My garage door wouldn’t shut. Sickles was closed but a friendly guy answered. Told me it had to be my sensors. Instructed me over the phone. Got it to work❗️Saved me 150$! Honesty and integrity! Wow! Highly recommended!

In 2015/16 we purchased and had installed 3 wood clopay garage doors, (over 7K each) 2 fiberglass single doors and 1 double fiberglass door.for our garage. We had a manufacturing issue with the double door (separate issue which was finally resolved). but 3 years after being installed, (May/June 2020) I noticed a split in two of the three garage doors, beyond anything normal. These are still under warranty, so I called Dana at Ned Sickles and he came to look at them. He came quickly and during COVID, so I was very happy, he pointed out not only were the two doors split, all 3 doors were cupping in multiple places. So he took pictures, said he would make a claim and he would contact us. 6 months later, no contact. So we started contacting him.. Well, here we are over a year later, and nothing has happened. It took 3 months for us to just to get the claim number from Data at Sickles. Even contacting Clopay directly, they basically blow you off and send you back to the rep, Ned Sickles. So roundin circles we go. No info, no update, nothing. Ridiculous. Dana at Ned Sickles says, well, these things take time... seriously? Over a year? Absolutely NO information? Look, were in the construction industry, I know all about the current supply chain issues, but this is absurd. Not even any general/basic/vauge information. On top of that, the lack of follow up and follow through on Ned Sickles part is beyond frustrsting. Clopay has already lost 3 other high-end orders due to their lack of service and response. So, buyer beware. The doors are beautiful, even the pricy fiberglass ones, and fairly well made (hence 2 stars and not 1) but dont expect any warranty service or satisfaction. As we know, every manufacturer has issues, how ypu handle them is what sets you apart from the others. In this case, find the others... smh

After calling many garage door companies this company was able to provide what we needed quickly and efficiently. I will use them again.

A lifesaving service. Puts a priority on customer service. Pulled over while driving to return call. Can’t ask for better.

I had two serious problems with our garage doors, one at my home and one at my daughters. Dana came out each time within hours and fixed each problem He is professional, courteous, knowledgeable. The company is first rate and I would recommend him to everyone. They are a professionalorganization run by friendly knowledgeable people who will nor over charge the homeowner. As a business person myself, words cannot describe how happy we are with them. A few years ago they installed our remote opener and the job was done the same way, I can go on and on. Look no further when you need help. Just call them Today is March 28 2020

Terrible experience. In the show room Dana made it seem like his service was phenomenal and he will take care of us. Well, that was far from the truth. Dana charged our credit card in full without even letting us know, but then he didnt even do the job properly. Doors have been malfunctioning since day one, now they auto open, are stuck in the open position, randomly stop working, make terrible noise when opening because they were installed improperly. Dana said he would get us the handles for the outside of the garage when we placed the order initially, but even something so simple took over a month after the garage doors were installed. He sent a couple different people to service the garage, each one more incompetent than the prior. He doesnt return calls and ignores us and our builder after he got his money. This is not the type of service I expected when paying $9k for garage doors. Do yourself a favor and stay away.

We found Ned Sickels online and boy are we happy we did. Dana and his team were honest and professional. They met with me at their showroom and helped my wife and me pick out beautiful garage doors. We still get compliments on the doors! Highly recommend Dana and Ned Sickels!

These guys are the navy seals of overhead garage doors. Built a new home, Dana and his team installed 3 beautiful doors with side motors; motors are smooth and quiet. I did my shopping and their pricing was very competitive. They also worked with my builder to redouble efforts on making sure that the appropriate reinforcements were installed so my doors can work according to spec. Most importantly, they provided the necessary servicing to help me program things and make final adjustments. It was simple to call them and schedule appointments. Im usually not the type to review online like this but felt i needed to step up for the good guys.

We had a terrible experience with Dana. He installed our garage door, and when I looked at the garage door, it was missing several parts, we reached out to him several times via email, text and left him phone messages to tell him with no response from him. After about 3 weeks of this he finally reached out to us to say he was stopping by to address these issues, my wife waited all day for him and he did not show up, no phone call, no email, no text. I am now buying the parts we need to complete his job, which by the way, I shouldnt have to pay for in addition to the very expensive garage door he installed. This was by far the absolute worst customer service we have ever experienced.

Dana is always willing to answer questions. He goes above & beyond to make sure everything is done top notch! Would definitely recommend and will be using him for all future repairs and business. You dont stay in business that long without being the best! Thank you!!!!

Dana came out to my house to repair on my garage door and did an amazing job. Such a nice and honest guy. Definitely would recommend!

I literally called Ned Sickles on a Thursday and had a brand new garage door installed 24 hours later with an automatic door opener. Fast, efficient with the best price! I highly recommend them! Thank you!

Quality products, quality work. Would definitely recommend.

Recently had a great experience with this long established local company that is now owned and operated by a former employee. We had to replace our double garage door. We were presented with all options and once we made our choice the door was delivered and installed in under two weeks. While I hope I do not have to see them again, I would gladly recommend them to friends, family, or clients.

Great family owned company, have used them for years and will never use any other door company. Has over 25 years of experience that’s shown through Dana’s expertise.

The initial obtaining a quote experience was good. But after we decided to hire him for the job, he stopped responding. I sent him a follow up email on Jan 30th and still havent heard back from Dana up until this minute Im writing the review.Multiple calls and follow up emails have took up my time. No response yet. Very disappointing and annoying 😠. Not even worth one star. Looking for another vendor now.

Horrible EXPERIENCES! Shows up with wrong parts mutlple times weeks and months at a time. Charged CC without authorization from customer. Never shows when scheduled, I can go on and on. Finally called another company today, lets see if my experience is better with repairing this blunder!

Terrible service. There were several issues: (1) Promised to show us how the app works, that didnt happen. (2) We have a 2 car garage, there is a keypad for 1 door only, (3) Tracking was found hanging and we rehung ourselves. Do yourself a favor and use someone else.

Bought 3 doors and openers from them with full installation. Impossible to reach for service and repairs. Used TSG aout of Farmingdale and was very impressed, see my other review.

Competitive prices with years of unparalleled experience