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RX Fitness
2388 Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
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RX Fitness
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Sa
Review №1

Over the years I have purchased a True Treadmill, True Recumbent Bike, exercise resistance bands, dumbbells etc from Tim at RX Fitness. Tim has always been a pleasure to work with, very knowledgeable about the equipment he sells, honest and great at servicing the customer after the sale. Any future purchases will definitely be with Tim and RX Fitness. If you have tried the rest now try the best - Tim @ RX Fitness

Ch
Review №2

I waited a few months to post my review so I could use my new rowing machine for a while before giving an official review. Tim was very knowledgeable and helpful when it came to helping me with the rowing machine. He helped me select the best machine for my needs and my budget. He had the rowing machine delivered to my house within 72 hours of purchase. Not only was the delivery on time but the delivery guys called and asked if it was okay if they came early with the delivery. They were very professional and they set the machine up in my garage exactly where I wanted it. They even took the time to show my wife how to use it. If I ever have a need for more fitness equipment I know exactly where Im going, thank you so much Tim!

Pa
Review №3

We were referred here by a trainer and live in Northern California. Tim took care of our order as if we were family and followed up to keep us aware of every step. Seamless and caring touches. Id be happy to do business here again.

Ca
Review №4

Outstanding service, great selection of equipment and very knowledgeable staff. Our go to spot for when we need something for our garage gym.

La
Review №5

Great service and products. I dont purchase equipment anywhere else!Competitively priced as well!!

Va
Review №6

I went to a few home exercise equipment stores, and this was by far the best experience I’ve had. Tim makes it personal! He owns the store (and has had it on the boulevard for 30+ years) and really cares about meeting your goals and needs. I got everything I wanted for a really really good price! I would highly recommend this store to anyone & everyone looking to upgrade their home gym space. I love supporting a locally-owned business. All the other stores I went to felt very corporate and the sales people there looked like they wanted to make a buck off of you rather than actually build a relationship and help you find what you need for a good deal. I would gladly come back again to Rx Fitness if I decide to expand my home gym & if I need anything else!

Ai
Review №7

I originally gave a review of 1 star because I was not able to get a hold of anyone to help me with my membership concern. However, after speaking to one of the owners Tyler to resolve my concern I wanted to change my review based on this.

Ji
Review №8

Always a great place to go for all your quality Fitness needs. Theres no other place like RX Fitness. Great prices great customer service and very knowledgeable. No need to try anywhere else youll only be disappointed.

Ch
Review №9

What a great place. Anything you want in gym equipment is there at the right price.

Ro
Review №10

Very attentive, knowledgeable salesperson in store. Competitive pricing. Delivery and setup guys arrived on time and they called ahead. Love the treadmill I purchased. I would recommend these guys. I’ll always try to keep my dollars local if I can.

Ma
Review №11

In this shrinking world of customer service, it’s refreshing to find a place like RX Fitness. Tim’s honesty and friendliness are both inviting and comforting. His integrity is the primary reason we frequent RX Fitness. The selection of products and his knowledge of the fitness industry are yet another reason we continue to shop at his store. If find yourself in the market for fitness equipment, RX Fitness will not disappoint!

Ni
Review №12

After researching treadmills online and reading all the horror stories of folk who purchased them online ( and suffered from bad service as soon as something went wrong), I decided to find an physical retailer who offered service and had great reviews. Rx Fitness fitted the bill perfectly with extensive 5 star reviews on Google and Yelp. In person, they lived up to all the praise. I ended up buying a Spirt xt485 from Joey. They installed it and after a short amount of use I realized that the treadmill belt was not tracking properly and the base was slightly unstable. So I called Joey and without hesitation, he sent around a tech to check it out. It wasnt improved, but we thought a treadmill mat would help. After purchasing the treadmill matte, the treadmill still was tracking badly and wobbling. So Joey sent around their best guy - who agreed and thought something may be warped. With that news Joey called and said that I should come down and check a new treadmill out... which I did. Rx is fantastic. Their customer base is professional gyms and medical gyms. They are knowledgable, reliable and professional. Their customer and repair service is 5 star. As other happy customers have said... the go above and beyond. Thank you Rx Fitness.

Th
Review №13

This was the best experience Ive ever had with a fitness equipment company. Id had an issue with a third party they used to subcontract out repair work, and when I let the management know about it, they took care of the issue immediately. They are the absolute best!

Ho
Review №14

I had a great experience with RX Fitness Equipment. From the moment I walked in the door and spoke with the owner, Tim Adams, to the delivery of my treadmill, I was treated as if I was a very important customer. Not only did I find him extremely knowledgeable, he did not try to sell me an expense treadmill, but one that met my needs. During and after the purchase, his customer service has been superb...he stood behind his word. I would recommend RX Fitness Equipment and Tim to any and everybody.

fr
Review №15

I had an excellent experience with them. I basically purchased the equipment right over the phone, and when delivered it was exactly as presented. The equipment is great, the set up guy was good and explained to me how to use it. We bought a stationary bike and treadmill and my wife and I have been using it every day. I would trust them to buy over the phone without even having to look at the equipment again. Great if you have limited time like I do.

Ch
Review №16

We were thrilled to purchase a bike from RX. Originally went in to try out a treadmill and after we mentioned the my husband has an artificial disc in his back they told us to give the treadmill a test drive. Although we loved the treadmill we decided that the bike would be less inpact on his back. They even took a trade in and donated it to a good cause! We would definitely recommend RX fitness to whomever is looking. Thanks for putting the customer as your top priority!

Da
Review №17

Tim and Darci Adams are two of the nicest and most honest people I know. Tim has been matching people with the right fitness equipment for almost 30 years. Seeing to it that you get what you need and that youre happy with it is his passion.If youre ready to buy a treadmill, exercise bike or even a jump rope – or if youre still just kicking tires and trying to decide – go have a conversation with Tim. Youll come away feeling a lot more knowledgeable.

De
Review №18

Great experience buying a weight bench here. Tim was friendly and helpful without being pushy or trying to up-sale me. Will definitely shop here again.

Mi
Review №19

Tim first managed a store in 92 that sold fitness equipment. I was the 25th trainer to walk into that store. After years of many trainers begging Tim to open his own store so that he can do it the RIGHT way, he took that leap of faith. He opened his own store in Thousand Oaks right on the Blvd. and it is perfect! I purchase all of my fitness accessories from him. His prices and customer service cant be beat, even on line. If you havent met Tim and seen the store, do yourself a favor and go today to see what everyone in the fitness industry, who sells high end equipment, strives to be like. He has set the bar very high! I send my clients in with confidence knowing that Tim will take care of them as if they are family. I have never had to shop his prices knowing that he has done his homework and is asking the best price for the best product. You will not find a better person that will take of your fitness needs for your home, office or gym.

BU
Review №20

This place rocks totally worth the time and effort to find this Gem. If your looking for a awesome company that REALLY cares for their clientele this is your spot to be. Will always send family and friends to Tim for all their fitness equipment needs. Thanks Tim your are an All Star.

Je
Review №21

I bought a set of selectorized machines and free weights to Mr. Adams(Rx fitness owner) for my fitness home studio with a top notch quality products similar to commercial gym equipments . I recommend to visit Rx Fitness first before or after you close a deal with other fitness store and I guarantee you Mr. Adams and his team joey will go extra mile to work with your needs and budget. Thank you Mr. Adams and joey for your patience and sincerity in making my plan a reality !

Da
Review №22

Tim is great. RX Fitness is a great place to go for all your fitness needs. Their customer service is the best of anybody around.

Le
Review №23

We had a very good experience with RX Fitness. They were very honest and professional and I would definitely use them again.

He
Review №24

Excellent customer service. Thank you,Tim! Did I say excellent customer service?!

L
Review №25

Tim was so helpful and kind, the set up/delivery process was streamlined and painless... I would recommend Rx fitness to anyone looking for fitness equipment!

To
Review №26

Tim and Darci are customers of mine. I wanted to share my experience from a reps prospective. If you are looking to buy exercise equipment in the valley you need to come and see Tim. The experience you get when dealing with an owner/operator will far exceed any dealings you will have with someone with no skin in the game. Tim has been doing this for over 20 years and I have always know him to be a man of his word. My companies brand (BodyCraft) is proudly sitting on RXs floors and we hope that is the case for years to come!!!! Congrats Tim and Darci on everything you have accomplished!!!

Aa
Review №27

Great selection of fitness equipment, very friendly and helpful customer service.

Be
Review №28

This place is great. I had a great experience and we got what we needed and know what we will be coming back for.

Jo
Review №29

Great people and great products.

Cy
Review №30

Great service - store offers a variety of fitness products and equipment.

Ma
Review №31

Great service and range of products. Bought equipment there and would buy again.

Ra
Review №32

Great customer service. They go above and beyond to service their customers.Thanks Tim and Darci.

Da
Review №33

Great service, equipment, prices - thanks!

Da
Review №34

Tim is the greatest!

Ja
Review №35

Top notch equipment at affordable pricing. To be honest the customer service is the main reason we continue coming back for equipment. Tim (the owner) has been super responsive and has been able to accommodate all of our requests.Delivery and set up team is awesome as well, Noel and Carlos have been super helpful, work fast and take a lot of pride in their work.Highly recommend this business, they have outfitted all three of our gyms.

Information
42 Photos
35 Comments
4.9 Rating
  • Address:2388 Thousand Oaks Blvd, Thousand Oaks, CA 91362, United States
  • Site:http://rxfitnessequipment.com/
  • Phone:+1 805-497-7000
Categories
  • Exercise equipment store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:11AM–4PM
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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