I was asked by my contractor to stop in and choose a color for a small countertop. Had to call and leave two voicemails over two days to get a call back. When the very rude lady returned my call, and I told her what I needed, she said that I had to bring in the detailed plan for the counter top first. I chuckled, and she said, “oh, you think that is funny?” I told her yes, that I merely needed to choose a color and the contractor would provide those design details. She then told me I would be hard to work with and needed to go somewhere else, and hung up on me. I was flabbergasted at the unprofessional attitude on a brief phone call. I would not dare attempt to try to purchase anything here. Learned my lesson quickly.
So pleased with their work. Everything turned out beautifully!!! Look forward to working with them when I redo my kitchen.
My countertops started cracking. They came out and tried to do a repair but it Needs a section replaced but refused to do it. It was still under warranty at the time. Now it something I have to live with. I see it every day. Not recommended.
Love being able to stay local and work with the fantastic team at TopStone.
The owner came out to my house to survey. He was arrogant, indigent when I tried to ask questions and ask about their price, he stormed out and wouldnt even listen to me. If you are thinking of replacing your countertops, dont go here. Run!!
Very rude service from the owner.
Stay away.