John the manager is an amazing guy. I will not purchase something until I check out a bunch of similar products. John took time to explain things, operation, storage questions, pricing, etc. He was direct and to the point but allowed me to ask any question I had. I chose this location for my storage because of John. Even if it is a further drive for me it’s worth it.
The manager was very polite and efficient he helped me save money by making the choice according to the items I need the unit for. He also offered me other items to secure my belongings as well as a demonstration on how to enter and leave the unit and property.
Just went in to see if I could sign a release form even though my unit is in Queens, the gentleman that works here John, was very helpful with getting the district manager to reach back out about my release form because it’s been a couple of day’s with no response from corporate. Thank you for making it super easy! I highly recommend business with this company and location even though I’m leaving public storage.
Great customer service with questions I had from the girl in the office! I was so happy to find Bree at this location because she had helped my elderly mom in Eatontown and was so kind! I’ll be needing storage of my own soon and I will for sure be coming here!
Brianna was excellent help and made me feel really comfortable storing my whole life packed away in boxes while we transitioned from one home to another massive overhaul project home. Even through Covid, I still recieved very friendly and helpful assistance.
The manager was Very helpful and I recommend this storage
John the manager was very helpful and friendly. I’d highly recommend anyone to rent a storage unit here.Came back a few months later for a second unit. Once again the customer service that John provides is first class. I highly recommend this Public Storage location.
Awesome customer service! John took great care of us and was informative & transparent on all policies. Space is clean & organized. They provide carts to make moving items as easy as possible. Would definitely recommend over other storage spots.
Brianna was fantastic! She was very informative in my process for transferring of units.
This was a super easy process. We reserved online (and got the 1st month free). About an hour later, John called to let us know the unit we had reserved wasnt available due to some building work. He switched our reservation for another unit and we met him when we checked in a couple days later. It was a very easy process and John was welcoming, helpful, and friendly. Would definitely recommend!
Very affordable storage unit! Took advantage of the winter sale that was going on. John the property manager was very friendly and helpful. Very thorough and informative regarding to the property and surrounding area. Felt confident leaving my stuff at this location. 👌🏽would highly recommend!
Great experience with Public Storage. Thank you to Brianna who so kindly helped me with what I needed.
Im extremely happy with this facility! A few days before moving I found out I wouldnt be able to occupy my new home as scheduled and needed to find affordable, local storage fast. I called several storage facilities in the area but after speaking with John on the phone I was confident this was the best option for me. The facility is large and clean, security seems top notch and my unit was in excellent condition upon move-in.John was a pleasure to work with and really made the whole experience from initial inquiry to move-in a breeze. Its also so nice having access to an online portal that to access my units information, make payments and review my gate code.Ive already recommended this location to two of my family members and will be happy to continue doing so.
This was my first time using a storage facility, and it was easy sailing. I turned into the Tinton Falls Public Storage without being familiar with the process or the facility, and John gave me all the information and set me up. Super helpful and kind guy. You could drive right up to the unit no problem. No crowds. Plenty of space for all my stuff, the. I was outta there a month and a half later. Thanks John!
This is the second winter Ill be using Public Storage over on Shewsbury ave. Its a pretty direct setup they have and the manager John is a really nice guy to deal with. He remembered me from last year and he always seems to be happy to see you. There are several options in the area so I dont have to use them. But theres something to be said about a place where the employees are happy and helpful.
The manager, John, at Public Storage in Tinton Falls is very helpful, kind, and understanding with us. I had a great customer experience and would recommend this location above any other storage services in the Monmouth County.
John was an awesome help. He explained EVERYTHING in great detail making me feel at ease leaving my precious belongings in storage. Thanks! Definitely would recommend!
John is fantastic! Not only is he a pleasure, he is very detailed in explaining everything you need to know about the property.
The site manager, John, was extremely helpful and a great guy to boot. Highly recommended.The storage space works for our needs and was reasonably priced.
John the manager provided a great experience when I came to purchase a storage unit. He explained everything throughly and it was very helpful! He was friendly and polite.
John the manager was great! He was very knowledgeable and accommodating in such short notice! Definitely recommend storing here!
Very kind staff, John is very helpful everytime I need anything he is there to assist. The location is a bit dated but it is very convenient place for any storage, need an easy set up the guy John will help you out and make the process smooth as butter
John the manager is totally awesome, very thorough, professional, pleasant, outstanding customer service... I would recommend everyone looking for a storage.... Great deals!
Manager John was awesome to deal with and very knowledgeable! He walked us thru the entire renting process and thoroughly explained everything so we felt confident with what we were agreeing to. Thanks John for making this quick and easy. Highly recommend!
John, the Manager of this facility, did an excellent job. He was always pleasant, professional and always went above and beyond the call of duty to be helpful.
John did great helping me set up my new locker! Looking forward to an easy lease to get my business started!
Its been quite a few years since my husband and I have needed a storage unit, and Im pleased we opted to go with the Tinton Falls location. The Manager John was refreshing to work with. He is not only helpful but very respectful and happy which isnt easy to come by. My only flaw is the rise in cost, it has certainly increased. I would suggest a discount for Auto Pay customers or something similar to entice more prospects to your location as there are many competitors in the area. All in all, its been a positive experience.
John was so informative, and helpful!!! John made an stressful move, an easy smoove transition. I would encourage anyone to come and use Tinton Falls Public Storage.
John the manager has great customer service and is very helpful! I do recommend! Make sure you see John! he’s awesome!
Love this place. John is great. He is always friendly and smiling. They are very professional and courteous. I would use this facility for all my storage needs because they are the best
Highly recommended. The manager John was very helpful and professional. He walked me through everything thoroughly with a smile.
This was my very first time coming to Public Storage unit. John the Manager was helpful and kind in helping me. He was very detailed about everything I needed to know as a first time unit renter. Thank you for everything John.
John the manager was very helpful and I recommend his property over all others. The grounds are clean, well maintained and plenty of carts to help with the box moving. He is very friendly and helps you get the exact space you need. Thanks again!Dn
John is unbelievable!! The management at this facility is far superior to any other I’ve used through the years. Thanks John your the best, and I will only use Public Storage going forward if I need a storage unit!
I found John and Jeff to be most helpful and accommodating. I explained to them my needs and they very quickly figured out the perfect space for me. I found the office clean. The facility well-maintained and secure and the personnel manageable, personable and helpful. I have never used PS before. This first experience was MUCH less painful than I anticipated. I highly recommend this facility and its staff.
I stored with Public Storage for approximately 18 months and it was a very nice experience. They were very accommodating when it came to my payments and also looked to assist me in any way they could. The manager John is excellent and has been a pleasure to work with. Although it’s time for me to move on, I would go back to this location if I needed to.
John was a fantastic help with getting my second unit at this location. He made the process quick and simple. If I need more space, Ill keep coming back.Thanks John.
John is fantastic, even though I was late to my reservation but he made it work in time to go back to class, I love a fast paced environment and that’s exactly what he did for me, showed me my unit and got me in and out and answered all my questions.
I highly recommend this facility. Property management is friendly, helpful and very professional. I had a unit for 6 months and John gave absolutely the best customer service throughout. He is friendly and very helpful. Most importantly, I felt that my belongings were always safe and secure there.
Getting my unit was a quick and easy experience - no hassle, no fuss. John was so kind and attentive from the moment I scheduled my appointment. The unit is very clean and the property is very well maintained. Highly recommended!
John the manager was great! Very friendly and explained everything well. The facility looks clean and well kept. Had a good experience!
John is always wonderful to work with, he’s incredibly helpful and understanding. Definitely the guy to talk to about storage. Always ask for John!
Great place to store your things. People are real nice and helpful, even gave us a free lock. Definitely recommend
This PS facility was a great 1st time experience for me. John was super friendly and highly knowledgeable about it all. Made suggestions that were perfect for me and my situation. Hopefully I wont need to use it again anytime soon but if I do, I hope that my future experiences are just like this one. John is awesome! Thanks so much for your assistance and making my experience effortlessly easy. :)
John was very helpful, knowledgeable, and super friendly. He answered all my many questions with ease. Thank you John for your assistance yesterday - and thank you again for your service!
Wonderful experience. The property manager, John, really is the type to go out of his way to ensure your satisfaction. I couldnt ask for a better experience. Highly recommended.
John at TF PS is incredibly friendly and polite. Showed us our unit beforehand and made the entire process easy and pleasant!
Excellent customer service, John is a true gentlemen who loves what hes doing, service is 10+ stars
Awesome storage place! John is the best! I would definitely recommend to my family and friends!
Met with John the property manager. He was extremely helpful with explaining all the details of my rental agreement. I’d recommend everyone to visit this location and ask for him specifically!!!
John, the manager is awesome! He was very helpful and his personality made my experience so much more pleasant. I owe him a ton of thank yous! Store is nice and clean as well. Awesome storage facility and great staff!
John was very helpful in making sure my family and l were satisfied.
Have used this property for so long my last experience I used it for 1.5 yrs always dealing with John amazing individual courteous, respectful. Always addressing my needs and the most the greatest sense of humor, I recommend this storage unit to anyone out there looking for a place to storage their belongings, clean. Easy access and the most an amazing customer service thank you John.Ms. V
Michele was very helpful and knowledgeable. I had a great experience because of her fun and personable attitude. The facilities are clean, secure and well maintained. I would definitely rent here again in the future.
I highly recommend this place, great service and fantastic rates. 5 stars all the way
John is an exceptional representative for public storage in Tinton Falls. He knows the exact things you need for your move and he makes sure the customer is very happy before leaving the premises. I will recommend public storage to all of my friends. Thank you John and God bless you.
Great place to store your items. John the manager was kind professional and easy to work with . Hes is a great asset to this compan . What ever they pay him it is not enough
Customer service was exceptionable it was very simple going through the process of renting the unit with the help of Lexus ( I believe that was her name). Prices were competitive including the extra charges ie taxes and insurance!!! The unit was in great shape clean and ready to fill. All went well and I am very happy!! The clerk John was a great help in getting me online and solved my problem quickly!!!! Both Lexus and John deserve a RAISE!!!!!! Hey a word to the wise----- dont hesitate rent a unit from Public Storage NOW!!!
Great experience. Eunice was both knowledgeable and pleasant. She answered all of my questions and addressed any concerns that I had. The facility is well maintained and clean.
My first experience with a storage facility couldnt have been better. John was excellent from beginning to end. I will use this facility again if I need to and will highly recommend it to anyone. Great place!!!
John the manager at this location is awesome guy every stores around here was either sold out or cost too much money and he helped out tremendously and he helped me get a promotion and he was just kind and knowledgeable he accommodated me in every sense of the word I definitely go back to this place just because of him
Loved it..Eunice the storage manager is great charismatic and so helpful she answered all my questions. her customers service makes anyone come to this location and her bilingual skills made it easy for my husband to understand...Im a happy new customer
Good clean storage at a reasonable price all topped off by exceptional service by John.Awesome experience renting storage at Public Storage in Tinton Falls all thanks to John. He explained all of the options, showed us to our unit, thoroughly explained how the outside gate works, how to properly close the door to our unit and how best to lock it up for easy access going forward. He also offered some great tips on packing and placing our items in the unit. Definitely recommend using Public Storage for all of your storage needs.
Used this facility for the second time. Pros: fees all worked as expected. Convenient hours. On-site manager was helpful. No rodents or bugs. Cons: no elevator and cart to get to second floor. Unit door wouldnt stay all the way up.
Polite and knowledgeable staff, clean facility, and good prices!
Briyana was extremely helpful in this whole process! Very pleased!
Excellent service. GREAT management...very accommodating! I highly recommend them
John was a great help today, me and my roommate are getting a storage unit because were in the process of moving from one house to the next. As nervous as we were John helped us with everything from boxes, how to wrap our stuff and everything else we needed. Thanks again John youre the best
John at the public storage was super nice and professional. He helped answer all question and even took me without an appointment will use this place for allmy storage needs. Great place
Briyana was very helpful when I came in to receive my gate code. Always so nice and patient 👍🏻
John at the front desk was very friendly and helpful recommended this place 100 %
First time ever using public storage of any kind... Went on-line soon after received a call from Eunice, Store Mgr, very friendly on the phone, she accommodated me immediately to view the facility and answered all questions that I had. Eunice is very knowledgeable in her field and very helpful she showed me the storage unit and expedited all the paperwork needed in signing me up for my Lease agreement, to get me on my way to packing up my clutter instantaneously the same day. Public storage has all packaging supplies you may need readable available for sale. Thank you Eunice for all your help!
Young lady helped me big time after looking months for a unit to store all my mothers belongings unfortunately there were no 10x10 there are in other locations this one was closer and great location with great deals and promotions excellent customer service Danielle was very knowledgeable and very understanding definitely coming back when one is available .. the deals can’t believe what weight was taken off my shoulders hearing the promotions .. definitely recommend Public Storage
Today I met Eunice the property manager here and she was delightful. She answered all of my questions and gave me suggestions on how to save money. This company is lucky to have an employee like her around.
John is awesome. He helped me pick out the perfect unit. Great price. Thank you.
John and Briana were so helpful!! I recommend this location to everyone!!
John was super helpful the whole way through. He walked us around the facility and made sure that my wife and I were comfortable with every part of the process
The manager John was great at helping me pick out a unit. Very helpful and knowledgeable with what space will be needed for you to store your belongings. Would recommend anyone to stay here. John will take care of you.-Stefan
My experience with John was excellent. He was very sympathetic and empathetic to our needs and what type of storage space that we needed. If any body i now needs storage space I would send people to Public Storage; and specifically ask for John - He will take care of you. Thanks ..
John the manager explained In detail the entire contract, showed me the unit and gave me an awesome price. Will definitely use public storage moving forward.
Great customer service John the manager was excellent assistance and very poliet
John was very helpful and knowledgeable and gave us a great deal!
John the Manager is exceptionally helpful. He has made me a Public Storage Customer for life.
John the manager is AWESOME!! SOOO Helpful, friendly and super knowledgeable. Thank you again John !
John was fantastic to work with! Easy to setup and a great location!
This place is great both John and Brian are great. They both have excellent customer service. The place always looks clean and tidy. They are friendly and very helpful.
Eunice her was very professional and loved the fact that she was Hispanic. she explained everything in detail and it was very easy to understand the rules and regulations. Eunice is truly an asset to your company all 10s in my book and my experience.
John was amazing! So polite, explained everything. Great personality.
John in the office is a pro! Quick and easy process. Storage was clean and easily accessible
John was awesome. Phoenominal service great guy always a pleasure. Very helpful appreciate his help.
Great service. Everything was explained great!
First time with Public Storage. Less expensive then others. Manager at this location was very helpful in showing me around and answering all my questions. Highly recommend !!!!
Excellent Customer Service by Manager John! He was extremely knowledgeable and was able to streamline the storage rental process and have everything completed in no time at all! I would highly recommend this storage facility!
I went to many Public Storage facilities and I walked into Titon Falls and I very great gentlemen named John was more then accomedating to me.. John asked me what I was storing and found the best size union for my needs. After spending time with John I walked out with a very nice Unit, very clean and very assessable with my truck. Great place and I’d recommend John for everyone.
I came in to make a payment for a friend of mine and Kaitlyn was very polite and helpful. She made the process quick and easy for me. Id definitely refer this location to a friend in need.
The gentlemen John was very nice called me to confirm I reserved a unit. Got there showed the unit explained every thing. We then went to look at unit which I took. Like the fact its inside and I dont have to chop ice away trying to get in in the winter. I would give 10 stars if I could. Thanks Anne Okeefe
Great first experience getting a storage unit. John was great explaining everything. The property and unit was clean. Looking forward to freeing up some space in my house!
Ive had the storage for over 4 years and the manager John has been nothing but good to me throughtout that time. Very sweet guy
Friendly staff, great prices and clean facilities
First time renting a storage unit. The customer service rep was right on the money with the size unit he recommended. Steve was very nice and thorough in explaining everything. Grounds are very nice & secure.