it was in a text. He never responded any more. If you go to the Temple location, dont expect a great deal of professionalism from Todd nor Shannon.

An
Review №4

What a pleasant experience!Last couple times I wasn’t impressed with the service department but Brianna made it super easy and painless.Definitely recommending the temple location

Ed
Review №5

It was a pleasant experience and its in a good location.

Je
Review №6

Friendly, very helpful!

Am
Review №7

Great service!

st
Review №8

These guys are hands down GREAT! As a female buyer, I experienced less than satisfactory customer service at numerous other dealerships. One was just 15 minutes away from my home. After speaking with Lee Sumner many time through email, I knew it would be worth the 2 hour drive to purchase from him. He did not disappoint. He was very informative and paitent with me which helped me feel comfortable in my purchase. Thank you again WC tractors!!

Ra
Review №9

Friendly and quick service

Sa
Review №10

Todd was a great help.

Ro
Review №11

Great and friendly staff. They can help you with all your tractor or farm equipment needs. They are courteous and fast and can answer any question you have. You are in and out if there quickly. Great place to go.

Ro
Review №12

I had the opportunity to attend a special event at this store to meet with manufacture reps eat a sausage wrap or two and listen to some good music. I was introduced to Josh Kubiak extremely friendly and knowledgeable. I purchased a Hustler Mower and Josh delivered the mower himself. After doing a walk around and explaining all the features, I had the chance to find out more about him personally, What a awesome young man, he is a perfect fit for Management in this business. Take care of the ones that excel they are challenging to find these days. I will definitely be doing all my service work there as well. Keep up the GREAT Job and I wish you all continued success.Keep up the great job

To
Review №13

Great service. Darrell has really been great.Cant beat their product.

Ji
Review №14

Great tractors

Ch
Review №15

Very helpful

Jo
Review №16

Easy access and great assistance from the staff.

ve
Review №17

Mr SumnerThank you for the delivery of the tractor and the additional attachments so quickly.We used the tractor all weekend. The tractor was easy to operate as were all the attachments.Thank again for all your help.

Je
Review №18

Costumer service is awesome! Darrell Conally was very helpful, very knowledgeable and he even answered our calls and text through out the weekend!!

Is
Review №19

Delivered a load there. They were super cool and very efficient was in and out in under 30 mins. Great people man.

De
Review №20

Honest friendly helpful and very courteous. I have bought 2 tractors, 1 RTV, 1 disk mower, and 1 round baler from here. I have always been treated right so that is why I keep coming back. Great deals and great people.

Cy
Review №21

Very friendly staff. Fast and attentive.

Ga
Review №22

This is one ethical honest and outstanding place

Sh
Review №23

Far better than any other Kubota dealer in Central Texas. No games or stories like some of the competition...

St
Review №24

Erica is the very best parts lady around. Very helpful and friendly.

Da
Review №25

I refuse to support unconstitutional businesses the have mandatory face mask rules!

Pa
Review №26

Great staff will go out of there way to help and have a good selection at fair price I will buy hear again 👍

La
Review №27

Bought my hustler there 2 yrs ago! Love it good honest people!

Ma
Review №28

Cory Long was great. Got me in and out with exactly what I wanted

Tr
Review №29

Just bought my first tractor (Kubota L3901) from Josh at WCTractor in Temple. I could not be more pleased with my experience at this dealership. We popped in on a Saturday about 30 minutes before closing, and Josh spent every minute with me that I needed, including insisting that I drive the tractor around a bit. He carefully explained what made Kubota better than John Deere without being negative, and focused on the advantages. I stopped back by on Monday morning to sign an application, and he delivered my tractor that Friday. It would have been sooner but I was out of town. When Josh delivered the tractor, I did not feel rushed in any way as he took his time to go over everything on the tractor. What a terrific buying experience. Thank you Josh!

Ca
Review №30

Stop by and talk to Josh. We are very glad we did! He will find what you want.

St
Review №31

They are helpful

Ri
Review №32

Excellent service very friendly

Ke
Review №33

They help you and are very knowledgeable

Se
Review №34

Josh was awesome. Very friendly staff.

Ja
Review №35

Always enjoys these guys

Da
Review №36

Awesome

Ce
Review №37

Delivery was easy

mk
Review №38

Amazing service

Br
Review №39

Great place

Jo
Review №40

Great servicePersonal care

Ja
Review №41

Of all for your pet. The best

Information
53 Photos
41 Comments
4.5 Rating
  • Address:3509 N 3rd St, Temple, TX 76501, United States
  • Site:http://wctractor.com/
  • Phone:+1 254-742-1212
Categories
  • Tractor dealer
  • Farm equipment supplier
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–1PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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