Awesome customer services ever. Kelly the best sales man should be earning over, 10 star. I really admire your work ethic. Easy communication & honest . Very quick response. I definitely recommend everyone shop @ Rusnak, everyone in the shop are awesome. Thanks a million

Looking for a car!?? Go no further! No hassle, NO BS.Ask for Cesar Flores he will make your deal easy quick and haste free! The cars are in amazing condition and would not be on the lot if not perfect! I will recommend 10/10

I want to thank Reed in the service department and Aaron the technician for helping me resolve my issue. I can’t express how professional polite and wise Reed was in getting help for me right away. I also especially want to thank Aaron the technician for being so patient and detail oriented and smart in locating and solving my problem with my brand new Audi Etron 2021. Thank you 🙏🏻 again

Fay Moghadam was my sales representative and she was wonderful! She was so patient with me and attentive from the beginning of the process until I drove off the lot. I definitely recommend seeing Fay when you visit Audi Westlake.

1. Service was planned to fix the Oil leakage, just postponed the leakage fix. However Oil replacement was done before fixing the leakage issues. This incurred additional cost. The Oil replacement should have been done while fixing the Oil leakage. This could have been the ideal planning.2. Poor car washing/cleaning was done after servicing my car. Doors and backside floor mats are not cleaned properly. The doors could have been lubricated to avoid the open/close sound. Overall not happy :(

Good dealership. Good sales associates. Talk to Shane Segal if you are interested in leasing or buying a vehicle. Would have given 5 stars if it weren’t for the very limited selection of the particular vehicle I was looking at. However, this is the place to go for an Audi!

Our shopping experience with Alfredo Lazo was exceptional. He gave my wife and I the attention and information we needed to make a clear decision on which car to purchase. His professional and genuine demeanor left us feeling comfortable and confident with our choice. Thank you Alfredo & Brittany for making us loyal Rusnak customers!!!

I bought a Audi Q3 from Shane at this dealership. From the time I got in contact with Shane, he was in constant communication with me, sent me video of the vehicle and pictures. Arriving at the dealership Shane immediately took care of me, let me do a test drive and showed me the features of the vehicle. He was very knowledgeable. Shane even stayed late on Saturday night to make sure I had all I needed and that my vehicle was set up the way I wanted. Thank you

Fay was helpful from the time I called the dealer with inquiries to the time I drove my Audi off the lot. She was very knowledgeable, had the car I was interested pulled up and ready upon my arrival. Day was delightful and pleasant. I would definitely buy from her again. Andrew in the finance department was informative, detailed and pleasant to help me get out the door with what I needed and good instructions. Great buying experience.

Shane was a pleasure to work with. His professionalism and knowledge of the Audi line of vehicles was appreciated. He efficiently took us through the process of buying the vehicle in a manner that was very enjoyable. The buyers at Rusnak also did a good job of maintaining their inventory levels which is particularly hard to do these days. They had 2 models for us to choose from that had all of the features we were looking for. Since our purchase we have really been enjoying the vehicle.

Amazing experience. Shane Segal was awesome. It was the best car shopping experience that I have ever had. He was so patient, so informative, and so kind. I will definitely be referring all of my friends and family!

The team at Rusnak Audi- Westlake were really great and super patient while we decide between three different models. When we were sure on the model, they showed us the colors and options of the cars in stock and on the way to them. We found one that far exceeded our expectations. Completing the finance part was super easy and non stressful.I’m so glad that we travelled past couple of other Audi dealers York with the team at Rusnak Audi.we love our new car.

The change in management (to Jeffery Kagen, GM), is a win for any potential customer!Under his direction, all aspects of purchasing/service are now delightful.In my case, Alfredo beautifully handled aspects of my sale, too.Fair price... and one-stop shopping; if you dont want an Audi, Rusnak Porsche (Keith Goldberg - Sales Mgr), is tops!

Steve and Andrew were super helpful and made the process soo fast and easy! Oh, And my car is beautiful🤗

Best experience I have ever had at a dealership. Geoff was my salesperson, he was so kind and made the process so easy, I highly recommend Rusnak to anyone looking for a great car and exceptional customer service.

Outstanding! Kelly went above and beyond to help us find and acquire the car we wanted. Overall, I’m impressed with the integrity at Rusnak.

Exceptional care and service with all of the staff involved. I never experienced car buying as easy as this.

Very professional dealership. The internet salesman, Shane, was very knowledgeable and there was no high pressuring. Overall, it was a good experience buying a car.

Terribly displeased with the service department at this dealership. They are very condescending when it comes to the age of their customers. Not accommodating at all when simply just trying to get my car serviced and be on with my day.

We have purchased many cars before. I have never enjoyed the experience before. Working with Fay in sales was an eye-opening experience. She knew the vehicles inside out and gave accurate information regarding the details which I researched prior. She made the experience of purchasing a new car pleasurable. I felt during the entire time that she was a long lost friend as opposed to a sales person. She seem to genuinely care and Did not apply any pressure. She wanted to ensure that it was the right situation and a good decision for us and that we would have no regrets afterwards. We were looking for an A4 all road prestige package in white and they are extremely rare nationwide. In these times of chip shortages and escalating prices and with Limited inventory of what we wanted, she still managed to give us a great deal. We had done our research and were frankly shocked at how she went out of her way to give us a great price and at the same time treated us wonderfully and respectfully. We encourage everybody to visit Westlake rusnak Audi and especially Fay. First class experience andfirst class person!!!.

John C and the sales team did everything they could to put me into the Audi I wanted. Top of the line service with an easy and quick lease process. Happy I made the switch to Audi! And love my new car.

First Audi for me and I absolutely love it! Caesar was great - he was relaxed, helpful, and informative. The whole leasing process was easy, and I love my new Q5!

Rusnak Audi is one of the most professional and organized dealerships I’ve ever utilized. When you arrive they are expecting you. You’re met with a friendly greeting, your paperwork is ready to review and they get you on your way within minutes. They contact you as soon as the vehicle is ready and provide you with a comprehensive summary of what was done. The same friendly professional service is experienced when you pick up your car as well. There are other Audi dealerships closer to my home that I could take my car, but I prefer to drive to Westlake because it is such a pleasant and easy experience. I highly recommend them.

Jesse Aguayo was terrific today!! And I loved the video from Ricardo on my car. That’s a really neat feature! I want to thank Jesse for helping me when Faye in Sales was yelling at me because I asked her to wear a mask inside. She was screaming at me in front of everyone. Thank you again Jesse for all your help!

Shane is a brilliant salesman and wonderful human being. I didnt end up purchasing from him this time but when I trade-in for a newer model, hes my guy and this will be my official dealership moving forward.

I had my q5 serviced here since we moved In the area, staff at the service center are professional and courteous, we are very pleasedRecently, We decided to traded in our q5 and get a bigger suv. During our shopping and buying process, we had three encounters with Fay, I have to say being a woman sales person. She was not afraid to show her Impatience with me for not ready to sign however I was able to get a competitive quote from her and she did get the floor mats I wanted which was a super plus that did make me very happy signing for the car at last

Just purchased a Q5 from Steve Miller and it was the easiest buy I’ve done to date! He was professional, efficient and clearly explained all the features in the new car. I would definitely buy a car from him and Rusnak/Westlake Audi again!

Alfredo is the man!! We just bought our third Audi from rusnak in the past 12 months. Professional, knowledgeable and courteous staff. NO high pressure sales gimmicks, like somebody else is coming to buy the car tomorrow. As always, absolute pleasure doing business at our local rusnak Audi of Westlake.(One year ago) bought two cars from them😊

I gave the dealership one star, solely based on my experience with the loaner department. Reed Galloway in service is an amazing advisor and if you do have to get your car serviced, I’d recommend going to him. That being said, I will not be returning to this dealership for servicing or purchasing due to my terrible experience with the loaner department. When I dropped my Audi e-tron off at the dealership, I was given a loaner with 7/8 fuel in it. Upon returning the car, I stopped at a gas station less than a mile away and put $40 in the car. This brought the gauge up to exactly 7/8. When I dropped off the car, the attendant who looked it over never mentioned anything about the gas tank being incorrectly filled. Fast forward to an hour later, I was standing in line at target when I received a call from the dealership. The man on the other end, Omrik, proceeded to inform me that I received the car with a tank that was 7/8 full, yet I returned it with 6/8 full. Now, if I had returned the car with an empty or half full tank, I would understand being called up, but when I returned the car, it was at 7/8, and once I left, I was told I didn’t return it with the same amount of gas as when I was given it. I told Omrik that I would drive all the way back to Audi to fill it up if it was truly a big deal, yet he informed me it was too late to do so and said he needed a credit card to charge $30 to fill up the car to 7/8. First off, I truly don’t know how it costs $30 to bring the car from 6/8 to 7/8, secondly, I find it extremely tacky to try and charge me for something so minor. I’ve never had this happen when renting a car or having a loaner from a different dealership. What happened next however, was so out of line, I will never be returning to the dealership. I told Omrik I would not be paying $30 to fill the car 1/8 and hung up. Omrik proceeded to call me 10 times back-to-back and wouldn’t stop until I blocked the number. Then, he decided that he’d start texting me asking me to pay the $30. It was so aggressive and petty, that I never want to go back to this dealership again. One of the worst experiences I’ve ever had at a dealership. He blew up my phone because the car was at 6/8 and not 7/8.

Shane was wonderful to work with!!! The whole process was easy and smooth. No double talk or trying to get me into something I didnt want. I got the exact car I wanted at a great price. Definitely recommend! Thank you!!

It was a stress free experience purchasing our Audi. Very friendly and knowledgeable staff. I would highly recommend Rusnak/Westlake Audi to my friends and family.

Im not sure how I accidently reviewed Rusnak/Westlake Audi with 4 stars, but I just wanted to go on the record saying they rate 5 stars hands down!!! Everyone that I interacted with was very nice and helpful!!! Fay who helped me get into a fabulous A5 was amazing. Andrew who did my financing remembered my name the next day when I popped in and John who laid on the ground in his dress shirt & pants to install my Audi Beam! I dont think I could have had a better customer experience. As a matter of fact my husband came in 2 days later and bought a Q8! Nicely done Rusnak Audi!!!

First time buying a car, let alone an Audi Q3, with ALFREDO. Alfredo was beyond helpful and informative, yet very personable and realistic. He did a good job understanding my personal situation and did his best to guide me in the right direction. Alfredo explained all my options and collaborteged well with his manager, Randy, to agree on a excellent deal.I test drove at another Audi dealership and highly recommended Westlake Audi for a customer friendly experience and ask for Alfredo!

Always friendly and thoughtful. Working through the details with them allows the buyer to evaluate options and cost/benefit.

From the moment I was greeted on an early Saturday to when my car’s service was complete I had an exceptional experience. The technology used for the loaner car to the text communications about the status.

I got my car passed down from my dad. When I went there the first time with it to reregister it in my name they treated me like royalty and have ever since. I brought my car in for service this morning at 755 and was checked out, leaving in a loaner car at 808. Incredible customer service by all in the service department. Kudos to you all.

I am a first time owner I have an Audi. I called for a service appointment to change my oil. I bought my Audi A4 turbo used... it was a lease turn in. When I went in to get it oil change I was quickly told that it would behoove me to purchase the service package. It definitely saves you money!Super happy with the service and the supporting position to save me money. I also took a peek at something for my backseat because I often have pets and I was told that the price. I couldn’t afford it and One of the service providers said look online for a different model to see if that might save you money and meet your needs. It was nice to see that they understand different circumstances. I just may have to save up! 💕Having a warranty is nice! Saved $1500 on a water pump leak! No out of pocket. Great service!

The car purchase process was quick and easy. Everything was ready for when I arrived and Martin and Fay were helpful and a pleasure to work with.

I recently purchased a Q3 at Rusnak. While I am still shocked at the cost of new vehicles these days, I got the car I really wanted. I received courteous, experienced and professional service from Jeff Kagan, the General Manager to Shane in Sales and Andrew in the Finance Department. Shane goes the extra mile to assist customers, especially in training and demonstration of new vehicle features. I am electronically challenged and Shane exhibited great patience and good humor with his explanations and set up. This was my 2nd purchase with the Rusnak family.

We had the pleasure of buying a new car at your dealership yesterday. We were greeted by Shane Segal and had an outstanding experience Shane was patient and knowledgeable. We have never owned an Audi and we had a lot of questions about the cars and their options. Shane provided us with answers for everything. Buying a car can be a stressful and time consuming process but with Shane guiding us and providing options, it was a fun and pleasant experience. We appreciated all of his help, knowledge and patience with us. I would recommend him to my family and friends. LOVE my new car! It is beautiful! We bought the SQ5 in white. Look forward to doing business with you in the future.

Went here hoping to buy an A3. The first man to help us was very kind and told us it would be a little while until we could test drive because they were finishing up a meeting. Twenty minutes later they finished and a very rude woman went up to us and informed us we could not test drive but to call them later to schedule something. She treated us like absolute garbage. Fortunately the Calabasas Audi offers more selection and better customer service.

Jesus in service is very accommodating and easy to deal with. Great dealership.

My experience with Rusnak Audi dealership was amazing. Shane Segal was the main reason I went back to purchase my Audi. Shane was very knowledgeable, professional and kind. He even went the extra mile to come in on his day off....

After visiting several car dealers and finding very unmotivated and or annoying sales people we found Shane Segal @ Rusnak Audi. Over the phone he was upbeat, friendly and eager to sell us the car we wanted. He even took a short video of the car we inquired about and sent it right away. When we finally met in person we had already decided to buy or lease a car from Shane. The entire process was smooth and today we drove off into the sunset in a new 2021 Audi Q5! I highly recommend this dealership and Shane Segal as the person to work with.

Great sales and service departments. Ask for Jesse in Service...best communication and great customer service.

Fay was amazing!! Lots of help and the staff was very very friendly.

Reed looked out for the best pricing for my Audi care package & made the whole process 10x easier!

Wanted to take a test drive but were told we had to schedule an appointment even though the place was empty. Did that yesterday and were told when we showed up that the test drive was limited to 10 minutes. Additionally, woman helping us seemed annoyed by questions. Luckily, there are other dealers nearby to buy from. Will never go back there.

Although we had to drive an hour to get there, our sales agent Fay made it worth it! She was extremely professional and welcoming, and got us everything we wanted and how we wanted it. I recommend Fay to everyone because of her extreme kindness and how fast she got us in our car and out the door! This truly was a 5/5 star experience all thanks to Fay.

Not happy about having my transmission replaced but Jesse always does a good job explaining everything and being honest. Would use them again.

Rusnak never disappoints. Staff courteous and responsive, my loaner ready for the day, text messages and phone calls with updates, and in my case a recent online authorization system with pictures and description regarding the repairs. Really a flawless and convenient experience.

This was a Great Experience because of Shane Segal the Rusnak sales rep who handled our purchase of an A8L. I took 2 months to make a decision on the purchase and Shane stayed with me through the whole process. We worked together to our satisfaction on the trade in and the purchase price on the A8L. I would recommend Shane for anyone who wants a great experience.

Extremely rude staff who arent knowledgeable about their own products.Barely anyone there could keep their mask on for more than 10 seconds and they wanted to ride in the car with us without a mask. Horrible experience. I strongly recommend calabasas audi as we had a much more pleasant experience there, and they were actually following covid protocols.

Had a great experience recently. Everyone on their team from start to finish, including the parts department, went above and beyond to make sure I had an exceptional time. Buying a car can be tiring but they had me in and out quicker than I thought possible. Can’t say enough good things. I’ll be driving Audi’s for life, and this is where I’ll be purchasing them!

Had an issue with service detailing car and small dent and Sam rectified the issue immediately. Great recovery and service.

Have not purchased a car in 15 years. The process is more stressful, TO ME, than buying a house. Having been to a few different dealerships finally found our way to Rusnak/Westlake Audi - left with a NEW CAR. The dealership is very nice, clean and quiet. Our Brand Specialist, Shane Segal, has to be one of the greatest car salesman i have worked with. No pressure, very knowledgeable and when he didnt know the answer - he said so! How amazingly refreshing. When it came time to deal, Shane was terrific - listened to what our goals were and worked with us to get there. After we had a deal we went to work with Andrew Ross, Finance Manager, and again, a pleasure. Highly recommend Rusnak/Westlake Audi and be sure to ask for Shane!

Came in over the weekend to look at a pre-owned car and ended up leaving with a brand new 2021 Q7 that I fell in love with from the moment I saw it! Thank you Shane for being such a great help and working so hard to get us the car we loved and at such an amazing deal! I’ve never been happier with a car or the service I received from a dealership. Shane was super friendly, professional, personable, and not pushy at all. He just wanted us to be happy even if we didn’t leave with anything that day. Highly recommended this dealership and Shane. Looking forward to working with him again in the future!

The best service managers… They go the extra mile… You even receive your car back squeaky clean. Jesse is fabulous!!!

Jesse, the service advisor was great. I told him my audi issue got enterprise to pick me up at the dealer got me a car and took care of my car .Well deserve experience.Thanks

I recently purchased a vehicle from Rusnak/Westlake Audi dealership and the customer service was great from start to finish. Alfredo and his management team are very knowledgeable and professional and they went above and beyond to get me the best deal possible. I definitely recommend this dealer to anybody looking for a new or used vehicle.

This was the second Audi we purchased from Rusnak. Both times Fay was our saleswoman. As before, she was very helpful in explaining the options on the Q5 we purchased. We negotiated a very fair price and purchased the Q5. In the past, we have dealt with some obnoxious dealers, but Rusnak Audi, most importantly Fay, were very professional and actually a dealer we can wholly recommend.

Shane Segal was wonderful to work with! He made the whole process very easy, and the deal was fair, I highly recommend him.

I had a great experience purchasing my Q7 from Rusnak. Shane Segal, our sales person, is knowledgeable but not pushy and did not dissuade from comparing the Audi with competition down the street. After carefully considering our options we came back to Shane and Audi and I am confident we made the right choice.

I was there to drive an A5 and was told by Fay, the rudest sales person ever that we had to come back the next day so I left only to call and ask by phone and was told to come back and that it was no problem by Jon. I was greeted by a snide Fay who rudely gave me a thumbs up when I asked why she wouldnt let me, she laughed and said to Karen, the receptionsit because I wasnt going to buy anyways...behind my nack in front of customers so emediately asked who her boss was, she said Randy and that she didnt care cause she sells so many cars. Randy said it was unexceptable and took my number after I asked who his boss and the owner was and was given their cards. I still havent heard from anyone and will make sure ever website knows this horribly acceptable treatment if your making money and that no one buys a car from them...ever!

Love the e-tron! Jon Condran was awesome.

Purchased a 2021 Q7 from Audi of Westlake and couldnt be happier. Car is everything its made out to be, and the team at the dealership is right there with them. Our sales associate Shane Segal exceeded our expectations, and not only gave us a great deal, but helped to get us an unbelievable interest rate; highly recommend this dealership, Shane, and the Q7!

Steve Miller was fantastic! Thanks Steve.

Jesus had me all set up when I arrived for my oil change on my Audi Q5. The oil change also included a multi-point inspection. When I received my car back, on a very timely basis, it looked 10times better than when I brought it in for the service. Thank you Jesus and the Rusnak Audi Team! Job well done. See you soon.

Spent the weekend looking at Audi cars at Westlake Audi, working with Shane. Overall a great experience, Shane was very knowledgeable about the company and the SUV. Shane was able to describe the features of the SUV and gave a look at the different models. The overall process was great and good financing through Audi. Would recommend Westlake Audi and if you go ask for Shane.

Buying a car can be a tedious and long process but, Shane was so fun and knowledgeable that the process was pleasant. Having dealt with multiple dealerships in the past I can say with confidence that choosing to work with Rusnak Audi and Shane Segal was the best decision when deciding to purchase a car.

Been going there for sales and service for ten years. Even though one of our cars is no longer under any kind of warranty I have it serviced there. I trust and know the car will taken care of properly. I have never been let down by the service..

I leased a Q3 from Shane a few weeks ago. I had been talking to another dealership and was in my car on the way to sign papers when Shane called me back with an offer I couldnt refuse. He was respectful, honest and incredibly helpful. Leasing from Rusnak Westlake Audi was the easiest car buying experience Ive had to date. If you are in the market for a car, please go here and ask for Shane!! Its clear he understands and appreciates the product and that comes through in his selling style.

Fay was amazing and so pleasurable to work with. We did most of it by phone, than came in and was done in an hour.

Every time I‘ve had my 2017 Audi TTS serviced (Which is not many times because it’s so reliable), you’ve improve something. I’ve never experienced better service anywhere, ever... The complimentary wash is the icing on the cake. My hat’s off to you!

Jeff Kagan, GM, was extremely helpful & accommodating. He made the whole car buyingprocess fast and easy. Very happy customer. Highly recommended dealership. Thx again.

If you’re in the market to buy or lease an Audi, Rusnak of Westlake should be your first (and last) stop. Shane, the brand specialist/ salesperson, is extremely knowledgeable in his field—in addition to being professional and personable. Within the first few minutes of meeting Shane, I knew he was a trustworthy person. I am appreciative of Shane, and those who work the “behind-the-scenes” jobs at the dealership, for making this first-time client feel welcome and assured every step of the leasing process!

Shane Segal is a standout Audi sales associate. I finally decided on an Audi Q5 at Westlake Rusnak after months of thinking about a new car and a week of driving every SUV out there. Shane was friendly, extremely knowledgeable, and went over and above to make this choice easy and enjoyable for me. Highly recommend Shane if your in the market for a new car.

Very professional dealership. Shane Segal found the exact car I was looking for quickly. It was a high demand new car difficult to locate and he did!!!

Saw the car I wanted on their website and as they say the rest was history. I contacted one of the sales persons (Sascha Kiesbuey) who invited me down for a no commitment test drive. The car was in perfect shape as it was a 2013 and in the CPO program. The car exceeded my expectations and I was in love. I left the dealership to go test drive other cars for a fair comparison, not once did they make me feel pressured to buy. I returned the next day to drive one more time and I made the deal. Very fair on pricing and once again made me feel as part of the family. Once again I am a Porsche owner and will be for life. (First one was in 06, had that for 6 years)

I visited the Service Department today for some work on my Q5. This is one of the best run service department in my experience. Efficient and friendly staff that work as a team. Thanks.

I had one of my best experiences in buying a new car from Rusnak Westlake Audi. While most of my experiences buying new cars were OK (so far I had bought/leased around 10 cars), they made it exceptional. Kareem, the Sales Manager, was quite professional, accommodating and made sure Im informed about the process while my car was getting ready (I ordered my car). Surprisingly, I also had an exceptional experience with the finance manager Nick. He was on point and while he was doing his job, I never felt he is being pushy to oversell their services or charge me for unknown costs (which you usually have to deal with at last min when you are ready to sign). Keep up the good work.

Rusnak Service Department and Jessie in particular are awesome!

Fay was fantastic, as always!

Walked onto the lot and after about 15 minutes I was finally greeted by a man in a suit who open the door for me and said hi... that was literally it... hi. No one offered to help me!! I finally asked a young Spanish man a few questions and left. I almost don’t won’t to buy an Audi anymore after this experience. Maybe I looked to poor in a t-shirt, linen pants and sandals. There were 2 other individuals in there and plenty of people to greet me. I simply wanted to test drive. This left me with a bad feeling so I decided I will look elsewhere to purchase my vehicle.

This dealership has consistently delivered an outstanding customer service. They operate efficiently, employees have always been friendly and welcoming. I rest assured that my car is well cared for. I feel so lucky to have these guys in my corner and in my neighborhood.

Excellent service, extremely professional, and the car is beautifully running! I trust them here at resnick Westlake Audi! Jesse was absolutely fantastic in coordinating the picking up of my car as I was hospitalized. He deserves a gold star and a raise!

My experience started off great with this dealer. They provided me all the info I asked for and I did not haggle on the price. After working with Alfredo for a week we agreed on a specific day and time to meet, and I took a half day off work. As I am about to drive 2 hours to purchase the car his manager, Kareem, called to say they had sold the car offered an apology and hopes that I find the right car for me. This is after I offered to come in days earlier as well... I would not trust this dealer again.

Excellent customer service and excellent technicians at Rusnak Westlake Audi. Always good to deal with for both Porsche and Audi.

Service department is top notch. I drive all the way from Oxnard for service on my A4. Friendly people and obviously a customer focused organization. I highly recommend Rusnak Audi to anyone looking to buy or service an Audi.

Smooth process and knowledgeable staff

Not a bad dealership, not a ton of sales pressure during the buying process and their online portal is top notch. Drove 6 hours from norcal to get a car but it wasnt the price we discussed and they wouldnt give me an official price unless I showed up so Im knocking down a few stars. Good people working there, I would do business again with them.

Antonio, was excellent! We were very specific about what we wanted and he was able find it quickly to work within our short timeframe. He was kind and helpful and exactly the type of person you want to work with when looking at purchasing or leasing a new car. We trusted him and always felt he was transparent in the process. We felt lucky to be working with him and everyone at the dealership.I would recommend Antonio and his team to anyone looking for a new car.Thank you!

Had a VERY enjoyable experience at Rusnak Audi in Westlake Village. Alfredo Lazo, the salesmen and the staff were very professional, no pressure, and worked diligently with me to find the right vehicle and put a nice deal together that at the end we were all extremely satisfied with. Highly recommend u go visit them! New Audi owner and loving it!

I love taking my Audi Convertible for oil changes etc. to the Rusnak Westlake Dealership. Jesse, in the service department, is amazing. When he tells me my car will be ready at a certain time, it always is. Although he might make suggestions, he never-ever tries to upsell or pressure me into something I don’t need. I have owned many cars from other dealerships in the past and believe the service provided by Jesse surpasses them all!!!!

Excellent Service! Called in to have a few adjustments to my car, Jesus Gonzales was my service advisor he was super informative and kept me updated. I felt like he was taking care of my car as it was his. I would definitely recommend this service department to anyone they do a great job! Jesus is the best thank you again I will be back!

I’ve owned Porsche, BMW, and Lexus in the Westlake area. Audi has the best service department hands down! Very happy.

Kareem Alayoubi made the process of purchasing my Audi S5 SB so easy, I was actually amazed how simple it really was. His professionalism is second to none, always making sure to accommodate exactly what I said. While another dealership ran my FAIR(600) score 5-6 times, Kareem and Nick Diaz got it done and me approved in one try with a better rate then all the others! I will certainly be returning to see Kareem for my next Audi!

Fay was incredibly helpful and made my purchase a breeze. Recommend this dealership for straight forward and stress free experience.

Service department works their tail off to make sure you have a great experience!!

Amazing Experience with the purchase of my car!