Love this place ! I am a bourbon man and the selection is incredible. My girlfriend is a wine person and she agrees on the selection. The staff if very knowledgeable and just a fun trip everytime.
Thanks to Seth we left with exactly the info we needed and another beautiful bottle of scotch
Has everything to drink that you can imagine. Good imported beer section. Also an enormous selection of Scotch and Bourbon. Cigars if you are trying to kill yourself. Excellent selection of Ca. wines. 5 percent back for every $100.00 you spend.
We spent over an hour looking around for a gift for a friend. Staff is knowledgeable and extremely helpful. A Huge thank you to Ryan! He was very thoughtful, helpful and a wealth of knowledge!If you drink, this store has everything and more. Non-alcoholic wines and beverages as well! Fantastic prices!
Excellent service! The gentleman at the front desk said he was short-handed but made every effort to help me. He was courteous and knowledgeable.
Great staff who were very interactive and helpful. Great variety of liquor wine and beer of various types. Recommend this place for variety and pricing.
Great selection. Staff is very knowledgeable and helpful. Decent prices.
The whole team is fantastic here. If you are unsure of what you would like or are just wanting to try something new
Great selection and wonderful friendly staff. Its always a stop for us when visiting the area.
Always an adventure. None of these in Hawaii. Not sure what you want? Ask and they can help!!!
Amazing selection of wines and other adult beverages. Knowledgeable staff. Whats really nice is they stock much more than the main brands, especially for things like French champagne and single malt scotch. Plus the prices are extremely competitive. Plenty of parking here too.
So much cheaper than Bevmo.Much better selection as well.
Great selection of alcohol and safety protocols.Just dont ask regular staff for advice. If you must then ask for the wine experts for real insight.
Total wine & more has the best customer service of anywhere!
Excellent customer service, product selection, and prices
Great selection, but I didnt find what I was looking for. Still got a few beers I was happy with.
Knowledgeable staff, if they dont know theyll figure it out for you. And of course love the selection.
Very nice selection of goods for most needs, but still slightly lacking in a few more niche international items.
This place has everything you could ever want. The staff is very helpful
Awesome selection! I bought 3 cognac bottles tonight! One XO & 2 V.S.O.P.😁
I was surprised at the immense selection I was able to find in the sake section. I was able to find two new flavors I hadnt seen from brand I was already well acquainted with. I was so stoked to try the new flavors I ended up going home with a bit more than I intended. Its also good for stocking up your bar with well alcohol at very low prices.
Great service and almost every wine and liquor you can think of.
First time there for my brother, he wanted cigars and club sodas. I was very, very impressed if you cant find what you want to consume as far as alcohol something is wrong. The displays, the FRIENDLY STAFF I mean all and everything you need go there!!!!! Thank You everyone for your prompt assistance and keep Smiling a 3👍👍👍🤝
Just a great place to shop handy, good prices, nice people .
Polite, knowable and friendly. I dont drink alcohol but I like ginger brew and they have one of them but not the one I like more. But I would still say if you want a large selection of drinks of all different types then its amazing.
They have all the booze... What more is there to say?
They have just about everything for any type of Celebration. Love how friendly their staff is and how they are so welcoming to spend some mulah... great place
Huge selection of drinks. Twice as big as Bevmo. People are always helpful and I had a few good recommendations. Love to stroll through the store trying to find my new favorite whiskey or bourbon.
Great service! Employee Beverly was especially helpful in finding me the perfect beer in my price range and had great recommendations for hard seltzers! She was obviously very knowledgeable and also so friendly.
The staff are very helpful
Large selection of beverages and the staff are friendly and knowledgeable
Awesome place, great people
They have practically Everything pertaining to alcohol spirits. Great holiday, birthday, & everyday gift giving items at affordable prices. They sometimes even have plenty of Clearance items that are 75% off or more than originally priced. Insane! I know. You will be surprised at the selection. Its a warehouse with every single flavor & brand of high end- cheap skate vodka. Many Imported from other countries, locally made, also available. They sell the economy sized bottles for parties, & celebrations.
If you buy wine any where else you blew it. Helpful, knowledgeable staff and very competitive pricing. No one beats their selection. Never disappoins.
Great selection, ordering online and picking up curbside was a breeze!
Best place to buy all your beverages, always have the best prices.
Nice personal
Great store. Plenty of selection and parking. Well laid out.
Honestly, I never thought a wine/liquor store could be this impressive. You must visit to appreciate. 5 stars.
Love the relaxing atmosphere, friendly staff with a no pressure attitude, 98% of the time i can get what im looking for, recommended! :)
Great prices less than Bevmo and helpful polite staff Thank you
Everyone that works there is very helpful and very friendly they have a huge selection of Wine & Spirits and their prices are better than most
What a great place to pick out your favorite beverages. Huge selections and well priced items. Much better than Bevmo!
Always seems to be a few dollars less than their competitors. Great place to browse and stock up for parties and your own enjoyment. Taste preference is very personal so although the staff is very helpful, your tastes may not always agree. But they are there and do a great job of answering questions.
Order was perfect and delivered curbside in 10 minutes. Not too shabby.
Excellent customer service at this location!
Had everything I wanted & more. Love this place so much
Like this place. Great prices and selection
Best place to get all my beers 🍻 😌 They have a lot of Mexican beers I cant find easily anywhere else. Plus the price is way better
Well stocked, help staff and good prices.
We go here all the time and usually the employees are very friendly. However my boyfriend forgot his ID this time (foolish he knows) the manager yelled at him for like 3 minutes about how if this was a casino hed get in trouble too. It was very embarrassing. Im not sure why he felt the need to berate him like that
Great staff very knowledgeable
Good choices & new kind of brands
Absolutely outstanding customer service!!
Excellent store & great customer service. Well organized & highly recommended.
Great service but card machines suck 🙄
Great selection and staff! Clean, well stocked, good prices.
Always great service. They went out of their way to get me my Lefty odouls sugar free margie mix
Everyone is extremely helpful and knowledgeable! Lots of smiles!
Great selection. Knowledgeable staff.
First on-line delivery experience and was blown out of the water. Ordered 6ea. 1.5 litre Pinot Grigio and delivery was 6 ea. 750 ml. Called the store at 7:30 PM, Travis checked the invoice and discovered the error. Apologized for the mistake and dropped the 1.5 litre bottles off on his own time after clocking out at the end of his shift. On arriving at 8:00, he apologized once more for the mistake and asked if we would please accept the 6, 750 ml bottles for our inconvenience and as a thank you for the order. Stunning customer service. We are now Total Wine On-Liners for life!
It get a 5 star rating mainly because I find the staff to be helpful and friendly, and that I find the 1 star reviews to be a little, to give it a word, meh.I only buy 1 item from here, and I have to drive from Santa Barbara to buy it. When I arrive I am normally greeted with a Hi, Welcome, then I tell them I will need help with my order, which I have always been given.
Wycliff Brut at the best price. Vita Da Vine. Fast friendly service. Great place!
Great variety of selections alot alot and great customer service 5 stars for total wine in 1000oaks Ca
Excellent prices and ridiculous selections. Hey Bevmo...see ya never
Great service
They have a huge selection of alcohol. Basically any kind of liquor you want they will most likely have. Great service with knowledgable staff. They have also have a walk in fridge with a pretty good selection of beer. Great prices!
The employees are helpful and cheerful. The selection and prices of wine are terrific.
Great selection of all types of alcohol product and cigars. Prices are not bad. Most of the employees are knowledgeable about the store, and some are knowledgeable about the products.
Great selection of spirits and the staff is always helpful with suggestions as the options can be overwhelming.
This store has redeemed itself ! About a year ago I went into this store and the vibe was so different; the staff was indifferent and not very helpful. Last night, my Wife and I went into to restock on some wine. The Manager, David, greeted us and provided us with some great wine selections. He spent about 15 minutes with us, asking which wines we usually buy, really getting a feel for what we liked and made his recommendations to us. **This is the type of customer service that will get us to make the trip to this store. *****Thank you David !
Total wine has got the best prices,selection & they know there stuff.Ive called bevmo several times, asking for brands, not even out of the ordinary. Only to hear they have never heard of this or that.Do your self a favor, hit up total wine. I was finding stuff there bevmo was charging 40$ or more for. When i asked for a price match. They said they couldnt bc they dont even get it that cheap. Tells me all i need to know.Nice gem in Thousand Oaks, if you have any questions about whiskey. Ask for Austin he hasnt let me down yet and Ive bought several bottles. Filled up my bar with the help of his knowledge. It also helps when the ppl you talk to @ total wine, try there products and can give u real-life feedback. Give them a try you want regret it and your wallet wont either.Sign up for there free rewards program & you will gain points on every purchase. Which leads to several different kinds of coupons, like a 5$ off any purchase coupon for example. There are 3 different tiers of rewards membership. Each time you reach a different point tier, you get more points on every purchase.
Total Wine is the best value around. They have wide selection of wines, liquors and beer at a great value. The people there are super nice, very helpful. They offer classes for all on wines, champagne, beer. You can get samples and glasses and gifts for your favorite connoisseur. A fun place to look around, too.
Best selection of alcohol in Thousand Oaks! They have great prices and a very, very helpful and knowledgable staff. I love that they even have employees recommendations on specific bottles of alcohol. They have 10 cent wine tasting as well. One of my favorite features is the beer cooler right at the registers.
This is the right place for people who loves good bottles of their favorite alcohol. there are times that they have better deals compared to warehouses
Great service, very organized and they keep it clean
Always find what Im looking for..
Best liquor store around as far as selection goes, no comparison. Staff is almost always extremely willing to help, I usually get asked if I need anything multiple times each visit. They offer tastings at on a regular basis, and very knowledgeable staff. They also offer some cheap Total Wine Only selections, which are great if you dont mind buying a potentially unfamiliar brand.
Great service and very knowledgeable!
The management staff is always wonderful at this location. Their recommendations on beer and wine are always spot on. The store is filled very nicely and the prices are unbeatable, you really cannot find a place with a better selection. The build your own six pack deal is great when youre in the mood to try different things. They always have coupons for beer and wine so its smart to sign up for the emails.I love their hours because it gives you an opportunity to satisfy late night cravings!
Really great store. Has everything you could ever want competitive prices. Still cheaper than BevMo. Love the staff! Always helpful and friendly. Parking lot can use some help
Amazing wine store and has a massive selection from wines, liquor and some others drinks that is really good. Staff who works here was very nice and approachable.
This place has it all when it comes to alcoholic beverages! I was looking everywhere for Apothic Red wine and I couldnt find it anywhere! And then I finally decided to go to Total Wine & More and I found what I was looking for in a matter of minutes! I couldnt even believe my eyes when I saw it! The brand that everyone wanted was so detailed and specific that I couldnt even find that brand anywhere else but here! I owe this store a lot, and I couldnt have found this brand of wine without them! So, I just want to say thank you! In conclusion, if you are need of a very specific brand of alcohol, then this winery has it without a doubt! 😃🍁👻🎃
The selection is good but a lot of it is old. Check the date of youre buying something that might be too old to be any good.
An amazing selection of wines and beer! They have really good deals on wine and they have an express chiller to bring your wine to temperature before you go home. You can also build your own six pack to try new beers. Great place!
Im impressed with online ordering and in store pick up. Both times the process was easy and the staff is ALWAYS ready to help. im a fan.. no need to shop anywhere else
Not only was I disrespected at this store, manager had poor customer service skills was not not helpful, manager of the store made me feel so inferior in front of other customers. Total wine didnt just loose a sale this day they lost my business for life. I am severely disgusted at my experience at this place. I drove 30 miles to purchase 20 cigars from this place and at the end all I got a big slap on the face. Total shame.
Great value and selection! The staff members are always making the rounds to see if you need help finding anything and are ready to make suggestions. I wish the cashiers were nicer though. For some reason, they arent very cheery or pleasant.
Brennan and Ben are the best employees. It looked like Ben worked in the back but he had way more knowledge than the actual floor guy. I hope Ben works on the floor soon because he help guide me to the right wine. We ended up buying three bottles of wine from Ben. Loren is a good resource also.