Great customer service ☺️ the waffle cones with chocolate are so big and taste amazing 🤤🤤🤤🤤🤤
The employee were very sweet!
My husband took my daughter to get some ice cream for a daddy/ daughter date. My 6 year old was so EXCITED for some ice cream, and shes so independent she wanted to order herself; the lady working the drive thru tonight was so rude to her...I cant hear you.... speak up.... so even after the lady upset my daughter, my sweet hearted kiddo wanted to tip her, my husband agreed... the lady walked up to the window for 2 minutes, holding their ice cream while talking to a co worker... my kid was so happy to tip her she insisted on giving her the tip herself... the lady got mad because she couldnt reach the money. To top it off... kiddo wanted cotton candy ice cream and the lady said they dont put chocolate on that kind if ice cream. Is there a reason for that???
The only good thing about our experience (6/8/17) was the service from the lady that was helping us. She was genuinely very nice. The quality on the other hand was completely something else. We got a Strawberry-Banana smoothie and the brownie sundae.The smoothie had too much strawberry in it! They did offer to make it into a milk shake but they were completely out of vanilla ice cream. The brownie sundae - I have been sick since eating it. Signs of food poisoning...They were out of almost all of their ice cream, I could understand if we went on a Sunday or holiday weekend but not on a Thursday night I mean come on this is an ice cream shop you should have fishing quantity of the product that you specialize in selling.I seriously doubt that I will be returning to the store and will probably just make the longer drive to the nearest Cold Stone or Dairy Queen.
Way too pricey. A little, one scoop sundae was almost four dollars!
If youre wondering about the not clean store reviews, perhaps its because the employees get out before the store is actually supposed to close. We came at 9:30pm. Shake machine is not working which is code for we cleaned it or at least shut it down early to leave early. At 9:52pm they shut off the open sign and closed the drive through. At 9:58pm they were all in their cars driving off. If youre closing time is 10, you shouldnt shut down until 10. If you close and then leave 6 minutes later, I dont trust that you properly cleaned before leaving, especially after having several customers come through. We will not be coming back to this location.
Delicious ice cream. Drive thru only currently
I went there resently and ordered a quart of lemon custard ice cream when I got it home it was only 3/4s full and lightly packed, I turned them in to Baskins and Robbins however its now been over a month and have heard nothing, I will not go back
Great selection of flavors for ice cream. I wish they had a few frozen yogurt options. They only had vanilla frozen yogurt. They are a bit overpriced in my opinion. The Creole Cheesecake ice cream was so good. I had the Oreo Cake and it was a bit too sweet but still yummy.
A great treat for our family. Baskin-Robbins has a good business plan is a nice place to visit in general. Baskin and Robbins has a good efficient staff. The store has been here for many years. Is well maintained. They had a promotional for a media release event coming up next month. The store is keeping track of the current interests of youth. It keeps you young.
Michelle really rude every time we go.Is like if she doesn’t like to do what she is doing.
Good ice cream! Bad service and the lady bathroom was nasty. Need a sweep and mop! The employees was having conversation instead of helping me. Took them 5 minutes to realize I was standing there.
Great! Delicious! The gentleman that worked there was awesome. We tried everything we wanted to and the Pumpkin Cheescake is to die for according to my spouse! Enjoy!
I love this place! I have been coming here for years. The Baskin Robbins ice cream is the best. Service is great. Their dips of ice cream are of good size. The place is always clean.
Not clean...I like the assorted flavors...the best.
The worker was very friendly and it was really clean bathrooms and all I will definitely be back for prepacked or maybe one of those wonderful looking cakes
Super fast drive thru experience
I love Baskin and Robbins. They have the best ice cream and variety of flavors then anyone. Best!!!!!
Went when customer traffic was low. Little pricey. Sundays were very good.
This place advertises flavors they dont have.
Love this place. Still going strong now for at least over 40 years.😃
Great to take kids for a treat be they 2 or 92.
Service was to be expected. Ice cream was good.
Great staff. Very polite and respectful. And the flavors are off the chain💜
I had the coffee flavored fudge ice cream. Was tasty.
Friday Night and this place is the hang out! Butterscotch All the way!
Great! They make milkshakes with any flavor you want, even like butter pecan or cotton candy ( chocolate chip cookie dough is awesome)!
Rocky Road! The male employee was a great worker. The girl was a slacker. Clean store
Always clean! We love visiting Baskin Robbins for a treat and this one is our favorite one!
Great service and great prices
Im in LOVE with their Rainbow Sherbet 😍🤩!!
Love this place...Drive the little drive from Galveston, Tx🌴🐚..But, So, worth it😉...Great service..Best🍦
Pitiful. I heard 104.1 krbe Roula and Ryan discussing going to Baskin Robbins today for $1.50 scoops because today is the 31st. I never think about this opportunity on the 31st and miss the promotion. So I made a special trip to the Texas city Baskin Robbins since today is the 31st and my kids last day of school. There was a handwritten note on the screen saying, Houston is exempt from the $1.50 promotion on the 31st. How crappy! I bought their ice cream anyway because my kids already thought we were getting some. 4 single scoop ice creams cost me over 10 bucks and IT WASNT EVEN GOOD.
They run a clean store. It gets busy but they are polite.
Icecream wasnt even that good it was expensive practically 6 dollars a tiny double dip cone you would expect them to at least be decent
Love ice cream lots to choose from.
Always great service, even if you arrive 5 minutes before closing.
This building and baskin-robbins has been here for years. It is one of the few stand alones still left.
Always a good place to Joy some good old ice cream.
Well, FIRSTOFF if you ever want good ice cream go here! Its so good and so fresh and the employees are just outstanding! They made sure I was helped and our main helper was Brandon, very sweet and kind young man. #brandonfrombaskin #iloveyou
Yum..😋 ice cream. So look goood
Good product and friendly staff.
What can I say you know Baskin Robbins never turn away from it
Great enjoyment and very kind young man at counter.
I visit this location weekly. Always get great service!
My man Austin work here 💯🤠. He the one with the JewFro™
Always a tasty treat.
Great ice cream. Love the flavors.
Thanks for the gluten free/dairy free option😁
Wonderful place and great customer service and Crystal is amazing.
Kind fast friendly service, clean and organized.
Very good selection of ice cream flavors and very good service
This building has been there for over 40 yrs. Great place
Great ice cream but need new tables
Absolutely my favorite and their turtle cappuccino are to die for
Great selection but the place needs cleaned
Really good I cream friendly staff
Good nice small town folk.
Great service and of course, great ice Cream!
Ice cream has ice crystals all in it. Cookies are stale. Theres so much variety but get disappointed often when I try something new.
RIDICULOUS PRICES!! It was horrible
Alway good service
Get small banana split unless you wanna share because a regular sized one is huge!
Always a good drive to this location
The BEST ice cream in Texas City!
Ice Cream is great here .
It was dirty inside. Not a great place for serving food.
Love this ice cream
Pistachio Almond and daiquiri ice..my favorite
Great ice cream
I love there brownie sundaes
This place was dirty and outdated. Super slow service.
Love the ice cream cones
Friendly staff and great icecream
Good ice cream and good service
Fast service in drive thru
It was great
Try the Triple Chocolate Fudge! Its amazing!!!
Too many options on drive thru menu not visible at night, sign is not working. Too pricey.
Delish every time!
Great little shop.
Great icecream cake!
Small ice cream shop. Limited yogart
Always fast/friendly
Always clean and great service
Ice cream really good
Service very poor the people are working or not friendly
Great chocolate shake
The servings are nice
It was great.
Best Ice Cream & Banana Splits in Texas City.
Sooo good!
Awesome ice cream
Nice store
Good ice cream
Awesome as always