Wade came out less than 24 hours after I called for a service call. My alignment on my garage door had been off for quite some time, and my garage door was uneven and loud during operation. Not only did they get to me quickly, Wade was kind to me and my dog who I had with me. He fixed the problem fast and was personable. It’s always nice to have knowledgeable and friendly people come out when you need help. I would recommend Quality Overhead Door.
Responsive, friendly and knowledgeable. Was able to get my door repaired quickly and would recommend Quality Overhead Door.
Quality Overhead Door installed our beautiful garage door six years ago. We use our door constantly, so it was no surprise a spring broke. The surprise was having it fixed the same morning I called, on a Saturday. Their service person, Wade, had it quickly repaired! Now thats what I call service!
Great customer service from start to finish. Rob and Lisa gave a very accurate estimate and timeframe for the purchase/installation of our new garage door. Ordering the door was seamless. Then Josh and Cody arrived on time to install the day as promised. Their work ethic and attention to detail exceeded our expectations. A very good experience with the entire team. Great job! Thanks.
Had two garage doors that needed torsion spring replacements. Called for service at 8am, they had a technician here within two hours and done in less then an hour. Both garage doors fixed by 11am, that’s great service considering there tech had one or two other service calls before me. Wade the technician was great and efficient. The customer service over the phone was just as great and as efficient. Thank you.
Garage door spring broke and the door was already broken and bent from previous owners. Heard their advertisement on the radio with a promotion for a full door replacement and gave them a call. Wade was the technician who came out to service us and he was FANTASTIC! Wonderful guy, easy to talk to, over 25 years experience and he took care of us. Highly recommend Quality Overhead Door!
I had the Springs replaced on the door. They installed new Springs and readjusted the whole track system. Also adjusted the belt drive. Now everything works perfectly. The installer was very knowledgeable.
Wade is an awesome service tech and the company as a hole was timely and professional!
Great attention to detail. Customer service and care one of the best, if not the best, of any company we have used. Thanks Wade!
Recently had some screen doors added to my garage. Before talking to Quality Overhead, a different company told me that the set up could not be done the way I wanted. When I asked Quality Overhead, they did exactly what I requested and the quality of work was very professional. I would definitely work with them again and recommend them.
I ordered a garage door opener through Home Depot and they contracted Quality Overhead Door to complete the installation. There initially was a communication issue as to when the door opener would be installed. Once I brought the issue to Quality Overhead Doors attention, they contacted me to rectify the issue. After our discussion they were able to quickly and efficiently install the door opener. I appreciate them taking time to talk to/explain to me what the issue was. The install went great and the door is working as intended. I would have given them 5 stars had it not been for the original miscommunication. Overall, I would recommend them to others and would contact them again if I needed their services in the future.
On time and it took less than 20 minutes! Wade was great!
Wade was great. He fixed the initial issue with our door and even fixed the seal of our garage door. Snow and rain were coming in between the door and wood edge. We had another company look at the seal issue WEEKS prior and they never called back after they stopped by (lacking material to fix it, hmm). Wade and the lady on the phone making the arrangements were great! Will be calling back if any other issues arise.
From the start I received excellent service from Tyler, who I purchased my garage door from him. He answered my questions in detail and I was extremely satisfied with my purchase. Ryan came to measure for the new garage door and he was so helpful and friendly. Ed and Chris came to install the garage door and once again, I felt comfortable with them. They ensured that all my questions were answered and I watched them professionally install the new garage door. The whole experience from start to finish was well done with above and beyond exceptional service. I am very pleased with my purchase from Quality Overhead Door. Thank you!
Everyone is very friendly and helpful.
Friendly, Fast and top notch service.
Super experience...installation was no nonsense and efficient, as was follow up programming systems.Past business performance was as satisfactory.I will keep them at the top of my list for any future needs.
Met and exceeded expectations ! We had our main entry door at my automotive repair shop fail and would not open leaving us shut down and unable to operate. Quality Overhead door had there technician Russ and his co worker out to fix it and had us back up and running fast.
Great service, came out same day. Took care of service issue fast and efficient and at a fair price. Steve was friendly and good to work with. Would highly recommend
Can’t say enough good things about this group! My fiancé and I knew we could install the garage door opener ourselves. But we were busy with other DIY things and their prices were very good. Plus the door track had been slightly knocked out of adjustment previously when the manual lock was set and the automatic opener was activated ... and the whole contraption pulled against itself. Therefore we felt it best to call in professionals.Seeing all of their attention to detail and tendency towards perfection in EVERY SMALL adjustment, we are so glad we hired this job out! They wouldn’t leave until they had put the door through several tests and made sure it passed muster. A very caring group. In time, professional and respectful! They have earned out trust- something we don’t give easily after having a lot of issues with other contractors in the past! Thank U, QUALITY OVERHEAD DOOR !
Great work, were here quickly and had job done and cleaned up in record time. Repair tech was very professional and did great work.
Very fast repair, working great
Talked to Lisa after their service shop was closed on Sat. I needed a torson spring badly and there was someone still there willing to make me one! It was a real blessing and didnt have to wait until Monday and have my garage door out of commission 2 more days! One of the guys got me a new spring and mounted it on a new cone and my existing adjust. cone in only 20 mins. They charged me their minimum charge and no extra. I got my garage door springs back together and operational within a couple hours on Sunday. I really appreciated Lisa and her team to help a guy out. Thank you so much Overhead Door! I will be using you guys again in the future, and referring you even though I live closer to your competition😉You guys Rock!
Fast and thorough! They fixed my door quickly and were professional. I’d recommend them to anyone.
Outstanding customer service, the technician who replaced the opener was polite and professional. I would highly recommend them.
Called on Saturday afternoon to schedule repair of broken spring. Apt made for Monday afternoon, and they were done by 10:00 am. Wade was super friendly, helpful and fast. Highly recommend!
We initially called on Tuesday February 16th. The lady I spoke with on the phone was very nice and very professional. She took the time to explain to me exactly what was going to happen and the means of communication that would take place. It only took 2 days for the repairman to come out, and the only reason they couldnt get anybody to our house the very next day was because of Level 3 weather. The repairman was very professional and did a good job in little time. We almost only gave you 4 stars instead of 5, because we find it very annoying that you do a 2% mark-up for using credit which almost nobody does, but he mentioned it beforehand and overall, everything went well. We would definitely do business with you again.
I had a competitor door company initially that had the garage door install order pushed to 8-12 weeks @ significantly higher cost. Compared to Quality Overhead Door they paled! Quality Overhead Door prices were fair and the service was exceptional, ie, timing. They had the garage door installed within a week! I will use this company again and highly recommend them to those looking for a good door company. Great job!Andrea Guice
Thank You Buches Wade And Overhead Door For The Best Service Very Satisfied Very Happy I give You All 1000s Of Stars Really Appreciate It Being Disabled You All Are Our Family I Know Now To Count On The BestTerry & Barbara
Very professional, very knowledgeable, got the job done quickly and cleanly, very personable
Our (very old) garage door was unable to lift due to issues with a cable and my car was trapped inside our garage. We called Overhead and they came within an hour and was able to fix the door very quickly. Awesome service, affordable pricing and friendly people. Highly recommend!
Great company fair and honest. Great workers. Highly recommend.Thank you.
Had a new opener installed by Josh. He did a great job and took the time to go over all the features. Highly recommend Quality Overhead Door!
Was able to come out same day. Quickly identifies the problem and fixed it within 30 minutes. Would definitely recommend.
I am very pleased with this company! Two of the kindest men came to my house and installed my garage doors today. They were respectful, kind and had amazing customer service. I would recommend this company to anyone.
Great Customer Service experience from the first service call set up to the Tech arriving to the home. Garage door is fixed and all is good.Thank you for the great customer service
First time using this company. My garage door would not open and would slam closed. They came out same day and fixed my garage. Fast service! Thanks Overhead Door!
I CANNOT recommend Quality Overhead Door more! Lisa was TREMENDOUS on the front end setting up my appointment and the technician, Steve was just as IMPRESSIVE. The entire company was prompt, communicative, polite, and extremely professional. While I would never recommend needing a garage door repaired, I would however, recommend Quality Overhead Door. If you need a new garage door or your current one fixed, look NO FURTHER!!!
Staff was very friendly and helpful. I recommend Quality Overhead Door to everyone who wants have their repaired and or installed by professionals to call today. You will not be disappointed.
We recently had Quality Overhead Door replace openers for our attached garage, as well as our outbuilding. We are extremely pleased with the service, quality of products and overall price.I would highly recommend Quality Overhead Door.
Quick repair of non-working garage door opener. Very reasonable price too! Thanks!
I was very pleased with Overhead Garage Door company.
Outstanding personal experience!!! Made me feel like family.
Great repair job by Quality Overhead Door!My door broke on Tuesday afternoon. I called late that afternoon and I had service right away on Wednesday morning!Repairman Steve was cordial, experienced and did quick work! My door was repaired in about 30 minutes and the charges were less than I expected!Quality Overhead Door is excellent!I highly recommend them!ThanksMike F.Temperance, Michigan
Hello, a few months ago I decided that I want new garage doors for my home. So I knew it would be fairly expensive so I worked some extra hours at work and saved some addition money. I then googled local garage door companies near me and a local garage door company up (not quality overhead door) and I called them first. That company (which I will remain nameless) came out measured, gave me a quote and told me the doors had to be ordered. They also required a deposit and gave me an estimate install date. Just prior to that date I paid the entire balance except $200. When the install week came I called to inquire when they would be out because no one had called, I was told it would be another 4-6 weeks before they would receive the doors due Covid-19. This is where the nightmare began .. I said oh no thats not acceptable with me.. I would like my money back.. and of course the salesman began stuttering and saying he needed to talk to the owner. So I waited until the next day 10am I still heard nothing. So I called the owner myself and after two heated discussions he decided to return my money after saying no other company will be able to do it either. Well I then called Quality Overhead Door .. a very nice salesman named Ryan Maag answered the phone. I told him what I was looking for and he said yes I believe we can help you. I asked him if could come out that day and measure he said yes Ill fit you in hows around 3pm sound.. I said great! Ryan showed up on time, measure, went over what type of doors they had to offer and pricing. Ryan was quick efficient and wasted no time. We then scheduled a follow-up appointment to write everything up on the day they were having a sale (to save me more money). Ryan came back out for our second visit gave me a better price than the first company and a install date. Install date arrived and around 8:15am no one was at my house so of course I got worried (thinking not this again) I called Ryan to verify that they were still coming to install and Ryan said yes sir the guys should be pulling up in 5 minutes I said ok thank you and boom there they were in the driveway! The two young men sent to my home were the two nicest young men Ive met in a long time. Very respectful, diligent and hardworking! They worked the entire time. When they finished they explained all the operations of the doors and cleaned up behind themselves. I must say it was a pleasant experience with Quality Overhead Doors and I will never buy garage doors from anyone else! HIGHLY RECOMMENDED! Thank you Ryan,Chatting and Michael for turning my nightmare into a PLEASANT experience with a Quality Garage Door company! Best wishes, Rich!
They came out same day. Had my garage door opener fixed right away and reasonably priced. Very nice repairman.
Had service tech tune-up and adjust two garage doors. Service tech (Wade) was very knowledgeable, and personable. I have used Quality Overhead Door for a number of years and have been satisfied with their work each time.
Excellent sales, worker, product & instillation, thank you very much. I need another garage door and will definitely be using you all once again.
Very happy with the service this place provided. Very professional with a fast response. Scott was great, and very honest about the necessary repairs needed. Fixed my garage door in less than an hour for a very fair price. Another company recommended I replace my door for something that is deemed a common issue . I am glad to have used this place. Thank you
This business definitely stands by its name. Great quality work and integrity. They couldnt be better!
He showed up at 5:03. I called this morn and he said hed come today after 2. He had a great attitude and he was able to do all that was needed plus he checked the entire system and tightened some loose bolts. I would recommend any time.
Great service with a reasonable cost.
Called Monday morning to fix my garage door, they came out right on time that same day and fixed the issue. Very professional and friendly, will definitely use them again!
I had Quality Overhead Door replace two garage door openers including new wall buttons, keypads, remotes and had the optional in-car activators programmed. Our installer Josh called ahead with a precise ETA, stayed on task, was very professional and he left the work area clean when he left. I have been a customer since about 1997 and Quality Overhead Door has always been running on all cylinders in my book.
Called them to come out and fix my pellet stove during the winter when we lost heat. Today they called to set up a appointment to service the stove! It’s august, almost 7 mos later, too late. I had someone else fix it.
They provided excellent, fast and friendly service. I would recommend them to anyone.
Same-day service + Quick repair + Not at all expensive + Just the nicest repairman, Wade (I think) + No sales pressure + Honest information about the garage door’s future prospects = Great company!!!!
Great service started with salesman Ryan Roth . Jake & Tom the installers were professional and courteous. My mom loves her new garage door and it looks awesome. Thank you for an awesome job and excellent customer service.
Great service. The tech went straight to the garage and before I could even make it in there to tell him the problem he had the door fixed. After he inspected and lubed all the parts up fixed the major issue that was broke, showed me the part he replaced and was on his way. Very polite, gave a courtesy call when they were on the way and came within a day of me reporting the issue.
Our garage door works really well and much quieter! The service guy was personable and efficient! Very happy with their services!
Quality overhead door was perfect. I had an issue with a cable breaking and they came out same day. The gentleman that came out to fix the door was prompt and professional and courteous. Best of all he was in and out in about 45 Minutes....
Would definitely use them again. awesome communication, service, and work.
Great, efficient and fast. Serviceman (Wade) knew what to do,did it and completed the job, problem free. Will use & refer Quality Overhead Door everytime⭐⭐⭐⭐⭐
Had a broken spring on the garage door, so I had the installer do both springs. I asked if he could put on a keyless entry while he was here. He did. Everything works great and was here about an hour. Really pleased. Reasonable price also. Would recommend them.
True professionals. Arrived on time. Repaired quickly.
This is simply Fantastic job by the staff of the Company.. very prompt response and honest
Love my new garage door! The guys were nice and professional. They came went to work and took all the old stuff with them eliminating the need to find someone to haul everything away!
Me and my wife are so happy and satisfied with Quality Overhead Door that we I had to write a good review. Our garage door chain had broken around noon on a Friday and we panicked and called a total of three garage door repair services and only one could help us on the same day. Quality Overhead Door sent their technician “Scott” to help us and he arrived within an hour from our phone call. Scott was very knowledgeable, patient and prompt with his work. He answered all our questions and made us feel very comfortable. We normally don’t write reviews but Scott and Overhead Door definitely deserves recognition for good quality work and customer service. We highly recommended them and you won’t be disappointed. Thank you Scott for being so Awesome and thank you Quality Overhead Door for being such an amazing excellent company!Happy customers from Mr and Mrs Kyles!!
My wife and I had a cable break on our 30+ year old garage door with the car inside two days before we were to leave on vacation. We called Quality Overhead Door on the recommendation of my in-laws and eventually were linked to a sales representative for a new door (we were planning on replacing eventually anyways, but the break moved our timetable forward). This sales representative (Robert) came out and helped me get the car out of the garage that day and got us set up towards a new garage door system so it hopefully wont happen to us again. I am not yet done working with the company but have been very satisfied with the service I have received so far and Im expecting nothing less moving forward.
Called this morning and they were out this afternoon. Called a couple of other places and they could get out until next week. Technician was a great guy. He did great job. No extra cost, price quoted on the phone was the price charged. They are my go to company next time I need garage door service or installation.
Very personable and efficient service! My problem was quickly solved and I was only charged for the service call. Wade went above and beyond and even performed extra maintenance while he was here. Big thanks again!
The technician sent out was named Josh who turned out to be very professional, friendly and extremely knowledgeable in his line of work. If he represents the type of workers quality overhead has working for them they should be around for many years to come. After this past experience I’ll never use anyone else and would highly recommend Quality Overhead Door.
Today my garage door was installed Chris and Logan did a fantastic job, friendly, and quality very satisfied thank you
I had a great experience from start to finish, replied to my quote request quickly, came to my house the same day. Very knowledgeable and personable. Day of install they called when they were on there way, showed up on time and the door looks great. Cleaned up after themselves and took away the old door. Would definitely use them again
We had a great experience with this company. Our 14 foot garage door came crashing down at 6pm when most companies are closed. They sent two very knowledgeable service technicians out that night and they were able to get it fixed so that the building stayed secure overnight. I would highly recommend this company to everyone.
Great door, great price, great service! They installed within 2 days, came on time, worked hard and did a great job! Highly recommend!
Great experience! Wade is friendly, professional and knowledgeable! He fixed our problem in a half hour and our service bill was very fair. Call Quality Overhead Door!!
Very professional and were on time the workmanship was great quality and came in within the budget we were quoted for the service. If I need any future work I will definitely be going back to Quality Overhead Door!
The tech super fast and friendly
Simple, straight forward, and polite!
We had a quick repair to our garage door and Quality Overhead Door was able to fit us in and fix it quickly. We will always call them for our garage door needs
Quality Overhead Door is a great value in addition to being a company that provides friendly, professional service on time. Installation of Lift Master 1/2 HP belt drive garage door motors in my home exceeded my expectations. Thank you for making the drive to Michigan to Mike!
Wanted to thank our garage door installer Josh Payton, it was a very cold day but he arrived on time and with his helper they were able to remove and install in around 4 hours. He was very professional and explained every thing. Great Job.I also want to thank our sales person Ryan who was very helpful and worked with us to get a great looking garage door and opener.
Fast, knowledgeable and only fixed what needed to be fixed. Would definitely recommend them and will use them in the future!
The 2 men were courteous. They worked efficiently and cleaned up after the door and opener were installed. Both men answered all my questions. I have been very pleased with Quality Overhead Door during this process and all the previous calls to deal with my old door and its problems.
Wade of Overhead Door was very efficient and courteous. Replaced the spring in a half hour and asked whether I wanted rollers replaced to make operation quieter, I said yes. Overall about 45 minutes work, $315. I am ok with that. I’d use them again.
Quality Overhead Door repaired my garage door. The service Tech was on time and extremely professional. I highly recommend Quality Overhead Door for all you garage door needs.
We had Quality Overhead Door come out for a service call. The technician was professional and worked quickly to solve the problem. He was even very kind to my chatty and inquisitive 3 year old!
Quality overhead door was extremely fast and the technician was super friendly. I highly recommend them!
Nice place to do business, very friendly and helpful staff.
I experienced a problem with my garage wall button not opening the door. It indicated it was in lock mode and Icould not get it out of this mode. I contacted Quality Overhead Door and spoke with Shannon who took an interest and when she could assist me, she had Tyler assist. I decided to purchase a new wall unit. This took care of the problem. I appreciate the help both provided as they could have just talked me in to a service call. I purchsed my opener from Quality Overhead Door in the past and recommend them for garage door needs.
I called Quality looking for a quote for a new garage door and opener. They were able to have a salesman out to my home later that afternoon to look at my door and gave me a great price. They had my new door and opener installed in a few weeks. I was very satisfied and will be recommending this company for all garage door services.
Awesome service by Scott! Great personality and great same day service! Highly recommend! Thanks Scott!!!!
Wade was very friendly and knowledgeable. He found the problem and was able to fix it quickly. I Always have a great customer experience dealing with this company.
Excellent service, prompt and courteous. Was in and out in 20 minutes and the door works like new again.
We just had 3 doors installed on a new pole barn. They arrived on time, very polite and knowledgeable installers. Their workmanship was excellent. They cleaned up when they were done and explained in detail all the questions we had. So A big thank you to Tyler, Jake and Bobby. We will refer your company to anyone who ask were the doors came from. Again Thank You.
Wade/302 was very professional and friendly. He did work at my rental property and explained everything to me over the phone so I understood what he fixed and we completed the transaction over the phone. I use them for my rental properties regularly and I trust them to treat me fairly and repair things promptly.Thanks!
Wayne came today and fixed two of my garage doors. He was professional And expedient in his work. I would definitely recommend him to fix garage doors
Wade made the door work like new again. Thanks.