Tasha and her men were a huge help in getting my questions answered. I wasnt able to purchase the products from Pro Trim, but Tasha was more than happy to point me in the right direction! Thanks so much for your help, maybe my friend will visit the South location for his Weather Guard matts.
Very clean and organized.
Kent and his staff are top notch! Did a wonderful job installing my Katzkins!
I was at Pro Trim and got my leather door panel replaced on both my drivers side and passengers side on my mustang for $250. Even though the drivers side was completely fine. Within 4 weeks the passenger side is coming undone. I called and asked if there was any warranty since it had only been a month later after it being fixed and its falling apart. They told me there was no warranty and they couldnt fix it. I will never go back and waste my money.
Buyer beware. Pro trim doesnt like to keep their customers happy. I had problems with the lifts on my ARE cover with in the first year. This problem ended up with the corner of the cover getting chipped because it didnt lift properly. Only took 100.00 dollars off of the cover didnt do anything about the chip. Next the plastic cracked around the key lock. I was told there was a 5 year warranty on the cover. Yep you guessed it not on the plastic trim. I was told the cost of the plastic trim to be fixed $255.00. The cover wasnt even 2 years old. Thanks for nothing pro trim. You lost another customer.
I have had accessories installed on 2 different vehicles. Fast, courteous, affordable - I highly recommend!
Always very nice. They stand behind their work.
Very helpful without being at all pushy in helping me decide on a truck topper.
This place was awesome! Called them thinking I would have to order an tonneau cover they had it in stock and installed in 15 minutes! I would highly recommend them!
Outstanding service
Nice place very clean and friendly
Good help. Great advice.
Seven years and 150,000 miles ago I had Pro-Trim install a sliding rear window and A.R.E. camper shell on my new 07 Frontier. I had looked for this shell at several Cinncinnati/Dayton area vendors but none had shown the level of knowledge about the product as Pro-trim (and this from the girl at the counter - not a salesman or tech.). A minor problem with the shell leaking was fixed immediately. Loose weather stripping on the shell worked loose and new parts were ordered and installed quickly. May of 13 a leak appeared at the sliding rear window. As soon as they had it the shop, they found the problem, addressed the leak and I was back on the road in under an hour - no charge. Everyone who works there is friendly, knowledgeable and very concience of customer satisfaction.
Great customer service
Had a hitch installed on my car. The service was fast and they did a great job.
Good ownership and excellent service.
I love this place.
Excellent freindly service
Awesome customer service!
Friendly quick and easy
Very friendly