Just recently got my deck leveled on my mower. Theyre quick with the work and fair on the price. Great customer service and all the staff are friendly and professional.

Friendly knowledgeable staff always ready to help you. Tom in service will take excellent care of me and any questions I have. Theyre great to deal with on mowers too. Josh in sales worked really hard to insure I got the right mower, in fact it is the best one I ever bought! Perfect for my needs, and my back thanks him every time I mow!

Brian is awesome and always provides great service for my push and riding lawn mowers.

I love this place. No pressure sales. No nonsense service by people that know what they are doing. Bought a chainsaw there with no pressure to upgrade to a higher priced model that I did not need, just the facts that I needed to know. Returned for a new chain after hitting some nails and left with exactly what I needed for 20% LESS than was available online from a big seller. Again, no high pressure sales.

Koenig JD in Tipp City has great customer service, equipment knowledge and inventory. They are polite, always friendly and go beyond the expectation to ensure my equipment stays operational.

Dan was very respectful even when I asked what I thought was a crazy question. The staff is very knowledgeable, and can tell you just about anything you want to know about what they sell. 👍

Josh was great! Got me an excellent deal and made the paperwork super easy. Great experience.

Very Friendly and Helpful Staff. Quick turn around on getting maintenance done as well

Called to get service on my 17 yr old John Deere riding mower. They called me back to say there was an issue, and it wouldnt start (problem with/ engine). Needless to say I was a little upset as it was running when they picked it up. They continued to do work and 2 hrs later they called me back to say it was now running. They (Tim) was extremely friendly and understanding about my original dismay and sis what he had to do to text to make me happy. I received my mower back and am happy it is running well again. Despite the original issue and being upset, I am happy with the work and staff (Tim).

Quick service... got our tractor going again during busy season after a part corroded because we hadnt been consistently greasing it. Below my own estimate of costs by over 10% and friendly professional help... been going here over 10 years.

Friendly staff and hot the parts that I ordered in quick!

Only place I take my equipment to be serviced. Very Trustworthy.

The folks at Tipp City Koenig went above and beyond when I went to pick up my Gator from having a snow blade installed. I had an issue with the Uhaul trailer I got and they stepped in and fixed the problem and got me on my way in no time at all.They are top notch in the service department! I really appreciate their assistance!

I went to Koenig to shop for a tractor. Though no one was at the door to greet me, I was helped promptly. My salesman was thorough and honest in answering all if my questions. I was even taken into the parts are to see some answers instead if simply having them explained or shown in a brochure. The attention to my needs impressed me greatly. I also appreciated the general conversation the salesman had with me. I would be happy to give this store my business anytime.

Excellent service but on the expensive side

Would recommend them highly. Very helpful, courteous and polite.

Great people to work with!

The service department needs to be re managed. Customer service in this department is lacking.

Good effective service

Great customer service great equipment

Jason is a top notch salesman and parts and service is hard to beat

Do not use this company.First of all, they did not fix the piece of equipment.That would have been fine on its own, but then they tried to charge us over $50 for parts they added without consent to this still non-operating piece of equipment.The nail in the coffin was when they tried to then collect on a diagnostic fee on top of everything else -- all for equipment thats still dead.Go elsewhere!

I have all Stihl products. Bought here. You cant beat the prices. And please dont compare Stihl with other junk. Yeah i bought them to.

I purchased a JD mower last fall, and had a great experience at the Tipp City Koenig. Im not what you would call a mechanic type person, and had lots of questions trying to decide what to purchase. Jason was very patient and explained the differences between mowers, looked up what accessories that were available (mulch kit, snow blade). He was able to show me how things worked like getting the deck and snow blade on and off. I needed some help with the snow blade after it was delivered and their maintenance department has been excellent in taking care of the problem. Thanks to everyone at Tipp Koenig, I cant wait to get mowing this year !!

Great people to do business with, bought my lawn tractor earlier returned to get trailer today . Very easy to deal with.

I needed some replacement parts (belt shields and grass chute) for a 2003 vintage John Deere mower. I worked with Ginger in parts and she was excellent. She worked with me to figure out what part #s I needed (John Deere had made a few substitutions over the years) as well as helping me with the incidentals I would need (fasteners, clips etc). I actually had to call in twice because I realized I was missing more than I first realized. Ginger was patient and extremely helpful throughout. Parts came in withing a few days, and picking them up was a breeze. Koenig Equipment in Tipp City did an excellent job!

Great service

Quick easy checkout. Sales people were very nice and helpful.

For several years I had John Deere tractor serviced at this facility. This summer I requested a technician to come to my home. He arrived at 9:10 am and left at 9:38. He fixed the issue. When I received the bill I was charged for 1 full hour of service and 105.00 for the technician to come to my home. I live 9.4 miles from the tipp service center. I called the service center immediately. I was told Angie handled all billingI was told this by the service manager.She was out that day and instructed to call back on Tuesday which I did. Again, Angie was not due back until Friday. I called for a third time again no Angie. I left her a voicemail about my concerns. Several weeks pasted and I did not purposely follow up due to the three times I had already phoned. No callback from anyone. I then called Angie. She said didnt the service manager phone u back. I said NO. She indicated I was in zone 3 for a home visit. I left it at that . I made a decision not to deal with the service center again. I went in myself and paid the account off. I spoke to the service manager and made it clear to him what my concerns were. I would no longer be using this center to service my tractor. He made many inconsistent statements. Making the situation worse. I left. I called the corporate office and made them aware of my concerns. She said she would call me back once she researched the procedures involved since she was not in the field. One week passed and I received a check for the balance I paid off. She also stayed an error was made on the fee to come to my home. 35.00 was refunded. The other issues would be handled in house that involved training. I thanked her. I was hesitant to review this on Google due to the severity of the many issues involved at this particular service center. I decided it was necessary do so other patrons would have information to make an informed decision on whether to use this center. The corporate office made an attempt to correct the issues which I do appreciate.

Went in on 5-7-20and was very disappointed! Zero customer service,. I will never go into this place again.I avoid this place from poor experiences from many years ago, however I recently found my self in need of a chain saw and they were the only stihl dealer off the top of my head. I went in with one of two models in mind and of course those were the only two models out of stock. I hung around for a bit hoping someone would ask me if I needed help, so I could just order what I wanted, but no one was interested in helping me.This was remarkably aggravating considering there were 4 employees in the room. Two of which were just standing around socializing the whole time I was in there. I didnt get a hello, a goodbye, or even a glance from anyone. I hope they work on commission because anyone paying them hourly to do their jobs is getting screwed. I went up the road to the next closest stihl dealer and spent over 1,000 on the saw, PPE, fuel, oils, etc...

Knowledgeable team

My sales experience was great. The service department has yet to fully meet the expectations of a premium brand like John Deere. I left 2 messages for the service manager and have yet to ever hear from him. While others did finally resolve my issue, I certainly do not feel like a valued customer.

As a former employee of Koenigs I walked in the door with fairly high expectations. And I was far exceeded. I was treated with the same respect as anyone else who walked in the door. Jason was very helpful with combining our knowledge to find the right machine for myself. Josh was very helpful and prompt with financing questions and changes, sevice questions, warranty. You name it they will help you. I will definitely be back in the future for an upgrade!

Highly recommend Koenig. Brought in our blower after it was sitting at the “Other Guys” for over 3 weeks waiting to get fixed and wasn’t even touched. Walked in and everyone was immediately friendly. Tom took care of me and had the problem fixed within an hour! Tom was even able to get it covered under our warranty (that I did not know we had). We will be a returning customer for sure!

Great staff, pretty pricy on equipment but higher standards for machines. For the professional or your serious about equipment this place is definitely the one you want! Any one fixing their own machines ( John Deere, Koenig and any machines related) this parts counter is prepared !!! Fatty out!!

Friendly and easy to work with. A full service company!

I have had great dealing with them. They are friendly and professional.

Large selection and the repair shop is the best!

Very knowledgeable staff and a wide selection of equipment. Always busy so be prepared to wait for large purchases.

I recently purchased a mower from them. The salesmen was very thorough in detailing the mowers and was not pushy. He even talked me down on a couple of overpriced features that he knew I didnt need. I went back to Koenig to pick up oil filter and oil, and the person who helped me gave me the wrong filter and not enough oil. It wasnt a huge deal, but it was troublesome since I gave him the model of the mower and ended up with the wrong part...

Took three times to get my chainsaw running properly . After second time in I found metal debris in clutch housing from previous repair, which according to another Stihl dealer could of caused the damage for the third repair . Showed service manager everything, said he would take care of it. He didnt, they charged me for every repair and I had to call every time to check on saw and it was still not clean from being repaired. Also took five chains I had sharpened there to another dealer to have resharpened .So much for the Stihl Gold MasterWrench level.

Good value and friendly service

I bought my mower from Koenig many years ago. They service it each fall and its doing great. They have always been very helpful.

Really good equipment and office staff.

Boughr ZTR from them about a month ago treated wellwould recomend

Super friendly and helpful

Bad place to deliver... wasted a day...

Friendly staff. Very helpful.

I went there to buy a mower and trimmer waited about 10-15 min. And no one wanted to help. They would rather keep there inventory rather than sell it.

MY father had terrible service and communication from Koenig in May 2018. Koenig has yet to contact him to resolve this matter.

To expensive way out of line on prices.....all I can say is Wow.....

Had the part I needed

Great service center experience

Great help and service

Very helpful

Parts needed, parts found.

Good helpful staff

Everyone at Koenig, Tipp City, are a pleasure to do business with!

Helpful

Service was fast and to the point. I was in and out with better then expected time.

Bought a chainsaw there today,,, sorry I forget the Ladys name who helped me,,, but she was awesome !!! Gave me a detailed instructions on using the saw even put fuel in it at started it up for,,, great customer service is not a thing of the past,,, ya just gotta go to the right store thank you