user
The Woodlands Upholstery
1018 Sawdust Rd STE 1, The Woodlands, TX 77380, United States
Appearance
The Woodlands Upholstery
Comments
M
Review №1

I took my soft love seat cushions which lacked support to be replaced by a denser and firmer foam material. It was early December and it took longer than I expected and the replacement foam was as soft as the one replaced. Needless to say, we feel disappointed and dissatisfied.*** Shortly after posting this review, the owner responded that they wanted an opportunityto change the foam to a firmer one. Today I took my cushions back and Ms. Regina showed me a firmer cushions and asked me if it would work to my satisfaction and that they would replace. It is a rare and wonderful experience to see a business stand proudly behind their craftsmanship and provide excellent customer service.

RM
Review №2

They work very hard here to help you find the fabric you are hoping for in your price range. We had two sofas reupholstered and they turned out lovely! They were very high quality sofas but being a large family had taken a toll on the fabric over the years. We also wanted to change our look and it was wonderful to find a pretreated fabric for a reasonable price! We reupholstered both sofas for less than the cost of buying one new mid quality sofa. We are so glad we used Woodlands upholstery!

Ru
Review №3

Great service and prices. Fast turn around. What else could you ask for. I will be back for sure.

JP
Review №4

Great place, great business. very welcoming and I would recommend this for everyone who needs any furniture redone.

Ch
Review №5

My chairs turned out beautifully! Alyssa at the front desk is very friendly (as are all of the others in the studio). She took the time to explain the process and how the material would be used. The work was done before the time they had quoted (yay) and I know other work my mom has had done here has also been done in a very timely manner. Thank you so much!

An
Review №6

So thankful to have this place to redo my chair for the second time in over 10 years! Customer service is rare these days but not here! They had just what I was looking for and do quality work as well! They were kind, easy to work with and truly care that their customers are happy. Thank you Woodlands Upholstery!

LY
Review №7

Impressed with their professional and beautiful work on our chair. Highly recommend!

Jo
Review №8

Staff very helpful and knowledgeable. Very good selection, they offer a variety of vinyls. They know there craft. Other services available, such as curtains can be made to match your choice of colors. Come see for yourself.

Re
Review №9

Very helpful and experienced.

Cl
Review №10

Great experience at Woodlands Upholstery. Alyssa was a pleasure to work with and very helpful. So many beautiful fabrics to choose from and I’m very excited about my project. -Rita Marra

Yv
Review №11

I have been very pleased with Woodlands Upholstery. They have an amazing selection of fabrics! It was a little overwhelming at first, but once I explained what I was looking for, they quickly found multiple fabrics that I liked. They let me take several books home, so I could see the fabrics in our own environment, and that was very helpful in making our selection!

Je
Review №12

Woodlands Upholstery was super professional and incredibly helpful. Wonderful craftsmanship and quality. Highly recommend!

Ei
Review №13

We were very pleased with the service when we brought our couch cushions in to be restuffed. They were very friendly and helpful and knew just what to do to solve the problem. We got everything back in a timely manner, too.

Je
Review №14

Excellent customer service! I have been there 3 times and so far very pleased. I needed to get my couch cushions re stuffed and they now look brand new!

La
Review №15

Very knowledgeable and worked with me to provide me with what I needed. Didnt oversell me. Really nice staff.

jo
Review №16

First off, I am deployed in Iraq and made all the arrangements for my couch over the phone. They are wonderful to deal with. Came in on Saturday, met my movers and everything. Thus far, beyond professional and wonderful to work with. Will provide an update once the couch is complete.

sh
Review №17

Excellent customer service. Very pricey seeing I provided materials and detached cushions from the chairs myself. However, she was nice and I’m in the business of customer service and she was very kind to me and my mother and that meant more to us than money.

Sh
Review №18

Very friendly service. They were also quick with helping me choose the right fabric and they it completed ahead of schedule! !

Te
Review №19

I dont normally write reviews but the service I received here was great. They helped me choose leather to match my couch. Finished in one week and it looks perfect.

Wa
Review №20

Great place, they were very communicative, east to work with, and did a great job upholstering my couch and chairs. Not the cheapest but very high quality work.

Na
Review №21

I have had Cushions made in the past and am now having pillows made from nice cow hides. I can not wait to see them. They are always knowledgeable and very helpful. Would highly recommend them to anyone.

Dy
Review №22

My fiance and I stopped by today to get some chair cushions done and we were greeted by a sweet and knowledgeable employee who helps us pick out fabric and quoted us a price really fast. she was the best example of customer sevice around I would recommend thos place to everyone

Li
Review №23

Not impressed!!!! Had to call 3 times and send 2 emails over a 3 week span to get an over priced quote. Way different experience from first time I went... Was very disappointed.

Gu
Review №24

Have had work done there 3 times and have always been satisfied. They make every effort to please and are willing to give suggestions.

Li
Review №25

Excellent customer service and a large variety of fabrics to choose from. Im so happy to have found The Woodlands Upholstery!

Gr
Review №26

Great people to work with. I had my couch helpful.Greg B

K
Review №27

They do great work with helpful and friendly service

Go
Review №28

These ladies do beautiful work. For us, it took a few months too long and ended up being a lot more expensive than first quoted. They were unable to make structural changes to the furniture, but the actual upholstery was done to perfection. I would just say dont give them anything on a time constraint and keep following up with them.

Sh
Review №29

Awesome customer service. Very helpful. Quality work.

An
Review №30

After having a chair reupholstered at this place, I wrote to Colleen to ask for help as it had started to rip, just a few weeks later. Dear Colleen. Sending you a picture of my chair that you just reupholstered for me on May 8th.!!! (today is June 4th). As you can see from the picture, it is already starting to tear on the arm, showing a staple and stuffing coming out! We rarely sit in this chair, so I am VERY upset to have paid that much money ($498.71) and the chair already starting to rip. This shows very bad workmanship! Please tell me soonest how you want to handle! this. I sent this message twice, but never heard anything from The Woodlands Upholstery or from Colleen. Will never use this shop again!!

Be
Review №31

Customer service is wonderful! Great selection of fabrics and it was great to be informed throughout the upholstery process of our dining room chairs.

Cy
Review №32

Upholstery. Shop. Does awesome. Work. Virginia. Very. Nice and. Her. Workers. Great. Job. Guys

J
Review №33

Ordered cushions. Paid the deposit. I stated these were our only couches and I was told they would work with us to get it done in a couple of days. After giving the deposit, I am now told that i would have to drop off the cushions and it could take a week or more to get them back because they work on other things. I stated that if they called I would bring them up there on the day they were ready to work on them so that i wasnt without anywhere to sit for a week or more. I was told, that is not our policy. Completely unflexible in working this out to even 2-3 day window, for work of exchaning cushions which probably takes an hour or less. The unwillingness to work with a customer for a reasonable solution is disappointing in todays business world. They did give me my deposit back, but it was a complete waste of 3 weeks waiting to get this done.

ma
Review №34

Regina is wonderful! I highly recommend them

Ra
Review №35

Ridiculously overpriced.

Jo
Review №36

Very helpful, knowledgeable and extremely nice work!

Me
Review №37

Ridiculously expensive including $100 pick up fee and $100 delivery fee once the work has been done.

St
Review №38

Friendly staff who cater to you! Beautiful work.

Le
Review №39

Great work excellent customer service

Ro
Review №40

Great job and great service

Information
57 Photos
40 Comments
4.5 Rating
  • Address:1018 Sawdust Rd STE 1, The Woodlands, TX 77380, United States
  • Site:https://upholsterywoodlands.com/
  • Phone:+1 281-292-3129
Categories
  • Upholstery shop
  • Fabric store
  • Furniture repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:10AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:No
  • Wheelchair accessible parking lot:No
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations