Every (single) employee I spoke with was so very nice. What a pleasure. Honda is very lucky to have Shawn. Hes everything & more. It was my first visit, however I felt they were honest, and cared. Most importantly they made sure my vehicle was in perfect running condition.

I love my Honda! Best value for your hard earned dollars! Had my car now for 3 years and not one issue! Just change the oil and filters. Also rotating tires. That’s it! Tenafly Honda is awesome, you can finally take your car to the dealership without getting taken advantage of!!Thank you Tenafly Honda!

Very professional and attentive service by James Ayala. He went above and beyond to make sure we were happy with our purchase. He is an asset for your company!!!!

The friendly welcoming way of serving us, with no pressure involved, made our experience enjoyable and easy.Each obstacle in the way was handled very professional and smooth, we were able to choose, buy and finance in one day.This is the place to shop for your next car.

Great 👍will recommend to everyone looking for a new or used car very quickly and professionally people there love my new car

After frustration at my local dealer I was recommended by a friend to try Honda of Tenafly. He told me they have a great reputation and he and his father had used them for decades. My experience was exactly the same. Fair, honest, intelligent staff helped me through my first (of many) new cars with them. Ask for Lidia. She been wonderful.

Excellent customer care, and attention. Sean was very professional and kept me informed all the time, so I felt always cared for.

I purchased my first car (Honda CRV 2020) from this dealership and my experience was awesome. There was very professional and attentive service by Marquis to make sure we were happy with our purchase. I also visited here couple of times for Car maintenance and associates were very helpful in answering my questions. I also got nice feedback from many of my close friends about this dealership. I am sure if you visit this place you will never be disappointed with the services.

They were very helpful. It was my first time there and I appreciate the speed of service.

Valerie the salesperson is extremely, extremely rude. If you come across her, just ask for another person or ask for the manager. Don’t even waste your time or even a slightest bit of the commission of your money

Alexis is amazing, great services from A-Z ! 5/5If I could give her 10 Stars ⭐️I would.

Very friendly, made a good deal, got what I wanted no hesitating. Great staff

Best experience having my car serviced. Sean was very professional and courteous. The communication was beyond expectation. He kept me up-to-date every step of the way via text and phone. Will definitely bring my car back for service.

Honda of Tenafly representatives always go above and beyond to make sure they attend to your needs and that your car is in optimal conditions for your safety and driving experience. I recommend this site to my friends and family. Thank you Honda of Tenafly for your outstanding service. Your associates are outstanding!

Have been coming to this dealership for about 10 years or so to purchase and maintain my vehicles. My recent service was excellent. They brought my car in on time when scheduled, kept me updated on the progress and had me back on the road in a very reasonable amount of time. The service writer was very informative and personally brought my car around when finished.

Service rep named Brett. Very friendly and helpful. Had major repairs to make and he worked with me to reduce costs which I appreciated. The repair was done within 72 hours and they provided a Lyft home and back to the dealership free. Car works great. Im very happy and will go there from now on. Highly recommend!

I could not have been more satisfied with my recent experience at Tenafly Honda.From the person who answered the phone to Kaitlin, who helped me get the service I needed, I was treated very well.Kaitlin was very kind and explained everything to me.She knows her job and does it very well.I also appreciated your spacious waiting area with comfortable chairs and clean ladies room.Having coffee available was a nice extra.I will be using your dealership going forward even though it is about 30 minutes from my home becausethe experience is far superior to what I have had at the dealership close to me where I purchased the car.

I was helped by product specialist Daniel Torres and without a doubt the easiest car buying experience I’ve ever had. He was honest, very informative and was willing to work with the needs of my family. He provided an exceptional experience and would recommend him to all my friends and family for their next vehicle lean/purchase.

Excellent customer service. It was pleasure to work with Kaitlyn and Desmond. Thanks for your help.

Alexis has excellent customer service. She answered any questions I asked & also checked on me through out my waiting time. They all follow social distance mandates,my 1st time experience was an awesome one. Thank you.

Great service! A major repair had to be done and I was 3,000 miles out of the warranty but The service reps talked to there rep and got Honda to agree to pay for half of the repair cost. It was a huge savings and I really appreciate what they did for me. I’ve bought many new cars and Honda of Tenafly is definitely the best!

I rarely leave bad reviews but I had to for this one. I had an awful experience.. Im pretty young and a first time car buyer. During our consultation, we asked to see the Civic 2022s available but right away the person who was helping us said that the lease would be $500 per month. We felt very much like he was trying to take advantage of us.. We told him that was ridiculous and online it clearly says it would be between 200-300. At that point he got flustered and started looking online. He also got annoyed when we told him we were uncomfortable removing our masks. On top of that he kept taking phone calls during our appointment without apologizing for making us just wait and listen to his calls. I dont think he wanted to do business with us which is why we told him wed like to look elsewhere before making a decision, at which point he told us our credit would probably get denied anywhere we go. If it was sound advice, I wouldve taken it but he made it a point to sound very condescending. The other dealerships we visited all told us our credit score was excellent and we wouldnt have an issue getting approved.

Brought my Honda RRV in for routine servicing and to take care of a recall software issue. The service representative, Alexis was efficient and knowledgeable. She made sure I was updated throughout the service experience, and sent me a text the following day to make sure that the car was working properly. The service department was quick and efficient. I highly recommend this dealership!

Alexis was very friendly and super helpful. They were very accommodating. I did not want to enter the building because I am immune compromised and it is the covid pandemic. They were able to help me so I never entered the building got the service done and picked up my car without coming in contact with another person. Excellent service!

Great & friendly service! Appointment based scheduling helped the process run efficiently. I was recommended to schedule via my brother-in-law, and will continue referring this location. Alexis followed up with me & made sure to break down any issues I was having with my car.

Love this place!!! I brought my first and second car from Tenafly Honda. The service department is unmatched. I wouldn’t trust anywhere else with my car!!! I’m so upset that I purchased my last car at Tom’s River Honda because I had a horrible experience. I know from experience that I would have been treated so much better at Tenafly Honda. Emily from service was beyond amazing. She made sure to get me to and from the appointment, she thoroughly explained all the issues with my car and even told me what to prioritize due to my budget. She communicated throughout the whole process and It just made me regret even more than I ever did business with toms River when I had such a gem here at Tenafly Honda. Lesson learned!!!

Great dealership! Highly recommended versus any other local Honda dealership. Emily from the service center is excellent to work with and very helpful!

The salesman Arnold Bang here is so unfriendly.When I bought the car, I didnt hear from the salesman that the oil change would be covered twice in a year only at the tenafly point.So I knew that it would be covered at any point, so I did an oil change at the Paramus branch at first. However, it was not covered, so I paid for it, and only after calling the Tenafly branch found out that it was only covered there. Today I did an oil change at Tenafly and I was told that the cover was not covered because it was over a year old. When I called before, nobody told me there was a deadline. I got a call from Arnold Bang. He said that he unilaterally explained to me, and he only spoke his argument unkindly. When I explained the above process, I said that I did not understand it at all, but I made my own claims and made me think that I was a liar. I can understand what makes me really angry if you kindly explain it to me, but I couldnt understand his attitude of only insisting on his own evasion of responsibility. He is a very unkind person who doesnt even know the basics of sales.

I just bought a beautiful red 2021 CR-V from Honda of Tenafly. I had a great overall experience with the entire team. I want to thank my sales person Marquis Thompson, Ronnie Manuel the business manager and Monica and Michele also from the sales team who followed up with me to make sure I got the car I wantded. They helped a first time car buyer get a great deal -beat every dealer in the region - and have a wonderful experience overall. Also special shout out to Robert and the service team who added 17 parts onto the car for me and detailed it out just the way I wanted. Thanks Honda of Tenafly!

We always go to Honda Of Tenafly because the service there is superlative; you cannot get better service anywhere. And Honda Of Tenafly cares that the customer is satisfied and taken care of. That makes a difference, and it makes all the difference in the world. This is why we recommend that everyone should go to Honda Of Tenafly to get their vehicle serviced; they won’t regret it. Five stars for Honda Of Tenafly and their entire staff and technicians.

Our sales man Nick was amazing! He was so professional, knowledgeable and made this process so easy. He was so easy to talk to and answered all of our questions. We were very impressed!!!!

The service was completed quickly and efficiently. The customer service rep was conpident and friendly. Thanks for doing a great job.

Had a good experience I will give

I would highly recommend Honda of Tenafly!! After having a terrible experience at Garden State Honda, I made the decision to take my car to Honda of Tenafly to get a recall fixed and I had such an amazing experience! This dealership is very professional and our service advisor, Emily, was very helpful and made sure my car was taken care of in a timely manner. Highly recommend this dealership to everyone, whether buying a car or getting your car serviced!

Since my visit, my car has been driving SO SMOOTHLY! No problems since then & Kaitlyn was VERY VERY helpful with getting back to be about questions I had regarding my coverage on my tires and very friendly ! Love the Tenafly staff !

My purchasing experience at Honda Tenafly was quite pleasant and satisfactory with a salesman, Mr. Nelson Rios. The sales process and managing system of the dealership are very streamlined and efficient as Honda Tenafly empowers their sales persons more. I, a customer, met fewer sales phases and spent lesser time than most other dealers. Negotiations of my trade-in were more transparent and less hassle compared to my experience at other dealers. Mr. Rioss kindness and patience were extraordinarily impressive. Since Im an old-school guy, I am not good at mobile phone apps and technology. He spent a lot of time helping me download the app, Android Auto, and teaching me how to connect my phone to the new feature system Pilot has. I left the dealer with a smile on my face. Truly a rare experience I ever had at dealers.

Called to make an appointment before vacation last minute of course. My Service Advisor Brett was very accommodating. He fit me in, I was able to wait and I was on my way. Great service and highly recommend Brett. He’s the best!

My car buying experience was so enjoyable. It started with Andrea pleasantly giving good customer service. It continued with Valerie who is efficient, knowledgeable and very accommodating. I walked out on August 10th with a Black Honda Pilot and learned how to operate all the functions from the knowledgeable Honda Genie. Thank you all for your help.

I chose to wait for my oil change - took longer than expected (a little over an hour), but they offer to give you a ride home if you don’t want to wait. My appt was also at a busy time (12pm), but they have the comfiest sofas in the waiting room and they have massage chairs too! Super orderly and Emily was very friendly - thank you!

The visit was great. The place was well maintained and The associate that helped me was very knowledgeable about what needed to get done on my vehicle. After the maintenance was done, I was called and informed that my vehicle was ready and it runs well.

Quick, efficient and friendly. Nice and quiet wait area. Will be back for the next service!

Had a 1:30 appointment for Saturday afternoon, took my car on time, did inspection and oil change, out in less than an hour! Great!

Highly recommend ! The customer service is amazing i was helped as soon as i walked through the door, the people are so nice, my sales rep valerie was so sweet and nice and helpful and patient and made sure i left happily with a new car! Amazing place and staff, super happy ❤️

Got my Honda HR-V from Honda Tenafly this week! So happy that I went here. Dalen Ramos was very helpful with explaining everything. It was a fast and smooth transaction. I am satisfied with everything. Will recommend this Dealer and my salesman Dalen Ramos to everyone.

Amazing service and helpful staff. They were very helpful and did whatever was necessary to give me affordable options. The staff was knowledgeable and helpful my entire time there.

Sean is very nice! A good maintenance experience.

I was called to bring my car in for two recalls. I did and they fixed the recall issues. 3 days later my center console that never had an issue since I purchased the car in 8 years now no longer works.

Great experience as always with there service center I always come here to get my car tuned or for repairs. They are the most professional dealership in the area that cater to there customers needs. Also a great place to buy a new Honda from highly recommend this dealership wether you are trying to finance or lease a car. Favorite car salesman guy I recommend Herbie.

Great experience with great service provided by the entire team. Nelson Rios was especially a pleasure to deal with. Would highly recommend!

Everyone at Honda of Tenafly is top notch. I had the wonderful opportunity to meet with Sean and he helped me out with everything that I needed. 10/10 will be going there again.

It was very easy to get a quick appointment. Extremely easy to drop off and pick up my car. No fuss, no worries! Kaitlyn was professional and very nice.

Excellent customer service during my recent service appointment. Communication with the service advisor was helpful, courteous and efficient.

Out of all the Honda dealerships in the area we went to or called, the staff at Tenafly were the only ones who demonstrated a genuine effort to help us. Paramus tried to rip us off and Clifton didn’t even email or call us back. I recommend Tenafly above all. We got exactly what we wanted for a very fair price and the process went relatively fast. I hope everyone stays safe and well.

I first brought my 2017 Honda Civic to my personal mechanic because my AC was blowing out warm air. My mechanic told me that VERY few personal mechanics have the recharger and I probably will have to go to Honda dealership to have this done. I personally never liked dealership service departments after my personal experience with my other vehicles.I walked into the service department at Honda of Tenafly, and was greeted with a smile & Kaitlyn was very attentive and explained thoroughly. After I left the car with them, they gave me updates on the vehicle & I couldn’t be more satisfied. No misleading fees, nor any “surprise repairs.” I will definitely come back to Honda of Tenafly service department for all my Honda related maintenances. Thank you again, Kaitlyn, for your kindness and professionalism!

I had a wonderful and professional experience having my car serviced at Honda of Tenafly! Alexis, my representative was pleasant and answered all of my concerns..

Let me save you the time if you are looking for a car at this dealer. I went and looked at a BMW X5 with Julio as my salesman. He was the least helpful salesperson I have ever dealt with in my life. The second point is even bigger than the underhanded tactics the dealership employs, it is the fees. I gave them an offer on a car and they came back with $4,600 in fees. They advertise the prices of the cars as low but pry on people not looking at the final number. I would recommend you steer far away from this dealership and how they try and deceive people.

It’s a great little SUV that handles like a car but quickly converts to an SUV when I need to load it up. It’s a great vehicle, and I really like the style too. The HONDA TENAFLY handled the transaction smoothly with the help of Mr. Ronnie Manuel and Mr. Arnold Bang. I had the best experience and would highly recommend this dealership.

I had a great experience, I was there for two recalls and had my Air conditioning checked. The process was seamless. I appreciate that.

Kaitlyn was very helpful and pleasant. Great service.

I don’t even know where to begin. I’m not typically the type of person to leave reviews, but wow. I’m extremely satisfied that I drove 35+ minutes to Tenafly Honda. I couldn’t have asked for better service. I first saw the car I liked online and thanks to Valerie and the other amazing staff I was able to test drive it without any hassle. After test driving the car I fell in love with it. Unfortunately due to my current financial situation the price was the only thing stopping me from going away with the exact car I wanted. Valerie took this into consideration and worked with me and her manager diligently to make sure I was still satisfied. Valerie was able to get the car I wanted down to an affordable price. Not only that, but it was evident that she is more than a salesperson. She is a genuine caring person. My mom and I felt like family at Tenafly Honda thanks to her. As I said before, I’m not a typical person who writes reviews. However, anyone looking for a car should not miss the opportunity to stop by Tenafly Honda.

Problem was easily and simply explained. Result was everything was back to normal. Happy it worked out eithout a lot of fuss.

Alexa was amazing. Appreciate her over at Honda Tenafly and the care she gives yo customers needs. Thank you.

Dalen is an amazing sales person, if you are looking for pre owned or new cars please call and ask for him!

On Saturday I visited Tenafly Honda to just look around and to get a basic idea of the details involved leasing an Accord..In no way was I going to drive my new car home that daybut then I was approached by Mr. James Ayala, one of the a product specialists, who guided me with infinite patience through the entireprocess and helped me to get the best deal as well.I could not have asked for a better adviser with excellent guidance.I would recommend him highly to any of my friends who needed a car.

Positive experience overall! My rep was very personable and explained everything clearly.

Bought our car from this dealership and bring it too for services. Its always easy to set an appointment as i always call Kaitlyn for a better schedule. She was very accommodating and would make the best time for my availability. Thankful for the many times i went for all those services. Commended the guys assigned to take care every time. Congratulations and thank you Honda of Tenafly!!

Great service! Friendly helpful staff! Highly recommend. Thank you!

I’m always impressed with the service we receive at Honda of Tenafly! I cannot thank them enough for how well they take care of not just our car, but my family as well!

The mechanic was so sweet, understanding, and on top of what she needed to do. I felt like I couldn’t be in better hands. While it took longer than expected, I was prepared to stay a bit longer and she gave me a solid report and, thankfully, good news.

Highly recommend this place to get serviced. Sean took great care of me, and they even paid for my Lyft to drop me home and pick me back up. Thanks!

I always have the best experience bringing my car in. The staff is so friendly and helpful. They were able to get me in and out without a problem. Emily helped me with the service that day and was a pleasure and answered all my questions. Highly recommend this dealership.

Good timely service. Oil changed and 24Point inspection and report done. I’ll be back in the future!

Nick was very open about the pricing and procedures. He was a pleasure to deal with. We are very excited we were able to get into our new Passport the same day!

Dont come here!We went to check out a Nissan Rogue--in which was in very poor conditions, and even had a donut and dirty trash within the seats and floor!-- with a lady named Lynn Gerber. She was kind at first but then once we spoke about finances, her attitude completely backfired on us. She wanted to scam us, and add sneaky extra loans that would result in the car being 26,000 as opposed to 8,000! And after calling Lynn out on it, she had the audacity to tell us that we did the math incorrectly--when in reality, we did not do it wrong. These people just want to scam you for your money. Dont come here and do not trust them!!

I came in to the dealership looking to finance a car. Lidia took care of me and did an amazing job. Not only was she able get me an affordable rate but the speed at which she did it was incredible. In and out with a certified used car, that I love, in less than 2 hours. Thanks for the incredible service, Lidia!

I had such an amazing experience. It was my very first oil change for my first car and I had no idea what I was suppose to do and everyone was so extremely nice, informative and helpful. Such a great location.

I was extremely satisfied with the sales and customer service team at Honda of Tenafly. They gave me the best customer service I ever experienced at a car dealership facilitating the process of purchasing my Honda. Special shout outs to Marquist, Michelle and William for all their assistance.

Great Experience buying a used car and I was pretty skeptical due to my prior visit to another Dealership. Ruth took care of us and she was great as was the rest of the staff.

Very fast and Great service thank you so much.

Great service, great review of the vehicle functions. Dalen (salesman) is extremely helpful and explained all the options available to us. Took the CRV home the same day.

Absolutely wonderful experience at Honda of Tenafly. I’m a first time car buyer, and my dealer James Ayala was completely honest from the start of our initial introduction. I was given very fair and reasonable fees from the moment I saw the vehicle. No hidden fees were tacked on once I got to finance, and they were able to get me a great rate for my loan. I 100% recommend this dealer, and wish all salesmen were as honest and patient as James. In fact, all staff was extremely pleasant and personable. They did not use any predatory practices and did not try to take advantage of me at any point of the sale. Absolutely headache free. I will be back in the future to purchase again. Thank you Honda of Tenafly one million times over.

Came into Honda of Tenafly after a terrible experience at a nearby dealership, and the difference was immediate! The staff was insanely welcoming, our sales associate Herbie was very professional, but also personable. I was able to get an amazing deal on an amazing car in a matter of two hours.Thank you

I was in need of a part for my car. I used their online portal to request it and I described in detail what I needed. No one ever got back to me so I went into the shop to talk to them. They were kind and helpful and we discovered they had the metal part but that the part I needed was on back order due to the pandemic. This was fine. We said tough luck and I went home to continue my search. A week later I get a call asking me to come in that the part came in. I said are you sure because I need the whole part not just the little metal part. They said yes the whole thing come in. I said okay il come in. I go that same week as agreed, I confirm with the receptionist who sends me to parts to confirm with the parts specialist that it is the whole underbody part to guard the engine. After leaving my car with them for the day and coming back I ask once more if they were able to install the entire engine splash. She says no it was only the metal piece. She looked at me and said I should have confirmed with them and said something. I said I did. I did say what I needed in detail countless times every step of the way. She didnt own this mistake of hers she blamed me she didnt even offer an apology. Instead brought out a manager I presume to explain how they made it work and that it wont fall off. Still no apology from the parts specialist and if that metal splash shield falls off I expect them to take care of it because I dont see how its fair for me to pay double labor to get something I didnt want or ask for. They promised me that it wouldnt fall off and that if it did to come back. Well lets see how long that promise is good for because replacing the entire thing would have meant at least another decade with no issues

At first glance, it seemed like a typical car dealership. I was assigned to Eddie Singh. He seemed friendly, but his lack of knowledge of Honda Civic 2021 was concerning. I didnt think much of it. Then I asked for a test drive which he let me take the car by myself (Im assuming COVID related). He couldnt even find the car in his own lot. Then I came back and thats where I felt cheated. First of all, their MSRP is $1-2K more than what Ive researched online. They have recently introduced the 2022 model which was $5k more than the 2021 model (were talking about a $32k car for base model Honda Civic 2022 at this point). When I presented my research findings and what I felt the car was worth, he dismissed it by saying there was a chip shortage and that they had limited number of cars, which was fair. I didnt feel like this place was the right fit for me and said Id think about it. Of course before I decided to leave, they had to bring the manager or supervisor. They helped crunch some more numbers and gave me a whopping great deal of $500 off and that was the best they could do. They even reassured me that I shouldnt think about this deal too long because the car will be gone by tomorrow. Needless to say, they kept calling me and leaving voicemail almost everyday for about a month afterwards stating that my Honda Civic is waiting for me if I still want it.TL;DR there are better deals in other dealership

Sold me a vehicle with a thousand problems and they wont help me. Horrible customer service. I had to pay thousands of dollars in car repairs for my CRV. Owner Norman Dorf threatened to take me to court because of bad review and because I did not like their bad sales rep. DO NOT COME HERE.

Amazing Staff!Set up with Claudia!Helped by Julio hit me set up and done so quick.Anthony in Finance was such a great guy as well.I will recommend everyone there!!!

Great Honda. Took care of me ! Lyft to work and lyft to get me back when my car was done. Zero issues. No pressure to do services I did not want. A plus plus. Thank you!

I’ve been a Honda of Tenafly Customer since 2004. They have consistently provided exemplary work. Any issues I’ve encountered have been resolved quickly and efficiently. The waiting area is comfortable and clean. Their shuttle service is convenient. I highly recommend Honda of Tenafly Services

Great service! Eddie & Mike were very helpful & answered all my questions & concerns! I couldn’t be happier! They helped me get my dream car! Thank you Honda of Tenafly 🙂

Purchased our 1st car today. Daniel, Monica, Michelle, Ronnie and Roy are very easy to deal with and professional, customer service was great and didnt feel pressured to buy the car right away. They all answered our questions whether we contacted them via phone, email and in-person. I would highly recommend doing business with Honda of Tenafly. Keep up the good work. Great team to do business with.

Purchasing our new car at this place was painless to say the least. Our rep - Arnold Bang clearly presented options that gave us an informed decision to buy. He treated us with respect with no regard to our capacity to close a deal. The manager - Ronnie Manuel was equally commendable. He gave us ample discount whenever it is appropriate. Overall I recommed this dealership to whomever is in the market for a new vehicle.

Great people and Great service, what more could a client ask for ?.

We had a truly wonderful experience at Honda of Tenafly. Nelson, our salesman, was an absolute pleasure to work with. He was patient, knowledgeable, friendly, and honest. He worked with us on a fair price (the best from any of the many dealerships we visited) and didn’t play the back-and-forth negotiation game. Nelson answered every question we had and took time to show us all the bells and whistles on our new car. We will definitely be back in the future when it’s time for another car purchase. We are thrilled with our new car and highly recommend this dealership.

Took my CRV in for routine service. It’s running like a top again. Emily in service was amazing and truly went above and beyond helping and explaining everything to me. Highly highly recommend Tenafly Honda!!

Excellent, professional and timely service. Really appreciated the personalized attention and timely updates from Sean. Inspection report/recommendations were reviewed and explained in detail, and questions were answered promptly. Service completion time was earlier than estimated. Highly recommend Honda of Tenafly for your car servicing needs.

It was a very nice experience: greeted & being helped right away. Kaitlyn did an excellent job directing me to what I needed including to get the recall fixed. Their professionalism is no doubt has me going back to them. Keep up the good work!

Scheduled a routine service appointment. My service advisor, Emily, did a great job of getting me in and out quickly. Thank you, Honda of Tenafly!

Brett is the best and I so appreciate his care and concern that all my car needs are positively fulfilled. Thank you. I love my Honda andthe dealership.

Not impressed. Went for an oil change thinking I’d spend $50. Left spending $470. The price was not clear as I was only addressed via their mobile app. When I went to pick up the car, I was floored. Horrible experience. Get a Tesla so you’ll never have an oil change. Based on Honda at Tenafly, you’ll save yourself money in the long run.Also, I asked them to fix HondaPlay (coordinate with my iPhone). They did not help fix the problem.Disgusted.

I went to honda of tenafly with my wife after going to several dealerships (3) Lidia spoke with us for 5 minutes showed us the car we had in mind the price was a bit higher (which made us nervous) then she spoke to the bank and got us a very good rate and our payments was within our budget. We spent in total only 3 hours and we left with a low miles CRV!!! Great job!!