I have not had the best luck with Honda of Thousand Oaks in the last couple years and I quite honestly was just about ready to make a further drive just to speak with more pleasant salesmen. BUT working with Omar was a pleasure and a breath of fresh air. In my opinion, there is nothing easy or pleasant about negotiating deals for a new car, but Omar managed to make an unbearable process pleasant! Omar is personable and transparent and made sure he could get me the very best deal given the current chip crisis and limited availability of new cars. He did not encourage me to settle and did not attempt to undermine my knowledge. I was in the market for several months before meeting Omar, and I will never go to anyone else. I finally felt safe and comfortable making a deal with someone I felt wasn’t completely taking advantage of me. I went in to Honda with my guard up with the sole intention of buying out my car lease and selling it to CarMax for a profit since Honda hadn’t been able to offer me a fair price in the past few months. Omar immediately made me feel as though he would attempt to make a fair offer, and it turns out he did! Both Omar and I were able to come to terms on a deal for Honda to buy out my car at a fair price AND managed to find me another new 2022 lease that I am very happy with. Thank you to Omar, I hope Honda appreciates your work as much as I do. I will be referring you to anyone and everyone I know in the market for a car!

Jess has always been great when it comes to customer service, scheduling my appointments, and multitasking very fluent. I enjoy coming back knowing she gets her job done and following me up whenever my car is ready for pick up. She is definitely a hard worker and deserves all the recognition!

Greg came out and greeted / helped me within a minute of finishing up with another customer. Within a couple hours he had called and let me know the car was ready. We went over the service history of the car in preperation for a future service, I paid, and we went on with our day. Thank you Greg for the great customer service, its really appreciated.

I cant say enough good things about this dealership and the staff in there. My most recent experience has been as top notch as the one a few years back. Rex from the Sales team is such a thoughtful and professional person to interact with. He helped get the right vehicle (again) for my daughter and the followups that he did were non intrusive and helped close the right vehicle. Thank you Rex! Freddy from finance is another perfect gentleman to work with. It is not a surprise that they are a top rated Honda dealer in the LA region. I would rate these guys a 10/10. Terrific work Rex & Freddie. Best wishes!!

My experience was fantastic! It’s nice to go to a dealership that’s not trying to force you to buy a car that youre not interested in, or make you feel like you’re being taken advantage of. Omar had a great attitude, and it was easy to talk to him. He was very thorough in explaining the full details about the buying process of my new 2020 Honda Accord. He made the entire process easy, he didnt surprise me with hidden fees, and he did his best to get me a good APR. Also he made sure that the car was clean, and the gas tank was full before he gave me the keys, plus he gave me a car wash and interior cleaner kit as a gift. I would definitely buy another vehicle from Omar.

The staff upon arrival at the store were so helpful and made me feel safe even amidst the pandemic. I was greeted at my car by my service associate who wore a mask and kept distance. I answered a few questions and then was good to leave me car there. I was picked up and then returned once I got the call. They were super friendly and helpful. And the service didn’t take longer than an hour and a half!

Superb part and service team at this dealershipMy agent, Jess is amazing. And she is one of the main reason I keep going back to this place for my service.I received the best service at Honda Thousand Oaks and very grateful of them.Keep it up Guys

Greg was very polite, friendly and attentive. He was thorough and explained everything to my satisfaction. He got me in checked in and checked out with a minimum of waiting. I am completely satisfied and would highly recommend him.

Great place to purchase the vehicle! The staff is amazing! They are easy going and don’t give you the run around! Karen and Peter were very helpful and made me feel confident and comfortable about my purchase. Get your next car here and Honda of Thousand Oaks! You won’t be dissatisfied or disappointed!

Service Rep was excellent and worked with Insurance company to make sure repairs were covered.

I was met by Service Advisor, Richard Sugarman in a timely fashion. .He was very professional, efficient, and he ask appropriate and intelligent questions.Richard was concerned with my comfort and satisfaction for my Honda oil service and recall.Richard pleasantly went about taking care of my Honda service needs. He kept me informed while I waited.I am completely satisfied.My Civic was returned without error.I recommend Honda of Thousand Oaks to my friends.Grade = A+. 5 Star rating.Thank you so much.Norm G Aug 24, 2021

Charged me $300 for a $135 AC system check then wanted $900 to refill the system that was leaking at the loose lower hose connection at the compressor and 12 months ago they replaced the compressor under warranty. Imagined that. I got it fixed and filled elsewhere for under $300. Honda of TO did a great job in the sale of the vehicle but service will never ever get my business again. Sorry! I won’t be treated like a fool.

My service representative Greg was very friendly, helpful, and thorough when answering all of my questions during my service appointment. I felt very well taken care of and look forward to future interactions with Greg and the rest of the team!

Greg is always awesome! He explains what is happening with my vehicle every step of the way. He’s courteous and friendly and very professional. I’ll ask for him specifically next time I bring my car.

I came in on Aug 20 as a drive in for my 1st oil change. I wasn’t familiar that I need to schedule an appointment. I forgot her name but she was very helpful and manage to schedule on a Saturday. I left and came back on Saturday for service. Wasn’t long of wait and only took at least 2 hours. The service overall was great but doesn’t offer any discount for a 1st oil change.

Amazing service! Steven was fantastic in terms of making sure I was well taken care of and the car got assessed and fixed in record time. Honda service center, and Steven, highly recommended!!

I had a very bad experience at our local Honda dealership in Oxnard recently and was referred to Honda of Thousand Oaks by a friend. My Service Advisor in Thousand Oaks was Richard Sugarman on August 23, 2021. My service experience was the best ever! Richard was courteous, professional and kept me updated on the status of my vehicle.I recommend him highly with the highest degree of confidence to all Honda owners. Thank you Richard.

My salesperson was great! I had a put a deposit on the vehicle and she made sure to hold the car for me as 4 other people wanted to buy it from the time I put down the deposit until when I picked up the car. My only gripe is that the dealership should give the customer the option of having the front license plate holder installed. I did not want holes drilled into the front bumper!

This place is a rip-off. They inflate their prices for repairing a car that would take approximately one hour of labor, by charging you the the cost for 8 hours of labor. I am saying this based on the fact that I also have a significant amount of knowledge about cars. They charged me nearly $875 for about 1 hour of work. First, you should go to a reliable, honest mechanic and only go to Thousand Oaks Honda Dealership as a last resort. Their parts department quotes $30-50 more for the same exact part than other Honda dealers located in Corona or Anaheim Hills. They are just robbing their customers, and the cost for repairs is just unimaginable.

Called ahead to make sure the vehicle I wanted to look at was there. Rex was quick to confirm the vehicle was there. Rex and Steven Mozes talked me into making the finally deal with the monthly payments I agreed on. Steven explained why I should get the Honda CR-V in this car market we are in now and I agreed. Rex was really friendly and asked if I wanted water or anything else to drink. Rex made sure the crv was cleaned and the temporary plates got put on perfectly. Thank you Steven and Rex for all the help.

Very friendly service staff. Made the visit very easy, got the work done on time and picked up my vehicle.

The entire service experience worked out as promised. My service rep Greg was great. My car was ready before the promised time and the work was done professionally as always. Thats why Ive been taking my Hondas there for many years.

Joseph and Armando are AMAZING! I walked in nervous because the time had finally come to trade in my lease, Joseph was knowledgeable, comforting, and very helpful. He was not pushy at all and answered all of my 500 questions. I truly walked away smiling which I’ve never experienced at a dealership before. 10 stars if I could!

Always pleased with the courtesy manifested from the time of scheduling an appointment and throughout the servicing rendered.I always feel confident that my car has been thoroughly checked and that I have received an honest diagnostic analysis of any additional recommended services.

I had a last minute need to make sure my Honda Odyssey was roadworthy for about 3000 miles of driving in the next couple of weeks. Honda TO service was able to get me in and perform necessary maintenance (including some brake repairs) the same day I called. I have been with them for decades (bought my current Odyssey from them a few years back, and they maintained my previous Odyssey very well for years before that. Very professional and responsive organization.

Fabian Ochoa, Manager, took great care of us when we purchased a new car from the dealership. Fabian was always available to answer our questions and was easy to reach by phone and emailThe transaction at the dealership was seamless. Fabian was extremely knowledgeable and took the time to explain all of the features of the car. I love my new car!!!i would highly recommend TO Honda and remember to ask for Fabian.

Overall I was very happy with the service although a little pricey!Richard the service tech was very thorough and friendly!Thanks

Showed up on time for my appointment.Waited 15 minutes in car with no acknowledgment from anybody.Finally someone came and took my service request. That gentleman was quite courteous.Was just a minor service. Was able to speak to the rep about the car when the service was done. Overall, not bad. It is understandable that shuttle and car wash service was not available..

The service done on my car was very good. I have only one car so I had to wait while the car was being serviced. Was told the wait was about 1.5-2 hours but it turned out to be about 3! Was given a 15% discount to make up for the wait time but that discount was given to everyone that day as a promotion. Felt that was dishonest.

The sales staff was very nice and not pushy. My wife found a car she wanted and we bought it. A lot of dealers are over pricing cars right now. The only reason they received a 4 star instead of a 5 star, was because they gave a low trade in offer on a very clean Grand Cherokee and were not willing to budge at all. So we decided not to trade it in and sell private party at a later date. We did look up carvana and carmax while there and there offers were higher.

Zamar was great and very knowledgeable about the vehicle we were looking to purchase. Peter was great with the financing bit and took his time explaining the extras we were purchasing. Easily one of the least painful car buying experiences weve had.

I will sure not attribute the tag Friendly to the sales guys over here. Other Honda dealerships few miles north, south or east of Thousand oaks offer a friendlier buying experience. Check them out before coming here. Carmax at Oxnard offered right away 2k more than this Honda dealership when evaluated a civic for trade in. These guys are non negotiable and costly.

I have taken my Honda only to Honda of Thousand Oaks because of the outstanding customer service. Every time I have made an appointment, the service team makes the process effortless and professional. Ive had the pleasure of working with Mike, Willie, and Steven so far and they all have been amazing to work with. There is no other place I recommend for your Honda needs!

Richard was nice.Im not too satisfied with the pre-paid service plan. It was pitched to me that everything is covered and here Im paying for an alignment. Also, it seems hard for the employees to bring up this service plan. I need a membership card or something. Richard didnt even know I had it until I mentioned it.I was also disappointed to find that you no longer wash the car after. That was always a nice touch. Mostly, its the service plan. It cost me a lot for mere oil and filter changes. Fool me once, I guess.You need to be more clear on what this service plan covers, because I feel a bit taken.b

Honda of Thousand Oaks is a great dealership and I would recommend them to anyone looking to buy a car! I just bought my new CR-V Hybrid and Karen Goodwin in Sales was amazing. She didn’t try to pressure us into buying the car and everyone at the dealership was transparent in their pricing and numbers. I hate feeling rushed and pressured, and I felt like Honda of Thousand Oaks appreciated my business without forcing me into things I didn’t want. I’m so happy with the car I bought and they even took the time to help me set up all the features. If you’re looking for a car, definitely go to Honda of Thousand Oaks and work with Karen and Freddy!

Julian was the most helpful. He’d be the go-to salesman there. When he’s there, everything goes smooth. Thanks Julian!

Working with Chaudry was great! We wanted to be in and out of the dealership quickly, and he did a great job accommodating us on that. He was personable and straightforward. Thanks, Honda of Thousand Oaks!

I had a problem with my air conditioning on my 2018 Honda Civic. They repaired it for no charge when it was my air conditioning condenser. Wow! What a relief on a hot summer!

Richard Sugarman was the best. He got my car in and out and was friendly and respectful.

As a dealership in general, this is a nice place to buy a car... JUST DONT FINANCE IT!!!!! I am trying to reach Honda Financial since months - The automated responses always end in a loop or with the response that all representatives are currently unavailable. Super frustrating! It reflects the dealership big time. I would NEVER AGAIN finance a Honda.

The service at this Honda dealership was great! Everyone was really helpful and friendly and patient. Very knowledgeable, also. Karen was my salesperson and she was great! Highly recommend.

Thank you great service bought my car here as well as brought my car in for service they did a great job and explained everything

Honda of Thousand Oaks is wonderful. The service department, specifically Jess, is so very personable and professional. I stopped going to my local dealership and switched to Honda of TO for their terrific service. They always deliver what they promise. Thank you, Jess!

Had outstanding service at Honda of Thousand Oaks on my 2014 Accord Sport. I was greeted by Service Advisor, Jess, who reviewed what work was to be completed, the cost and how long it would take. The service was done on time and included a managers discount too!I appreciated the professional service and will definitely continue to be a customer.Thank you, Judy

Shira was my advisor and was a sincere pleasure to work with. Service was straight forward with no problems.

We had a great experience here. Our sales associate, Chaudhry, was very knowledgeable, courteous, and helpful. He didnt pressure us to purchase a car, just offered suggestions regarding the kind of car we were looking for. We drove out in a Honda Civic with the options and in the color we wanted. 100 points!

My service adviser was great Richard Sugarman kept me informed of my car progress, he informed me when it was done, my visit to pick my car was fast, overall Richard service was great!now for the dealer, the whole department feels different than in the past, I had my cars service there since probably 2005, I will say the price double in the last 2 years. overall I still like the place because is convenience and because I want to do business in my city that any where else.

I was very impressed when Omar called me on my way to the dealership to ask which color(s) I was interested in seeing once I arrived. He had the color I requested pulled up front all ready for me - excellent service!

Julian was extremely friendly and patient. It didnt feel like a dealership transaction at all. Plus his personal taste in cars is top notch.

The Service was great ! Karen was able to help us find exactly what we needed with the expectations we were planning to reach. She definitely made the car buying experience an easy and enjoyable one and we will certainly be recommending others to come here as well !

Purchased a new car here in May 2021. Process was pretty painless. The people are very professional and polite. Family-owned dealership. I especially enjoyed working with the sales manager, Armando.

Absolute rip off at the parts counter. Purchased a coffee cup holder for a 2017 HR-V.Price straight off their computer? $104 plus tax.Got home and looked online.Another Honda dealer in Carson showed the MSRP as $80.They were discounting down to $55.You can be assured they are still making money.Summation? A $54 increase by Honda of Thousand Oaks. Virtually a 100% overcharge.Ill let you guess what I really think of this delightfully greedy company.

Recently moved to the area and needed my car serviced. First time at this location. When I arrived, a small wait since the technician assigned to my appt was not working. Once Steve took over everything ran smoothly. He quickly accessed my care package and kept me informed during the whole process. I waited on site.

I’ve been lucky to purchase two cars from Karen; she’s very helpful with picking just the right vehicle and making my transaction go smoothly…Thanks Karen!

My service advisor, Steven M. came right out when I arrived at my appointment time. He was very helpful in explaining the aspects of a B1 service on my car, and went over the cost estimate with me so I knew what to expect prior to the service. He went over the final inspection checklist and invoice with me to see if I had any questions, as well. I appreciate the recommendations he made; looking ahead to my next service. Steven was friendly, professional and very helpful. I think the service at Honda of Thousand Oaks is excellent.

Honda of Thousand Oaks offers Exceptionally great service. From the sales and finance to the service departments everyone is great! Our salesman Julian was very quick to greet us and ask us some quick questions about our vehicle in interest. He provided us with all of our options when trading in our lease amongst a variety of other models. He was very knowledgeable and discussed all the vehicles features some of which I had no idea about. Since 2020 wasn’t a regular walk in the park and many vehicles were sitting around the lot for awhile he tested the battery and even made sure that a new battery was replaced just in case so we wouldn’t get stranded anywhere. Great service and attention in a fast clean environment.

Richard helped me out when i took my car in. I am 28 years older and it was refreshing and totally unusual that a person treats me like i am an adult. I’m at that age where people either talk down to me or treat me like i am a kid. Richard treated me with respect and valued my opinion. He went out of his way to give me great customer service and went the extra mile. Richard provided excellent customer service and totally made my experience worth it. Richard is the guy to see if you go into the service department at Honda in Thousand Oaks!

Richard Sugarman and Jessica were so helpful and were extremely thoughtful when explaining what my car needed! I would not take my mini van anywhere else.

This dealership, out of the 8 that we have visited all around, had the best service. To start Mark Deguzman was very quick to check the inventory for us and get the ball rolling on the negotiations, even though we were just a walk-in and he had other appointments. He still took the time to get us set-up. Freddy Kasiri then took care of the rest. He was friendly and was able to make a deal comfortable for both parties. All in all, it was a great experience!

Fabian was extremely knowledgeable and even more so patient. It was a pleasure to work with him. Very easy going and a great listener! Thank you Fabian Ochoa!

I was very pleased with the attentiveness and quality of the service I received. Greg was very polite and friendly. He definitely focused on what would be the most important areas of service I should address to keep me safe. I truly appreciated his honesty and concern.

Efficient and reasonably fast, They did well keeping me informed about my car and saw to safety standards. Very professional..

Best honda dealership I been to sold me a brand new car for the lowest price possible would definitely recommend only this dealership no other one in Los Angeles and nearby counties only go here

Thousand Oaks Honda has great service. As soon as we parked we were greeted by their friendly staff and were directed to the person we had an appointment with. Everyone was super friendly and our sales consultant Hamid was excellent. He answered every single question we had about the car. This is the second car I get from there and will definitely go back if I need another car. (I don’t even live in the area, I live in West Covina and didn’t mind the drive)

Everyone was great. Shira especially answered all my followups and even got back to me several times to make sure I understood and agreed with all the work needed on my civic. She was very patient and even asked her team to work through lunch so I could get my car before a certain time. Much appreciated

Great experience with Honda of Thousand Oaks. My third vehicle from them, not counting another five or six from other brands owned by the parent company. Took care of everything promptly and efficiently. Shoutout to Fabian, who always goes above and beyond to make his customers happy. I got the plug-in Clarity--my second one--great car. Heartily recommend.

Was a great experienceSteve always been very professional with the customer 👏👏

I had some repairs done to my Odyssey and Greg was absolutely amazing and made everything go very smoothly! Greg is wonderful! Thank you!

Just wanted to thank Joseph for a great experience & for helping me find/ lease my new 2018 Accord Sport!Made the process very easy & was helpful during this process! Thank you to him and everyone that helped out for this vehicle. I would highly recommend coming in and speaking with him if your searching for a new vehicle.He has my business next time I come around! Will recommend my family and friends.Picture of him and the car below so if anyone wants to speak with him.

Richard S. and the team at Honda of Thousand Oaks did a superb job!

I have a 2018 honda accord and it currently has a recall on it.. when I spoke to Jessica the service manager. She said the fuel pump was back ordered. And I needed to call honda to have them expedite it..she gave me no info.. was really rude. I tried explaining to her this was my first time dealing with this issue. She didnt care. All she kept saying was to call honda. Never offered a number.I called honda and they asked me if the dealership gave me a part number...they didnt. She asked me why I was calling and not the dealership..thats a great question I couldnt answer..anyways started my case with honda..this dealership could be better with customer service and more experienced well trained managers.. thank you Jessica for helping.I will not come here..my lease is up and I like to change cars...I will be driving extra to not deal with Management like Jessicas. You might want to move her to working on cars, maybe she will treat the cars better.

I couldn’t have asked for a better service experience with Jess Grimaldo, service advisor at Honda of T.O.. From her courtesy, knowledge and professionalism, she made my experience pleasant and addressed all of my cars needs. I rarely take my car to dealerships based on prior experiences but Jess and the technicians eased my concerns and also took care of my vehicles issue in an efficient and skilled manner.

Best service center I have ever been to! I have had my car for almost 4 years and have never received the type of service I received at the Thousand Oaks service center. I Purchased my vehicle in NJ brand new and have been diligent about getting service from Honda directly. I relocated to California in June and had my car serviced at another Honda service center location. I was extremely dissatisfied with my experience and immediately began searching for a different location. Honda of Thousand Oaks came highly recommended and had excellent reviews, so I took the chance, and boy am I glad that I did. My service agent was Jess and let me just say, her professionalism and customer service service skills were unmatched. She was thorough, concise, sincere, and honestly cared about my concerns for my vehicle. Honda of Thousand oaks has definitely gained a “lifetime” customer. Thanks Jess and the rest of the team for such a great experience!

Great service! Chaudry listened to what I wanted and created a seamless experience. I appreciated the help and hassle free transaction!

The Best Honda service in Ventura County. Steven Mozes took care of me. He was the best.Service was prompt and courteous. He replaces my keyless button as it had failed to start up more frequently. Would recommend this service center to you and look for him. He’ll definitely a good help. I was happy. My car was functioning well now. — Maria Agustin

My service today was great! My2012 Crosstour was due for a major service which I dreaded. My service rep (Richard) was very thorough with explaining what was recommended and also cost sensitive which I really appreciated. He kept in touch with me throughout the day and was able to deliver my car back to me as promised. I couldnt ask for better!

No problems.....knew exactly what to do on my truck and made it so easy to check in and relax in the customer service with all the comforts one needs to wait for their car.My agent was very good in telling me what they did for my truck and what to look at the next time I come in for service.

Honda of Thousand Oaks did a great job at making the new car process easy and stress free. I got a great price on my trade in and a fair price on my lease. Karin Goodwin was especially helpful and went out of her way to make me feel like they appreciated my business.

Worked with Fabian in the Internet Sales Department to secure a deal on a Ridgeline. He was great to work with: transparent, flexible, and honest. The deal he provided to us in writing via email was the deal they presented to us when we walked in the front door. While that may seem like a given, we had the exact opposite experience at two dealerships prior to this. I would highly recommend this dealership and Fabian, specifically, if you are trying to buy a car with no hassle and no surprises. Highly reccomend.

I have been a customer since 2006 when I bought my Honda Accord.Once I had a problem with a servicing and Scott Stanley took care of it, and assigned Willie Burr as my service advisor.I was very satisfied with Willie taking excellent care of me and my car.Yesterday I had my car serviced at your place, Richard tried to upsell me on everything, and he then told me my battery was bad.Being that my battery was only 2 years old, I declined to have it replaced.Today I had the battery checked at Hank’s Auto, he told me the battery was fine, and the charging station was fine too.SHAME ON YOU 1000 Oaks Honda.You not only lost a customer for servicing, but you lost a customer when I buy a new car within the year.In addition when I emailed the general manager I never received a response.

Fabulous experience buying my first Honda. The salesman Z was outstanding. I would recommend this dealership.

Geno and Fabian were great! Both went way above what normal dealerships would do to make us happy!We are very happy!Thanks again guys!Jeff

First off let me thank Fabian and his team for getting me into exactly what I wanted. It wasnt easy and almost didnt look like It was going to happen. But these guys got me a great APR well within my budget. Got me in and got me out very quickly. Absolutely nothing but professional and friendly people here. I am certain I have just found my go to dealership. If you are looking for a great used or new vehicle I wouldnt pass this dealership up. Also I promised the finance guy I would mention this... If you are buying a used car please make sure you get gap insurance. I had my previous car stolen and totaled and if it wasnt for gap I would be way under water. Anyway I cant say enough great things about this place except you would be doing yourself a disservice if you pass them up. Five stars guys!! Keep up the great work!! And thanks again!

Thorough service and a safe environment while I dropped off my car for service. Masks mandatory and all staff observed distancing. Richard was my service tech and he was helpful and explained details well.

Honda of Thousand Oaks just serviced my car and did a wonderful job! In addition to the professional service, everyone there was so friendly and helpful, especially the Service Advisor, Greg Matsuzaki! He took the time to explain all of the work in detail and even personally fixed my broken key fob! Who goes the extra mile these days and does that? :-)It was a pleasureable experience and I highly recommend servicing your car at Honda of Thousand Oaks. Make sure you ask for Greg!

Outstanding service. My service advisor for this visit was Richard Sugarman. Everything I requested was provided. I will taking my 2010 Accord back there for service again.

Their customer service is not what it once was. The staff is still nice and professional. The change is in making sure the customer is satisfied. 1. They no longer offer courtesy cars. 2. Our Civic has paint peeling by one window and the rubber shredding by another (on opposite side of car)—-and they said they could do nothing. We have historically been loyal to Hondas because they last, the company stands behind their name, and paint doesn’t peel and rubber doesn’t shred. That seems to be changing. We’re in the market for our next CRV. Our last one was from Thousand Oaks Honda. I don’t get the sense that they want or need our business. I hope our recent experience is the anomaly, because we’ve been happy customers for over 10 years.

Traded an old model Civic for a newer one and the services was excellent! I highly recommend Honda of Thousand Oaks for your new car buying experience.

Avoid this dealership at all costs they want to engage in price gouging charging 1000’s of dollars over an already inflated Msrp for their vehicles. No educated buyer should pay for any vehicle above msrp. Don’t get ripped off by dealers taking advantage of you as a buyer. Many dealers are resorting to this unethical and dishonest practice to boost their commissions. Avoid them cars depreciate dont overpay justvsay NO!! These management practices need to be halted and the best way is to just not buy from them send a message that price gouging is not Ok!!

Greg and Steven serviced my car yesterday and they both were conscientious about COVID protocols and making sure I had the best experience at Honda. I’m grateful they were able to meet my cars needs and my safety. Thank you, guys!

I have been going to Honda of Thousand oak for over 20 years. They have done a great job of servicing and care for my Honda. Just had a complete top to bottom service. Richard in service did a great job.

I had an excellent experience Saturday turning in my leased 2018 Honda CRV and driving a new one home the same day. Everyone was cordial and professional and helped me through seeing the new CRV models and completing the paperwork. Thank you to Gino, Joseph and Peter for taking care of me. I was very pleased with my 2018 model and I am sure that the 2021 model will be just as good.

This was my first time going to Honda of Thousand Oaks and my experience with Greg was wonderful. Not knowing a lot about cars and having to bring mine in for a service appointment, he walked me through everything I needed to know and answered all my questions! :)

CASH BUYER BEWARE! Know your rights! Thousand Oaks Honda will tell you they must check your credit when you are purchasing a vehicle with a personal check. DEALERS HAVE NO RIGHT - If you pay with cash or pre-arranged financing, dealers have no right to try to make you consent to a credit check by the USA PATRIOT Act, which is a federal anti-terrorism law, or any other law. Proper identification is all that is required by law. We were able to provide CA DL, US Passport, vehicle registration, and proof of residence. I recommend you consider this and avoid these types of sales tactics. Also consider, if you choose not to buy here and go to another dealership, they too may want to run your credit... when unnecessary! Thousand Oaks is an affluent area, so this is simply BAD BUSINESS. We went to another dealer to purchase a vehicle that was $6,000 more than the Honda, and they did not even ask to run our credit. Happy buyers! Thousand Oaks Honda... not too smart!

I dont like how if people without appointments are there early, they get checked in before people with appointments do. They should have two lines, one for cars with appts and one for cars without appts (help them last) .I also really dont like how Honda does not offer rides home or car washes any more. The service managers are nice though.

Joseph Lashkari, Honda Thousand Oaks Sales Executive, made the whole leasing experience memorable and effective. He helped me to select the model and the accessory I was looking for. He also assisted me in deciding how to best finance the lease. Above all, Joseph listened to me, knew his business, and provided solutions to my needs in a cordial and respectful manner that made me feel comfortable and appreciated.

Great customer service. Quick turnaround on repairs/service. Reasonable price with Managers discount applied.

Honda did all the work on my car that I asked for....Were taking the car to 300,000 miles

Chaudry came through with his promise! Great experience and made it as easy and seamless as possible.

It seems to be the first time for a car dealer to give consumers the services they need in such a precise and fast time in the current challenging environment. The service advisor, Greg Matsuzaki, thorough his service attitude, in particular, was very impressive. I am so grateful to him for his integrity and careful observance of reliable and accurate fulfillment of promises he pledged to me.I would recommend the Honda Dealer in Thousand Oaks to other friends without a second thought.S. Michael