My daughter had her ears pierced there and it was a wonderful experience. Highly recommend Kay for having this done!

Jeremy and Kyle were very nice and super helpful went above and beyond to help fix a mistake def recommend going to Kays but make sure they help you!!!!

Promised dates of when my rings would be returned after sizing and redipped on MY wedding band and engagement ring were extended by 10 days. I had called a week before and was told everything was going according to time promised and today I get a phone call to tell me 10 more days. NOT HAPPY AT ALL .

Nice staff, decent selection.

The sales people at Kay are always super knowledgeable and never pushy... keeps us coming back 🙂

Very Satisfied! Thank Ms. Ann

Best customer service I ever had from an in store worker. Jeremy was very helpful! I needed a ring that was sold out early in the morning and he was able to track down the ring in New York for me. He went out of his way and did everything he could so that I was able to buy this ring. Service like this is very appreciated and I’m very happy and he called me back Everytime he got an update on the ring purchase.

Friendly personnelProfessional and Knowledgeable

I took a bracelet in for their jewelry repair service and I have to say they really outdid themselves. The price was reasonable, they cleaned it as well, and they even threw in free delivery when it was done — really above and beyond.

I want to say that the salesperson and the manager that my fiance and I dealt with last night were nothing but helpful, professional, and patient. They took their time to go over numerous options with us and made it possible for us to pick out exactly what we wanted. The customer service there was great and I will definitely be going back there for future purchases. Thank you so much for helping me find a ring that I can enjoy for a lifetime.

If you’re ever looking for expert advice or someone’s second opinion go to Ann!! She made my experience so welcomed and helped me out so much in choosing! We went through a variety of options and Ann went above and beyond in making sure i was satisfied with my purchase! If there’s any questions you might have go to Ann, or this kay jewelers!

Top notch service! Ann was very helpful with a problem I was having with a ring. First time I went to this location and am very satisfied. The repair was done quickly and looks great! Will definitely return to make a purchase. Thank you Ann.

Was set up for a credit card through commenity and was told if it was paid off in 12 months there would be no interest. The promotion had ended before the billing cycle and the amount they had told me I would have to pay per month and set up for auto pay was incorrect not knowing the billing cycle was after the promotion ended so got an extra $500 charge. Would certainly not recommend using their credit card and I will definitely not be returning to upgrade this ring at any point or be using Kay in the future.

My ring size is smaller now. I found one I liked and they wanted to charge me over $20 to size it. Why should I be punished because they dont have my size. I bought it in the parking lot on the Kay website. No charge for sizing and the tax was cheaper. PLUS I will get it a week sooner than if I had it sized. Saved over $30 this way.

Very nice and honest. I will be going back to buy new jewelry

If you need a great person to help you pick the perfect jewelry, look for Ms. Anne. She is very nice, patient and suggest ideas that’ll help you choose your jewelry. Great service.

Normally, sales people are happy to show you an alternative to an item they dont have. Not at this Kays Jewelers. Keep your money in your pocket. Kyle doesnt want any sales from you.

Want to buy your some one jewelry. Excellent quality of diamonds beautiful out standing eatch. Come everyone see for your self.

I bought an engagement ring and wedding band from here for my girlfriend, they sold me the wrong wedding band for her ring. When she came to get it resized they said it would be back well in time before Christmas and would send progress emails and call when it was in. Never did. Then when she called they lied and said they had called and left a message, so when she went to pick it up after the holidays, they had made it two sizes bigger than the ring originally was, when it was supposed to be sized smaller. Then they said it would be done in one more week and never apologized. When she called to see if it was done they said they called and left a message and never did. Throughout everything they were unapologetic and made up what they thought you wanted to hear. Will never go back to this location

If youre young and engaged dont bother with this place. I recently got engaged. While trying to get my ring resized I dealt with the WORST customer service. The employee kept saying why are you getting engaged or youre to young. She took every ounce of enjoyment I was feeling and threw it away. Not one person had said anything like this to me but now a stranger was. When I presented my receipt she then started asking how could your fiancé afford this ring? Which was out of line. Furthermore, was none of her business. Terrible experience. Wish I had went to a pawn shop instead of dealing with this kind of service.

This place is beautiful. The service was great and I will be back because they sanitize.

Very poor customer service,the lady waiting on me was talking all about her rings and things she likes and is going to get...Then walks away from me in the middle of trying to pick out the earrings I want to purchase ..I was about to spend some money on myself!But 10 minutes goes by and she is talking to other people still...So I left!! Bye Felicia!!Going to find a new jewelery store

So i went looking for prices now that valentines day is coming i think it was my really bad luck day i got the worse salesman Steve to be exact i told him my budget and he didnt even try to look for the prices around it he showed me something that exceded my budged alot i asked for another ring cuz we were looking at rings at that point and it was closer to my budget so..why was he trying to sell me something more expensive??? he is the professional he suppose to help the customer ill wait until he is not there to go and actually have help to get what i want .maybe he is too old and cranky idk

Poor attitude to people. Only care to people who want to spend 1,000 plus. Not friendly.

Went in due to my chain breaking and they were very helpful and friendly!

Kyle was very helpful!!

Friendly atmosphere!!

Please go to another location!!!!!