I drove 2 hours to pick up a 80000.00 vehicle I paid cash for and when I picked up the vehicle it was not detailed cleaned and since it was after hours I did not get my warranty paper work they were suppose to send it when they mailed my title. When I messaged them about the detail they told me to get it detailed and send the receipt for a reimbursement which I did and never received it. I also did not get my warranty paper work when my title came in. I have messaged multiple times with a promise of them sending it and now it has been months. I even gave a fax number they said they would send my warranty paper work to but still have not sent it and now it is due for an oil change and I have no proof of warranty. Communication and customer service Id rate terrible right now due to spending this much on a vehicle you would think it would be better. I am highly upset its like since I paid cash they dont care about their customer.

My son and I stopped in here on our way to a ball game. Very impressed! Staff was super friendly and patient! We ate the buffet, and everything was good. Fish, shrimp, hushpuppies, you name it. We even picked up some goodies in the little gift shop on our way out! We will definitely be back to eat here again!

I’ve been to 3 dealerships with the name Orr on it and my service gets worse each time. I went to this one for a simple oil change, wash and vacuum, and I left only receiving my oil change. Now, although I wanted the other two things, I didn’t care that much, but what is causing this review is the fact that I waited 2 hours for just an oil change. And if I didn’t go say something to the service desk I probably would have waited longer since my keys had been sitting there for at least 30 minutes. Then when the service desk says we will get it washed and vacuumed and I say I need it done in 15 minutes they say they need to reschedule me. Oh and by the way, I had an appointment for all of this and showed up 30 minutes early for my appointment. They also try to say that an oil change on my car takes an hour and a half for their certified technicians. Anyone with more than one brain cell wouldn’t believe that especially since I’ve had an oil change done on this car before and it took 30 minutes like any other oil change. It’s completely ridiculous. Will not go back to these dealerships anymore.

Great service. No hassle trading in my 19 Traverse and buying New 21 Traverse .Thanks for making it simple!!!!

My appointment was on 9/16/2021 at 8:30 am. I was told when I called for the appointment that it would take 45 minutes to an hour. I got there at 8:15 am and was told it would be awhile because there was about 6 people ahead of me. My car wasnt even started on until 10 am. I waited patiently but was upset that even with an appointment i had to wait that long.I was there for a recall but had no idea what that was for. Just had to have faith that the mechanic knew what it was for and that the right thing was done.

Scott made our purchase an amazing experience. They didn’t have the Trail Boss I wanted on the lot, but he managed to track one down with all the options we were looking for. He made sure everything went smoothly and was a pleasure to deal with. I would buy another vehicle from Scott and Orr Chevrolet in a heartbeat! And FYI, that 6.2 is a beast!!!

Scott was wonderful. He worked to help get us exactly what we wanted! Highly recommended Orr Chevrolet, but more importantly, Scott.

Terry Couch work with us and was able to get my daughter into a car we are so appreciative of him taking the time with us today everything about our experiences today was definitely 5 stars Thank you all

The service for oil changes is quick. The people are nice and keep you updated. They are very mindful of the time it takes and your wait.

So I’ll start by saying this the sales person there are some of the best people that I’ve ever met unfortunately the cars that they sell are trash. I traded in a 2019 GMC sierra he was top-of-the-line. Traded it in for a 2016 dodge ram which was an OK bye I thought for the price the first day that I drove off the lot the truck had no back lights I immediately call the sales guy. I was being told by the service people there that the truck wasn’t even fully checked. A week later I took it in for service the truck 4 x 4 does not work they try to fix it once he didn’t work now it’s back in the shop trying to fix it again I’ve already given two payments in both payments the truck has been in the shop. Needless to say I didn’t want the truck no more because I couldn’t drive it if it was in the shop I went to trade it in again they told me that I was going to be upside down for $21,000 the truck was 32,000. And I really do hope that one of the star owners sees us that way he knows what kind of managers he has there in that store

The staff was very friendly and took great care of my car.

I have always received great customer service at Orr Chevrolet and would definitely recommend it to others! I just wish the prices on services and work performed were cheaper. It may be an industry standard and we all know the costs of things continue to rise at times, but it would be nice to not have to pay so much when needing my vehicle serviced.

Service department. Outside of the Service Consultant being a pleasant person, I would never recommend their service department to any enemy. I was 5 hours from home and needed some help. Simple misfire on a spark plug turned into an engine being replaced. I think the mechanic dropped the spring in the head, but I cannot prove it and was at their mercy. Job started with tech could not pull the spark plug, so they needed to replace the head. I had to find a machine shop to try and fix verse replacing the head. Why is the customer having to do this? once the machine shop fixed it, then they stated the valve spring dropped in head and either the head or the engine had to be replaced. Found an engine they told me they would replace at cost, making around $100 bucks. Lied again. Service center manager told me it would be completed on a certain day. I had a driver take me 5 hours to pickup only to find out it was not done. Had to get another driver to take me back home, 5 hours away. Then was told it would be done mid day on day of completion, but did not leave until 4 pm. Again 5 hour drive. Once I was invoiced, I could see the parts cost and labor. They did not make a couple hundred on me, they charged full labor. Should have ate the labor cost in my opinion. Please do not use this service location, you will be disappointed.

Waste of time,Not only did Dallas get mad that we didn’t want an extended warranty but decided we were not worthy on the car because we don’t want the extended warranty because we live 2 hours away and it won’t be used. A 13,000 dollar car somehow turned to 20,000 and when we asked to show the calculation we were told he won’t sell the car to us. WHAT! So unprofessional.

Weston and Dillon were amazing at getting us in and out. I sent Weston a description of what I wanted, literally stating that I know I wouldn’t find one that met all my specifics, but he met all of my specifics and more!! Dillon had our paperwork ready to go and made us feel at home, while also getting us in and out in no time. 10/10!!

Service was quick. Dealership gave me ride to work. Dealership took care of recall. Car ready when promised.

Was told to be there at 7:30 am and i was there, first in line, was told it would be about an hour. My vehicle was parked out back and left there until 8:40 when i asked how much longer it would be and was told that they had one working on it and mine would be the next in line. Finally finished my vehicle at 9:15 and then i was able to leave, Dont know what they did to the truck and was unable to see any signs of work being done. This was a recall issue and dont know if it was fixed or not

The service department is a JOKE!!! I took my car up here to get the oil pressure sensor replaced which cost us a lot of $$$!!! My car sat there for 5 days!!!! When I finally got my car back, it was leaking oil! I took it back up there, they said they couldn’t find anything wrong! I ended up having to take it to someone else, to get the oil changed because Orr lied and said they changed my oil when they replaced the oil pressure sensor!!! The guys at the other place discovered my oil pan had a small hole in it. I called Orr and they said they’re not responsible for it, and we would have to pay for it to be fixed even though they knew it was leaking before we took it to the other guy!! I will never do business with them again!!

I visited several lots the day I went here. I really believe the salesman missed a great opportunity. Orr is a big auto group. He didnt have much to show me in what I was looking for, but he could have possibly gotten me to come back if he had talked to me a little more and found out what I was looking for. I ended up looking on their website a week later and seeing what I was looking for. Had the salesman cared enough to follow up with me, I might have gone back. Instead I drove to Little Rock and got what I wanted.

We spoke on the phone a previous day about about vehicle. They wanted us to come look, put us in a temporary until new arrived. We make the 2 hours drive....the story changed on day of arrival. No deals, refused GM supplier discount (We called GM & they are supposed to take it), asked 5k above MSRP& smarted off they should be selling to us 6k above. Oh and the online price was false advertising thats only if youre military or in the medical field.....so if you want to be scammed then this is the place for you. They are also selling used vehicles for the price of brand new, ya k ow supply& demand. But then tell you they will not make any money if they dont ask at least 6k above MSRP. What a joke wont ever be back

MIKE ANDERSON WAS MY SALEMAN HE WAS GREAT.HE HELP ME WITH MY FIRST OIL CHANGE AND GOT IT DONE WITH IN A FEW HOURS. MIKE WENT OUT OF HIS WAY TO MAKE SURE THISWAS A EASY PROCESS FOR ME .I WAS VERY PLEASE WITH THE WAY HE HANDLE THE HOLE PROCESS.

I did not experience any problems with getting service done.

Brandon and his staff were excellent. Came in from out of town and had to change the oil in our car. Got us in and out quickly.

I dont feel comfortable there. I dont know what it is but I have never felt comfortable. I find the employees to be rude and standoffish. Prices are steep $57.50 for half hour labor and $5 misc? I only go there when I have to.

Our dealer Scott is such a great guy, so down to earth and really cares about his customers. His customer service skills are phenomenal, and he will help you in any way he can! I highly recommend going to see him!

Jerry Stepp helped me with my purchase and was just that. VERY HELPFUL. Anything I asked he was able to provide me with the information that I needed

Great customer service I came to have my keys cut after losing them they was a big help.....

Very easy buying experience...Steve Simmons did a great job taking care of me

Stopped for some help on a vehicle I had bought from Orr Nisson in Paris and trade to new owners Matthews. My POC at Orr was Tiffany Johnson. She provided me with the help I needed in polite, friendly and professional manner. I would have no trouble recommending this dealership based on this one contact.

We came in with not many expectations. But our Dealer Scott gave us more then we bargained for. He is truly cut from a different cloth. Thank you for being so patient, kind and working with us. Your energy was a breath of fresh air, you are awesome 10 stars if I could.

I went there to get an inspection on my truck. Got there at 130pm. The only person to give inspection goes to lunch between 11am and 2pm...Really..came back at 230 and sat in waiting area with 3 other people till 440pm and didnt have time to make it to the tag office across town to get my tags. Not good. It literally takes 5 minutes to inspect a vehicle...service people were not at all concerned about this time factor...you are at their mercy...so better for your customers please people. Then Mike tells me there is a recall on the airbags on my truck. He ordered the parts, but i will have to probly call him in a couple weeks to see if they get the parts in because he will probly forget to call me when they come in. He has ordered about 200 of these so far.

Terrible offer on my car when I went to sell it to them. The guy couldnt fit in my car to test drive it let alone; look me dead in the eye to make me a solid offer.

They do an excellent job on oil changes...

Scott was an outstanding person. He made the process of purchasing a vehicle easy. He went above and beyond to find the right car for me. Great customer service and well worth my time.

Took my car in on March 18 for tire repair and front brakes and spent over $200. Got up for work on April 3 and my brakes are rubbing. Called the dealership several times, was told the first time they are backed up and they can put me down for Thursday and I told him I had a doctors appointment in Hot Springs on Monday morning. He told me I could bring it in and leave it but this is my only vehicle. Called back to speak to a manager, she claimed he wasn’t in and took my number. Called back and was transferred then hung up on. Called back and was put on hold only for them to say they are very busy. Finally got a call and the guy said agin they are very busy but if I could get it in, he would only be able to look at it and they do t have anyone to come pick my car up. I have been taking my car to them since I purchased it and never had a problem. Sounded like they really don’t care. I will no longer do business with them.

This was my second and last free oil change. The staff was nice and helpful. An enjoyable experience.

It was a great experience and I would recommend every one that is looking for great customer service to visit Orr Chevrolet of Texarkana

I bought my truck from Orr Chevrolet and never had a problem with it, (which it was a used truck)I also make sure when I need a oil change and regular maintenance I take it to the service department. They do a good job on my vehicle. Very friendly people in the service department and accommodating. Thank you Kelly and the service department manager for being kind and taking care of my truck.

Everyone is so friendly and helpful. They let me know the problem with my tire, and had a new one put on as quickly as they could. I am very pleased with Orr Chevrolet!

Everyone was friendly and the wait time for my oil change was minimal.

People are very nice and very helpful. Always do a great job.

My car was never worked on have been waiting for them to contact me for a date to get work done, as to this day I still haven’t heard from them

I have to say out of any dealership in Texarkana this is by far my favorite! They have a great selection of vehicles. Scott helped me and he wasnt like the average car salesman. He is honest, down to earth and makes you feel right at home he makes you feel like family. He worked hard to get what I wanted and I can say as heart broken as I was to trade my truck he lead me to the perfect replacement. So if your out and about looking for a new ride go see Scott!

I bought a car for my son from Mr. Harris, who assured it was a great car, 2012 Camry with 200k miles. He said the miles didnt matter, it was a great car. Paid 7k. 3 months later, the alternator had to be replaced. After 6 months, the engine will cost 4700 dollars to replace. When I called and spoke with Mr. Harris, his words were we dont offer warranties for cars with high miles like that. That was not the energy given when initating the sale. Would not recommend this dealership for a used car. They just want the sale.Add transmission to that...

Oil change was done quickly and our car was washed off before it was returned to us. Great experience.

It was wonderful thank you.

I was just there to pick my daughter up to get the car because she just bought a great little car.Good stereo,ice cold A/C.Only 71,OOO mi.

Ive bought 2 cars from this location and frankly its just because I like Chevy. Every time I go in, someone has a bad attitude from the get go. Im not a confrontational person by any means so I never say anything, little alone anything to provoke rude behavior. And who ever heard of someone charging you eighteen bucks for a tire rotation??? Especially when customers have given them their business so often. Im just not very impressed by this place, but I guess they can afford to act like that sense Orr has pretty much monopolized the area...

I was actually planning to buy a different vehicle from another dealer, but decided, at the last minute, to check out Orr Chevrolet before I made my final decision. I’m so glad I did! I was blessed to meet and work with Scott, who not only provided exemplary service, but also showed exceptional patience, considering that I was accompanied by my four year old assistant (my lovely granddaughter, Lydia). Scott and the Orr team got me into a beautiful new Equinox LT at a lower price than the dealer I almost went with on a different vehicle’s base model. I love my new “cool ride”, as Miss Lydia calls it, and I feel as if I’ve made a new friend as well. I’d recommend the Orr Chevrolet team and Scott to anyone who is shopping for a new “cool ride” of their own.

Michael did an excellent job. Could not have had a better car buying experience.

Waiting on a solution to fix the sunroof shade, electrical, but re-calls have been repaired to our satisfaction.

Scott was our salesman and we had a great experience with him. He is was very upfront and honest the whole time, easy to work with, and got us the vehicle we wanted at the right price. I would definitely recommend him if you are in the market for a new vehicle.

I had problems with my 2012 Volt in Jonesboro, Ar in December. Had to have it towed to the Chevy dealership there. I asked them to check the 12 volt battery that I had recently installed. They said there was nothing wrong with it, the problem was the main lithium battery and it would cost $10,000 to get it fixed. I immediately started working on getting it home to Orr Chevrolet in Texarkana. Shelly was great in keeping me updated on what was being done and Jimmy was working on trying to find out what the problem was. It was not the lithium battery and he got me going again. I knew I could count on them to give me an honest answer and fix it if it was possible. I love me electric car and I love the folks at Orr Chevrolet.

I feel sorry for anyone who chooses the place to look for a vehicle here. They are rude over the phone. Not one person there can answer questions. I wish I could give them zero stars for their lack of competence. Do yourself a favor and RUN the other way.

I had a faulty tire sensor that had to be replaced. It was replaced just fine. My only problem is I had aluminum valve caps on each valve, and on the one that was replaced I now have a plastic one.

Cant get the vibration out of my Yukon 3times its been there

I bought a 2020 Trax from Scott today at Orr Chevrolet in Texarkana. Scott worked full speed all day with me to get me what I wanted. I really appreciated all the effort he put into ensuring I was happy with my purchase. It really was a pleasure to work with him. I also appreciated the manager and the business officer man that treated me so well. I would highly recommend Orr Chevrolet.

Scott treated us like friends!! We drove away with a car we love!! If anyone wants to buy a car from this dealership he is the one to talk to!! We appreciated his kindness, he listened to what we wanted and he delivered on that...thank you so much Scott!

Very nice, clean enviroment

Great services repeated customer since 2013.

John Henry Arnold was my car salesman and he worked tirelessly for hours getting me in the car I wanted! My first experience here in the used car department was not pleasurable, but John Henry completely rectified that situation and has gained back my business! I will recommend John at Gregg Orr to as many people willing to listen and will come back to buy all future cars!! 👏🏻👏🏻👏🏻

My husband got his dream truck here the customer service was great they worked with us to arrange affordable payments and setup everything on the truck before we left the dealership.

The oil change went very well.

The sale was good. After that is horrible. I purchased my vehicle out right. They said that they will send the title. Never heard from the dealership so I called them and they said they sent it to my bank. I called my bank they never received it. So I call back and speak to the most rude sounding title clerk that said they are waiting on the assessment from me to give the title. Horrible communication and will never recommend them to anyone.

Josh was rude and very unprofessional would not recommend

Great customer service was in and out in 30 minutes

The buying process was fine. Scott was friendly and helpful. Since the sale, the customer service has been terrible. Will not buy another vehicle from them.

Went in Tuesday with hoping to find a new ride. Wasnt sure what I wanted. But I fell in love with the 2021 Colorado and Scott worked his butt off all day to put me in a new vehicle. So glad I decided to go with Scott. He done a wonderful job. Thank you!!!

Very clean facility and friendly staff.

Great service Tim in used car sales is a true professional and dedicated to helping his customer.Thank you Tim

The service representative Austin was awesome, but the price to fix my window was way over priced. I found another place in town they would do the same job for $200 less than what y’all quoted me. Not going to bring my vehicle there for any repairs anymore.

I bought a car in 2020 from Orr VW and Travis helped myself and my boyfriend Robert to buy a 2015 Spark. The experience was fantastic! However; in January I was in a horrible accident that totaled my car, so because of the wonderful service, I returned to Orr VW to get another great car. Being without a car, I tried talking to a salesman over the phone on February 26th, 2021, first person I talked with was a man named Chassen, and he never had time to return my calls, so by the end of the next day, I called and talked to his manager or he said he was the manager, who gave excuses for everyone’s behavior, and the excuse was there was a big sale and they were very busy. I was supposed to hear back from the manager on Sunday but again nothing. On Monday I called and I got the very worst salesman on the planet, Cody Trudeaux, he said I could come up there and he would help me, again I stated I have no car but I have financing in place, I just needed a list of cars in my price range. I was met again with you have to come up here, so I went on Wednesday, March 3rd and when he showed me only one car, he preceded to become more arrogant and disrespectful than anyone should ever be to a customer! I told him my daughter was in the banking industry and she said what he was telling me was all wrong. Cody said if I did things his way or the Orr’s way was the only way I could get the car he was showing me. I said I just spoke to my daughter and she stated that his line of reasoning was wrong and he preceded to call my daughter stupid, that he had been selling cars for 8 years and this was how it was done. My daughter has been in the banking industry for 17 years, I believe she understands how financing works a little better than an arrogant car salesman!! He’s the reason that car salesman have such bad reputations!Even though he was so rude to me, on Friday March 5, 2021, I called the Orr Chevrolet place and spoke with Scott, and he was courteous, kind, apologetic and worked extremely hard and fast on trying to get me into a car! I’ve never been so impressed by a car salesman as I was with Scott’s handling of trying to help me in anyway he could. I told him please speak with my daughter, Nicki Alexander, she was handling all the financial end of this for me because I was without a car and a senior citizen with a wide variety of health issues. Scott had no problem talking to both of us, taking his time in getting me into the right vehicle and making sure I stayed inside my budget, with the best car Orr had available. By Friday, March 5th, the same day I started talking to him at 10 in the morning, we had paperwork done up and a scheduled pick up time for my car the very next day!! I have been enjoying my car, a 2018 Nissan Versa since Saturday, all thanks to Scott!! Scott did what 3 salesman at Orr VW couldn’t do in a week and a half in less than one full day!! Thank you, Scott, without your quick action on helping me, I would have never returned to Orr and I have bought several vehicles from Orr over the years but was rapidly becoming dissatisfied with their sales people!! You’re the best, Scott!! I will send everyone I know to you from now on and only buy from you again!!

This was mostly a positive experience. I appreciated the assistance from our salesman, Scott. He did a good job of helping us. I left a star off for how long the process took to complete. I wish dealerships in general would make car buying a simpler/quicker process.

I recently bought a brand new vehicle from Eamonn who was absolutely amazing! He was patient with me during the process of buying a vehicle and guided me to all the right stuff!

Bought a car from them they faded the speakers back to hide that the fron speakers were blown. Somehow the sharkfin got busted as well. I wonder why you have to sign papers to not sue them... Texarkana people

Ask for scott! He was such an awesome and transparent salesman that worked extra hard on my sale. After a lot of searching I finally got a great deal on something even better than what I wanted and went home with it the same day!

My salesman Mike Smith was very friendly and did a great job finding me a vehicle that met my needs. Although my payment is higher than I wanted I am very happy this far with my purchase.

Courteous and polite people in the service department

Bradley Morgason was and is the best salesman there is. Even though he is at ORR Honda I will always use him!! He did eveything above and beyond what i expected

Love the new bolt.

Came in today wanting to get a new car Scott myself when was very helpful showed me a few but I can afford and bought a Chevy traks. Scott with my salesman he was very helpful kind genuine and very very nice. I just want to say that he is a wonderful salesman and an asset to your company. thank you so much.

Kelly in service did a phenomenal job along with her counterparts!! They kept me informed, in a loaner while parts were ordered and everything is working very well now! Thank you ORR!!!

Very busy! I had a very strange issue with my radio. Austin made time to hear my complaint and explain to me what he think it could be without have an appointment 🤔 but he did what he could right then

Great experience! Stephen Funderburk helped us get exactly what we wanted. #happycustomer

Scott helped us out and was able to get my wife in the perfect car. He is by far the best sales person we have ever dealt with and we will definitely be coming back because of him.

Although we didnt purchase today .... The staff was super friendly. Our salesman Rob was totally honest with us which means so much to me

My first brand new car Chevy traverse 2020 and I’m loving it

Kenyan at Orr is absolutely hands down the BEST. He made we 2 ladies feel like queens. After being frustrated with the process of selling the Truck and buying a smaller Car, we stopped and PRAYED and asked YAHUAH where to go and where the car would be found. We then proceeded to and stopped to look at the used cars at the Summerhill location and Kenyan came out to offer his assistance and our PRAYER was ANSWERED. The process was painless. We were offered more for our trade in than 3 other dealers and the smaller replacement vehicle purchased was perfectly suited to our current needs. The icing on the cake was an additional BLESSING: the on- line pricing was $1001.00 more than we purchased the car for and Orr honored the reduced price We know that YAHUAH answered our prayers above our expectations and we give all the praise to Him and thank Him for Kenyan and Orr used cars. Praise the Lord Ahmein!

Great people

All I can say is that my salesman, Scott, is phenomenal. He genuinely cares about getting you into the right vehicle. 12/10 would recommend anyone go see him in the Chevrolet building. I cant say enough how great it was working with him!

Austin was great very professional and listened to my needs

Fantastic customer service is what we experienced. Scott made our buying experience quick and easy! He made sure we were completely satisfied.

We bought a cargo van for our glass repair business. It was just what we wanted and needed. Scott, our salesman, made the whole experience pleasant and stress free. He was very knowledgeable, helpful, and friendly. I was pleased, and I would do it all again!

Tried to call and talk to someone who could help my sister with the many issues she has had with her car and if I could get a message to Joel Orr and maybe he could help. The lady who answered gave us the run around and hung up with out giving us any way to contact Mr Orr. Seems to be getting no where.

Absolute worse buying experience of my life (and I buy a lot of cars). First, credit where credit is due....Lee was great and prompt with all communication (as this car was bought unseen and pretty much all over the phone and text. And when I had an issue with the car being picked up, Lee outside of his business hours, answered my call and stayed with me on the phone until the carrier had the vehicle in possession. I will also add that he was in the middle of a family emergency and still insisted on taking care of this with me. Please let Lee know how appreciative and great he was here for me during this experience. Fast fwd to the ongoing, still not resolved nightmare. I had not received any registration, plates, paperwork, nothing from the dmv. I phoned the dealership, they forwarded me to jamey, the office manager. She said she would handle and I would receive something from the dmv shortly. In time I received a phone call from the dmv saying they received everything from the dealership but it was months late and because of this I was incurring 5 late fees for the total of $756. I was informed the dealership had so much time to report the sale but they were months late. I took this information back to jamey, in which she profusely apologized and accepted responsibility. She asked that I pay the the fees, send her the receipts and she would have immediately reimbursed. So I went to the dmv (never a fun experience and not what I should be having to do) paid all the fees, received my registration, plates and tags. I contacted jamey again, sent her my receipts, she said she would get me a check out immediately. Fast fwd a wk or so, no check. Contacted jamey again, owner needs to sign the check, will send out in am. Wks later, no check. Covid busy excuse, holidays, people are out excuses, will have done this wk. Another wk goes by, owner had to take dad to drs 3 hrs away, check will be in the mail in the am. Still to this day no check. Jamey since then (Dec 4th) had just stopped responding to my calls and texts all together. Ive also left messages for Kelley, another office manager (no response) Left messages for Joel (owner-no response) have spoken a few times to Duane (sales manager) kudos to him for listening to me and patiently understanding my frustrations. Although he said twice he would follow up and get back to me and would also have the office management or owner get back to me, zero responses from anyone. Today I have sent a message to Lee, jamey and the finance manager, with again, zero responses. So now I will take things into some other hands and contact the bbb and corporate. This whole situation is obviously super frustrating and not to mention, absolutely unprofessional. I would never recommend this dealership to anyone. I didnt even touch on how rude and unprofessional the clerks are at the dealership, I cant tell you how many times they would cut my call, transfer my call to the wrong extension or that I would call back and tell them I needed to leave a personal message, that the voice-mails I was being transferred to were full, they would put me on hold and transfer me again back to the same voice-mail that was an issue. This easily happened over ten times. I felt like I was a practical joke. Horrible experience.

Scott made our buying experience easy! We found what we liked called them up and he answered all our questions. Drove down, looked it over, drove it and bought it the same day! Thanks Scott!

Chevrolet dealer ship, the best in Texas and theyll work with you tomakeadeal, and always ask for weston frost the top of the line salesman

Amazing personal experience, everyone was very kind and caring.My salesman Scott at orr was just off the top amazing at working with us and helping us get what we wanted and it took no time at all.Scott was a super kind and understanding person and I recommend him to anyone at all.Now we are off in our new 2020 equinox.Thanks orr.And thanks scott!!

Had a great experience buying a new car at Orr! Mason was wonderful. I didn’t come prepared to buy a new car and I didn’t have my facts and figures together. Mason, was very patient and kind to me. Also, and more importantly, Mason was very honest!!! Thank you for your honesty with me, Mason! Great experience!

Best car buying experience EVER! I found the van of my dreams on Car Guru. Listed by Orr Chevrolet. Reasonably priced van. Clean and beautiful! I drove the van home to Albuquerque by noon. Out the door quick. Sales people knowledgeable and thoughtful.Cody Trudeau went above and beyond. Five Star service all around!