Went there for my company to pick up a new drill press after the old one on warranty broke down, normally go to the one down in Delaware and they just take care of it no hassle but these guys made me call customer service and go through a whole process before I could switch out drills. Not a horrible time just not as good as other places.

Tiffins Harbor Freight in has to be the best HF in existence. The employees are always super friendly and very helpful. They go above and beyond to help you find what you need. They all seem to actually care about the customers experience, which says slot especially since they dont have customer service surveys.I go to this store for all of the needs that they can meet.Hands down the best Harbor Freight experience you could ever have.

Great place and usually cheaper than other places never had anything break from them

Good place to find tools that u cant find elsewhere in town

Usually have everything we need, good prices.

Friendly and helpful staff. Lots of great items.

Tools are better than the reputation of old. Great deal of specialty tools are often in stock as well.

Great staff in tiffin ohio

Never can get enough of this store!

Toy store for BIG BOYS, love this place. For the price, everything I have ever purchased there was very good quality.

Love this place. its a tool shop!Think about it

Great customer service! Friendly helpful ladies that morning. Great prices & they usually have coupons to save even more money

Friendly staff and great prices!

Found what I needed, when I needed it and at a great price.

Great place for some affordable home use tools. Staff is always friendly and helpful

Love this store. The staff is always friendly and helpful. I really appreciate the cleanliness and order of the store. Keep up the good work and thank you. From a very satisfied repeat customer! 👍🏻

Quick stop, looking for Christmas gifts ! Huge selection !

Had an issue with my In track membership and they straightened it out for me.

Lots of tools at good prices. Not sure how it can advertise a parking lot sale when nothing is in the parking lot. You should be able to find what youre looking for here.

Helpful and quick

Great service, staff, and selection.

I live in Fremont, Ohio and cant wait for our Harbor Freight to open. (more about that in a few... ) I am writing about the Tiffin, Ohio store. You can get some pretty good deals on a lot of useful tools and supplies at HF, but you do have to keep an eye out for them and use coupons as they are available. The people that work at the Tiffin store are very courteous and helpful. I have yet to find an employee there who will not go out of their way to be of assistance. I enjoy going there not only for the value of the items, but moreover for the people who I have grown to know and like.I know their are a lot of people who are HF haters. All I really hear whey drone on and on (like Im doing now...) is blah blah blah, the thing, the thing the thing. If you dont like HF, dont go there, dont buy their stuff. Im sure the $5 - $10 dollar you spend there isnt going to put them out of business.Now a little on Fremonts Harbor Freight. I have heard out and about that Harbor Freight is coming to Fremont, and probably in the current Staples property . After a little digging I found out that the Staples property is for sale. A little more digging I discovered that the property is under contract. While the buyer was not published at the time of this review, all indications point to HF. Nothing has been leaked as to when this may happen but I am putting myself out early as saying that this, will in fact be the closing of Staples (I hate to see any store close) and the replacement by Harbor Freight. More as this happens.Peace out.

Couldnt use the 20% coupon on the item I went there for do that sucked. Staff was friendly & helpful. Decent experience for my 1st time being there

Great place to find cheap tools and ones that are hard to find.

Love this store

If you go often enough...well what can i say

Always a great experience. Very helpful and friendly service.

I like it when the employees doesnt bother you all the time like they do at ACE hardwear. The employees ask if they can help you out but they dont follow you every where in the store.

You do all right as long as the people who work there try not to help you cuz they dont know nothing

Service and selection was excellent

Almost like a flea market with a return policy... gotta love that...

Great store, but it was hard to find the things I wanted

One of my favorite stores! Not allowed to shop there unaccompanied by my wife though! Lol

Cheap price cheap stuff

Very reasonable

Great value

Good prices and the staff are very helpful

Found what I needed the store was clean organised and staff was helpful.

Heaven on earth for tool guys.

Great selection of tools with a helpful staff

Great customer service. Especially from an emloyee named rodney. Will be coming back again.

Employees there are very helpful and is a nice place to shop.

Great toy store for big boys and girls 😀

Great deals, coupons, and finds.

I bought a couple of wire brushes here, 1 steel, 1 brass cheap, under $1.

Good place to shop for disposable tools.

Great variety and prices.

Love the specials and sales.

Quality tools at a decent price

Cool

Great place

Nice place

Friendly and helpful

Very friendly staff

Great sales